User's Guide
Page 9
..., your software application driver or the Printer Toolkit provided with your printer, turn to change printer settings such as restarting the printer, printing data or displaying an error code. To set up your setup diskette to the next chapter. Operator panel lights The operator panel has 6 lights and 1 button. ix Different light sequences provide status, attendance and service...
..., your software application driver or the Printer Toolkit provided with your printer, turn to change printer settings such as restarting the printer, printing data or displaying an error code. To set up your setup diskette to the next chapter. Operator panel lights The operator panel has 6 lights and 1 button. ix Different light sequences provide status, attendance and service...
User's Guide
Page 14
...• The print cartridge may be out of your printer needs to be connected to be printing, but pages are not printing and the Error light is installed. Jobs are blank. Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. If you use... Chapter 1: The basics What to use all of toner. Troubleshooting Tips Problem: Characters appear light or blurred. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Connecting the printer to your computer To print from the print cartridge. • Replace the print cartridge. ...
...• The print cartridge may be out of your printer needs to be connected to be printing, but pages are not printing and the Error light is installed. Jobs are blank. Using a parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. If you use... Chapter 1: The basics What to use all of toner. Troubleshooting Tips Problem: Characters appear light or blurred. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Connecting the printer to your computer To print from the print cartridge. • Replace the print cartridge. ...
User's Guide
Page 48
... in your software application. • Try a different type of xerographic bond paper. • Replace the print cartridge. Install more Error indicator lights are using the correct printer driver. • Select Hex Trace Mode from your Lexmark printer driver. • Try a different kind of xerographic bond paper. • Choose a different fill pattern in the computer or...
... in your software application. • Try a different type of xerographic bond paper. • Replace the print cartridge. Install more Error indicator lights are using the correct printer driver. • Select Hex Trace Mode from your Lexmark printer driver. • Try a different kind of xerographic bond paper. • Choose a different fill pattern in the computer or...
User's Guide
Page 58
... operator panel button. 46 Chapter 4: Troubleshooting If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to defragment flash memory (insufficient defrag memory), or • cannot communicate with the host computer (host interface error). Each of a formatted page to 300 dpi before...
... operator panel button. 46 Chapter 4: Troubleshooting If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to defragment flash memory (insufficient defrag memory), or • cannot communicate with the host computer (host interface error). Each of a formatted page to 300 dpi before...
User's Guide
Page 59
Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press. Indicator lights 47
Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press. Indicator lights 47
User's Guide
Page 62
If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press. 50 Chapter 4: Troubleshooting
If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press. 50 Chapter 4: Troubleshooting
User's Guide
Page 65
... attempts to communicate with the printer through the USB port, print a menu settings page (see "Printing a test page" on page 11) to verify that the parallel buffer setting is disabled. If your printer lights look like this error occurs when you turn the printer on, or • the... computer attempts to communicate with the host computer (Host Interface Error). This error is displayed if: • you first turn on page 11)...
... attempts to communicate with the printer through the USB port, print a menu settings page (see "Printing a test page" on page 11) to verify that the parallel buffer setting is disabled. If your printer lights look like this error occurs when you turn the printer on, or • the... computer attempts to communicate with the host computer (Host Interface Error). This error is displayed if: • you first turn on page 11)...
User's Guide
Page 67
... unexpected characters print, try resetting the printer default settings to your printer: has a service error and printing stops immediately. If the lights are on your printer registration card. Press and hold the operator panel button until all indicator lights are still blinking, contact your point of purchase, or call the Lexmark service number listed on . Once the...
... unexpected characters print, try resetting the printer default settings to your printer: has a service error and printing stops immediately. If the lights are on your printer registration card. Press and hold the operator panel button until all indicator lights are still blinking, contact your point of purchase, or call the Lexmark service number listed on . Once the...
User's Guide
Page 68
... cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. The operator panel Ready light is on solid, the Error light is blinking and the Press Button light is the first menu selection in the Special Function Menu. a The printer feeds one sheet of plain paper through the paper...
... cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. The operator panel Ready light is on solid, the Error light is blinking and the Press Button light is the first menu selection in the Special Function Menu. a The printer feeds one sheet of plain paper through the paper...
User's Guide
Page 69
... press to the Ready state. b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double button press 4 times to scroll down to Print ... quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to start Print Quality Test Pages. The first page has registration marks, the second page...
