User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
User Guide
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... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
User Guide
Page 140
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
Service Manual
Page 28
...lights on . 4. Lights then flash on , it performs a POST. See "Common primary light patterns" on page 2-4 for correct POST functioning of the base printer by observing the following process: 1. If there is turned on and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn... 4513-220, -230 Overview of the operator panel Paper jam light Toner light Error light Load paper light Cancel button Ready light Continue button Power-On Self Test...
...lights on . 4. Lights then flash on , it performs a POST. See "Common primary light patterns" on page 2-4 for correct POST functioning of the base printer by observing the following process: 1. If there is turned on and off sequentially. 3. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn... 4513-220, -230 Overview of the operator panel Paper jam light Toner light Error light Load paper light Cancel button Ready light Continue button Power-On Self Test...
Service Manual
Page 29
...is double-clicked on the panel, a second pattern may be all lights flash immediately, and double-clicking does not change . Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. See "Service codes" on page 2-30) ...and all the information that is double-clicked again, the first pattern usually returns. Contact the next level of support. Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-28....
...is double-clicked on the panel, a second pattern may be all lights flash immediately, and double-clicking does not change . Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. See "Service codes" on page 2-30) ...and all the information that is double-clicked again, the first pattern usually returns. Contact the next level of support. Not all lights flashing as the primary notification or code. Additional tertiary codes used for service (see "Service tertiary error codes" on page 2-28....
Service Manual
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...icon information. 4513-220, -230 Common primary light patterns See "Overview of the operator panel" on Light off ✷ Light blinking x Light blinking slowly Common light sequences Printer Condition Page Ready/Power Saver 7 z Demo Mode Ready 7 z ✷ Busy 8 ✷ • Defragmenting Flash • Formatting Flash • Printing Directory • Printing Font ... Programming system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn
...icon information. 4513-220, -230 Common primary light patterns See "Overview of the operator panel" on Light off ✷ Light blinking x Light blinking slowly Common light sequences Printer Condition Page Ready/Power Saver 7 z Demo Mode Ready 7 z ✷ Busy 8 ✷ • Defragmenting Flash • Formatting Flash • Printing Directory • Printing Font ... Programming system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn
Service Manual
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...z z z z z Diagnostics information 2-5 Common light sequences when the toner is low Printer Condition Page Toner low¹ 11 Ready and Toner Low/Power Saver and Toner Low Demo Mode Ready and Toner Low Hex Trace Ready and Toner Low Busy and Toner Lower • Defragmenting Flash and Toner Low • Formatting...Toner Low • Printing Menu Settings and Toner Low • Printing Print Quality Test pages and Toner Low • Programming Flash and Toner Low Resolution reduced/Flusher buffer ✷ and Toner Low Waiting and Toner Low Not Ready and Toner Low Replace ...
...z z z z z Diagnostics information 2-5 Common light sequences when the toner is low Printer Condition Page Toner low¹ 11 Ready and Toner Low/Power Saver and Toner Low Demo Mode Ready and Toner Low Hex Trace Ready and Toner Low Busy and Toner Lower • Defragmenting Flash and Toner Low • Formatting...Toner Low • Printing Menu Settings and Toner Low • Printing Print Quality Test pages and Toner Low • Programming Flash and Toner Low Resolution reduced/Flusher buffer ✷ and Toner Low Waiting and Toner Low Not Ready and Toner Low Replace ...
Service Manual
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...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
Service Manual
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... and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Waiting z z Meaning The printer is active. The Ready light is defragmenting, formatting, or programming Flash. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn...
... and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Waiting z z Meaning The printer is active. The Ready light is defragmenting, formatting, or programming Flash. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn...
Service Manual
Page 43
...light sequences mean and where to display the secondary error code light sequence. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... z mismatch Change toner cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z...
...light sequences mean and where to display the secondary error code light sequence. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... z mismatch Change toner cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z...
Service Manual
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Too many flash options have been attached. Action • Press and release Continue to too many options attached z z z z Meaning This message indicates that to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner...be ignored. 2-26 Lexmark™ E260d, E260dn Action Press Continue briefly to extend the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Action • Press and release Continue to clear the light sequence and continue processing...
Too many flash options have been attached. Action • Press and release Continue to too many options attached z z z z Meaning This message indicates that to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the toner...be ignored. 2-26 Lexmark™ E260d, E260dn Action Press Continue briefly to extend the life, or replace the toner cartridge if it with a supported toner cartridge. • Turn the printer on . Action • Press and release Continue to clear the light sequence and continue processing...
