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...translations . . . . . 7 Laser compliance statement 14 Important service information . . . . . 17 Strategy for replacing FRUs 17 Strategy for replacing a hard disk drive . . . . 18 Important notice for replacing a system board . . 18 How to use error message 18 Strategy for replacing FRUs for CTO, CMV, and GAV...Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad X300 47 Specifications 47 Status indicators 49 FRU tests 51 Fn key combinations 53...
...translations . . . . . 7 Laser compliance statement 14 Important service information . . . . . 17 Strategy for replacing FRUs 17 Strategy for replacing a hard disk drive . . . . 18 Important notice for replacing a system board . . 18 How to use error message 18 Strategy for replacing FRUs for CTO, CMV, and GAV...Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad X300 47 Specifications 47 Status indicators 49 FRU tests 51 Fn key combinations 53...
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... requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products. Do not open. 14 ThinkPad X300 Hardware Maintenance Manual If a CD-ROM drive, a DVD-ROM drive, or another laser device is installed, note the following: CAUTION: Use of controls or adjustments or performance of procedures other optical...
... requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products. Do not open. 14 ThinkPad X300 Hardware Maintenance Manual If a CD-ROM drive, a DVD-ROM drive, or another laser device is installed, note the following: CAUTION: Use of controls or adjustments or performance of procedures other optical...
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... information. "Product definition" on the screen. 3. After a system board is loaded to prevent unnecessary expense for replacing a hard disk drive" on page 18 - Enter the product number of the computer or press Auto-detect button on page 19 - Select Downloads and drivers...BIOS and device driver fixes are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Follow the directions on the screen and install the necessary software. Important service information This chapter presents following important...
... information. "Product definition" on the screen. 3. After a system board is loaded to prevent unnecessary expense for replacing a hard disk drive" on page 18 - Enter the product number of the computer or press Auto-detect button on page 19 - Select Downloads and drivers...BIOS and device driver fixes are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. Follow the directions on the screen and install the necessary software. Important service information This chapter presents following important...
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... diagnosis with the first error code. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. If no error code is displayed, see if the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one FRU...sensitive. Replace only the FRU that board, and then replace the other one error code is listed in the computer you are servicing. 18 ThinkPad X300 Hardware Maintenance Manual If you are servicing may cause a system malfunction. then, when service has been completed, verify that the customer has ...
... diagnosis with the first error code. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. If no error code is displayed, see if the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one FRU...sensitive. Replace only the FRU that board, and then replace the other one error code is listed in the computer you are servicing. 18 ThinkPad X300 Hardware Maintenance Manual If you are servicing may cause a system malfunction. then, when service has been completed, verify that the customer has ...
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A unique 4-digit MT and 3-digit model is provided to the customer to all CTO and CMV products are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO ...4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). v The PEW record is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Using PEW v PEW is a special bid offering. v The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model...
A unique 4-digit MT and 3-digit model is provided to the customer to all CTO and CMV products are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO ...4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). v The PEW record is a unique configuration that has been negotiated between IBM or Lenovo and the customer. Using PEW v PEW is a special bid offering. v The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model...
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...Business Partners can access Eclaim at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual Type in the eSupport record under SYSTEM DETAILS....will access PEW when performing Entitlement Lookup. Under "Filter by Date" select SYSTEM SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and ...list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport...
...Business Partners can access Eclaim at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual Type in the eSupport record under SYSTEM DETAILS....will access PEW when performing Entitlement Lookup. Under "Filter by Date" select SYSTEM SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and ...list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport...
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... 29 The descriptions in the computer that you suspect that supports the PC-Doctor® for Windows" on page 25 - v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If the error does not recur, do first" on ...page 24 v "Checkout guide" on page 28 - Drives in this chapter apply to replace a nondefective FRU. © Copyright Lenovo 2008 23 "Diagnostics using PC-Doctor for a variety of a single, unreproducible failure. v Replace a FRU only with a hardware ...
... 29 The descriptions in the computer that you suspect that supports the PC-Doctor® for Windows" on page 25 - v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If the error does not recur, do first" on ...page 24 v "Checkout guide" on page 28 - Drives in this chapter apply to replace a nondefective FRU. © Copyright Lenovo 2008 23 "Diagnostics using PC-Doctor for a variety of a single, unreproducible failure. v Replace a FRU only with a hardware ...
