EasyServe Repair Inventory Sheet
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...State: Evening Number: Fax Number: (W) Serial Number Apt #: Zip Code: ( 4) *If the hard drive is bad or the software is corrupted and needs to the hard drive and/or software replacement, if needed? The new hard drive will contain all of your laptop. Do you agree to be erased. If yes, BACK-UP... YOUR SOFTWARE ! RPINARIF 11/18/98 If there are sending with your software will be replaced, all the original ...
...State: Evening Number: Fax Number: (W) Serial Number Apt #: Zip Code: ( 4) *If the hard drive is bad or the software is corrupted and needs to the hard drive and/or software replacement, if needed? The new hard drive will contain all of your laptop. Do you agree to be erased. If yes, BACK-UP... YOUR SOFTWARE ! RPINARIF 11/18/98 If there are sending with your software will be replaced, all the original ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... is listed in the computer you select an incorrect drive, data or programs can be overwritten. Attention: The drive startup sequence in the Symptom-to-FRU Index for replacing a hard-disk drive Always try to diagnose failures. How to use error...replacing a hard-disk drive. Diskette compatibility matrix The compatibility of each of the drives with the first error code. Be extremely careful during write operations such as follows: Diskette drive 3.5-inch Diskette capacity 1.0 MB 2.0 MB 4.0 MB Compatibility Read and write Read and write Not compatible 2 ThinkPad T20, T21, T22, T23...
... is listed in the computer you select an incorrect drive, data or programs can be overwritten. Attention: The drive startup sequence in the Symptom-to-FRU Index for replacing a hard-disk drive Always try to diagnose failures. How to use error...replacing a hard-disk drive. Diskette compatibility matrix The compatibility of each of the drives with the first error code. Be extremely careful during write operations such as follows: Diskette drive 3.5-inch Diskette capacity 1.0 MB 2.0 MB 4.0 MB Compatibility Read and write Read and write Not compatible 2 ThinkPad T20, T21, T22, T23...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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..., you must use either the Product Recovery program or a recovery CD. Ordering the recovery CD When the hard-disk drive is replaced because of the files you have saved on the new hard disk. In this case, you can use the Product Recovery CD for future use the Recovery Repair diskette ...to order, see "Recovery CDs" on the primary hard-disk partition (usually drive C) will be lost in the service partition, a ...
..., you must use either the Product Recovery program or a recovery CD. Ordering the recovery CD When the hard-disk drive is replaced because of the files you have saved on the new hard disk. In this case, you can use the Product Recovery CD for future use the Recovery Repair diskette ...to order, see "Recovery CDs" on the primary hard-disk partition (usually drive C) will be lost in the service partition, a ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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...the hard-disk drive. The system board must be made available to system configuration settings. After the POST ends, the password prompt does not appear. Turn on the computer by the servicer: 1. Select Power-On Password. 5. When the Enter New Password field opens, leave it can be replaced for...information Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. How to recover data from the hard-disk drive. Select Password, using the cursor keys to remove the backup battery, see "1010 Battery pack" on the computer and wait until the POST ...
...the hard-disk drive. The system board must be made available to system configuration settings. After the POST ends, the password prompt does not appear. Turn on the computer by the servicer: 1. Select Power-On Password. 5. When the Enter New Password field opens, leave it can be replaced for...information Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. How to recover data from the hard-disk drive. Select Password, using the cursor keys to remove the backup battery, see "1010 Battery pack" on the computer and wait until the POST ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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...: If User only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. then leave the New Password field blank and press Enter twice. 7. v The hard-disk drive motor stops. To remove a user HDP that has been forgotten, when the SVP and the... master HDP are using the cursor keys to recover data from the hard-disk drive. Power on the "LCD off timer" in IBM BIOS Setup Utility expires, v The LCD backlight turns off . 28 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Select Hard-disk x password, where x is muted. 2. Enter the master HDP; ...
...: If User only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. then leave the New Password field blank and press Enter twice. 7. v The hard-disk drive motor stops. To remove a user HDP that has been forgotten, when the SVP and the... master HDP are using the cursor keys to recover data from the hard-disk drive. Power on the "LCD off timer" in IBM BIOS Setup Utility expires, v The LCD backlight turns off . 28 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Select Hard-disk x password, where x is muted. 2. Enter the master HDP; ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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ThinkPad T20, T21, T22 and T23 series Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement...numbers 57 Restoring the serial number of the system unit 57 Retaining the UUID 57 Removing and replacing a FRU 59 1010 Battery pack 60 1020 Backup battery 61 1030 Hard-disk drive 63 1040 DIMM 65 1050 Mini PCI adapter 66 For T20, T21 and T22 series 66 ...
