User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
User Guide
Page 138
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
User Guide
Page 140
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
Service Manual
Page 28
... and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Lights then flash on . 4. See "Common primary light patterns" on momentarily 2. 4513-220, -230 Overview of the operator panel Paper jam light Toner light Error light Load paper light Cancel button Ready light Continue button Power-On Self Test (POST) sequence When the printer...
... and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn Lights then flash on . 4. See "Common primary light patterns" on momentarily 2. 4513-220, -230 Overview of the operator panel Paper jam light Toner light Error light Load paper light Cancel button Ready light Continue button Power-On Self Test (POST) sequence When the printer...
Service Manual
Page 29
...Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Note: If data is double-clicked on page 2-28. This may be all lights flash immediately, and double-clicking does not change . The secondary code indicates...information 2-3 If is needed. See "Service codes" on the panel, a second pattern may appear with more detailed information. Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-30) indicate ...
...Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. Note: If data is double-clicked on page 2-28. This may be all lights flash immediately, and double-clicking does not change . The secondary code indicates...information 2-3 If is needed. See "Service codes" on the panel, a second pattern may appear with more detailed information. Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-30) indicate ...
Service Manual
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...icon information. 4513-220, -230 Common primary light patterns See "Overview of the operator panel" on Light off ✷ Light blinking x Light blinking slowly Common light sequences Printer Condition Page Ready/Power Saver 7 z Demo Mode Ready 7 z ✷ Busy 8 ✷ • Defragmenting Flash • Formatting Flash • Printing Directory • Printing Font ... Programming system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn
...icon information. 4513-220, -230 Common primary light patterns See "Overview of the operator panel" on Light off ✷ Light blinking x Light blinking slowly Common light sequences Printer Condition Page Ready/Power Saver 7 z Demo Mode Ready 7 z ✷ Busy 8 ✷ • Defragmenting Flash • Formatting Flash • Printing Directory • Printing Font ... Programming system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn
Service Manual
Page 31
... 2 14 z z Load Media in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code. ³ Secondary codes will remain on with other primary...
... 2 14 z z Load Media in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code. ³ Secondary codes will remain on with other primary...
Service Manual
Page 32
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
Service Manual
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...• Wait for the message to clear. • Press and hold Cancel to print. The Ready light flashes as the pages print. Wait for the pages to reset the printer. 2-8 Lexmark™ E260d, E260dn Action Busy: • Wait for the message to clear. • Press and release Cancel to cancel ...until it receives additional data. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Action • Press Continue to print the contents of the print buffer. • Press and release Cancel to cancel the print job. ...
...• Wait for the message to clear. • Press and hold Cancel to print. The Ready light flashes as the pages print. Wait for the pages to reset the printer. 2-8 Lexmark™ E260d, E260dn Action Busy: • Wait for the message to clear. • Press and release Cancel to cancel ...until it receives additional data. Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Action • Press Continue to print the contents of the print buffer. • Press and release Cancel to cancel the print job. ...
Service Manual
Page 43
...cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR ...cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷ z z z z z z z z z z z ✷ z ✷ z z z z z z z z z z z z z ✷ ✷ z Diagnostics information 2-17 Press and release Continue twice quickly to go for printer errors When the Error and Continue lights...
...cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR ...cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷ z z z z z z z z z z z ✷ z ✷ z z z z z z z z z z z z z ✷ ✷ z Diagnostics information 2-17 Press and release Continue twice quickly to go for printer errors When the Error and Continue lights...
Service Manual
Page 52
... to extend the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Too many flash options have been attached. Unsupported toner cartridge z z z Meaning The toner cartridge is defective. • Replace the toner cartridge. • Turn...and shake it to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it is not supported by the printer. The option will be ignored. 2-26 Lexmark™ E260d, E260dn 4513-220, -230 Missing/Defective...
... to extend the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Too many flash options have been attached. Unsupported toner cartridge z z z Meaning The toner cartridge is defective. • Replace the toner cartridge. • Turn...and shake it to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it is not supported by the printer. The option will be ignored. 2-26 Lexmark™ E260d, E260dn 4513-220, -230 Missing/Defective...
