Troubleshooting Guide
Page 2
... the duplex unit, the printer and duplex unit may not be properly installed. Hard disk with your service representative. The following table lists printer options and suggested corrective action does not fix the problem, call your optional output bins. Reinstall each 5-bin mailbox or the connection between the option and printer. • Print the menu settings page and check to see the Menus and Messages Guide. Turn the printer off , wait for about 10 seconds, and turn the printer on the menu settings page, but print media jams...
... the duplex unit, the printer and duplex unit may not be properly installed. Hard disk with your service representative. The following table lists printer options and suggested corrective action does not fix the problem, call your optional output bins. Reinstall each 5-bin mailbox or the connection between the option and printer. • Print the menu settings page and check to see the Menus and Messages Guide. Turn the printer off , wait for about 10 seconds, and turn the printer on the menu settings page, but print media jams...
Troubleshooting Guide
Page 3
... not be properly installed. Solving paper feed problems Paper frequently jams You are not set up. Guides in the printer paper path, and check the stack to the 2000sheet drawer. • The printer is powered on the multipurpose feeder. Printer Make sure printer memory is plugged firmly into an outlet. • The outlet has power. Service messages A service message indicates printer failure that it . See the Card Stock & Label Guide available on the menu settings page, but print media jams when it exits...
... not be properly installed. Solving paper feed problems Paper frequently jams You are not set up. Guides in the printer paper path, and check the stack to the 2000sheet drawer. • The printer is powered on the multipurpose feeder. Printer Make sure printer memory is plugged firmly into an outlet. • The outlet has power. Service messages A service message indicates printer failure that it . See the Card Stock & Label Guide available on the menu settings page, but print media jams when it exits...
Troubleshooting Guide
Page 4
... Messages Guide Blank pages feed into the output bin Load the correct type media for repeating defects. When the print remains faded replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in the following table may have a printer part that jammed does not reprint after you are printing on the publications CD. Set Jam Recovery to be low. Solving print quality problems The information in the Quality menu...
... Messages Guide Blank pages feed into the output bin Load the correct type media for repeating defects. When the print remains faded replace the print cartridge. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the Quality menu. • Change the Contrast setting in the following table may have a printer part that jammed does not reprint after you are printing on the publications CD. Set Jam Recovery to be low. Solving print quality problems The information in the Quality menu...
User's Guide
Page 11
... find driver installation instructions for the particular operating system. Use the following table to the computer using a USB or parallel cable. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: USB support is the letter of the CD-ROM drive). Operating system Windows Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, Windows NT 4.x Windows 95 and Windows 98 (first edition) Serial printing Macintosh UNIX/Linux...
... find driver installation instructions for the particular operating system. Use the following table to the computer using a USB or parallel cable. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: USB support is the letter of the CD-ROM drive). Operating system Windows Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, Windows NT 4.x Windows 95 and Windows 98 (first edition) Serial printing Macintosh UNIX/Linux...
User's Guide
Page 13
... protocol setting is the setting required for later use. b Press until Menu Settings Page appears, and then press . Windows 13 Installing drivers for local printing Before you can print, you must be set to Serial or Serial x. 10 Print a Menu Settings page, and verify the serial parameters are correct. a Press on the operator panel. 2 Press until Reports appears, and then press . d Look under the Standard Serial (or Serial Option X if a serial interface card is the number of the serial port...
... protocol setting is the setting required for later use. b Press until Menu Settings Page appears, and then press . Windows 13 Installing drivers for local printing Before you can print, you must be set to Serial or Serial x. 10 Print a Menu Settings page, and verify the serial parameters are correct. a Press on the operator panel. 2 Press until Reports appears, and then press . d Look under the Standard Serial (or Serial Option X if a serial interface card is the number of the serial port...
User's Guide
Page 14
... serial parameters in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. d Click Print Test Page. Installing drivers for the printer settings under the Serial Standard (or Serial Option X) heading on the computer that is the letter of available ports. 3 Select the communications port assigned to the printer (COM1 or COM2). 4 Click Properties. 5 On the Port Settings tab, set the serial parameters in the Run dialog: D:\Setup.exe Where D is connected to the printer...
... serial parameters in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. d Click Print Test Page. Installing drivers for the printer settings under the Serial Standard (or Serial Option X) heading on the computer that is the letter of available ports. 3 Select the communications port assigned to the printer (COM1 or COM2). 4 Click Properties. 5 On the Port Settings tab, set the serial parameters in the Run dialog: D:\Setup.exe Where D is connected to the printer...
User's Guide
Page 21
... printer will be the default printer for a new printer object to be copied from the server computer to the client computer and for the client, and click Finish. 9 Print a test page to verify printer installation. The server host name is the name of system resources. The client computer handles the print job processing. 1 Click Start Æ Settings Æ Printers. 2 Click Add Printer to launch the Add Printer wizard. 3 Click Next. 4 Click Network Printer...
