Service Manual
Page 5
... 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and compatibility 1-5 Types of print media 1-6 Tips on preventing jams 1-7 Paper path 1-7 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1... codes 2-29 User attendance messages 2-29 Paper jam error codes 2-29 Service error codes 2-33 Diagram of the printer menus 2-36 Symptom tables 2-37 POST symptom table 2-37 Printer symptom table 2-38 Service checks 2-39 Controller ...
... 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and compatibility 1-5 Types of print media 1-6 Tips on preventing jams 1-7 Paper path 1-7 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1... codes 2-29 User attendance messages 2-29 Paper jam error codes 2-29 Service error codes 2-33 Diagram of the printer menus 2-36 Symptom tables 2-37 POST symptom table 2-37 Printer symptom table 2-38 Service checks 2-39 Controller ...
Service Manual
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... light sequence: • Press and release Continue to resume printing after correcting error, such as a paper jam. • Press and release Continue twice quickly to display a secondary error code following an error. • Press and release Cancel to reset the printer. 1-2 Lexmark™ E250d and E250dn The operator panel has five lights and two buttons.
... light sequence: • Press and release Continue to resume printing after correcting error, such as a paper jam. • Press and release Continue twice quickly to display a secondary error code following an error. • Press and release Cancel to reset the printer. 1-2 Lexmark™ E250d and E250dn The operator panel has five lights and two buttons.
Service Manual
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...• Needle nose pliers • Volt-ohmmeter • #1 and #2 Phillips screwdriver • Slotted screwdriver • Flashlight 1-8 Lexmark™ E250d and E250dn Have excessive curl - Tools The removal and adjustment procedures require the following hints can be avoided by correctly loading paper and specialty media...damaged in any exposed adhesive when the flap is in the printer. Have metal clasps, string ties, or metal folding bars - Have postage stamps attached - 4512-220, -230 Most paper jams can help prevent paper jams: • Do not load wrinkled, creased, or damp ...
...• Needle nose pliers • Volt-ohmmeter • #1 and #2 Phillips screwdriver • Slotted screwdriver • Flashlight 1-8 Lexmark™ E250d and E250dn Have excessive curl - Tools The removal and adjustment procedures require the following hints can be avoided by correctly loading paper and specialty media...damaged in any exposed adhesive when the flap is in the printer. Have metal clasps, string ties, or metal folding bars - Have postage stamps attached - 4512-220, -230 Most paper jams can help prevent paper jams: • Do not load wrinkled, creased, or damp ...
Service Manual
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...Service codes" on momentarily 2. This may be a code problem. If is a problem in the printer such as the primary notification or code. Not all lights flashing as a paper jam, the panel lights indicate the problem. The secondary code indicates an area or function which has the...to temperature (5-20 additional seconds, depending on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn After the lights quit flashing, the light flashes until the fuser comes up to the printer and all lights flash immediately, and double-clicking does not change . Additional ...
...Service codes" on momentarily 2. This may be a code problem. If is a problem in the printer such as the primary notification or code. Not all lights flashing as a paper jam, the panel lights indicate the problem. The secondary code indicates an area or function which has the...to temperature (5-20 additional seconds, depending on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn After the lights quit flashing, the light flashes until the fuser comes up to the printer and all lights flash immediately, and double-clicking does not change . Additional ...
Service Manual
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...printing. • Press Cancel to cancel the print job. 2-10 Lexmark™ E250d and E250dn Action • Make sure the print media that is loaded is too short to print the formatted data. This occurs when the printer does not know the print media size loaded in the buffer. •... is full, insufficient to save what is in the way, or when there is a problem feeding the print media. Paper jam printer error z z Meaning The printer has a paper jam. Action • Press Continue twice quickly to see the secondary error code. • Press Continue to resume printing once all...
...printing. • Press Cancel to cancel the print job. 2-10 Lexmark™ E250d and E250dn Action • Make sure the print media that is loaded is too short to print the formatted data. This occurs when the printer does not know the print media size loaded in the buffer. •... is full, insufficient to save what is in the way, or when there is a problem feeding the print media. Paper jam printer error z z Meaning The printer has a paper jam. Action • Press Continue twice quickly to see the secondary error code. • Press Continue to resume printing once all...
Service Manual
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... the 250-sheet tray 15 Paper jam in the 550-sheet 15 drawer Paper jam (duplex) 15 Paper jam (duplex front) 15 Paper jam (duplex rear) 15 Paper jam (duplex - location 16 unknown) Paper jam (duplex - 16 unsupported size) z z z z z z z z z z z z z z z z z z z z z z ✷ ✷ z z ✷ z z ✷ z z ✷ z z ✷ ✷ z 2-12 Lexmark™ E250d and E250dn Press and release Continue twice quickly to...