Service Manual
Page 54
.... When all flashing). Service primary code Tertiary Codes Lights Primary code for more information. • The secondary light pattern indicates a fuser, toner sensor, or fan error. Contact the next level of support. Double-click for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn In the...
.... When all flashing). Service primary code Tertiary Codes Lights Primary code for more information. • The secondary light pattern indicates a fuser, toner sensor, or fan error. Contact the next level of support. Double-click for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn In the...
Service Manual
Page 56
...10039; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn Note: All service errors are recorded in the history file which is being worked on. Unplug the product before beginning, or use caution ... software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which can be reviewed through the Diagnostics Menu. 4513-220, -230 Service tertiary error codes Service tertiary error codes Service error codes...
...10039; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn Note: All service errors are recorded in the history file which is being worked on. Unplug the product before beginning, or use caution ... software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which can be reviewed through the Diagnostics Menu. 4513-220, -230 Service tertiary error codes Service tertiary error codes Service error codes...
Service Manual
Page 60
...port communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service tertiary codes: network error 970: Service...; ✷ ✷ ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
...port communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Service tertiary error codes: network error Lights Service secondary codes: 97x ✷ ✷ ✷ ✷ Service tertiary codes: network error 970: Service...; ✷ ✷ ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry.
Service Manual
Page 79
... -230 Print quality service checks Note: Ensure the cover closes tightly. A gap in a 'dirty' print. e. Press and hold until the and lights come on the right side for repeating defects. Check for solutions to initiate printing the quality test pages. None should be caused by the PC... contact from the front. Diagnostics information 2-53 To print the print quality test pages: 1. a. When the light stays on ). 4. Press and release three times until all the lights flash to these problems. To exit print quality test pages, turn the printer off the printer. Blank pages can be...
... -230 Print quality service checks Note: Ensure the cover closes tightly. A gap in a 'dirty' print. e. Press and hold until the and lights come on the right side for repeating defects. Check for solutions to initiate printing the quality test pages. None should be caused by the PC... contact from the front. Diagnostics information 2-53 To print the print quality test pages: 1. a. When the light stays on ). 4. Press and release three times until all the lights flash to these problems. To exit print quality test pages, turn the printer off the printer. Blank pages can be...
Service Manual
Page 87
...pressing and holding Continue until all of the lights flash, then release the button. Close the front access door once the Error light displays. 1. Turn on the printer while pressing and holding Continue until all of the lights flash, then release the button. Generally, the options... which are designated by a user. Configuration Menu Diagnostics Mode 1. Open the front access door. 3. See "Configuration menu selections" on page 3-8. lights). 3. Open the front access door. 3. The Configuration menu group contains a set of the page (Bottom as printed from one menu item to...
...pressing and holding Continue until all of the lights flash, then release the button. Close the front access door once the Error light displays. 1. Turn on the printer while pressing and holding Continue until all of the lights flash, then release the button. Generally, the options... which are designated by a user. Configuration Menu Diagnostics Mode 1. Open the front access door. 3. See "Configuration menu selections" on page 3-8. lights). 3. Open the front access door. 3. The Configuration menu group contains a set of the page (Bottom as printed from one menu item to...
Service Manual
Page 90
... in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing. Help isolate printing problems when unexpected characters print or characters are unaffected. Close the front access door once the Error...should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn To exit Hex Trace, turn off the printer. 2. Turn on the printer while pressing and holding until all of the lights flash. Open the front access door. 3. Print menus by providing information ...
... in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing. Help isolate printing problems when unexpected characters print or characters are unaffected. Close the front access door once the Error...should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn To exit Hex Trace, turn off the printer. 2. Turn on the printer while pressing and holding until all of the lights flash. Open the front access door. 3. Print menus by providing information ...
Service Manual
Page 94
... and designations to begin . Press and hold until the lights flash to begin . None Cont Prt Duplex Tray 2 Continuously print pages containing cross lines, printer information, and margin settings. Press to stop . Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Setting is disabled. Press to stop . None Cont Prt...
... and designations to begin . Press and hold until the lights flash to begin . None Cont Prt Duplex Tray 2 Continuously print pages containing cross lines, printer information, and margin settings. Press to stop . Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Setting is disabled. Press to stop . None Cont Prt...