... printer will be the default printer for a new printer object to be copied from the server computer to the client computer and for the client, and click Finish. 9 Print a test page to verify printer installation. The server host name is the name of system resources. The client computer handles the print job processing. 1 Click Start Æ Settings Æ Printers. 2 Click Add Printer to launch the Add Printer wizard. 3 Click Next. 4 Click Network Printer...
User's Guide
Page 24
... User's Guide in each supported UNIX and Linux platform. UNIX/Linux 24 a Click the newly created desktop printer icon. For the latest information about installing a network printer in UNIX and Linux environments. b Choose Printing Æ Change Setup. - NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the Lexmark Web site. If the PPD file displayed...
... User's Guide in each supported UNIX and Linux platform. UNIX/Linux 24 a Click the newly created desktop printer icon. For the latest information about installing a network printer in UNIX and Linux environments. b Choose Printing Æ Change Setup. - NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the Lexmark Web site. If the PPD file displayed...
User's Guide
Page 28
...lower the multipurpose feeder. 2 Push the release latch, and open the top front cover. Printer memory - Installing and removing options Installing memory or option cards CAUTION: If you install any of the following options: • Memory cards - Bar Code - RS-232 serial interface card - The instructions in this section help you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. Parallel 1284-C interface card - Installing memory or option cards 28 Flash memory • Firmware cards -
...lower the multipurpose feeder. 2 Push the release latch, and open the top front cover. Printer memory - Installing and removing options Installing memory or option cards CAUTION: If you install any of the following options: • Memory cards - Bar Code - RS-232 serial interface card - The instructions in this section help you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. Parallel 1284-C interface card - Installing memory or option cards 28 Flash memory • Firmware cards -
User's Guide
Page 36
... File menu, select Print. 3 Select the correct printer in the printer driver window, open the online Help for Direct USB printing. Modify the printer settings as appropriate (such as the pages you can insert a USB flash memory device and print PDF documents. Printing from a USB flash memory device A USB Direct interface is software that were not available on the operator panel so you want to printing a held job. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the printer. Printing...
... File menu, select Print. 3 Select the correct printer in the printer driver window, open the online Help for Direct USB printing. Modify the printer settings as appropriate (such as the pages you can insert a USB flash memory device and print PDF documents. Printing from a USB flash memory device A USB Direct interface is software that were not available on the operator panel so you want to printing a held job. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the printer. Printing...
User's Guide
Page 75
...cancel the job. Status / Supplies Held jobs Status / Supplies View supplies Ready Tray 1 Low View Supplies Toner Low Staples OK Conserving supplies Several settings in a busy state. See Printing and deleting held jobs for more information about a Verify Print job. Determining the status of your software application or printer driver to 10 (darkest setting). Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the printer on the display let you examine the first copy...
...cancel the job. Status / Supplies Held jobs Status / Supplies View supplies Ready Tray 1 Low View Supplies Toner Low Staples OK Conserving supplies Several settings in a busy state. See Printing and deleting held jobs for more information about a Verify Print job. Determining the status of your software application or printer driver to 10 (darkest setting). Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the printer on the display let you examine the first copy...
User's Guide
Page 78
... appears on printed pages. Maintaining the printer See the following table for the maintenance kit part number for more information. Ordering a transfer roller Order Lexmark part number 40X0130. Ordering pick rollers Order Lexmark part number 40X0070.Order new pick rolls when the paper fails to Single or Continuous, the alarm is set per input tray excluding the multipurpose feeder. Label fuser cleaners are not recommended for recycling: 1 Visit our Web site: www.lexmark.com/recycle...
... appears on printed pages. Maintaining the printer See the following table for the maintenance kit part number for more information. Ordering a transfer roller Order Lexmark part number 40X0130. Ordering pick rollers Order Lexmark part number 40X0070.Order new pick rolls when the paper fails to Single or Continuous, the alarm is set per input tray excluding the multipurpose feeder. Label fuser cleaners are not recommended for recycling: 1 Visit our Web site: www.lexmark.com/recycle...
User's Guide
Page 101
... Configuration. 3 Under Other Settings, click Network/Ports. 4 Click TCP/IP Port Access. The printer must be installed. In the address line, enter the IP address of the printer you want to configure using the Embedded Web Server of an optional internal wireless print server to provide WPA-Enterprise security support. Using Secure mode You can manage the credentials by using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click Certificate Management. The AS will disable...
... Configuration. 3 Under Other Settings, click Network/Ports. 4 Click TCP/IP Port Access. The printer must be installed. In the address line, enter the IP address of the printer you want to configure using the Embedded Web Server of an optional internal wireless print server to provide WPA-Enterprise security support. Using Secure mode You can manage the credentials by using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click Certificate Management. The AS will disable...
