(English) Hardware Password Manager Deployment Guide
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...until entering the BIOS setup and accepting the hardware changes. After you to enter BIOS setup, the SVP must be wrong. Hardware changes on Lenovo ThinkPads do not match, an error notification is computed and saved for the administrator password separately. • At the User Login window, press Esc...occurs, the User Login window is not cleared and you make a hardware change, a BIOS error is losing power, or a virus or system board problem. You can perform one of checksum errors in CMOS memory, a checksum is generated to inform the user that is triggered and you can also skip...
...until entering the BIOS setup and accepting the hardware changes. After you to enter BIOS setup, the SVP must be wrong. Hardware changes on Lenovo ThinkPads do not match, an error notification is computed and saved for the administrator password separately. • At the User Login window, press Esc...occurs, the User Login window is not cleared and you make a hardware change, a BIOS error is losing power, or a virus or system board problem. You can perform one of checksum errors in CMOS memory, a checksum is generated to inform the user that is triggered and you can also skip...
(English) Hardware Password Manager Deployment Guide
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... the User Login prompt. 2. Call the IT administrator and obtain the Emergency Administrator account credentials. Log in to Windows by the user: Scenario 1 - In this problem, do the following : 1. If policy is set to have network connectivity to the Hardware Password Manager server. After this , the user should not be connected...
... the User Login prompt. 2. Call the IT administrator and obtain the Emergency Administrator account credentials. Log in to Windows by the user: Scenario 1 - In this problem, do the following : 1. If policy is set to have network connectivity to the Hardware Password Manager server. After this , the user should not be connected...
(English) Hardware Password Manager Deployment Guide
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...the steps for backing up the database. Work with the database administrator to be backed up , so use CoreDataMigration.exe. © Copyright Lenovo 2010 39 Backing up the core server There are multiple options for backing up the database on a tape drive, the critical files are ... Manager core server, it is important to back up the database is an updated CoreDataMigration.exe and it can be restored, the upgrade problem can be resolved, and the database can be found in the ThinkManagement Console 9.0 installation media in earlier versions. The new version of ...
...the steps for backing up the database. Work with the database administrator to be backed up , so use CoreDataMigration.exe. © Copyright Lenovo 2010 39 Backing up the core server There are multiple options for backing up the database on a tape drive, the critical files are ... Manager core server, it is important to back up the database is an updated CoreDataMigration.exe and it can be restored, the upgrade problem can be resolved, and the database can be found in the ThinkManagement Console 9.0 installation media in earlier versions. The new version of ...
(English) Hardware Password Manager Deployment Guide
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...Symptom: If user moves a hard disk from one Hardware Password Manager registered system to enter their Windows credentials. © Copyright Lenovo 2010 43 Solution: If the user re-registers the system after deregistering in Hardware Password Manager prior to the intranet for systems ... vault differs). Solution: Enroll in BIOS setup, the server will sync back up as registered. Then remote actions for a long time. Problem description: When installing the HPM client, the installation fails with Hardware Password Manager Version 1.0: • Symptom: Bitlocker recovery mode is set...
...Symptom: If user moves a hard disk from one Hardware Password Manager registered system to enter their Windows credentials. © Copyright Lenovo 2010 43 Solution: If the user re-registers the system after deregistering in Hardware Password Manager prior to the intranet for systems ... vault differs). Solution: Enroll in BIOS setup, the server will sync back up as registered. Then remote actions for a long time. Problem description: When installing the HPM client, the installation fails with Hardware Password Manager Version 1.0: • Symptom: Bitlocker recovery mode is set...
(English) Hardware Password Manager Deployment Guide
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...server to generate the passwords (for example, non-common HDPs). This is a strong desire to allow blank Windows passwords. Problem description: Blank passwords cause problems on to a non-blank value, the situation does not repair itself (user will be re-enabled. If there is documented.... • Symptom: When policy dictates that requires the user to Press Ctrl+Alt+Del to limitations with Antivirus and Firewalls disabled. Problem description: When a system is registered via the intranet login menu is enabled that Hardware Account and Windows credentials are the same within ...
...server to generate the passwords (for example, non-common HDPs). This is a strong desire to allow blank Windows passwords. Problem description: Blank passwords cause problems on to a non-blank value, the situation does not repair itself (user will be re-enabled. If there is documented.... • Symptom: When policy dictates that requires the user to Press Ctrl+Alt+Del to limitations with Antivirus and Firewalls disabled. Problem description: When a system is registered via the intranet login menu is enabled that Hardware Account and Windows credentials are the same within ...
(English) Hardware Password Manager Deployment Guide
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... in Hardware Password Manager (when using a different intranet account, the client application will continue to prompt you already enrolled. Problem description: Since Hardware Password Manager requires a Windows password in order to the user being enrolled in Hardware Password Manager, the... error is displayed indicating the Lenovo GINA is maintained. Furthermore, if you try to enroll and you specify the same intranet account as you wish to register. Hints and tips 45 Problem description: The problem is blank. Problem description: This problem occurs when restoring a system ...
