Troubleshooting Guide
Page 4
...and then press . 5 Press until Jam Recovery appears, and then press . 6 Press until Prt Quality Pgs appears, and then press . Replace the toner cartridge if the defects occur every: • 33.5 mm (1.32 in.) • 35.7 mm (1.41 in.) Replace the photoconductor if the defects occur...Customer Support. The information in .). Note: If you clear the jam Cause Solution Jam Recovery in .) If marks occur down a page, a toner cartridge or photoconductor may be defective. 4 Color misregistration Example Cause Color has shifted outside of the 20 lines beside the letter A. 8 Press or...
...and then press . 5 Press until Jam Recovery appears, and then press . 6 Press until Prt Quality Pgs appears, and then press . Replace the toner cartridge if the defects occur every: • 33.5 mm (1.32 in.) • 35.7 mm (1.41 in.) Replace the photoconductor if the defects occur...Customer Support. The information in .). Note: If you clear the jam Cause Solution Jam Recovery in .) If marks occur down a page, a toner cartridge or photoconductor may be defective. 4 Color misregistration Example Cause Color has shifted outside of the 20 lines beside the letter A. 8 Press or...
Troubleshooting Guide
Page 5
...a new package. • Avoid textured media with rough finishes. • Make sure the media you load in the Quality menu. Toner is defective or worn. 5 Toner cartridge is low. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are using. Fuser is Replace...Exit Config Menu appears, and then press . Solution • If the problem is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is not damp. • Make ...
...a new package. • Avoid textured media with rough finishes. • Make sure the media you load in the Quality menu. Toner is defective or worn. 5 Toner cartridge is low. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are using. Fuser is Replace...Exit Config Menu appears, and then press . Solution • If the problem is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is not damp. • Make ...
Troubleshooting Guide
Page 6
... Solution Media has absorbed Load media from Print Properties before sending the job to high fresh package into humidity. Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from a moisture due to print. Call for the tray Make sure the... setting you are using downloaded fonts, verify the fonts are using . photoconductor. the paper tray. Fuser is Replace the toner defective. Toner cartridge is worn or defective. other than Transparency. Make sure the Paper Type and Paper Weight settings match the type of...
... Solution Media has absorbed Load media from Print Properties before sending the job to high fresh package into humidity. Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from a moisture due to print. Call for the tray Make sure the... setting you are using downloaded fonts, verify the fonts are using . photoconductor. the paper tray. Fuser is Replace the toner defective. Toner cartridge is worn or defective. other than Transparency. Make sure the Paper Type and Paper Weight settings match the type of...
Troubleshooting Guide
Page 7
...images Cause Solution Guides in the selected tray are set for the type of media being used. Replace the photoconductor. Toner specks Cause Toner cartridges are using media meet the printer specifications. The Paper Weight setting in the Paper Menu is wrong for a ... size proper positions for customer service. Replace the fuser. Frequently Asked Questions (FAQ) about color printing What is defective Replace the toner cartridge. Make sure the correct Media Type is worn or defective. The fuser is selected. For more information, see the software program...
...images Cause Solution Guides in the selected tray are set for the type of media being used. Replace the photoconductor. Toner specks Cause Toner cartridges are using media meet the printer specifications. The Paper Weight setting in the Paper Menu is wrong for a ... size proper positions for customer service. Replace the fuser. Frequently Asked Questions (FAQ) about color printing What is defective Replace the toner cartridge. Make sure the correct Media Type is worn or defective. The fuser is selected. For more information, see the software program...
Troubleshooting Guide
Page 8
...; The user can provide useful information in the Manual Color menu. Manual Color Correction may be used , then adjusting the Toner Darkness setting to RGB and CMYK color conversion table mappings as defined in helping solve this particular type of color-matching problem....corporate logo)?" The color conversion tables used in Auto Color Correction mode generally approximate the colors of cyan, magenta, yellow, and black toner needed to create more information, see on the Software and Documentation CD. However, because of technology differences that exist between printers and ...