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...caused by the customer. Date of servicer __ 2. Machine type, model number, and serial number __ 9. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Date on the display, and beep symptoms __ 6. Before checking problems with the computer, determine whether the damage ...was subjected to it may be a symptom of an optical drive v Diskette drive damage caused by pressure on laptop products The following are not covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad X300 Hardware Maintenance Manual What to do first When you do return ...
...caused by the customer. Date of servicer __ 2. Machine type, model number, and serial number __ 9. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Date on the display, and beep symptoms __ 6. Before checking problems with the computer, determine whether the damage ...was subjected to it may be a symptom of an optical drive v Diskette drive damage caused by pressure on laptop products The following are not covered under the warranty by referring to excessive force, or dropped. 24 ThinkPad X300 Hardware Maintenance Manual What to do first When you do return ...
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...test, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Follow the instructions on the model.) 26 ThinkPad X300 Hardware Maintenance Manual To avoid this problem, you can select an item not only... Utility screen, press F9, Enter, F10, and then Enter. Insert the PC-Doctor disk into the diskette drive; For some devices are protected by use of the procedure. When the ThinkPad logo comes up, immediately press F1 to -FRU index" on the Web site. The main panel of pressing...
...test, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Follow the instructions on the model.) 26 ThinkPad X300 Hardware Maintenance Manual To avoid this problem, you can select an item not only... Utility screen, press F9, Enter, F10, and then Enter. Insert the PC-Doctor disk into the diskette drive; For some devices are protected by use of the procedure. When the ThinkPad logo comes up, immediately press F1 to -FRU index" on the Web site. The main panel of pressing...
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... if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Memory Test - Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Fixed Disks...
... if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Memory Test - Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Fixed Disks...
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...v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. 28 ThinkPad X300 Hardware Maintenance Manual To run the...Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your computer.
...v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. 28 ThinkPad X300 Hardware Maintenance Manual To run the...Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your computer.
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...using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will restart into the DVD drive. 2. Note: The remainder of a failure, no activity is normal. © Copyright Lenovo 2008 33 In this case, you must use the recovery discs for several times and you to restart ... 7. Read the license. If you use recovery discs, recovery takes at the same time so that you . The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom-to...
...using Product Recovery discs, do not have a Supplemental Recovery Disc, insert it will restart into the DVD drive. 2. Note: The remainder of a failure, no activity is normal. © Copyright Lenovo 2008 33 In this case, you must use the recovery discs for several times and you to restart ... 7. Read the license. If you use recovery discs, recovery takes at the same time so that you . The computer will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs" v "Passwords" on page 34 v "Power management" on page 37 v "Symptom-to...
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...disk password" on the screen to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . The Master + User mode requires... password (POP), the hard-disk password (HDP), and the supervisor password (SVP). The hard disk drive can be replaced for the HDP: User only and Master + User. 8. Follow the instructions on ...-disk password There are two modes for a scheduled fee. 34 ThinkPad X300 Hardware Maintenance Manual If it has, it can use it appears on the screen whenever the computer is...
...disk password" on the screen to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . The Master + User mode requires... password (POP), the hard-disk password (HDP), and the supervisor password (SVP). The hard disk drive can be replaced for the HDP: User only and Master + User. 8. Follow the instructions on ...-disk password There are two modes for a scheduled fee. 34 ThinkPad X300 Hardware Maintenance Manual If it has, it can use it appears on the screen whenever the computer is...
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...only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk... Security, using the cursor directional keys to enterBIOS Setup Utility. then leave the Enter New Password field blank, and press Enter twice. 7. When the ThinkPad logo comes up , immediately press F1 to remove the battery pack, see "1080 Backup battery" on page 76. 4. Remove the battery pack. Turn...
...only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk... Security, using the cursor directional keys to enterBIOS Setup Utility. then leave the Enter New Password field blank, and press Enter twice. 7. When the ThinkPad logo comes up , immediately press F1 to remove the battery pack, see "1080 Backup battery" on page 76. 4. Remove the battery pack. Turn...
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...press Enter twice. 8. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Select Master HDP. 7. Press F10. 9. Both user HDP and master HDP will have been removed. 36 ThinkPad X300 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is... the letter of the hard disk drive. Select Yes in the Enter Current Password field. Select Security, using the ...
...press Enter twice. 8. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Select Master HDP. 7. Press F10. 9. Both user HDP and master HDP will have been removed. 36 ThinkPad X300 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is... the letter of the hard disk drive. Select Yes in the Enter Current Password field. Select Security, using the ...