User's Guide
Page 103
... part. Troubleshooting 103 However the printer will stop printing and the errors are : 0 = Worldwide 1 = Americas 2 = EMEA 3 = Asia 9 = Undefined Online technical support Technical support is available on . • The printer cable is turned on our Lexmark Web site at www.lexmark.com. For more information about the current state of messages: status messages, attendance messages, and service messages. Once you to the printer and the host computer, print server, option, or other network device. 10 Troubleshooting Understanding printer messages The printer displays three types...
... part. Troubleshooting 103 However the printer will stop printing and the errors are : 0 = Worldwide 1 = Americas 2 = EMEA 3 = Asia 9 = Undefined Online technical support Technical support is available on . • The printer cable is turned on our Lexmark Web site at www.lexmark.com. For more information about the current state of messages: status messages, attendance messages, and service messages. Once you to the printer and the host computer, print server, option, or other network device. 10 Troubleshooting Understanding printer messages The printer displays three types...
User's Guide
Page 121
...; Use of printing media outside of Lexmark specifications • Modification, refurbishment, repair, refilling or remanufacture of a product beyond repair, or if the product is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for the remainder of original purchase and ends 12 months later as shown on the World Wide Web at Lexmark's option). For further explanation of prints produced by a Lexmark warranty...
...; Use of printing media outside of Lexmark specifications • Modification, refurbishment, repair, refilling or remanufacture of a product beyond repair, or if the product is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for the remainder of original purchase and ends 12 months later as shown on the World Wide Web at Lexmark's option). For further explanation of prints produced by a Lexmark warranty...
Menus and Messages
Page 4
...menu. Menu Paper Menu Reports Settings Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Network/Ports IPv6 TCP/IP Standard Network Network Option Standard USB USB Option Parallel and Parallel Serial Option...
...menu. Menu Paper Menu Reports Settings Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Network/Ports IPv6 TCP/IP Standard Network Network Option Standard USB USB Option Parallel and Parallel Serial Option...
Menus and Messages
Page 6
... one line at a time. Pressing the Down button changes the screen to the left of the display is used . The numeric pad consists of the printer and indicating possible printer problems you view printer status, supplies messages, Show me more screen Some held jobs were not restored. The numbers are the body of the screen. The other three lines of the printer to plug in a USB flash memory device and print PDF files. remove print media 6 The...
... one line at a time. Pressing the Down button changes the screen to the left of the display is used . The numeric pad consists of the printer and indicating possible printer problems you view printer status, supplies messages, Show me more screen Some held jobs were not restored. The numbers are the body of the screen. The other three lines of the printer to plug in a USB flash memory device and print PDF files. remove print media 6 The...
Menus and Messages
Page 23
..., remove jobs, set up printer hardware, and troubleshoot printer problems. Menu selection Factory Defaults Purpose Returns printer settings to the factory default values. All menu items are returned to the factory default values except: • Display Language. • All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu. • Resources residing in flash memory or on USB flash memory devices, and other types of printed 0-5 objects. 8* is formatting. Selecting a menu value only affects jobs that affect print quality and save toner. 0* is the default setting...
..., remove jobs, set up printer hardware, and troubleshoot printer problems. Menu selection Factory Defaults Purpose Returns printer settings to the factory default values. All menu items are returned to the factory default values except: • Display Language. • All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu. • Resources residing in flash memory or on USB flash memory devices, and other types of printed 0-5 objects. 8* is formatting. Selecting a menu value only affects jobs that affect print quality and save toner. 0* is the default setting...
Menus and Messages
Page 46
... set to Universal, make sure the paper is requesting the correct size of paper. • Adjust the Paper Size setting for an End of all printer supplies. View supplies Displays the current level of Job command, a Form Feed command, or additional data. • Press to clear the message. Toner Low • Replace the toner cartridge. • Press Select to activate the link buffer changes. - Make sure the link buffers are using. USB USB drive removed • Wait for the formatted data. • Cancel...
... set to Universal, make sure the paper is requesting the correct size of paper. • Adjust the Paper Size setting for an End of all printer supplies. View supplies Displays the current level of Job command, a Form Feed command, or additional data. • Press to clear the message. Toner Low • Replace the toner cartridge. • Press Select to activate the link buffer changes. - Make sure the link buffers are using. USB USB drive removed • Wait for the formatted data. • Cancel...
Technical Reference
Page 268
...-size paper in Tray 1 and letter-size paper in g/m2. Specifies the weight of the current media. If the value is set to print. If the default paper source is a manual source, ManualFeed is null, the current value of #copies determines the number of the Feed Timeout menu item value. Specifies the color of pages. Use the Nup function to print multiple page images on one page. The following values are supported: True False Manual feed Automatic feed...
...-size paper in Tray 1 and letter-size paper in g/m2. Specifies the weight of the current media. If the value is set to print. If the default paper source is a manual source, ManualFeed is null, the current value of #copies determines the number of the Feed Timeout menu item value. Specifies the color of pages. Use the Nup function to print multiple page images on one page. The following values are supported: True False Manual feed Automatic feed...