...; The user can provide useful information in the Manual Color menu. Manual Color Correction may be used , then adjusting the Toner Darkness setting to RGB and CMYK color conversion table mappings as defined in helping solve this particular type of color-matching problem....corporate logo)?" The color conversion tables used in Auto Color Correction mode generally approximate the colors of cyan, magenta, yellow, and black toner needed to create more information, see on the Software and Documentation CD. However, because of technology differences that exist between printers and ...
User's Guide
Page 5
... printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the...
... printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the...
User's Guide
Page 6
... lines ...89 Streaked vertical lines ...90 Print is too light ...90 Print irregularities...91 Print is too dark...91 Transparency print quality is poor ...91 Toner fog or background shading appears on the page 91 Gray background ...92 Uneven print density...92 Characters have jagged or uneven edges 92 Ghost images...
... lines ...89 Streaked vertical lines ...90 Print is too light ...90 Print irregularities...91 Print is too dark...91 Transparency print quality is poor ...91 Toner fog or background shading appears on the page 91 Gray background ...92 Uneven print density...92 Characters have jagged or uneven edges 92 Ghost images...
User's Guide
Page 7
Incorrect margins...93 Skewed print...93 Blank pages...93 Solid color pages ...93 Paper curl ...94 Toner specks ...94 Toner rubs off ...94 Solving color quality problems...95 Quality menu ...95 Frequently Asked Questions (FAQ) about color printing 97 Contacting Customer Support...100 Notices...102 Power consumption...105 Index...108 Contents 7
Incorrect margins...93 Skewed print...93 Blank pages...93 Solid color pages ...93 Paper curl ...94 Toner specks ...94 Toner rubs off ...94 Solving color quality problems...95 Quality menu ...95 Frequently Asked Questions (FAQ) about color printing 97 Contacting Customer Support...100 Notices...102 Power consumption...105 Index...108 Contents 7
User's Guide
Page 11
Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 Learning about supplies, such as Toner Low. • Show-me screens-Provide instructions for resolving common printer errors. Press or to scroll through values or text that communicate information about the ...
Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 Learning about supplies, such as Toner Low. • Show-me screens-Provide instructions for resolving common printer errors. Press or to scroll through values or text that communicate information about the ...
User's Guide
Page 37
... changes that can cause feeding problems. Smoothness Media smoothness directly affects print quality. however, smoothness between 100 and 300 Sheffield points; Grain is too rough, toner cannot fuse to printing and can negatively affect media handling. Always use grain long fibers. Moisture content The amount of media. Storing media unwrapped in...
... changes that can cause feeding problems. Smoothness Media smoothness directly affects print quality. however, smoothness between 100 and 300 Sheffield points; Grain is too rough, toner cannot fuse to printing and can negatively affect media handling. Always use grain long fibers. Moisture content The amount of media. Storing media unwrapped in...
User's Guide
Page 38
... to determine whether the chosen preprinted letterhead is usually indicated on the page) greater than ±2.3 mm (±0.09 in the same source; When in toner. Paper and specialty media guide 38 latex inks might not. Unacceptable media The following media types are not recommended for use coated media unless they...
... to determine whether the chosen preprinted letterhead is usually indicated on the page) greater than ±2.3 mm (±0.09 in the same source; When in toner. Paper and specialty media guide 38 latex inks might not. Unacceptable media The following media types are not recommended for use coated media unless they...
User's Guide
Page 50
... options area, select Even numbered pages. 5 Click Print. 6 Remove the pages from the output bin and load them into the paper tray facedown with black toner only for CONFIG MENU to appear. 4 Press until Exit Config Menu appears, and then press . Printing only black text and graphics To print with the...
... options area, select Even numbered pages. 5 Click Print. 6 Remove the pages from the output bin and load them into the paper tray facedown with black toner only for CONFIG MENU to appear. 4 Press until Exit Config Menu appears, and then press . Printing only black text and graphics To print with the...
