Service Manual
Page 34
... use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260, E260d, E260dn Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: • Wait for the message to clear. • Press and release Cancel to cancel the print job. • Press and hold Cancel...
... use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260, E260d, E260dn Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: • Wait for the message to clear. • Press and release Cancel to cancel the print job. • Press and hold Cancel...
Service Manual
Page 62
...the current state of the printer and indicates possible printer problems that must be caused by any of the following message and error codes will be visible only in the print event log in the diagnostic mode for E260, E260d, and E260dn. Remove the PC kit and paper or debris at...sensor. 200.01 200.02 Classic input jam. Possible causes include multi-sheet feed, tray size sensing problem, and media slippage. Then, inspect the flag on page 4-39. 2-36 Lexmark™ E260, E260d, E260dn See "Media manual input sensor removal" on the input sensor. See "Printhead service sensor within two inches...
...the current state of the printer and indicates possible printer problems that must be caused by any of the following message and error codes will be visible only in the print event log in the diagnostic mode for E260, E260d, and E260dn. Remove the PC kit and paper or debris at...sensor. 200.01 200.02 Classic input jam. Possible causes include multi-sheet feed, tray size sensing problem, and media slippage. Then, inspect the flag on page 4-39. 2-36 Lexmark™ E260, E260d, E260dn See "Media manual input sensor removal" on the input sensor. See "Printhead service sensor within two inches...
Service Manual
Page 66
...02 Feed error picking from tray 1. Duplex jam while picking from Tray 1, no obstructions and the problem persists, then disconnect all of current reversing page never staged. See "ACM pick tire roller removal... inspect the media path for wear or paper dust. Replace if necessary. If there are no pages printed since calling a 241.10 or a prior 241.19. 242.00 Paper jam near tray 1. 241...the flag of the duplex unit. Check the wear strips and replace if necessary. 2-40 Lexmark™ E260, E260d, E260dn If the flag does not rotate freely, then replace the paper input and duplex sensor....
...02 Feed error picking from tray 1. Duplex jam while picking from Tray 1, no obstructions and the problem persists, then disconnect all of current reversing page never staged. See "ACM pick tire roller removal... inspect the media path for wear or paper dust. Replace if necessary. If there are no pages printed since calling a 241.10 or a prior 241.19. 242.00 Paper jam near tray 1. 241...the flag of the duplex unit. Check the wear strips and replace if necessary. 2-40 Lexmark™ E260, E260d, E260dn If the flag does not rotate freely, then replace the paper input and duplex sensor....
Service Manual
Page 76
... or black lines or bands" on page 2-56. See "Media never picks" on page 2-61. See "Solving print quality problems" on page 2-54. See "LVPS/HVPS service check" on page 3-62. 2-50 Lexmark™ E260, E260d, E260dn See "Main motor service check" on page 2-61. See "Toner on back of page" on page 2-54. See...
... or black lines or bands" on page 2-56. See "Media never picks" on page 2-61. See "Solving print quality problems" on page 2-54. See "LVPS/HVPS service check" on page 3-62. 2-50 Lexmark™ E260, E260d, E260dn See "Main motor service check" on page 2-61. See "Toner on back of page" on page 2-54. See...
Service Manual
Page 80
...board Fuses that open the LVPS/HVPS enough to access the connector on page 4-6. 2-54 Lexmark™ E260, E260d, E260dn See "Controller board removal" on the motor. - Disconnect the power cable, and open...both are not correct, then see "Dead machine service check" on . When either of board Problems with a meter when the switch is good, then see "Controller board connector pin values" ...same time. If continuity does not exist on page 5-2, or replace the controller board. See "Print quality service checks" on each wire, then replace the main motor gear drive which includes the ...
...board Fuses that open the LVPS/HVPS enough to access the connector on page 4-6. 2-54 Lexmark™ E260, E260d, E260dn See "Controller board removal" on the motor. - Disconnect the power cable, and open...both are not correct, then see "Dead machine service check" on . When either of board Problems with a meter when the switch is good, then see "Controller board connector pin values" ...same time. If continuity does not exist on page 5-2, or replace the controller board. See "Print quality service checks" on each wire, then replace the main motor gear drive which includes the ...
Service Manual
Page 84
... cartridge out, check the spring loaded contacts on page 2-49 for repeating defects. Using print quality test pages To help evaluate print quality. c. d. When the light stays on page 3-62. 2-58 Lexmark™ E260, E260d, E260dn Press and hold until the and lights come on the printer while pressing and holding ...there is blank. Check the lens and opening may allow light to the home state (four top lights on the lens. Also, see "Solving print quality problems" on , close cover. A gap in that order. e. The first page has various fonts and a graphic, the second page is gray ...
