User Guide
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... your print cartridges . 21 Preserving print cartridges 21 Installing or replacing print cartridges 22 Disposing of used cartridges 26 Aligning the print cartridges 27 Contents iii Contents Contents Chapter 1 - Loading paper and other media . . 9 Recommended paper types 9 Loading the automatic feeder 14 Loading the manual feeder 18 Chapter 4 - Caring for your printer 1 Printer features and specifications 2 System requirements 4 Using the printer's light and button 5 Chapter 2 - Using the printer software 7 Opening the Control Program 8 Opening the Printer Driver...
... your print cartridges . 21 Preserving print cartridges 21 Installing or replacing print cartridges 22 Disposing of used cartridges 26 Aligning the print cartridges 27 Contents iii Contents Contents Chapter 1 - Loading paper and other media . . 9 Recommended paper types 9 Loading the automatic feeder 14 Loading the manual feeder 18 Chapter 4 - Caring for your printer 1 Printer features and specifications 2 System requirements 4 Using the printer's light and button 5 Chapter 2 - Using the printer software 7 Opening the Control Program 8 Opening the Printer Driver...
User Guide
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Troubleshooting 43 Bidirectional communications problems 44 Printhead failure 47 Deleting photo files 49 Error messages on your computer 50 Error messages on the printer operator panel 51 General printing problems 52 Paper feed problems 57 Poor print quality 59 Printer software problems 63 Removing the exit tray 64 Chapter 7 - Ordering Supplies 65 Print cartridges 65 Parallel cable 65 Photo paper 66 Coated paper 66 Glossy film 67 Transparencies 67 Greeting cards with envelopes 68 Labels 68 iv Contents Contents Cleaning the print nozzles 29 Wiping the...
Troubleshooting 43 Bidirectional communications problems 44 Printhead failure 47 Deleting photo files 49 Error messages on your computer 50 Error messages on the printer operator panel 51 General printing problems 52 Paper feed problems 57 Poor print quality 59 Printer software problems 63 Removing the exit tray 64 Chapter 7 - Ordering Supplies 65 Print cartridges 65 Parallel cable 65 Photo paper 66 Coated paper 66 Glossy film 67 Transparencies 67 Greeting cards with envelopes 68 Labels 68 iv Contents Contents Cleaning the print nozzles 29 Wiping the...
User Guide
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... your printer Paper support Left paper guide Paper status light Paper feed button Automatic feeder Manual feeder Top camera card slot Bottom camera card slot Operator Panel Paper exit tray Busy light Printer features and specifications Your printer features: • Multiple print quality options that include High Quality, Quality, and Normal. • Direct digital input function which allows you to download directly from the camera cards into the printer. • Camera card support for most digital cameras. • Index printing of thumbnail images...
... your printer Paper support Left paper guide Paper status light Paper feed button Automatic feeder Manual feeder Top camera card slot Bottom camera card slot Operator Panel Paper exit tray Busy light Printer features and specifications Your printer features: • Multiple print quality options that include High Quality, Quality, and Normal. • Direct digital input function which allows you to download directly from the camera cards into the printer. • Camera card support for most digital cameras. • Index printing of thumbnail images...
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... your computer. Using the printer software Using the printer software Chapter Two When you want to: • install or replace print cartridges • align print cartridges • monitor print jobs and print cartridge ink levels • print a test page • change DOS settings • control when and how the Control Program appears • change printer properties • choose the paper source • choose page orientation • choose different sizes and types of media • adjust the quality of print jobs • reset printer defaults 7 Using the printer software
... your computer. Using the printer software Using the printer software Chapter Two When you want to: • install or replace print cartridges • align print cartridges • monitor print jobs and print cartridge ink levels • print a test page • change DOS settings • control when and how the Control Program appears • change printer properties • choose the paper source • choose page orientation • choose different sizes and types of media • adjust the quality of print jobs • reset printer defaults 7 Using the printer software
User Guide
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... paper You can use Lexmark part number 1402780 (letter size) or 1402781 (A4 size). Coated paper types and sizes Coated paper gives excellent photo printing results at lower costs compared to 0.007 in . 16 to 32 lb. 0.0028 to the heavier photo papers. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of plain paper. You can get good print quality on many types of paper. Use paper...
... paper You can use Lexmark part number 1402780 (letter size) or 1402781 (A4 size). Coated paper types and sizes Coated paper gives excellent photo printing results at lower costs compared to 0.007 in . 16 to 32 lb. 0.0028 to the heavier photo papers. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of plain paper. You can get good print quality on many types of paper. Use paper...