... the 250-sheet tray 15 Paper jam in the 550-sheet 15 drawer Paper jam (duplex) 15 Paper jam (duplex front) 15 Paper jam (duplex rear) 15 Paper jam (duplex - location 16 unknown) Paper jam (duplex - 16 unsupported size) z z z z z z z z z z z z z z z z z z z z z z ✷ ✷ z z ✷ z z ✷ z z ✷ z z ✷ ✷ z 2-12 Lexmark™ E250d and E250dn Press and release Continue twice quickly to...
Service Manual
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.... Action Clear the paper jam. Action Clear the paper jam. Action Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Action Clear the paper jam. Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the manual feeder. The jammed media is exiting the printer. Paper jam in the manual feeder...
.... Action Clear the paper jam. Action Clear the paper jam. Action Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Action Clear the paper jam. Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the manual feeder. The jammed media is exiting the printer. Paper jam in the manual feeder...
Service Manual
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Action Remove the tray, open the duplex door and clear the paper jam. Paper jam (duplex - Action Clear the paper jam. 2-16 Lexmark™ E250d and E250dn Action Remove the tray, open the duplex door and clear the paper jam. unknown location) z ✷ z Meaning A paper jam has occurred somewhere in the duplex unit due to an unsupported print media...
Action Remove the tray, open the duplex door and clear the paper jam. Paper jam (duplex - Action Clear the paper jam. 2-16 Lexmark™ E250d and E250dn Action Remove the tray, open the duplex door and clear the paper jam. unknown location) z ✷ z Meaning A paper jam has occurred somewhere in the duplex unit due to an unsupported print media...
Service Manual
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... panel displays light patterns describing the current state of the printer and indicates possible printer problems that must be visible only in the print history in the source tray. The ...Possible causes include bouncy sensor or exceptionally fast pick - Possible causes include user insert of all printer messages and explains what they mean. Classic input jam. not enough time elapsed since the printhead started to open the gap by stopping the feed ... printhead mirror motor lock. perhaps due to media pre-staged in the diagnostic mode for E250d and E250dn. UNRECOVERABLE NO GAP JAM.
... panel displays light patterns describing the current state of the printer and indicates possible printer problems that must be visible only in the print history in the source tray. The ...Possible causes include bouncy sensor or exceptionally fast pick - Possible causes include user insert of all printer messages and explains what they mean. Classic input jam. not enough time elapsed since the printhead started to open the gap by stopping the feed ... printhead mirror motor lock. perhaps due to media pre-staged in the diagnostic mode for E250d and E250dn. UNRECOVERABLE NO GAP JAM.
Service Manual
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...out of a page at the alignment gate. Possible cause is not enough time since the printhead than expected stable lock time, but laser servo cleanup is smaller than the printhead jitter-stable specification. The measured gap at least as far as the manual feeder sensor. .... FAILED SMALL GAP OR NO GAP JAM RECOVERY. Possible causes: slow or missing transport motor positional feedback, or the media is designed to handle. Printhead drive control out of lock condition after two tries. 2-30 Lexmark™ E250d and E250dn Possible causes include multi-sheet feed or...
...out of a page at the alignment gate. Possible cause is not enough time since the printhead than expected stable lock time, but laser servo cleanup is smaller than the printhead jitter-stable specification. The measured gap at least as far as the manual feeder sensor. .... FAILED SMALL GAP OR NO GAP JAM RECOVERY. Possible causes: slow or missing transport motor positional feedback, or the media is designed to handle. Printhead drive control out of lock condition after two tries. 2-30 Lexmark™ E250d and E250dn Possible causes include multi-sheet feed or...
Service Manual
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... in the paper path have been flushed to the output bin. MISIDENTIFIED SMALL GAP JAM. Second pick attempt failed from tray 2. 4512-220, -230 Paper jam error codes (Continued) Error 241.10 241.12 241.16 241.17 241.18... feed from manual feeder. Media never reached the input sensor from Tray 1, no longer covered. MISIDENTIFIED NO GAP JAM. Pages in the source while other sheets were committed to open the gap by stopping the feed rolls, trailing edge... to the paper path. Second pick attempted failed from the manual feeder. 2-32 Lexmark™ E250d and E250dn
... in the paper path have been flushed to the output bin. MISIDENTIFIED SMALL GAP JAM. Second pick attempt failed from tray 2. 4512-220, -230 Paper jam error codes (Continued) Error 241.10 241.12 241.16 241.17 241.18... feed from manual feeder. Media never reached the input sensor from Tray 1, no longer covered. MISIDENTIFIED NO GAP JAM. Pages in the source while other sheets were committed to open the gap by stopping the feed rolls, trailing edge... to the paper path. Second pick attempted failed from the manual feeder. 2-32 Lexmark™ E250d and E250dn
Service Manual
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...after LF Auto LF after CR Setup Menu Eco-Mode Quiet Mode Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Job Menu Cancel Job Reset Printer Print Buffer Quality Menu Print Resolution Toner Darkness PictureGrade™ PPDS... Binary PS Std Net Setup USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Mac Binary PS 2-36 Lexmark™ E250d and E250dn 4512-220, -230 Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed...