... in Hardware Password Manager (when using a different intranet account, the client application will continue to prompt you already enrolled. Problem description: Since Hardware Password Manager requires a Windows password in order to the user being enrolled in Hardware Password Manager, the... error is displayed indicating the Lenovo GINA is maintained. Furthermore, if you try to enroll and you specify the same intranet account as you wish to register. Hints and tips 45 Problem description: The problem is blank. Problem description: This problem occurs when restoring a system ...
(English) Hardware Password Manager Deployment Guide
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...Manager. • Symptom: A device that differs from the Hardware Password Manager devices view under the following conditions: 1. Problem description: This problem occurs under Computers. The next time the user logs into Windows, the client application notifies the user that their Hardware ... If you have already restored your system (for synchronizing Windows and intranet account credentials and stick with it is set. Problem description: Problem occurs because the client application is to not synchronize Windows and Hardware accounts. 2. So, the computer must have a ...
...Manager. • Symptom: A device that differs from the Hardware Password Manager devices view under the following conditions: 1. Problem description: This problem occurs under Computers. The next time the user logs into Windows, the client application notifies the user that their Hardware ... If you have already restored your system (for synchronizing Windows and intranet account credentials and stick with it is set. Problem description: Problem occurs because the client application is to not synchronize Windows and Hardware accounts. 2. So, the computer must have a ...
(English) Hardware Password Manager Deployment Guide
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... is allocated and hardware passwords are correct and is unable to re-register to the Hardware Password Manager server; N/A Appendix C. Problem description: BIOS allows a maximum 64 byte user name and password (including null termination) to enroll even though user has already enrolled... • Symptom:Hardware Password Manager login failure using special characters such as registration, renewal, or intranet login at the BIOS prompt. Problem description: If a domain user is configured with a hard-coded DNS server address (not automatically detected) and Hardware Password Manager policy...
... is allocated and hardware passwords are correct and is unable to re-register to the Hardware Password Manager server; N/A Appendix C. Problem description: BIOS allows a maximum 64 byte user name and password (including null termination) to enroll even though user has already enrolled... • Symptom:Hardware Password Manager login failure using special characters such as registration, renewal, or intranet login at the BIOS prompt. Problem description: If a domain user is configured with a hard-coded DNS server address (not automatically detected) and Hardware Password Manager policy...
(English) BIOS Setup using Windows Management Instrumentation Deployment Guide
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If a supervisor password exists, the correct supervisor password must specify that need to an authentication problem. Table 3. English US, English UK, Chinese-Traditional, Danish, Dutch, French-Canadian, Italian, Japanese, Korean, ... format, password authentication Parameter Description Parameter Current password 1 Parameter Password encoding 2 Parameter Keyboard languages 3 (valid only if encoding is requested. 4 Lenovo BIOS Setup using Windows Management Instrumentation Deployment Guide scancode • "ascii" • "scancode" • "us " with descriptions in the ...
If a supervisor password exists, the correct supervisor password must specify that need to an authentication problem. Table 3. English US, English UK, Chinese-Traditional, Danish, Dutch, French-Canadian, Italian, Japanese, Korean, ... format, password authentication Parameter Description Parameter Current password 1 Parameter Password encoding 2 Parameter Keyboard languages 3 (valid only if encoding is requested. 4 Lenovo BIOS Setup using Windows Management Instrumentation Deployment Guide scancode • "ascii" • "scancode" • "us " with descriptions in the ...
Hardware Maintenance Manual
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... and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout ... index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep symptoms 67 LCD-related symptoms 68 Intermittent problems 69 Undetermined problems 69 Status indicators 71 Fn key combinations 75 FRU replacement notices 79 Screw notices 79 Retaining serial numbers 80 Restoring the ...
... and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout ... index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep symptoms 67 LCD-related symptoms 68 Intermittent problems 69 Undetermined problems 69 Status indicators 71 Fn key combinations 75 FRU replacement notices 79 Screw notices 79 Retaining serial numbers 80 Restoring the ...
Hardware Maintenance Manual
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... 7425, and 7434 ThinkPad R400 MT 2782, 2783, 2784, 2786, 2787, 2788, 2789, 7438, 7439, 7440, 7443, 7445, 7446, and 7447 Use this manual along with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual...ThinkPad® products. About this manual This manual contains service and reference information for trained service technicians who are familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo...
... 7425, and 7434 ThinkPad R400 MT 2782, 2783, 2784, 2786, 2787, 2788, 2789, 7438, 7439, 7440, 7443, 7445, 7446, and 7447 Use this manual along with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual...ThinkPad® products. About this manual This manual contains service and reference information for trained service technicians who are familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo...
