Lexmark E360d Support Question
Lexmark E360d Support Question
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Question posted by lorraineelkins9 on May 7th, 2014
Lexmark Error Light Definitions
What are the definitions for 360d error lights?
Current Answers
Answer #1: Posted by online24h on June 9th, 2014 11:57 AM
online24h
Member since:
March 28th, 2014 Points: 531,660
Member since:
March 28th, 2014 Points: 531,660
Hope this will be helpful "PLEASE ACCEPT"
Related Lexmark E360d Manual Pages
Service Manual - Page 16
.... There are several types of printer problems. 4. CAUTION This type of caution indicates a hot surface. Diagnostic information contains an error indicator table, symptom tables, and service checks used to
isolate failing field replaceable units (FRUs).
3.
Diagnostic aids contains tests and checks used to perform the task.
xvi Lexmark™ E360d, E360dn Repair information provides...
Service Manual - Page 17
...
The diagnostic information in this manual leads to determine the symptom and repair the failure. Use the error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part.... General information 1-1 For information on E360d and E360dn. General information
The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information.
Service Manual - Page 28
If the light is Off On Blinking
The printer is Off On, but idle On and busy
2-2 Lexmark™ E360d, E360dn
4513-420, -430
Overview of the operator panel and menus
Menu button
LCD display
Menus
Indicator light
Back
Stop
Back button
Left arrow button
Select Right arrow Stop
button
button
button
Indicator light
The indicator light gives...
Service Manual - Page 30
This is needed.
2-4 Lexmark™ E360d, E360dn 4513-420, -430
Button or control panel item Function
Display Indicator light
The display shows messages describing the current state of the display is the header line.
It will display the current status and the Supplies (Warnings) status. The indicator light indicates printer status.
• If the light is off...
Service Manual - Page 32
...whatever media is displayed.
If the printer finds a tray that tray. 4513-420, -430
Messages and error codes
User attendance messages
The printer control panel displays messages describing the current state of all printer messages, explains what they mean,...in the default input source.
• Cancel the current job.
2-6 Lexmark™ E360d, E360dn
The code in alphanumerical order.
Service Manual - Page 34
... error. Insert the tray into the printer.
Wait for the message to clear the message and continue printing. The printer is resetting the counter that tracks wear on the photoconductor.
The printer is... reducing the resolution of the buffer. • Cancel the current job.
2-8 Lexmark™ E360d, E360dn The printer is full.
• Replace the toner cartridge. • Press to clear....
Service Manual - Page 36
...200.23
Laser Servo never started due to meet the video delivery requirements. (There is not enough time since the printhead than the printhead jitter-stable specification.
2-10 Lexmark™ E360d, E360dn...JAM.
Verify that the media is loose, then replace it.
4513-420, -430
Error
Description
Action
200.13 The input sensor is covered when the media is not expected (...
Service Manual - Page 38
... If there is located behind the fuser exit rollers, about mid printer.
See "Fuser removal" on page 4-20.
202.32 Long media... if needed.
See "Fuser removal" on page 4-48.
2-12 Lexmark™ E360d, E360dn Often, the leading edge of the media will indicate the ... if the media continues to duplex. 4513-420, -430
Error
Description
Action
201.25 201.26
Exit sensor never made by...
Service Manual - Page 40
...let the top sheets to feed from tray 2. 4513-420, -430
Error
Description
Action
242.12 Second pick from manual feeder, tray 1, or....
242.16 Failed to go beyond the wear strips.
2-14 Lexmark™ E360d, E360dn Check the pick tires for obstruction in the paper path ...roller on the MPF or the rollers on the manual feed. For a printer with a manual feed only (no MPF), clean the roller.
251.12...
Service Manual - Page 42
...Hot roll did not reach the operating temperature in the printer.
Possible noisy thermistor signal. Fan service errors
927.00 Service fan error
927.03 Main fan took too long to ramp up...37.
2-16 Lexmark™ E360d, E360dn
This applies to the fuser and belt fusers.
See "Printhead service check" on page 4-60.
929.03 No sensor transition (open) Printhead service errors 930.00 ...
Service Manual - Page 44
... on page 2-22.
2-18 Lexmark™ E360d, E360dn
See "Main motor service ...check" on page 2-22.
956.00 RIP card failure: processor failure
956.01 Processor overtemp
957.xx RIP card failure: ASIC failure
958.xx
Printer has performed more than 100 "shift and reflash" operations as a result of ECC bit corrections
Firmware or controller board errors...
Service Manual - Page 48
... , and plug the LVPS/HVPS cable into J502 of the book for the operator panel. If the printer fails to the LVPS/HVPS 2. Turn the printer off before plugging or unplugging any connectors.
2-22 Lexmark™ E360d, E360dn See "Operator panel service check" on . 4. If grounds are plugged in correctly, especially for more information...
Service Manual - Page 56
...; If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors unless there is blockage of the beam or dust on the lens.
Release the buttons when...these problems.
3. See "POST symptom table" on page 2-34.
2-30 Lexmark™ E360d, E360dn
Check the lens and opening may allow light to the right of the transfer roll gear.
• If there is...
Service Manual - Page 58
...fusing of paper over the roll to properly fuse. Check the media settings in the printer driver.
2-32 Lexmark™ E360d, E360dn Try a new PC Kit. Inspect the transfer roll for more information. 4513... evenly distributed forces to make sure that the laser light path is low, then try a new one. Check the media settings in the printer driver.
Variation in the left and right transfer...
Service Manual - Page 60
... may be caused by the laser beam, which may be partially blocked. With the printer off , clear the path or ... sump may be full. With the printer off , clear the path or clean the lens.
Light print
See "Light print" on toner:
• Remove... fuser may be defective.
Replace the PC kit.
2-34 Lexmark™ E360d, E360dn Inspect the fuser at its entry for debris. Inspect...
Service Manual - Page 62
...2. The media fails to restart the printer. • Make sure the print cartridge assembly is installed properly.
2-36 Lexmark™ E360d, E360dn The printer does not print after picking. •... problems (Continued)
Problem
Cause / action
The printer is on and printing stops.
The Error light alone is media loaded in the printer feeding multiple sheets. Load Paper displays even though...
Service Manual - Page 64
... board. 4513-420, -430
Tray 2 service check
FRU Tray 2
Action
Turn the printer off. Separate the printer from Tray 2. If the voltages are incorrent, then replace the controller board. If the printer error persists, then replace Tray 2.
2-38 Lexmark™ E360d, E360dn Turn the printer on and check the voltages on connector J28 on page 3-2 for the...
Service Manual - Page 72
... run the SDRAM Memory Test:
1. If the test fails, then the message DRAM Error displays for approximately three seconds and the failure count increases by one or more buttons are....
DRAM Test
The purpose of this test is turned on , and then goes off the printer.
3-8 Lexmark™ E360d, E360dn Initially, 000000 displays with the maximum pass count being 99,999.
2. F:##### represents ...
Service Manual - Page 78
...the second service error, press .
If an error occurs after the log is full, then the oldest error is 0 (default) to give any indication that this setting executes, the printer performs the following:...This error was a 936 service error. Charge Roll
The charge roll can be adjusted to exit the EVENT LOG.
3-14 Lexmark™ E360d, E360dn Each time this test is also the latest error)....
Service Manual - Page 166
... picks 2-28 paper picks but stops 2-27 paper picks sheets 2-28 paper trees, curls 2-29
I-2 Lexmark™ E360d, E360dn
parallel port 2-29 print quality 2-30
black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank image 2-32 poor fusing of image 2-32 toner on back of...
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