Troubleshooting Guide
Page 4
...buttons until Exit Config Menu appears, and then press . Blank pages Clipped images These are possible solutions. Gray background THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE ... length guides in the tray to print, specify the correct page size in Print Properties, the Print dialog, or the software program. Resetting the Printer appears briefly, and then Ready appears. Incorrect margins Try one or more of the following : CHECK THE GUIDES Move the...
...buttons until Exit Config Menu appears, and then press . Blank pages Clipped images These are possible solutions. Gray background THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE ... length guides in the tray to print, specify the correct page size in Print Properties, the Print dialog, or the software program. Resetting the Printer appears briefly, and then Ready appears. Incorrect margins Try one or more of the following : CHECK THE GUIDES Move the...
User's Guide
Page 103
...instruction sheet that came with the tracks. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty. 8 Close the front door. Maintaining the printer 103 Be careful not to touch the photoconductor drum. 5 Insert the toner cartridge into the printer by ... of the unit with the arrows in the printer. Push the toner cartridge until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Push the unit as far as it clicks into place. 6 Install the unit into the...
...instruction sheet that came with the tracks. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty. 8 Close the front door. Maintaining the printer 103 Be careful not to touch the photoconductor drum. 5 Insert the toner cartridge into the printer by ... of the unit with the arrows in the printer. Push the toner cartridge until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Push the unit as far as it clicks into place. 6 Install the unit into the...
User's Guide
Page 117
..., and then press . Resetting the Printer appears briefly, and then Ready appears. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray. Try one or more of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. Clipped images...
..., and then press . Resetting the Printer appears briefly, and then Ready appears. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray. Try one or more of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. Clipped images...
Service Manual
Page 4
...420, -430 Tray 2 service check 2-41 Diagnostic aids 3-1 Accessing service menus 3-1 Printing menus 3-1 Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset PC Cnt 3-3 Print quality pages (Prt Quality Pgs 3-3 Reports 3-3 Panel Menus 3-3 PPDS Emulation 3-3 Demo Mode 3-4 Factory Defaults 3-4 Energy Conserve 3-4 Font Sharpening 3-4 Exit...ACM ASM feeder removal 4-38 Media feed clutch removal 4-41 Media manual input sensor 4-45 Multipurpose feeder (MPF) removal 4-48 iv Lexmark™ E360d, E360dn
...420, -430 Tray 2 service check 2-41 Diagnostic aids 3-1 Accessing service menus 3-1 Printing menus 3-1 Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset PC Cnt 3-3 Print quality pages (Prt Quality Pgs 3-3 Reports 3-3 Panel Menus 3-3 PPDS Emulation 3-3 Demo Mode 3-4 Factory Defaults 3-4 Energy Conserve 3-4 Font Sharpening 3-4 Exit...ACM ASM feeder removal 4-38 Media feed clutch removal 4-41 Media manual input sensor 4-45 Multipurpose feeder (MPF) removal 4-48 iv Lexmark™ E360d, E360dn
Service Manual
Page 27
... (or paper feed) Analog-to-digital Converter Application Specific Integrated Circuit Complete Bill of Material Development Roll (of print cartridge/photoconductor system) Dual In-Line Memory Module External Network Adapter Field Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal ...Diode Light Emitting Diode Laser Scanning Unit Low Voltage Power Supply Nonvolatile Random Access Memory Photoconductor Printer Control Language Power-On Reset Power-On Self Test Personal Printer Data Stream People's Republic of China Toner Add Roll Synchronous Dynamic ...
... (or paper feed) Analog-to-digital Converter Application Specific Integrated Circuit Complete Bill of Material Development Roll (of print cartridge/photoconductor system) Dual In-Line Memory Module External Network Adapter Field Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal ...Diode Light Emitting Diode Laser Scanning Unit Low Voltage Power Supply Nonvolatile Random Access Memory Photoconductor Printer Control Language Power-On Reset Power-On Self Test Personal Printer Data Stream People's Republic of China Toner Add Roll Synchronous Dynamic ...
Service Manual
Page 36
...default settings are deleted. • All menu settings return to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn The Display Language setting in the printer memory are restored: • All downloaded resources (fonts, macros, symbol sets) in the Setup ...Printer Res Reduced Restoring Factory Defaults Std Bin Full Toner Low Tray Missing USM Waiting Action The printer is resetting the counter that tracks wear on the photoconductor. The printer is programming new system code. The printer is reducing the resolution of data to print, but...
...default settings are deleted. • All menu settings return to print the contents of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn The Display Language setting in the printer memory are restored: • All downloaded resources (fonts, macros, symbol sets) in the Setup ...Printer Res Reduced Restoring Factory Defaults Std Bin Full Toner Low Tray Missing USM Waiting Action The printer is resetting the counter that tracks wear on the photoconductor. The printer is programming new system code. The printer is reducing the resolution of data to print, but...
Service Manual
Page 72
... Configuration Menu (Exit Config Menu)" on page 3-4. See "Reports" on the features and options of the printer. 3-2 Lexmark™ E360d, E360dn Note: Menus may vary depending on page 3-3. Release the buttons when Performing Self Test displays. Available menus The menus display... Settings Page • Event Log Panel Menus PPDS Emulation Demo Mode Factory Default Energy Conserve Font Sharpening Exit Configuration Menu See "Reset photoconductor maintenance counter (Reset PC Cnt)" on page 3-4. See "Demo Mode" on page 3-3. See "Factory Defaults" on page 3-4. See "Font Sharpening...
... Configuration Menu (Exit Config Menu)" on page 3-4. See "Reports" on the features and options of the printer. 3-2 Lexmark™ E360d, E360dn Note: Menus may vary depending on page 3-3. Release the buttons when Performing Self Test displays. Available menus The menus display... Settings Page • Event Log Panel Menus PPDS Emulation Demo Mode Factory Default Energy Conserve Font Sharpening Exit Configuration Menu See "Reset photoconductor maintenance counter (Reset PC Cnt)" on page 3-4. See "Demo Mode" on page 3-3. See "Factory Defaults" on page 3-4. See "Font Sharpening...
Service Manual
Page 73
... data stream. Print quality pages (Prt Quality Pgs) The print quality test pages can be performed only after a new photoconductor unit has been installed. To print the Menu Settings page, press . Additional options are turned off. • The ... is changed : • SmartSwitch settings for 900 service errors. 4513-420, -430 Reset photoconductor maintenance counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. Press Event Log to return to the Configuration menu.
... data stream. Print quality pages (Prt Quality Pgs) The print quality test pages can be performed only after a new photoconductor unit has been installed. To print the Menu Settings page, press . Additional options are turned off. • The ... is changed : • SmartSwitch settings for 900 service errors. 4513-420, -430 Reset photoconductor maintenance counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor exhausted messages. Press Event Log to return to the Configuration menu.