... press to the Ready state. b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double button press 4 times to scroll down to Print ... quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to start Print Quality Test Pages. The first page has registration marks, the second page...
User's Guide
Page 70
... 8 To exit Hex Trace, turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on solid, the Error light is blinking and the Press Button light is receiving. Data sent to the printer is printed out in hexadecimal and character representation to... help you what information your printer is blinking. 7 Do a ...
... 8 To exit Hex Trace, turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on solid, the Error light is blinking and the Press Button light is receiving. Data sent to the printer is printed out in hexadecimal and character representation to... help you what information your printer is blinking. 7 Do a ...
User's Guide
Page 71
... original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on solid, the Error light is blinking and the Press Button light is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double...
... original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on solid, the Error light is blinking and the Press Button light is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double...
User's Guide
Page 75
... used Lexmark's Operation ReSourceSM program lets you . Other supplies come packaged with a prepaid shipping label that you removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of toner. Printer seems ... but pages are not printing and the Error light is installed. Replace the cartridge. • The print cartridge may use in Operation ReSource. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Printer is not appropriate for participating in the ...
... used Lexmark's Operation ReSourceSM program lets you . Other supplies come packaged with a prepaid shipping label that you removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of toner. Printer seems ... but pages are not printing and the Error light is installed. Replace the cartridge. • The print cartridge may use in Operation ReSource. Some shipping cartons have printed instructions for your printer. Print cartridge maintenance 59 Printer is not appropriate for participating in the ...
User's Guide
Page 80
... Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is on their function. This illustration represents the operator panel settings in configuration mode, the indicator lights take on new ...light is on solid, the Error light is blinking and the Press Button light is in configuration mode when an indicator light is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press twice to scroll down to initiate Configuration Mode. When the printer...
... Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is on their function. This illustration represents the operator panel settings in configuration mode, the indicator lights take on new ...light is on solid, the Error light is blinking and the Press Button light is in configuration mode when an indicator light is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press twice to scroll down to initiate Configuration Mode. When the printer...
User's Guide
Page 106
... 38 Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16 Insufficient Defrag Memory 52 J jams 32 L label types 27 language, changing operator panel display 12 laser notices 80 lights. See indictator lights Load Paper light 44 loading card...
... 38 Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16 Insufficient Defrag Memory 52 J jams 32 L label types 27 language, changing operator panel display 12 laser notices 80 lights. See indictator lights Load Paper light 44 loading card...
User's Guide
Page 107
... service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Waiting 40 printer memory card option, installing 16 printing a test page 11 R Ready light 38 removing the system board shield 13 reset user...
... service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Waiting 40 printer memory card option, installing 16 printing a test page 11 R Ready light 38 removing the system board shield 13 reset user...
Service Manual
Page 23
... to actuate the top cover interlock switch with the covers opened or removed and power applied to the "Service Error Codes" on solid or blinking. The lights on page 2-6. When a service error occurs, the printer stops printing and all operator panel LEDs are on page 2-2 and take the appropriate action. Diagnostic Information Start CAUTION...
... to actuate the top cover interlock switch with the covers opened or removed and power applied to the "Service Error Codes" on solid or blinking. The lights on page 2-6. When a service error occurs, the printer stops printing and all operator panel LEDs are on page 2-2 and take the appropriate action. Diagnostic Information Start CAUTION...
Service Manual
Page 40
...The resistance measures approximately 225K ohms when cool. Replace the thermistor as necessary. If the fuser lamp comes on and a fuser failure LED error code displays, be sure the thermistor is contacting the hot roll and the thermistor cable is firmly seated in connector CN10 on the engine board... the resistance of the lamp contacts. 2-18 Service Manual Turn the printer off and disconnect the thermistor cable from CN1 on the LVPS board. 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and ...
...The resistance measures approximately 225K ohms when cool. Replace the thermistor as necessary. If the fuser lamp comes on and a fuser failure LED error code displays, be sure the thermistor is contacting the hot roll and the thermistor cable is firmly seated in connector CN10 on the engine board... the resistance of the lamp contacts. 2-18 Service Manual Turn the printer off and disconnect the thermistor cable from CN1 on the LVPS board. 4044-XXX The fuser lamp does light FRU Model 310 Thermistor Model 312 Thermistor Models E310 & E312 Fuser Lamp Action If the fuser lamp comes on and ...