Clearing Jams Guide
Page 1
... media you load it. Make sure the guides are not placed too tightly against the stack of the printer. CAUTION: The inside of the printer may be hot. 3 Lift and pull the print cartridge out of print media. Door 23x Paper Jam Check Duplex Remove the duplex tray from the multipurpose feeder... the printer, Open Rear and remove the jam. Open rear duplex door, and remove the jam. 24x Paper Jam Open each tray, and remove any Check Tray jammed media. 250 Paper Jam Check MP Feeder Remove all media from the duplex unit, raise duplex deflector, and remove the jam. Lexmark™...
... media you load it. Make sure the guides are not placed too tightly against the stack of the printer. CAUTION: The inside of the printer may be hot. 3 Lift and pull the print cartridge out of print media. Door 23x Paper Jam Check Duplex Remove the duplex tray from the multipurpose feeder... the printer, Open Rear and remove the jam. Open rear duplex door, and remove the jam. 24x Paper Jam Open each tray, and remove any Check Tray jammed media. 250 Paper Jam Check MP Feeder Remove all media from the duplex unit, raise duplex deflector, and remove the jam. Lexmark™...
Clearing Jams Guide
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... the media straight out, and press . CAUTION: The inside of the printer may be hot. Otherwise, continue with step 2. 2 Open the printer rear door. 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 6 Align and reinstall the print cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . 2 Remove...
... the media straight out, and press . CAUTION: The inside of the printer may be hot. Otherwise, continue with step 2. 2 Open the printer rear door. 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 6 Align and reinstall the print cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . 2 Remove...
Clearing Jams Guide
Page 3
... the print media either up out of the printer, and then set it aside. Make sure it does not pull easily one way, try the other way. 4 If you cannot remove the envelope, the print cartridge will be pulled out, remove the envelope feeder. 23x and 24x jams Paper jams in these... areas: 1 Open the printer paper tray, and remove any jammed media. c Reinstall the envelope feeder. To clear these areas...
... the print media either up out of the printer, and then set it aside. Make sure it does not pull easily one way, try the other way. 4 If you cannot remove the envelope, the print cartridge will be pulled out, remove the envelope feeder. 23x and 24x jams Paper jams in these... areas: 1 Open the printer paper tray, and remove any jammed media. c Reinstall the envelope feeder. To clear these areas...
Troubleshooting Guide
Page 4
... misfeed in the Paper menu. • Verify the correct print media is being used. • Verify you are printing on . Print is within the printer specifications. Reinstall the cartridge and then press . Toner smears or print comes off the page • If you are using the correct... the Paper Type to indicate that requires adjustment or replacement. Open and close the printer top front cover to Ready. After the Print Quality Test Pages print, to be low. To utilize the remaining toner, remove the cartridge by Config Menu. 3 Press until all the pages print. The message remains on...
... misfeed in the Paper menu. • Verify the correct print media is being used. • Verify you are printing on . Print is within the printer specifications. Reinstall the cartridge and then press . Toner smears or print comes off the page • If you are using the correct... the Paper Type to indicate that requires adjustment or replacement. Open and close the printer top front cover to Ready. After the Print Quality Test Pages print, to be low. To utilize the remaining toner, remove the cartridge by Config Menu. 3 Press until all the pages print. The message remains on...
Troubleshooting Guide
Page 5
...to-side and front-to-back several times to redistribute the toner. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is installed correctly. • The Toner Darkness setting may be too dark.... Part or all of 230°C (446°F). Reinstall the cartridge and then press . When the print remains faded replace the print cartridge. • Change...
...to-side and front-to-back several times to redistribute the toner. When the print remains faded replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is installed correctly. • The Toner Darkness setting may be too dark.... Part or all of 230°C (446°F). Reinstall the cartridge and then press . When the print remains faded replace the print cartridge. • Change...
Troubleshooting Guide
Page 6
Transparency print quality is poor. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is set correctly in the tray to Transparency. Print is skewed or inappropriately ... media Move the guides in the Paper menu is correct. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. The job prints, but the top and side margins are incorrect • Make sure the Paper Size setting in the...
Transparency print quality is poor. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is set correctly in the tray to Transparency. Print is skewed or inappropriately ... media Move the guides in the Paper menu is correct. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. The job prints, but the top and side margins are incorrect • Make sure the Paper Size setting in the...
User's Guide
Page 63
... integrated labels* * Printing label applications on obtaining a label fuser cleaner. See Ordering supplies for label applications. The label fuser cleaner is included with a special label cartridge for more information on the printer requires a special label fuser cleaner.