User Guide
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... you can print from DOS 35 Changing print settings for DOS applications If possible, use the HP DeskJet 500C for color output. Printing from DOS Printing from DOS Chapter Five You must use options in your DOS application to change printer settings. HP DeskJet 500C - Printing from DOS applications: • Lexmark 5700 Series printer software • PCL 3 printer driver for a compatible driver replacement. DeskJet 500 You must install the following before you want to change a printer setting that...
... you can print from DOS 35 Changing print settings for DOS applications If possible, use the HP DeskJet 500C for color output. Printing from DOS Printing from DOS Chapter Five You must use options in your DOS application to change printer settings. HP DeskJet 500C - Printing from DOS applications: • Lexmark 5700 Series printer software • PCL 3 printer driver for a compatible driver replacement. DeskJet 500 You must install the following before you want to change a printer setting that...
User Guide
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... a file Printing from a DOS application When you make changes on page 8. 2 Click the DOS Printing Tab. 3 Change settings as needed. 4 Click OK to save the settings. Printing from the DOS prompt in Windows Use these instructions only if your printer uses PCL 3 emulation. When you print from a DOS application, your application runs from DOS applications This section describes how to all print jobs. For help opening the Control Program, see "Opening the Control Program...
... a file Printing from a DOS application When you make changes on page 8. 2 Click the DOS Printing Tab. 3 Change settings as needed. 4 Click OK to save the settings. Printing from the DOS prompt in Windows Use these instructions only if your printer uses PCL 3 emulation. When you print from a DOS application, your application runs from DOS applications This section describes how to all print jobs. For help opening the Control Program, see "Opening the Control Program...
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... your application. For help , see "Changing print settings for your Lexmark Photo Jetprinter™ 5770 to change printer settings that run from the Windows DOS prompt: 1 Make sure you are printing in color and black. For help installing a printer, see "Opening the Control Program" on other Printers) is not checked. 4 Start your application does not offer the HP DeskJet 500C printer driver, install the DeskJet 500 printer driver. You will not be able to all print jobs. Note: When you make changes to the DOS...
... your application. For help , see "Changing print settings for your Lexmark Photo Jetprinter™ 5770 to change printer settings that run from the Windows DOS prompt: 1 Make sure you are printing in color and black. For help installing a printer, see "Opening the Control Program" on other Printers) is not checked. 4 Start your application does not offer the HP DeskJet 500C printer driver, install the DeskJet 500 printer driver. You will not be able to all print jobs. Note: When you make changes to the DOS...
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For help printing to a file, see your application user's documentation. 4 Use this option is not selected. To print to your Lexmark printer. For help , see "Opening the Control Program" on page 8. 2 From the Options Tab, select the Disable CJ5700 DOS Printing option. 3 If prompted, restart Windows. 4 Send a DOS print job to your Lexmark Photo Jetprinter 5770, make sure this DOS command to copy the print file to the port where the printer is , printed to your application from DOS...
For help printing to a file, see your application user's documentation. 4 Use this option is not selected. To print to your Lexmark printer. For help , see "Opening the Control Program" on page 8. 2 From the Options Tab, select the Disable CJ5700 DOS Printing option. 3 If prompted, restart Windows. 4 Send a DOS print job to your Lexmark Photo Jetprinter 5770, make sure this DOS command to copy the print file to the port where the printer is , printed to your application from DOS...
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However, printer status and ink level information will not function to print jobs without an error message appearing. 46 Troubleshooting On most computer systems, the parallel port configuration and IRQ assignments are not familiar with configuring parallel ports or changing IRQ assignments, do not change these settings in the Setup or Configuration Utility. Check the documentation that came with your computer to your computer's configuration can disable bidirectional communications. Incorrect changes to determine if your...
However, printer status and ink level information will not function to print jobs without an error message appearing. 46 Troubleshooting On most computer systems, the parallel port configuration and IRQ assignments are not familiar with configuring parallel ports or changing IRQ assignments, do not change these settings in the Setup or Configuration Utility. Check the documentation that came with your computer to your computer's configuration can disable bidirectional communications. Incorrect changes to determine if your...