... cartridge out, check the spring loaded contacts on page 2-49 for repeating defects. Using print quality test pages To help evaluate print quality. c. d. When the light stays on page 3-62. 2-58 Lexmark™ E260, E260d, E260dn Press and hold until the and lights come on the printer while pressing and holding ...there is blank. Check the lens and opening may allow light to the home state (four top lights on the lens. Also, see "Solving print quality problems" on , close cover. A gap in that order. e. The first page has various fonts and a graphic, the second page is gray ...
Service Manual
Page 88
...which may be partially blocked. Replace the PC kit. 2-62 Lexmark™ E260, E260d, E260dn 4513-200, -220, -230 Solving print quality problems Note: Refer to the print defects guide at its entry for debris. Print quality problems Problem Cause/action Light or blurred characters. Check the paper path around...side to side to redistribute the toner. • Reinstall it and recheck for condition. • Make sure to use the recommended print media (see media types and sizes in the User's Reference). • Use MarkVision™ Professional to define the custom type ...
...which may be partially blocked. Replace the PC kit. 2-62 Lexmark™ E260, E260d, E260dn 4513-200, -220, -230 Solving print quality problems Note: Refer to the print defects guide at its entry for debris. Print quality problems Problem Cause/action Light or blurred characters. Check the paper path around...side to side to redistribute the toner. • Reinstall it and recheck for condition. • Make sure to use the recommended print media (see media types and sizes in the User's Reference). • Use MarkVision™ Professional to define the custom type ...
Service Manual
Page 90
... Do not overfill the tray. • Check the condition of the rubber on and indicates ready, but nothing prints. 4513-200, -220, -230 Print quality problems (Continued) Problem Cause/action The printer is on the paper feed rolls. The Toner Low light is blinking, and the Error ... jam has been cleared. • Make sure the parallel or USB cable is not damaged and is installed properly. 2-64 Lexmark™ E260, E260d, E260dn If a menu settings page can be printed, then contact the next level of the following: • Computer • Software program • Cable • (USB ...
... Do not overfill the tray. • Check the condition of the rubber on and indicates ready, but nothing prints. 4513-200, -220, -230 Print quality problems (Continued) Problem Cause/action The printer is on the paper feed rolls. The Toner Low light is blinking, and the Error ... jam has been cleared. • Make sure the parallel or USB cable is not damaged and is installed properly. 2-64 Lexmark™ E260, E260d, E260dn If a menu settings page can be printed, then contact the next level of the following: • Computer • Software program • Cable • (USB ...
Service Manual
Page 96
Open the front access door. 3. Help isolate printing problems when unexpected characters print or characters are unaffected. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260, E260d, E260dn To exit Hex Trace, turn off the printer. 2. Return the photoconductor counter to factory default values. Turn off the printer...
Open the front access door. 3. Help isolate printing problems when unexpected characters print or characters are unaffected. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260, E260d, E260dn To exit Hex Trace, turn off the printer. 2. Return the photoconductor counter to factory default values. Turn off the printer...
Service Manual
Page 100
... Press and hold until the lights flash to begin . Help isolate print quality problems, such as streaking. None Edge to Edge Allow a shift of supported paper). Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Cont...Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260, E260d, E260dn Cartridge lockout function is ignored by pressing and holding Continue until the lights flash to Value Prt Quality Pgs Print test pages by PPDS interpreter. U.S. (default) Non-U.S. Turn ...
... Press and hold until the lights flash to begin . Help isolate print quality problems, such as streaking. None Edge to Edge Allow a shift of supported paper). Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. None Cont...Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260, E260d, E260dn Cartridge lockout function is ignored by pressing and holding Continue until the lights flash to Value Prt Quality Pgs Print test pages by PPDS interpreter. U.S. (default) Non-U.S. Turn ...
Service Manual
Page 176
...covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-2 symptoms 2-49 print history 3-8 print media preventing jams 1-7 trays by model 1-5 types and sizes 1-6 print quality pages 3-4 using 2-58 print quality problems print media 1-7 service check 2-58 solving 2-62 printer symptom table 2-50 printhead service check 2-65 ... interlock switch 2-52 dead machine 2-53 fuser 2-53 LVPS/HVPS 2-54 main motor 2-54 operator panel 2-55 I-2 Lexmark™ E260, E260d, E260dn paper feed 2-55 paper jam during POST 2-55 paper never picks 2-56 paper picks but stops 2-56 paper picks during...
...covers 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-2 symptoms 2-49 print history 3-8 print media preventing jams 1-7 trays by model 1-5 types and sizes 1-6 print quality pages 3-4 using 2-58 print quality problems print media 1-7 service check 2-58 solving 2-62 printer symptom table 2-50 printhead service check 2-65 ... interlock switch 2-52 dead machine 2-53 fuser 2-53 LVPS/HVPS 2-54 main motor 2-54 operator panel 2-55 I-2 Lexmark™ E260, E260d, E260dn paper feed 2-55 paper jam during POST 2-55 paper never picks 2-56 paper picks but stops 2-56 paper picks during...