Troubleshooting Guide
Page 4
... do not correct the problem, contact Customer Support. The message remains on the control panel until all every 116.2 mm colors, the fuser (4.58 in the following topics may have not resolved the issue, adjust the color alignment again. Solution • Adjust the color alignment... From the control panel, press and hold turning the printer on page 4. • Remove and reinstall the photoconductors. For more information about installing supplies, see "Adjusting the color alignment" on . Page that jammed does not reprint after you clear the jam Cause Solution Jam Recovery in ...
... do not correct the problem, contact Customer Support. The message remains on the control panel until all every 116.2 mm colors, the fuser (4.58 in the following topics may have not resolved the issue, adjust the color alignment again. Solution • Adjust the color alignment... From the control panel, press and hold turning the printer on page 4. • Remove and reinstall the photoconductors. For more information about installing supplies, see "Adjusting the color alignment" on . Page that jammed does not reprint after you clear the jam Cause Solution Jam Recovery in ...
Troubleshooting Guide
Page 7
... and Paper Weight settings are not appropriate for the type of paper or specialty media you use it . • Install a new toner cartridge. Replace the fuser. For example, red and green can be combined to create green. Software programs typically specify document color using . Clipped... amounts to reproduce a particular color. CMYK color is in the tray to Heavy. loaded. Make sure the correct Media Type is installed incorrectly. There could be printed? Shake the cartridge back and forth several times, and then reinstall it . Solid color pages Cause ...
... and Paper Weight settings are not appropriate for the type of paper or specialty media you use it . • Install a new toner cartridge. Replace the fuser. For example, red and green can be combined to create green. Software programs typically specify document color using . Clipped... amounts to reproduce a particular color. CMYK color is in the tray to Heavy. loaded. Make sure the correct Media Type is installed incorrectly. There could be printed? Shake the cartridge back and forth several times, and then reinstall it . Solid color pages Cause ...
User's Guide
Page 12
...Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup... diagram shows the items available under each menu. Note: Some menu items may not be available based on the printer model or the options installed. Control panel item 7 Back Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive...
...Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup... diagram shows the items available under each menu. Note: Some menu items may not be available based on the printer model or the options installed. Control panel item 7 Back Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive...
User's Guide
Page 73
... to lift it down. For installation information, see the documentation that came with the fuser. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. When Replace Fuser appears, replace the fuser immediately. Part number 40X3569 (120V.../50-60Hz) 40X3570 (220-240V/50-60Hz) 40X3571 (100V/50-60Hz) Part name Fuser Ordering photoconductors When Black ...
... to lift it down. For installation information, see the documentation that came with the fuser. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. When Replace Fuser appears, replace the fuser immediately. Part number 40X3569 (120V.../50-60Hz) 40X3570 (220-240V/50-60Hz) 40X3571 (100V/50-60Hz) Part name Fuser Ordering photoconductors When Black ...
User's Guide
Page 88
... marks occur down the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.). Adjusting the color alignment 1 Make sure the printer is displayed, and then press . For more information about installing supplies, see "Adjusting the color alignment" on . 3 Release both...
... marks occur down the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.). Adjusting the color alignment 1 Make sure the printer is displayed, and then press . For more information about installing supplies, see "Adjusting the color alignment" on . 3 Release both...
User's Guide
Page 108
..., 33 Ethernet connector 26 exit bin attaching 34 using 34 F FAQ about color printing 97 FCC notices 103 firmware card installing 21 flash memory card installing 21 font sample list, printing 49 fuser ordering 73 G guidelines card stock 40 envelopes 39 labels 40 letterhead 38 transparencies 39 H hard disk... held jobs 45 printing from Macintosh 46 printing from Windows 46 I installing printer software 45 internal print server, installing 24 IPSec 79 J jam areas, accessing 58 jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 ...
..., 33 Ethernet connector 26 exit bin attaching 34 using 34 F FAQ about color printing 97 FCC notices 103 firmware card installing 21 flash memory card installing 21 font sample list, printing 49 fuser ordering 73 G guidelines card stock 40 envelopes 39 labels 40 letterhead 38 transparencies 39 H hard disk... held jobs 45 printing from Macintosh 46 printing from Windows 46 I installing printer software 45 internal print server, installing 24 IPSec 79 J jam areas, accessing 58 jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 ...