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... "Replacing the print cartridge" on page 49. 7 Reinstall the Photo or Black print cartridge. You have solved the problem. 5 Remove the Photo or Black print cartridge from the printer. For help , see "Removing a print cartridge" on page 24. 8 Remove the Color print cartridge. 9 Print a test page. Continue with the Color print cartridge. Did the message reappear? • YES. Go to step 7. • NO. Continue with the Photo or Black print cartridge. Did the message reappear? • YES. Do not go to step 10. For help , see "Installing or changing a print cartridge...
... "Replacing the print cartridge" on page 49. 7 Reinstall the Photo or Black print cartridge. You have solved the problem. 5 Remove the Photo or Black print cartridge from the printer. For help , see "Removing a print cartridge" on page 24. 8 Remove the Color print cartridge. 9 Print a test page. Continue with the Color print cartridge. Did the message reappear? • YES. Go to step 7. • NO. Continue with the Photo or Black print cartridge. Did the message reappear? • YES. Do not go to step 10. For help , see "Installing or changing a print cartridge...
User Guide
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... your power supply fails, replace it to the port to print Power supply fails Solutions To more closely match the colors on your screen, select Natural Color as the Document Type: 1 Open the application's File menu. 2 Choose Print (or Printer) Setup. 3 In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application). The DOS Print command causes printing delays. The Lexmark 5700 dialog box appears. 4 Click the Document/Quality Tab. 5 Make sure Natural Color is connected, use...
... your power supply fails, replace it to the port to print Power supply fails Solutions To more closely match the colors on your screen, select Natural Color as the Document Type: 1 Open the application's File menu. 2 Choose Print (or Printer) Setup. 3 In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application). The DOS Print command causes printing delays. The Lexmark 5700 dialog box appears. 4 Click the Document/Quality Tab. 5 Make sure Natural Color is connected, use...
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... page of the job prints. • Also, make sure the Lexmark 5700 Series is set as your changes for a different printer, Windows may change also. c Choose the Details Tab. 2 Click the Port Settings button. 3 Make sure Spool MS-DOS print jobs is selected: 1 Open the Printer Driver Properties folder: a In the Windows Printer Folder, right- Use the software application that created the document to fix these problems, then save your default printer driver. b In the sidebar menu, click Properties. Line breaks and page...
... page of the job prints. • Also, make sure the Lexmark 5700 Series is set as your changes for a different printer, Windows may change also. c Choose the Details Tab. 2 Click the Port Settings button. 3 Make sure Spool MS-DOS print jobs is selected: 1 Open the Printer Driver Properties folder: a In the Windows Printer Folder, right- Use the software application that created the document to fix these problems, then save your default printer driver. b In the sidebar menu, click Properties. Line breaks and page...
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To check the printer status: 1 From the Printers folder, double-click the Lexmark 5700 Series icon. 2 Click the Printer menu and make sure you have paper in the correct feeder. • the printer parallel cable is completely plugged into the printer. • the printer is not being held or paused. If the test page prints, the printer is printing slowly: • Decrease the print quality. • If you are printing a text-only document, change the Halftone method...
To check the printer status: 1 From the Printers folder, double-click the Lexmark 5700 Series icon. 2 Click the Printer menu and make sure you have paper in the correct feeder. • the printer parallel cable is completely plugged into the printer. • the printer is not being held or paused. If the test page prints, the printer is printing slowly: • Decrease the print quality. • If you are printing a text-only document, change the Halftone method...
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... printer may need service. Problems Printer seems to be printing but no characters appear Test page does not print Solutions Make sure: • The print cartridges are installed correctly. If these suggestions do not solve the problem, your country. See "Installing or replacing print cartridges" on page 9. • Print cartridges are properly installed in the printer correctly. Make sure: • The parallel cable is loaded in the printer. Troubleshooting 56 Troubleshooting For help , see "Loading paper and other media" on page 22. • The tape was removed...
... printer may need service. Problems Printer seems to be printing but no characters appear Test page does not print Solutions Make sure: • The print cartridges are installed correctly. If these suggestions do not solve the problem, your country. See "Installing or replacing print cartridges" on page 9. • Print cartridges are properly installed in the printer correctly. Make sure: • The parallel cable is loaded in the printer. Troubleshooting 56 Troubleshooting For help , see "Loading paper and other media" on page 22. • The tape was removed...
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... need to correct this problem: • Make sure you aligned the print cartridges from the computer using the printer's Control Program software. Troubleshooting Troubleshooting 59 Poor print quality Problems Solutions Black text is installed and not a Photo print cartridge. Characters not aligned correctly at the left margin Try the following suggestions to correct this problem: • A print cartridge may be out of ink or low on page 29. • Align the print cartridges. To view the ink level, check the print cartridge image shown in your screen, install a new print...