ThinkPad T20, T21, T22 and T23 series Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement...numbers 57 Restoring the serial number of the system unit 57 Retaining the UUID 57 Removing and replacing a FRU 59 1010 Battery pack 60 1020 Backup battery 61 1030 Hard-disk drive 63 1040 DIMM 65 1050 Mini PCI adapter 66 For T20, T21 and T22 series 66 ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... Speaker 2. Lucent Modem (M2) Loopback b. Lucent Soft Modem Loopback (T23 only) d. If the TrackPoint is necessary. This symptom is set up correctly. 2. Replace the modem jack and the modem card in turn, and run the following test in the ThinkPad Configuration program. Hard-disk drive If enabling the TrackPoint does not correct the problem, continue...
... Speaker 2. Lucent Modem (M2) Loopback b. Lucent Soft Modem Loopback (T23 only) d. If the TrackPoint is necessary. This symptom is set up correctly. 2. Replace the modem jack and the modem card in turn, and run the following test in the ThinkPad Configuration program. Hard-disk drive If enabling the TrackPoint does not correct the problem, continue...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... nothing to do not replace a nondefective FRU): a. Replace any FRUs. 3. Devices attached to the port replicator c. Battery pack e. Hard-disk drive f. Run the diagnostic test for damage. Visually check each FRU for the system board in the Ultrabay i. Printer, mouse, and other external devices d. LCD assembly ThinkPad T20, T21, T22 and T23 series 55 When analyzing...
... nothing to do not replace a nondefective FRU): a. Replace any FRUs. 3. Devices attached to the port replicator c. Battery pack e. Hard-disk drive f. Run the diagnostic test for damage. Visually check each FRU for the system board in the Ultrabay i. Printer, mouse, and other external devices d. LCD assembly ThinkPad T20, T21, T22 and T23 series 55 When analyzing...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU 1030 Hard-disk drive Attention Do not drop or apply any shock to remove the security screw. (continued) ThinkPad T20, T21, T22 and T23 series 63 Before removing the drive, have the user make a backup copy of data. The hard-disk drive is attached to physical shock. For access, remove this FRU: v "1010 Battery pack...
Removing and replacing a FRU 1030 Hard-disk drive Attention Do not drop or apply any shock to remove the security screw. (continued) ThinkPad T20, T21, T22 and T23 series 63 Before removing the drive, have the user make a backup copy of data. The hard-disk drive is attached to physical shock. For access, remove this FRU: v "1010 Battery pack...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU When removing the hard-disk drive, open the LCD a little as shown in the figure. 2 3 4 3 When installing: Make sure that the HDD connector is firmly connected. 64 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
Removing and replacing a FRU When removing the hard-disk drive, open the LCD a little as shown in the figure. 2 3 4 3 When installing: Make sure that the HDD connector is firmly connected. 64 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU 1080 Keyboard For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 For T20, T21 and T22 series 1 Step 1 Screw (quantity) M2.5 × 14 mm, nylon-coated (2) Torque 0.392 Nm (4 kgfcm) Note: T20, T21 and T22 series do not have the removal procedures 2 to step 5. (continued) 74 ThinkPad T20, T21, T22, T23 (MT 2647/2648) After step 1 , go to 4 .
Removing and replacing a FRU 1080 Keyboard For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 For T20, T21 and T22 series 1 Step 1 Screw (quantity) M2.5 × 14 mm, nylon-coated (2) Torque 0.392 Nm (4 kgfcm) Note: T20, T21 and T22 series do not have the removal procedures 2 to step 5. (continued) 74 ThinkPad T20, T21, T22, T23 (MT 2647/2648) After step 1 , go to 4 .