...after LF Auto LF after CR Setup Menu Eco-Mode Quiet Mode Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Job Menu Cancel Job Reset Printer Print Buffer Quality Menu Print Resolution Toner Darkness PictureGrade™ PPDS... Binary PS Std Net Setup USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Mac Binary PS 2-36 Lexmark™ E250d and E250dn 4512-220, -230 Diagram of the printer menus Not all menus or selections will be available on all models or in all situations. These are accessed...
Service Manual
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...or black lines or bands" on page 2-43. Fan noisy or fan not working. Paper jams. Main motor noisy or not moving. Operator panel lights are off or very dim. Light ...Media skew. Heavy background. See "Cover interlock switch service check" on page 3-50. 2-38 Lexmark™ E250d and E250dn See "Media never picks" on page 2-41. Toner not fused to the media. Print quality...45. 4512-220, -230 Printer symptom table Symptom Dead machine (no power). See "Operator panel service check" on page 2-47. See "Heavy background" on page 2-43. Printer not communicating with host.
...or black lines or bands" on page 2-43. Fan noisy or fan not working. Paper jams. Main motor noisy or not moving. Operator panel lights are off or very dim. Light ...Media skew. Heavy background. See "Cover interlock switch service check" on page 3-50. 2-38 Lexmark™ E250d and E250dn See "Media never picks" on page 2-41. Toner not fused to the media. Print quality...45. 4512-220, -230 Printer symptom table Symptom Dead machine (no power). See "Operator panel service check" on page 2-47. See "Heavy background" on page 2-43. Printer not communicating with host.
Service Manual
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.... • Make sure the media does not exceed the stack height indicator. • The input sensor does not sense media after a paper jam has been cleared. • Make sure the parallel or USB cable is not damaged and is one of the rubber on and indicates ready, ... by unplugging USB and plugging it . • Make sure Tray 1 is installed properly. 2-52 Lexmark™ E250d and E250dn 4512-220, -230 Print quality problems (Continued) Problem Cause/action The printer is on. The printer does not print after picking. • Make sure the tray is pushed all the way in the...
.... • Make sure the media does not exceed the stack height indicator. • The input sensor does not sense media after a paper jam has been cleared. • Make sure the parallel or USB cable is not damaged and is one of the rubber on and indicates ready, ... by unplugging USB and plugging it . • Make sure Tray 1 is installed properly. 2-52 Lexmark™ E250d and E250dn 4512-220, -230 Print quality problems (Continued) Problem Cause/action The printer is on. The printer does not print after picking. • Make sure the tray is pushed all the way in the...
Service Manual
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... 2-50 printer symptom table 2-38 printhead removal 4-40 service check 2-53 Protocol 3-5 R removals controller card 4-13 cover open sensor 4-15 covers front access cover 4-2 left side cover 4-4 right side cover 4-5 top cover 4-7 developer drive coupling assembly 4-16 fan 4-21 fuser 4-22 I-2 Lexmark™ E250d and E250dn fuser power...cover interlock switch 2-40 dead machine 2-41 fuser 2-41 LVPS/HVPS 2-42 main motor 2-42 operator panel 2-43 paper feed 2-43 paper jam during POST 2-43 paper never picks 2-44 paper picks but stops 2-44 paper picks during POST 2-43 paper picks sheets 2-44 paper trees...
... 2-50 printer symptom table 2-38 printhead removal 4-40 service check 2-53 Protocol 3-5 R removals controller card 4-13 cover open sensor 4-15 covers front access cover 4-2 left side cover 4-4 right side cover 4-5 top cover 4-7 developer drive coupling assembly 4-16 fan 4-21 fuser 4-22 I-2 Lexmark™ E250d and E250dn fuser power...cover interlock switch 2-40 dead machine 2-41 fuser 2-41 LVPS/HVPS 2-42 main motor 2-42 operator panel 2-43 paper feed 2-43 paper jam during POST 2-43 paper never picks 2-44 paper picks but stops 2-44 paper picks during POST 2-43 paper picks sheets 2-44 paper trees...