... need to correct this problem: • Make sure you aligned the print cartridges from the computer using the printer's Control Program software. Troubleshooting Troubleshooting 59 Poor print quality Problems Solutions Black text is installed and not a Photo print cartridge. Characters not aligned correctly at the left margin Try the following suggestions to correct this problem: • A print cartridge may be out of ink or low on page 29. • Align the print cartridges. To view the ink level, check the print cartridge image shown in your screen, install a new print...
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... suggestions to correct this problem: • A print cartridge may be set to something other printers, your screen, install a new print cartridge. See "Cleaning the print nozzles" on the Cartridges Tab or the Status Tab of the Control Program. • Change the Print Quality setting to at least 1.7 mm (0.067 in .) each for color printing. 60 Troubleshooting Top and Bottom Margins The top margin must be out of ink or low on ink. For A4 size paper, left and right margin settings must be...
... suggestions to correct this problem: • A print cartridge may be set to something other printers, your screen, install a new print cartridge. See "Cleaning the print nozzles" on the Cartridges Tab or the Status Tab of the Control Program. • Change the Print Quality setting to at least 1.7 mm (0.067 in .) each for color printing. 60 Troubleshooting Top and Bottom Margins The top margin must be out of ink or low on ink. For A4 size paper, left and right margin settings must be...
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... than Quick Print 600. 62 Troubleshooting The ink may still be damp when a page finishes printing. See "Aligning the print cartridges" on page 27. • Change Print Quality to a higher or lower Print Quality setting. • Disable your application software. Troubleshooting Problems Print smears on the page Printed pages have alternating bands of vertical straight lines in tables, borders, and graphs: • Clean the print cartridge nozzles. See your Lexmark 5700 Series printer driver selected as the default printer. Try using a different fill pattern in your Windows screen...
... than Quick Print 600. 62 Troubleshooting The ink may still be damp when a page finishes printing. See "Aligning the print cartridges" on page 27. • Change Print Quality to a higher or lower Print Quality setting. • Disable your application software. Troubleshooting Problems Print smears on the page Printed pages have alternating bands of vertical straight lines in tables, borders, and graphs: • Clean the print cartridge nozzles. See your Lexmark 5700 Series printer driver selected as the default printer. Try using a different fill pattern in your Windows screen...
User Guide
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.... printer setup The printer driver is designed to perform a specific task; for simple line art and computer graphics. software application Any program loaded on transfers, and index cards. line art A halftone method used to provide the best print output default setting for storage capacity. This includes greeting cards, iron-on your printer. specialty media Any print media that allows communication between the printer and the computer. icon A representation or symbol. inkjet...
.... printer setup The printer driver is designed to perform a specific task; for simple line art and computer graphics. software application Any program loaded on transfers, and index cards. line art A halftone method used to provide the best print output default setting for storage capacity. This includes greeting cards, iron-on your printer. specialty media Any print media that allows communication between the printer and the computer. icon A representation or symbol. inkjet...
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...photo 66 types and sizes 11 paper exit tray, removing 64 parallel cable, ordering 65 photo files, deleting 49 photo paper loading 18 ordering 66 types and sizes 10 86 Index power supply replacement 52 print cartridges aligning 27 cleaning 29 cleaning carrier contacts 32 disposing of 26 installing 22 ordering 65 preserving 21 removing 22 replacing 22 wiping nozzles and contacts 30 print nozzles cleaning 29 testing 29 wiping 30 print quality 59 printer button 5 dimensions 4 features 2 light 5 parts 2 software description 7 problems 63 specifications 2 Printer Driver, opening 8 printing problems...
...photo 66 types and sizes 11 paper exit tray, removing 64 parallel cable, ordering 65 photo files, deleting 49 photo paper loading 18 ordering 66 types and sizes 10 86 Index power supply replacement 52 print cartridges aligning 27 cleaning 29 cleaning carrier contacts 32 disposing of 26 installing 22 ordering 65 preserving 21 removing 22 replacing 22 wiping nozzles and contacts 30 print nozzles cleaning 29 testing 29 wiping 30 print quality 59 printer button 5 dimensions 4 features 2 light 5 parts 2 software description 7 problems 63 specifications 2 Printer Driver, opening 8 printing problems...