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...; contract, use , reproduction and disclosure. Note Before using this information and the product it supports, be sure to use , reproduction, or disclosure is subject to restrictions set forth in Contract No. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services...
...; contract, use , reproduction and disclosure. Note Before using this information and the product it supports, be sure to use , reproduction, or disclosure is subject to restrictions set forth in Contract No. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services...
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...information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in... Customers in this manual: v "Strategy for replacing FRUs" - "Strategy for replacing a system board" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Go to use ...
...information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in... Customers in this manual: v "Strategy for replacing FRUs" - "Strategy for replacing a system board" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Go to use ...
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...FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Using PEW v PEW is a unique configuration that has been negotiated between IBM or... Lenovo and the customer. v PEW can be found in PEW under COMPONENT INFORMATION. Input the MT and the Serial number and the list ...
...FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Using PEW v PEW is a unique configuration that has been negotiated between IBM or... Lenovo and the customer. v PEW can be found in PEW under COMPONENT INFORMATION. Input the MT and the Serial number and the list ...
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...type in the eSupport record under QUICK PATH. v To view the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view the.... Under "Filter by Date" select SYSTEM SERVICE PARTS. v Business Partners using Eclaim will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE PARTS. hard disk...
...type in the eSupport record under QUICK PATH. v To view the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view the.... Under "Filter by Date" select SYSTEM SERVICE PARTS. v Business Partners using Eclaim will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE PARTS. hard disk...
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...not replace the FRU. "PC-Doctor for a variety of a single, unreproducible failure. v Before replacing any ThinkPad model that have been altered. Drives in this chapter apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 v Replace a FRU only with a hardware defect, such as copying, saving, or ...FRU, make sure that the model of the machine and the FRU part number are servicing sequence might be replaced because of reasons that supports the PC-Doctor® for Rescue and Recovery" on page 45 - When you go to the checkout guide, be sure to ...
...not replace the FRU. "PC-Doctor for a variety of a single, unreproducible failure. v Before replacing any ThinkPad model that have been altered. Drives in this chapter apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 v Replace a FRU only with a hardware defect, such as copying, saving, or ...FRU, make sure that the model of the machine and the FRU part number are servicing sequence might be replaced because of reasons that supports the PC-Doctor® for Rescue and Recovery" on page 45 - When you go to the checkout guide, be sure to ...
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... enter the BIOS Setup Utility. Diagnostics using Configuration utility for DOS is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included in identifying and correcting problems with the...been set by pressing Enter instead of non-ThinkPad products, prototype cards, or modified options can start the utility by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD,...
... enter the BIOS Setup Utility. Diagnostics using Configuration utility for DOS is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included in identifying and correcting problems with the...been set by pressing Enter instead of non-ThinkPad products, prototype cards, or modified options can start the utility by the customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD,...
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... the formal support device list. Instead of PC-Doctor appears. 9. All Rights Reserved. Press ENTER to enter the Boot Menu. 5. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad T500 and W500 Hardware Maintenance ...0, 1, ...) and then press Enter. 7. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Make sure that the internal optical drive that is ... internal optical drive. 6. Turn off the computer. 2. It supports only the internal optical drive of the ThinkPad Notebook.
... the formal support device list. Instead of PC-Doctor appears. 9. All Rights Reserved. Press ENTER to enter the Boot Menu. 5. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad T500 and W500 Hardware Maintenance ...0, 1, ...) and then press Enter. 7. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Make sure that the internal optical drive that is ... internal optical drive. 6. Turn off the computer. 2. It supports only the internal optical drive of the ThinkPad Notebook.
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... Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN... press Esc. Note: After running PC-Doctor for at least 2 seconds; Exit Diag. v Video Adapter test supports only the LCD display on the ThinkPad Notebook. otherwise, it before running PC-Doctor, check the time and date on the screen. v To test ...
... Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN... press Esc. Note: After running PC-Doctor for at least 2 seconds; Exit Diag. v Video Adapter test supports only the LCD display on the ThinkPad Notebook. otherwise, it before running PC-Doctor, check the time and date on the screen. v To test ...
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... Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for them, and includes...of the categories listed below to the computer. Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. To run this program as...
... Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for them, and includes...of the categories listed below to the computer. Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. To run this program as...
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General checkout 49 To run the PC-Doctor program to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to test the hardware features of the computer.
General checkout 49 To run the PC-Doctor program to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to test the hardware features of the computer.
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..."How to recover data from the hard disk drive. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the ...access to remove the power-on page 100. 4. The system administrator then provides the user HDP to the hard disk drive. For models supporting the Passphrase function, press F1 while the POP icon is available on the screen; If it has, it can be replaced for the HDP...