Service Manual
Page 54
... errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. When all lights flash simultaneously, and double-clicking does not produce a secondary code, then there may be a code...
... errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Service primary code Tertiary Codes Lights Primary code for more information. • The tertiary light pattern indicates the fan has stalled. When all lights flash simultaneously, and double-clicking does not produce a secondary code, then there may be a code...
Service Manual
Page 56
...; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn Unplug the product before beginning, or use caution if the product must receive power in order to temporarily recover from hazardous voltage in the... software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which is the primary indication or code. 4513-220, -230 Service tertiary error codes Service tertiary error codes Service error codes are...
...; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn Unplug the product before beginning, or use caution if the product must receive power in order to temporarily recover from hazardous voltage in the... software error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which is the primary indication or code. 4513-220, -230 Service tertiary error codes Service tertiary error codes Service error codes are...
Service Manual
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...; ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980: Service ...983: Service paper port communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn 4513-220, -230 Network error Indicates an error in the paper port.
...; ✷ 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980: Service ...983: Service paper port communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn 4513-220, -230 Network error Indicates an error in the paper port.
Service Manual
Page 79
...57. To print the print quality test pages: 1. Turn off . Open the front access door. d. Check the lens and opening may allow light to the right of service. Note: Refer to the print defects guide at CN202) and the corresponding wire form (spring) found about 14 mm ...printer while pressing and holding . Wait (approximately 10 seconds). 2. Press and release three times until all the lights flash to the home state (four top lights on . 3. Press and hold until the and lights come on ). 4. The first page has various fonts and a graphic, the second page is gray with ...
...57. To print the print quality test pages: 1. Turn off . Open the front access door. d. Check the lens and opening may allow light to the right of service. Note: Refer to the print defects guide at CN202) and the corresponding wire form (spring) found about 14 mm ...printer while pressing and holding . Wait (approximately 10 seconds). 2. Press and release three times until all the lights flash to the home state (four top lights on . 3. Press and hold until the and lights come on ). 4. The first page has various fonts and a graphic, the second page is gray with ...
Service Manual
Page 87
...the page (Bottom as printed from one menu item to another. • Press and hold to jump to home state (top four lights on page 3-3 are two different test menus that can be accessed during POR to move through the menu settings (indicated by and ... settings and operations which are designated by pressing and holding Continue until all of the lights flash, then release the button. Print Diagnostic menus by the nonindented items listed along the left edge of the lights flash, then release the button. Moving around the menu "Configuration Menu printout" on page...
...the page (Bottom as printed from one menu item to another. • Press and hold to jump to home state (top four lights on page 3-3 are two different test menus that can be accessed during POR to move through the menu settings (indicated by and ... settings and operations which are designated by pressing and holding Continue until all of the lights flash, then release the button. Print Diagnostic menus by the nonindented items listed along the left edge of the lights flash, then release the button. Moving around the menu "Configuration Menu printout" on page...
Service Manual
Page 90
... or characters are unaffected. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Resources in printer memory (RAM) are deleted. Off (default) On Help isolate print quality problems, such as streaking....printer. 2. Return the photoconductor counter to factory default values. Turn on the printer while pressing and holding until all of the lights flash. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are reset to help evaluate print quality: ...
... or characters are unaffected. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Resources in printer memory (RAM) are deleted. Off (default) On Help isolate print quality problems, such as streaking....printer. 2. Return the photoconductor counter to factory default values. Turn on the printer while pressing and holding until all of the lights flash. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are reset to help evaluate print quality: ...
Service Manual
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... information, and margin settings. Follow the instructions on the menu page to the physical edge of the page (printable area of the lights flash. Three pages all gray, all of supported paper). None Edge to Edge Allow a shift of errors. Press and hold until all... black, and the last one blank. Turn on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Print the menu page by pressing and holding until the lights flash to begin . None Cont Prt Duplex Tray 2 Continuously print pages containing cross lines, printer information, and...
... information, and margin settings. Follow the instructions on the menu page to the physical edge of the page (printable area of the lights flash. Three pages all gray, all of supported paper). None Edge to Edge Allow a shift of errors. Press and hold until all... black, and the last one blank. Turn on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Print the menu page by pressing and holding until the lights flash to begin . None Cont Prt Duplex Tray 2 Continuously print pages containing cross lines, printer information, and...