User's Guide
Page 109
... internal 15 internal print server 24 memory card 18 memory cards 15 port interface card 24 ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 P paper capacities 44 ... 67 in standard exit bin 65 in the duplex path 65 just beyond Tray 1 60 under fuser or fuser cover 63 paper path, identifying 57 paper sizes, supported 41 paper types duplex support 43 where ... 50 font sample list 49 from Macintosh 45 from USB flash memory device 47 from Windows 45 installing printer software 45 menu settings page 48 network setup page 49 print quality test pages 50 printing...
... internal 15 internal print server 24 memory card 18 memory cards 15 port interface card 24 ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 P paper capacities 44 ... 67 in standard exit bin 65 in the duplex path 65 just beyond Tray 1 60 under fuser or fuser cover 63 paper path, identifying 57 paper sizes, supported 41 paper types duplex support 43 where ... 50 font sample list 49 from Macintosh 45 from USB flash memory device 47 from Windows 45 installing printer software 45 menu settings page 48 network setup page 49 print quality test pages 50 printing...
Menus and Messages Guide
Page 6
... Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Note: Some menu items may not be available based on the printer model or the options installed. Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are only...
... Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Note: Some menu items may not be available based on the printer model or the options installed. Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are only...
Menus and Messages Guide
Page 8
...Feeder setting is available only when Configure MP is Folio empty, the job will see "Configure MP menu" on the printer model or the options installed. OK Paper menu Note: Some menu items may not be available based on page 10 . Universal 8 When one tray is set , the ... Cassette. Menu item Tray Size/Type Description Settings Identifies the default size for the supply item selected. Menu item Fuser Transfer Belt Description Settings Shows the status of the fuser or the Life Warning transfer belt Replace Note: You will print using the linked tray. Manual Paper • ...
...Feeder setting is available only when Configure MP is Folio empty, the job will see "Configure MP menu" on the printer model or the options installed. OK Paper menu Note: Some menu items may not be available based on page 10 . Universal 8 When one tray is set , the ... Cassette. Menu item Tray Size/Type Description Settings Identifies the default size for the supply item selected. Menu item Fuser Transfer Belt Description Settings Shows the status of the fuser or the Life Warning transfer belt Replace Note: You will print using the linked tray. Manual Paper • ...
Menus and Messages Guide
Page 47
... on the printer hard disk. Remove paper from standard output bin Remove the paper from the printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are installed correctly. 3 Press until Show Areas appears, and then press . Wait for the message to clear. Restore Held Jobs? ... the actions you need to take to the current default settings. Restoring Factory Defaults Wait for the message to clear. Resetting Fuser Count The fuser count is the active communication link. Wait for the message to clear. Setup Required 1 Remove all packing materials from the ...
... on the printer hard disk. Remove paper from standard output bin Remove the paper from the printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are installed correctly. 3 Press until Show Areas appears, and then press . Wait for the message to clear. Restore Held Jobs? ... the actions you need to take to the current default settings. Restoring Factory Defaults Wait for the message to clear. Resetting Fuser Count The fuser count is the active communication link. Wait for the message to clear. Setup Required 1 Remove all packing materials from the ...
Menus and Messages Guide
Page 51
...back on. 61 Remove defective hard disk • Press until Continue appears, and then press to clear the message and continue printing. • Install a different hard disk before performing any data received through the serial port. • Make sure the Serial Buffer menu item is not set ...to clear the message and continue printing. 80 Replace fuser Replace the fuser using the instruction sheet that shipped with the replacement part. 51 The printer discards any operations that require a hard disk. 62 Disk ...
...back on. 61 Remove defective hard disk • Press until Continue appears, and then press to clear the message and continue printing. • Install a different hard disk before performing any data received through the serial port. • Make sure the Serial Buffer menu item is not set ...to clear the message and continue printing. 80 Replace fuser Replace the fuser using the instruction sheet that shipped with the replacement part. 51 The printer discards any operations that require a hard disk. 62 Disk ...