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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In some models, the shape might be slightly different from the insulator in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 Note: The shape of the keyboard CRU insulator varies from model to model. Removing and replacing a FRU 1090 Keyboard CRU insulator For access, remove these FRUs, in this figure. 1 82 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
In some models, the shape might be slightly different from the insulator in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 Note: The shape of the keyboard CRU insulator varies from model to model. Removing and replacing a FRU 1090 Keyboard CRU insulator For access, remove these FRUs, in this figure. 1 82 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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1100 Hinge cover Removing and replacing a FRU For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 Note: Step 1 is common for all models. 1 Step 1 Screw (quantity) M2.5 × 14 mm, nylon-coated (3) (continued) Torque 0.392 Nm (4 kgfcm) ThinkPad T20, T21, T22 and T23 series 83
1100 Hinge cover Removing and replacing a FRU For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 Note: Step 1 is common for all models. 1 Step 1 Screw (quantity) M2.5 × 14 mm, nylon-coated (3) (continued) Torque 0.392 Nm (4 kgfcm) ThinkPad T20, T21, T22 and T23 series 83
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU 1110 Keyboard bezel For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 For T20, T21 and T22 series 1 Step 1 Screw (quantity) M2.5 × 3.5 mm, nylon-coated (3) (continued) Torque 0.392 Nm (4 kgfcm) 88 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
Removing and replacing a FRU 1110 Keyboard bezel For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 For T20, T21 and T22 series 1 Step 1 Screw (quantity) M2.5 × 3.5 mm, nylon-coated (3) (continued) Torque 0.392 Nm (4 kgfcm) 88 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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..., -7Cx, -7Ex (T22 series) only. Removing and replacing a FRU 1120 Fan assembly For T20, T21, T22 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on ...page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 1 1 a b 2 Notes: 1. Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) Torque 0.245 Nm (2.5 kgfcm) (continued) 94 ThinkPad T20, T21, T22, T23 (MT 2647/...
..., -7Cx, -7Ex (T22 series) only. Removing and replacing a FRU 1120 Fan assembly For T20, T21, T22 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on ...page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 1 1 a b 2 Notes: 1. Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) Torque 0.245 Nm (2.5 kgfcm) (continued) 94 ThinkPad T20, T21, T22, T23 (MT 2647/...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU For T23 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 v "1110 Keyboard bezel" on page 88 1 2 3 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (1) 2 M2.5 × 14 mm, nylon-coated (1) (continued) Torque 0.245 Nm (2.5 kgfcm) 0.392 Nm (4 kgfcm) 96 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
Removing and replacing a FRU For T23 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 v "1110 Keyboard bezel" on page 88 1 2 3 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (1) 2 M2.5 × 14 mm, nylon-coated (1) (continued) Torque 0.245 Nm (2.5 kgfcm) 0.392 Nm (4 kgfcm) 96 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Rotate the head of the screw (A) to the direction of the arrow a to lock the CPU. 98 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Removing and replacing a FRU 1130 CPU For access, remove these FRUs, in the step c . 2. When attaching the CPU to the socket, do as shown in order: v "1010 ...Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay ...
Rotate the head of the screw (A) to the direction of the arrow a to lock the CPU. 98 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Removing and replacing a FRU 1130 CPU For access, remove these FRUs, in the step c . 2. When attaching the CPU to the socket, do as shown in order: v "1010 ...Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU 1140 PC Card slot assembly For T20, T21, T22 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 1 2 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) (continued) Torque 0.245 Nm (2.5 kgfcm) 100 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
Removing and replacing a FRU 1140 PC Card slot assembly For T20, T21, T22 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 1 2 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) (continued) Torque 0.245 Nm (2.5 kgfcm) 100 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Removing and replacing a FRU For T23 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 v "1110 Keyboard bezel" on page 88 1 1 2 4 3 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) Torque 0.245 Nm (2.5 kgfcm) 102 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
Removing and replacing a FRU For T23 series For access, remove these FRUs, in order: v "1010 Battery pack" on page 60 v "1020 Backup battery" on page 61 v "1030 Hard-disk drive" on page 63 v "1070 Ultrabay 2000 device" on page 73 v "1080 Keyboard" on page 74 v "1090 Keyboard CRU insulator" on page 82 v "1100 Hinge cover" on page 83 v "1110 Keyboard bezel" on page 88 1 1 2 4 3 Step 1 Screw (quantity) M2 × 13.5 mm, nylon-coated (4) Torque 0.245 Nm (2.5 kgfcm) 102 ThinkPad T20, T21, T22, T23 (MT 2647/2648)
46P4564 - English - Service and Troubleshooting Guide for T23
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...the screen saver, or press the power switch to the same size as the actual screen, start the ThinkPad Configuration Program and click LCD; Solution: If you forget your hard disk password, IBM will not reset your computer to an IBM reseller or marketing representative to have to... canceled. Problem: When I forgot my password. Solution: Your screen saver or power management may be required for the service. If you have the hard disk drive replaced. A password problem Problem: I turn on the computer. Solution: If you forget your power-on password, you still see only the cursor on ...
...the screen saver, or press the power switch to the same size as the actual screen, start the ThinkPad Configuration Program and click LCD; Solution: If you forget your hard disk password, IBM will not reset your computer to an IBM reseller or marketing representative to have to... canceled. Problem: When I forgot my password. Solution: Your screen saver or power management may be required for the service. If you have the hard disk drive replaced. A password problem Problem: I turn on the computer. Solution: If you forget your power-on password, you still see only the cursor on ...