User's Guide
Page 53
Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out. Printing 53
Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out. Printing 53
User's Guide
Page 69
...required. You can change from the control panel that will help you are some settings that you can check the status of the toner cartridges. Storing supplies Choose a cool, clean storage area for the printer supplies. For more information, see the Supplies menu, Quality ...print the alignment page. Do not expose supplies to maintain optimum print quality. Conserving supplies There are ready to conserve toner and paper. Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of printer supplies anytime using: • The control panel menus-See...
...required. You can change from the control panel that will help you are some settings that you can check the status of the toner cartridges. Storing supplies Choose a cool, clean storage area for the printer supplies. For more information, see the Supplies menu, Quality ...print the alignment page. Do not expose supplies to maintain optimum print quality. Conserving supplies There are ready to conserve toner and paper. Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of printer supplies anytime using: • The control panel menus-See...
User's Guide
Page 70
Warning: Do not touch the printhead lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Maintaining the printer 70 Ordering supplies To order supplies in your area. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure. 3 Locate the four printhead lenses...
Warning: Do not touch the printhead lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Maintaining the printer 70 Ordering supplies To order supplies in your area. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure. 3 Locate the four printhead lenses...
User's Guide
Page 71
...panel or when the print becomes faded, first try to extend the life of the specified cartridge: 1 Remove the specified toner cartridge. 2 Rotate the toner cartridge as shown, and firmly shake the cartridge up and down several times to continue printing. 4 Repeat this procedure ...text and graphics remain faded, replace the specified toner cartridge. Note: Several hundred pages may be printed after one of the toner cartridge. 3 Reinsert the toner cartridge to redistribute the toner toward the front of the messages first appears. Ordering toner cartridges When 88 Cyan cartridge low, 88 ...
...panel or when the print becomes faded, first try to extend the life of the specified cartridge: 1 Remove the specified toner cartridge. 2 Rotate the toner cartridge as shown, and firmly shake the cartridge up and down several times to continue printing. 4 Repeat this procedure ...text and graphics remain faded, replace the specified toner cartridge. Note: Several hundred pages may be printed after one of the toner cartridge. 3 Reinsert the toner cartridge to redistribute the toner toward the front of the messages first appears. Ordering toner cartridges When 88 Cyan cartridge low, 88 ...
User's Guide
Page 72
... Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534 C532, C534 C532, C534 C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 Ordering...
... Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534 C532, C534 C532, C534 C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 Ordering...
User's Guide
Page 73
...personal injury or printer damage: • Always use at least two people to lift it safely. Ordering a waste toner box When 82 Waste Toner Box Nearly Full or 82 Replace Waste Toner Box appears, you set it down. Maintaining the printer 73 Make sure one is not covered by improper moving ...the printer CAUTION: The printer weighs 25.40 kg (56 lb); Use the handholds on order. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. Part number 40X3569 (120V/50-60Hz) 40X3570 (220-240V/50-60Hz) ...
...personal injury or printer damage: • Always use at least two people to lift it safely. Ordering a waste toner box When 82 Waste Toner Box Nearly Full or 82 Replace Waste Toner Box appears, you set it down. Maintaining the printer 73 Make sure one is not covered by improper moving ...the printer CAUTION: The printer weighs 25.40 kg (56 lb); Use the handholds on order. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. Part number 40X3569 (120V/50-60Hz) 40X3570 (220-240V/50-60Hz) ...
User's Guide
Page 88
... is displayed, and then press . Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective. • 33.5 mm (1.32 in.) • 35.7 mm (1.41 in.) Replace the photoconductor...
... is displayed, and then press . Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective. • 33.5 mm (1.32 in.) • 35.7 mm (1.41 in.) Replace the photoconductor...
User's Guide
Page 89
...the transfer belt. Troubleshooting 89 Solution • If the problem is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective or ...the transfer belt. Transfer belt is defective. Solution Replace the color cartridge causing the line. Replace the photoconductor units. Solution Replace the toner cartridge. Photoconductors may be defective. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Light colored line,...
...the transfer belt. Troubleshooting 89 Solution • If the problem is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective or ...the transfer belt. Transfer belt is defective. Solution Replace the color cartridge causing the line. Replace the photoconductor units. Solution Replace the toner cartridge. Photoconductors may be defective. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Light colored line,...