Menus and Messages Guide
Page 52
...install the new photoconductor(s) using the instruction sheet packaged with it. 84 Replace PC Unit Replace the specified photoconductor (replace black only or all four colors) using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser...Show (where indicates the area that shipped with it may be possible to print additional pages if the toner cartridge is reduced, install the new transfer belt using the instruction sheet that shipped with the replacement part. 83 Replace transfer belt Replace the transfer belt...
...install the new photoconductor(s) using the instruction sheet packaged with it. 84 Replace PC Unit Replace the specified photoconductor (replace black only or all four colors) using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser...Show (where indicates the area that shipped with it may be possible to print additional pages if the toner cartridge is reduced, install the new transfer belt using the instruction sheet that shipped with the replacement part. 83 Replace transfer belt Replace the transfer belt...
Menus and Messages Guide
Page 54
... serial port disabled 51 56 Standard USB port disabled 51 58 Too many flash options installed 51 61 Remove defective hard disk 51 62 Disk full 51 63 Unformatted disk 51 80 Fuser life warning 51 80 Replace fuser 51 82 Replace waste toner box 51 82 Waste toner box missing 52 82... life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk menu 41 B Busy 43 buttons, control...
... serial port disabled 51 56 Standard USB port disabled 51 58 Too many flash options installed 51 61 Remove defective hard disk 51 62 Disk full 51 63 Unformatted disk 51 80 Fuser life warning 51 80 Replace fuser 51 82 Replace waste toner box 51 82 Waste toner box missing 52 82... life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk menu 41 B Busy 43 buttons, control...
Menus and Messages Guide
Page 55
... serial port disabled 51 56 Standard USB port disabled 51 58 Too many flash options installed 51 61 Remove defective hard disk 51 62 Disk full 51 63 Unformatted disk 51 80 Fuser life warning 51 80 Replace fuser 51 82 Replace waste toner box 51 82 Waste toner box missing 52 82... 46 Q Quality menu 23 R Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 replacing supplies 7 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 S Security menu 32 Serial 47 Serial menu 39 setting default paper...
... serial port disabled 51 56 Standard USB port disabled 51 58 Too many flash options installed 51 61 Remove defective hard disk 51 62 Disk full 51 63 Unformatted disk 51 80 Fuser life warning 51 80 Replace fuser 51 82 Replace waste toner box 51 82 Waste toner box missing 52 82... 46 Q Quality menu 23 R Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 replacing supplies 7 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 S Security menu 32 Serial 47 Serial menu 39 setting default paper...
Help Menu Pages
Page 14
... . Paper has been stored in the Paper Menu is wrong for the type of paper or specialty media you use it . • Install a new toner cartridge. If the type of media being used . Replace the toner cartridge. Printer requires servicing. Paper curl Cause Solution Paper... until you match the paper or specialty media loaded in the media path. Toner rubs off Cause Solution Specialty media is installed incorrectly. The fuser is defective or empty. Toner cartridge is worn or defective. Solid color pages Cause Photoconductor is being used . Call for customer...
... . Paper has been stored in the Paper Menu is wrong for the type of paper or specialty media you use it . • Install a new toner cartridge. If the type of media being used . Replace the toner cartridge. Printer requires servicing. Paper curl Cause Solution Paper... until you match the paper or specialty media loaded in the media path. Toner rubs off Cause Solution Specialty media is installed incorrectly. The fuser is defective or empty. Toner cartridge is worn or defective. Solid color pages Cause Photoconductor is being used . Call for customer...
Help Menu Pages
Page 19
... C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 Ordering a fuser or a transfer belt When Fuser Life Warning or Transfer Belt Life Warning appears, you need to install the new replacement part. When...
... C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 Ordering a fuser or a transfer belt When Fuser Life Warning or Transfer Belt Life Warning appears, you need to install the new replacement part. When...
Help Menu Pages
Page 25
... Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print Quality Wireless Printing Guide Standard Network Supplies Guide... make it easy for you to change printer settings. Note: Some menu items may not be available based on the printer model or the options installed.
... Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print Quality Wireless Printing Guide Standard Network Supplies Guide... make it easy for you to change printer settings. Note: Some menu items may not be available based on the printer model or the options installed.