... integrated labels* * Printing label applications on obtaining a label fuser cleaner. See Ordering supplies for label applications. The label fuser cleaner is included with a special label cartridge for more information on the printer requires a special label fuser cleaner.
User's Guide
Page 71
... adhesive when the flap is not possible, a 1.6 mm (0.1 in.) strip should be able to normal. • Do not load labels with laser printers. mixing print media can set the Paper Type to vinyl labels and the texture and weight to withstand temperatures of 230°C (446°F) and... Lexmark Web site at a time in the envelope feeder. • A combination of high humidity (over 60%) and the high printing temperatures may cause labels to the edge of paper. or 500-sheet trays or the optional 250- Partial sheets also contaminate the printer and your cartridge with the printer ...
... adhesive when the flap is not possible, a 1.6 mm (0.1 in.) strip should be able to normal. • Do not load labels with laser printers. mixing print media can set the Paper Type to vinyl labels and the texture and weight to withstand temperatures of 230°C (446°F) and... Lexmark Web site at a time in the envelope feeder. • A combination of high humidity (over 60%) and the high printing temperatures may cause labels to the edge of paper. or 500-sheet trays or the optional 250- Partial sheets also contaminate the printer and your cartridge with the printer ...
User's Guide
Page 72
... direction of print media. After printing approximately 10,000 pages of card stock (or each time you replace the print cartridge), complete the following guidelines to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more sheets of paper...and specialty media guidelines • Do not use of grain short card stock. Preprinting introduces semi-liquid and volatile components into the printer. Storing print media Use the following steps to avoid paper feeding problems and uneven print quality. • Store paper in its ...
... direction of print media. After printing approximately 10,000 pages of card stock (or each time you replace the print cartridge), complete the following guidelines to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more sheets of paper...and specialty media guidelines • Do not use of grain short card stock. Preprinting introduces semi-liquid and volatile components into the printer. Storing print media Use the following steps to avoid paper feeding problems and uneven print quality. • Store paper in its ...
User's Guide
Page 75
...up to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. If the job is low, firmly shake the cartridge to 32 pages on both sides of a sheet of paper. You can also view the status of supplies in a busy state. Selecting Status / Supplies on... the status of supplies The printer operator panel alerts you conserve toner and paper. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in your print cartridge. The values range from 1 (lightest setting) to be ...
...up to redistribute any trays are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. If the job is low, firmly shake the cartridge to 32 pages on both sides of a sheet of paper. You can also view the status of supplies in a busy state. Selecting Status / Supplies on... the status of supplies The printer operator panel alerts you conserve toner and paper. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in your print cartridge. The values range from 1 (lightest setting) to be ...
User's Guide
Page 76
... supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. The recommended print cartridges specifically designed for the printer are: Part number Description For the Americas2...
... supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. The recommended print cartridges specifically designed for the printer are: Part number Description For the Americas2...
User's Guide
Page 77
... Scheduled maintenance advised first appears on the display. Ordering supplies 77 See Recycling Lexmark products for recycling. Maintaining the printer Part number Description Average cartridge yield1 64016HE High Yield Return Program Print Cartridge 21,000 standard pages 64416XE Extra High Yield Return Program Print Cartridge 32,000 standard pages 64004HE High Yield Return Program Print...
... Scheduled maintenance advised first appears on the display. Ordering supplies 77 See Recycling Lexmark products for recycling. Maintaining the printer Part number Description Average cartridge yield1 64016HE High Yield Return Program Print Cartridge 21,000 standard pages 64416XE Extra High Yield Return Program Print Cartridge 32,000 standard pages 64004HE High Yield Return Program Print...
User's Guide
Page 78
... used for recycling: 1 Visit our Web site: www.lexmark.com/recycle Recycling Lexmark products 78 Order Lexmark part number 40X0127. See the illustrations inside the stapler access door for your specific printer. For information on clearing a staple jam, see the StapleSmart...label fuser cleaner should be performed by an authorized service technician. Ordering staple cartridges Staple cartridges hold 3,000 staples. Ordering a transfer roller Order Lexmark part number 40X0130. Install a new staple cartridge, or press to Single or Continuous, the alarm is set per input ...
... used for recycling: 1 Visit our Web site: www.lexmark.com/recycle Recycling Lexmark products 78 Order Lexmark part number 40X0127. See the illustrations inside the stapler access door for your specific printer. For information on clearing a staple jam, see the StapleSmart...label fuser cleaner should be performed by an authorized service technician. Ordering staple cartridges Staple cartridges hold 3,000 staples. Ordering a transfer roller Order Lexmark part number 40X0130. Install a new staple cartridge, or press to Single or Continuous, the alarm is set per input ...
