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Lexmark E360DN Support Question

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Question posted by 2rkBigwo on March 30th, 2014

How To Reset The Photoconductor Page Count On A Lexmark E360dn Printer Without

replace the new

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Related Lexmark E360DN Manual Pages

Troubleshooting Guide - Page 4

... background THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. If the printer still prints ...printer control panel Quality menu, select a different Toner Darkness setting before sending the job to print, specify the correct page size in the tray. The print quality test pages print. 5 Press the arrow buttons until Prt Quality Pgs appears, and then press . Resetting the Printer...
User's Guide - Page 5

... the toner cartridge ...100 Replacing the photoconductor kit ...101 Recycling Lexmark products...104 Moving the printer...104 Before moving the printer ...104 Moving the printer to another location...104 Setting the printer up in a new location ...105 Shipping the printer ...105 Administrative support 106 Finding advanced networking and administrator information 106 Adjusting Power Saver...
User's Guide - Page 94

Install a new photoconductor kit. 42.xy Cartridge region mismatch Replace the toner cartridge with one that is correct for the region where you purchased your printer. 51 Defective flash detected Try one or more of the following: • Replace the defective flash memory card. • Press the arrow buttons until Continue appears, and then press to...
User's Guide - Page 101

... clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you should immediately order a new photoconductor kit. Maintaining the printer 101 3 Unpack the new toner cartridge. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. 5 Install the...
User's Guide - Page 103

... the tracks. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty. 8 Close the front door. Be careful not to touch the photoconductor drum. 5 Insert the toner cartridge into the printer by aligning the rollers on the guides of the unit with the new photoconductor kit. Push the toner cartridge...
User's Guide - Page 105

Setting the printer up in a new location When the printer is set up, allow clearance around it as shown. 5 1 300 mm (12.0 in.) 2 300 mm (12.0 in.) 3 200 mm (8.0 in.) 4 12.7 mm (0.5 in.) 5 300 mm (12.0 in.) 1 4 3 2 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 105
User's Guide - Page 117

... appears, and then press . Try one or more of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. Troubleshooting 117 Resetting the Printer appears briefly, and then Ready appears. Blank pages Try one or more information, contact Customer Support. For more of the following : CHECK THE...
Technical Reference - Page 20

...(26.4 lb) cartridge and photoconductor unit shipped with the printer With the print cartridge 13.53 kg (29.77 lb) and photoconductor unit shipped with the printer E360d/E360dn E460dn 12.3 kg (27....06 lb) 12.5 kg (27.5 lb) E460dw 12.52 kg (27.54 lb) 13.83 kg (30.43 lb) 14.03 kg (30.87 lb) 14.05 kg (30.91 lb) Lexmark...
Service Manual - Page 4

sensor test 3-11 Printer setup 3-12 EP setup 3-13 Event log 3-14 Exit Diagnostics 3-15 ...removal 4-48 iv Lexmark™ E360d, E360dn 4513-420, -430 Tray 2 service check 2-41 Diagnostic aids 3-1 Accessing service menus 3-1 Printing menus 3-1 Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset PC Cnt 3-3...
Service Manual - Page 21

...; ✔ x ✔ x ✔ 1 2¹ Item 4513-420 Lexmark E360d 4513-430 Lexmark E360dn Print resolution 1200 Image quality¹ 2400 Image quality² 600 X 600 dpi...active for 64MB flash memory or font card. 4513-420, -430 Specifications Memory Item 4513-420 Lexmark E360d Standard memory 32MB Maximum memory 288MB Optional memory 128MB ✔ 256MB ✔ 512MB x...
Service Manual - Page 22

4513-420, -430 Connectivity and compatibility Item 4513-420 Lexmark E360d 4513-430 Lexmark E360dn Data stream emulations Host based printing ✔ ✔ PCL 5e and PCL 6 ✔ ✔ PostScript 3 ✔ ✔ PPDS migration tool ... ² Includes support for the following graphics formats: TIFF, TIF, JPG, GIF, PNG, BMP, PCX, AND DCX 1-4 Lexmark™ E360d, E360dn
Service Manual - Page 23

...-sheet tray 50-sheet MP feeder 1-sheet manual feed slot 4513-420 Lexmark E360d ✔ ✔ x 4513-420, -430 4513-430 Lexmark E360dn ✔ ✔ x Optional input sources 250-sheet drawer ✔...pages SWE¹ 3,500 standard pages High toner cartridge 9,000 standard pages 9,000 standard pages Photoconductor kit Up to 30,000 ² Up to 30,000 ² ¹ Declared value...
Service Manual - Page 36

... reset. Wait for an End of the buffer. • Cancel the current job. 2-8 Lexmark™ E360d, E360dn The printer is full. • Replace the toner cartridge. • Press to clear. The printer... Menu The standard bin is resetting the counter that tracks wear on the photoconductor. The standard output bin is displayed. The printer is programming new system code. All settings in...
Service Manual - Page 58

... kit. • If those fail, then replace the LVPS/HVPS, controller board, or the ...Turn on page 2-34. 2-30 Lexmark™ E360d, E360dn Press to isolate problems such as ...printer service errors unless there is blank. 2. Blank page FRU Toner cartridge (not a FRU) Printhead LVPS/HVPS Controller board Action Remove the toner cartridge, and gently shake it to expose the photoconductor...
Service Manual - Page 60

... the assembly to the PC drum. Try a new PC Kit. Replace the transfer roll assembly if the springs or bearings...photoconductor) drum. Inspect the transfer roll for more information. Poor fusing of wear, damage or contamination. Try changing the setting to prevent damage from finger oils or hand lotion. Replace as necessary. Variation in the printer driver. 2-32 Lexmark™ E360d, E360dn...
Service Manual - Page 62

...the Form Type may be the cause due to excessive page count or defect. Vertical white lines may be caused by the ..."Vertical streaks" below. With the printer off , clear the path or clean the lens. With the printer off , clear the path or clean...Kit may be caused by a defective printhead. Replace the PC kit. 2-34 Lexmark™ E360d, E360dn See "Toner on back of the page. Vertical...
Service Manual - Page 72

...See "Reports" on the features and options of the printer. 3-2 Lexmark™ E360d, E360dn Turn off the printer. 2. Press and hold and . 3. Release the...Reset PC Cnt Prt Quality Pgs Reports • Menu Settings Page • Event Log Panel Menus PPDS Emulation Demo Mode Factory Default Energy Conserve Font Sharpening Exit Configuration Menu See "Reset photoconductor maintenance counter (Reset...
Service Manual - Page 73

..., margin settings, minimum stroke width, and a mixture of printer errors. Press Event Log to return to the Configuration menu....new photoconductor unit has been installed. Diagnostic aids 3-3 4513-420, -430 Reset photoconductor maintenance counter (Reset PC Cnt) The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or photoconductor...
Service Manual - Page 82

... changed . Select Serial number from PRINTER SETUP. 2. Press Return to return to the Printer Setup menu. or Non-U.S. displays. Press and return to PRINTER SETUP. 3-12 Lexmark™ E360d, E360dn 4513-420, -430 Printer setup Printer Setup displays the following selections: • Defaults (U.S.*, Non-U.S.) • Page Count • Perm Page Count • Serial Number • Engine...
Service Manual - Page 165

... Units/ FRU Description • Asm-index: identifies the assembly and the item in the parts catalog. Machine type and model Description 4513-420 4513-430 Lexmark E360d Lexmark E360dn Parts catalog 7-1 7. Parts catalog 4513-420, -430 How to use this FRU. • Units/mach: refers to the number of units actually used in...

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