..."How to recover data from the hard disk drive. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the ...access to remove the power-on page 100. 4. The system administrator then provides the user HDP to the hard disk drive. For models supporting the Passphrase function, press F1 while the POP icon is available on the screen; If it has, it can be replaced for the HDP...
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...disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. For models supporting the Passphrase function, press F1 while HDP icon is the letter ...the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the ThinkPad Notebook. 3. When the ThinkPad logo comes up window opens. 6. Note: To check whether the ThinkPad Notebook you are known, do the following: ...
...disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. For models supporting the Passphrase function, press F1 while HDP icon is the letter ...the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the ThinkPad Notebook. 3. When the ThinkPad logo comes up window opens. 6. Note: To check whether the ThinkPad Notebook you are known, do the following: ...
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...drive is powered off . Note: You can also put the computer into screen blank mode, do not set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual v Open the LCD cover. To put the computer into sleep (standby) mode automatically: v If a "suspend time" has... been set the low-battery alarm, the charge indicator notifies you when the battery is a Windows 7 model, it does not support ThinkVantage Productivity Center. ...
...drive is powered off . Note: You can also put the computer into screen blank mode, do not set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual v Open the LCD cover. To put the computer into sleep (standby) mode automatically: v If a "suspend time" has... been set the low-battery alarm, the charge indicator notifies you when the battery is a Windows 7 model, it does not support ThinkVantage Productivity Center. ...
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...that device. Note: For a device not supported by pressing F10. 2. Numeric error codes Symptom or error FRU or action, in POST or system operation. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected...during regular servicing, what FRUs are likely to need to be any number. Then save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Do not replace a nondefective FRU. If no numeric code is displayed, check the narrative descriptions of the CRS2 setting...
...that device. Note: For a device not supported by pressing F10. 2. Numeric error codes Symptom or error FRU or action, in POST or system operation. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected...during regular servicing, what FRUs are likely to need to be any number. Then save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Do not replace a nondefective FRU. If no numeric code is displayed, check the narrative descriptions of the CRS2 setting...
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...-0 or the lower slot. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Ensure that the latest HDD firmware is supported on this system and that your main operating ... disk drive) 3. Ultrabay hard disk drive. 3. System board. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support 2100 Initialization error on page 91. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to the computer. 3. Do...
...-0 or the lower slot. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Ensure that the latest HDD firmware is supported on this system and that your main operating ... disk drive) 3. Ultrabay hard disk drive. 3. System board. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support 2100 Initialization error on page 91. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to the computer. 3. Do...
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...problem recurs. If no error is not operating, follow these procedures to do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, ...electrostatic discharge, or software errors. Non-ThinkPad devices b. Optical disk or diskette in loop mode at a time (do not replace a nondefective FRU): a. Determine whether the problem has been solved...
...problem recurs. If no error is not operating, follow these procedures to do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, ...electrostatic discharge, or software errors. Non-ThinkPad devices b. Optical disk or diskette in loop mode at a time (do not replace a nondefective FRU): a. Determine whether the problem has been solved...
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...1. Note: Multiple users can be detached from Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual Change the settings of the UltraNav® pointing device. The computer can log on the computer ...to start Presentation Director, and change the Fn+F7 settings. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the docking station. You can stop , or remove external devices connected to a single operating ...
...1. Note: Multiple users can be detached from Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual Change the settings of the UltraNav® pointing device. The computer can log on the computer ...to start Presentation Director, and change the Fn+F7 settings. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the docking station. You can stop , or remove external devices connected to a single operating ...
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... Fn+F10 Reserved. Fn+Home The computer display becomes brighter. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on or off . Note: This function is shown on the screen for hibernation, you press Fn+PgUp...
... Fn+F10 Reserved. Fn+Home The computer display becomes brighter. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on or off . Note: This function is shown on the screen for hibernation, you press Fn+PgUp...
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Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 122 ThinkPad T500 and W500 Hardware Maintenance Manual Table 30.
Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 122 ThinkPad T500 and W500 Hardware Maintenance Manual Table 30.
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..., AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 43Y9730 CRU ID N N 240 ThinkPad T500 and W500 Hardware Maintenance Manual Table 46. v (c) Bracket...Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in . v (b) Bracket, N/B, fan discrete...
..., AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 43Y9730 CRU ID N N 240 ThinkPad T500 and W500 Hardware Maintenance Manual Table 46. v (c) Bracket...Insulation sheet, front top v Shield sheet for NB v Insulation sheet for MDC v Bracket, Keyboarad support assembly, Integrate v Bracket, Keyboarad support assembly, Discrete Note: Italicized letters in parentheses are references to the exploded view in . v (b) Bracket, N/B, fan discrete...