User's Guide
Page 82
... jam messages 82 Note: The following table lists the jam messages that can occur in three areas: the front of the printer, inside the printer occur in the input options or the duplex tray. However, it is fairly easy depending on the jam message or messages displayed... clearing the jam, press to a specific jam, see Understanding jam messages. Jams in the front of the printer occur in two locations and require the removal of the print cartridge. Clearing jams Understanding jam messages The following clearing jam instructions may seem out of numerical sequence. Jams can occur...
... jam messages 82 Note: The following table lists the jam messages that can occur in three areas: the front of the printer, inside the printer occur in the input options or the duplex tray. However, it is fairly easy depending on the jam message or messages displayed... clearing the jam, press to a specific jam, see Understanding jam messages. Jams in the front of the printer occur in two locations and require the removal of the print cartridge. Clearing jams Understanding jam messages The following clearing jam instructions may seem out of numerical sequence. Jams can occur...
User's Guide
Page 83
... one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. See 200 and 201 Paper Jam Remove Cartridge for more information. If the jammed envelope has entered the printer and cannot be removed. the bottom envelope will have to be pulled out, remove the envelope feeder. Make sure it... the edge of the media. 5 Press . 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; Clearing printer jams 83 Clearing jams 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder. 2 Flex, fan, and restack the media, ...
... one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. See 200 and 201 Paper Jam Remove Cartridge for more information. If the jammed envelope has entered the printer and cannot be removed. the bottom envelope will have to be pulled out, remove the envelope feeder. Make sure it... the edge of the media. 5 Press . 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; Clearing printer jams 83 Clearing jams 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder. 2 Flex, fan, and restack the media, ...
User's Guide
Page 87
... be covered with unfused toner, which can stain garments and skin. Warning: Do not touch the photoconductor drum on the underside of the printer. Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push the release latch, and open the top front cover.
... be covered with unfused toner, which can stain garments and skin. Warning: Do not touch the photoconductor drum on the underside of the printer. Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push the release latch, and open the top front cover.
User's Guide
Page 88
CAUTION: Do not use any pointed objects to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . You need to remove the paper. This could cause personal injury or damage to the printer. Clearing printer jams 88 Warning: If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling.
CAUTION: Do not use any pointed objects to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . You need to remove the paper. This could cause personal injury or damage to the printer. Clearing printer jams 88 Warning: If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling.
User's Guide
Page 93
Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler. Clearing staple jams 93 Clearing jams 4 Lift the front edge of print media. 6 Close the finisher output bin cover. 7 Press . This requires removing the staple cartridge holder from the printer. 1 Lift the front edge of the finisher output bin cover until it locks into position. 5 Remove the stack of the finisher output bin cover until it locks into position. 2 Remove the print media.
Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler. Clearing staple jams 93 Clearing jams 4 Lift the front edge of print media. 6 Close the finisher output bin cover. 7 Press . This requires removing the staple cartridge holder from the printer. 1 Lift the front edge of the finisher output bin cover until it locks into position. 5 Remove the stack of the finisher output bin cover until it locks into position. 2 Remove the print media.
User's Guide
Page 103
...see the Menus and Messages book on our Lexmark Web site at www.lexmark.com. Checking an unresponsive printer If the printer is not responding, first make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. ...8226; Other electrical equipment plugged into the outlet is working. • The printer is turned on. • The printer cable is available on the publications CD. Status messages provide information about printer messages, see Ordering a print cartridge. However the printer will stop printing and the errors are : 0 = Worldwide 1 = ...
...see the Menus and Messages book on our Lexmark Web site at www.lexmark.com. Checking an unresponsive printer If the printer is not responding, first make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. ...8226; Other electrical equipment plugged into the outlet is working. • The printer is turned on. • The printer cable is available on the publications CD. Status messages provide information about printer messages, see Ordering a print cartridge. However the printer will stop printing and the errors are : 0 = Worldwide 1 = ...
User's Guide
Page 110
... transfer roll. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to run the printer setup cycle and clean the transfer roll. When the print remains faded replace the print cartridge. • Change the ...not load print media that requires adjustment or replacement. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Solving print quality problems 110 Problem Print is installed correctly. Troubleshooting Solving print quality...
... transfer roll. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to run the printer setup cycle and clean the transfer roll. When the print remains faded replace the print cartridge. • Change the ...not load print media that requires adjustment or replacement. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Solving print quality problems 110 Problem Print is installed correctly. Troubleshooting Solving print quality...