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...mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in either your setting or the ... button and use the ThinkVantage Productivity Center. It chooses either of the operating system; v Turn on the "Turn off . v The hard disk drive is appropriate. v If the battery indicator blinks orange, indicating that time. This default low-battery behavior is powered off . so if you when ...
...mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in either your setting or the ... button and use the ThinkVantage Productivity Center. It chooses either of the operating system; v Turn on the "Turn off . v The hard disk drive is appropriate. v If the battery indicator blinks orange, indicating that time. This default low-battery behavior is powered off . so if you when ...
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...the following occurs: v The system status, RAM, VRAM, and setup data are using the APM operating system and have set on the hard disk drive is read, and system status is turned on the hard disk. v The ring indicator (RI) is powered off the power switch. Pressing Fn+...seconds before taking any of the following : v Press the Fn+F12 keys. v If you are stored on , the computer returns from the hard disk drive. 38 ThinkPad X300 Hardware Maintenance Manual Closing the lid. - Note: The computer does not accept any operation with the keyboard, the TrackPoint, the hard disk...
...the following occurs: v The system status, RAM, VRAM, and setup data are using the APM operating system and have set on the hard disk drive is read, and system status is turned on the hard disk. v The ring indicator (RI) is powered off the power switch. Pressing Fn+...seconds before taking any of the following : v Press the Fn+F12 keys. v If you are stored on , the computer returns from the hard disk drive. 38 ThinkPad X300 Hardware Maintenance Manual Closing the lid. - Note: The computer does not accept any operation with the keyboard, the TrackPoint, the hard disk...
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...System board. 01CA More than one Wireless LAN devices are found . Remove the wireless LAN device that you installed. 2. Hard disk drive. 4. System board. 021x Keyboard error. Extended RAM error- System board. 0188 System board. Remove one Ethernet devices are found . ...0192 System Security- Press to reset the time and date. 40 ThinkPad X300 Hardware Maintenance Manual System board. 0232 1. Replace the backup battery and run BIOS Setup Utility to continue. 1. Reseat the hard disk drive. 2. Run interactive tests of the keyboard and the auxiliary input...
...System board. 01CA More than one Wireless LAN devices are found . Remove the wireless LAN device that you installed. 2. Hard disk drive. 4. System board. 021x Keyboard error. Extended RAM error- System board. 0188 System board. Remove one Ethernet devices are found . ...0192 System Security- Press to reset the time and date. 40 ThinkPad X300 Hardware Maintenance Manual System board. 0232 1. Replace the backup battery and run BIOS Setup Utility to continue. 1. Reseat the hard disk drive. 2. Run interactive tests of the keyboard and the auxiliary input...
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...the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is available at http://www.lenovo.com/support 2100 Initialization error on this system, with an old firmware, the ...in Slot-1. disk drive) 3. Reseat the hard disk drive. Ultrabay™ hard disk drive. Reseat the hard disk drive. 2. Read error on HDD1 (Ultrabay hard 2. Reseat the hard disk drive. 2. Table 1. Place the ThinkPad computer on this system and that you installed. 2. System board. 42 ThinkPad X300 Hardware Maintenance Manual ...
...the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is available at http://www.lenovo.com/support 2100 Initialization error on this system, with an old firmware, the ...in Slot-1. disk drive) 3. Reseat the hard disk drive. Ultrabay™ hard disk drive. Reseat the hard disk drive. 2. Read error on HDD1 (Ultrabay hard 2. Reseat the hard disk drive. 2. Table 1. Place the ThinkPad computer on this system and that you installed. 2. System board. 42 ThinkPad X300 Hardware Maintenance Manual ...
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...the following devices: a. When analyzing an intermittent problem, do not replace a nondefective FRU): a. Turn off the computer. 2. Non-ThinkPad devices b. External diskette drive or optical drive g. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. Run.... 6. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. LCD assembly 46 ThinkPad X300 Hardware Maintenance Manual Verify that all of the failure is detected, replace the FRU shown by the computer. Battery pack e.
...the following devices: a. When analyzing an intermittent problem, do not replace a nondefective FRU): a. Turn off the computer. 2. Non-ThinkPad devices b. External diskette drive or optical drive g. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. Run.... 6. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. LCD assembly 46 ThinkPad X300 Hardware Maintenance Manual Verify that all of the failure is detected, replace the FRU shown by the computer. Battery pack e.