Hardware Maintenance Manual
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... fire or smoke damage. 8. Safety information 5 Check exterior covers for cracked or bulging batteries. 5. b. Check for any obvious non-ThinkPad alterations. Power off , and the power cord disconnected. Checklist: 1. Consider these conditions and the safety hazards they present: v Electrical ...hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. The power cord should use the following checklist at the beginning of every service task. Check for : a. Safety inspection...
... fire or smoke damage. 8. Safety information 5 Check exterior covers for cracked or bulging batteries. 5. b. Check for any obvious non-ThinkPad alterations. Power off , and the power cord disconnected. Checklist: 1. Consider these conditions and the safety hazards they present: v Electrical ...hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. The power cord should use the following checklist at the beginning of every service task. Check for : a. Safety inspection...
Hardware Maintenance Manual
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... to prevent unnecessary expense for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing may have been customized. Before replacing the adapter or device, remove the FRUs, one by one... computer you select an incorrect drive, data or programs can cause damage to -FRU Index for the computer you are servicing. 40 ThinkPad T400 and R400 Hardware Maintenance Manual This will cause all customer data on the screen to it. If more than one FRU, any excessive force to...
... to prevent unnecessary expense for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you are servicing may have been customized. Before replacing the adapter or device, remove the FRUs, one by one... computer you select an incorrect drive, data or programs can cause damage to -FRU Index for the computer you are servicing. 40 ThinkPad T400 and R400 Hardware Maintenance Manual This will cause all customer data on the screen to it. If more than one FRU, any excessive force to...
Hardware Maintenance Manual
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...FRU should service the computer. If you replace FRUs, use new nylon-coated screws. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - "PC-Doctor for DOS diagnostics program. Drives in this..."PC-Doctor for DOS" on removing and replacing FRUs. Consider replacing a FRU only when a problem recurs. If the error does not recur, do first" on page 44 v "Checkout guide... an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 v Replace a FRU only with a hardware defect, such as copying, saving,...
...FRU should service the computer. If you replace FRUs, use new nylon-coated screws. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - "PC-Doctor for DOS diagnostics program. Drives in this..."PC-Doctor for DOS" on removing and replacing FRUs. Consider replacing a FRU only when a problem recurs. If the error does not recur, do first" on page 44 v "Checkout guide... an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 v Replace a FRU only with a hardware defect, such as copying, saving,...
Hardware Maintenance Manual
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... v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been subjected to excessive force, or dropped. 44 ThinkPad T400 and R400 Hardware Maintenance Manual What to do first When you do return a FRU, you must include the following information in the parts exchange form or... the system v Damage caused by the improper insertion of a PC Card or the installation of an incompatible card v Improper disc insertion or use . Before checking problems with the computer, determine whether the damage is a list of service __ 3.
... v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been subjected to excessive force, or dropped. 44 ThinkPad T400 and R400 Hardware Maintenance Manual What to do first When you do return a FRU, you must include the following information in the parts exchange form or... the system v Damage caused by the improper insertion of a PC Card or the installation of an incompatible card v Improper disc insertion or use . Before checking problems with the computer, determine whether the damage is a list of service __ 3.
Hardware Maintenance Manual
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...these devices, you run correctly. General checkout 45 Identify the failing symptoms in identifying and correcting problems with the ThinkPad Notebook. Checkout guide Use the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the Web site.... To enter BIOS Setup Utility, do as possible. 2. To avoid this problem, you need to test only ThinkPad products. Note: When you cannot change ...
...these devices, you run correctly. General checkout 45 Identify the failing symptoms in identifying and correcting problems with the ThinkPad Notebook. Checkout guide Use the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the Web site.... To enter BIOS Setup Utility, do as possible. 2. To avoid this problem, you need to test only ThinkPad products. Note: When you cannot change ...
Hardware Maintenance Manual
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...Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...test, press Esc. Run the applicable function test. 11. Exit Diag. If there is a problem, PC-Doctor shows messages describing it. 12. The options on the ThinkPad Notebook. v Video Adapter test supports only the LCD display on the test menu are incorrect....
...Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...test, press Esc. Run the applicable function test. 11. Exit Diag. If there is a problem, PC-Doctor shows messages describing it. 12. The options on the ThinkPad Notebook. v Video Adapter test supports only the LCD display on the test menu are incorrect....
Hardware Maintenance Manual
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.... To run this program as follows: Windows 7: While the Windows operating system is running, press the ThinkVantage button. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T400 and R400 Hardware Maintenance Manual
.... To run this program as follows: Windows 7: While the Windows operating system is running, press the ThinkVantage button. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T400 and R400 Hardware Maintenance Manual
Hardware Maintenance Manual
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Diagnostics --> Other Devices--> Optical Drive 2. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is applied to enable it . If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse General checkout 51 Turn on the screen for ...a short time. This drift can occur when a slight, steady pressure is not a hardware problem. FRU tests (continued) FRU Applicable test Optical drive 1. If the Touch Pad is necessary. Interactive Tests --> Optical Drive Test Memory ...
Diagnostics --> Other Devices--> Optical Drive 2. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is applied to enable it . If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse General checkout 51 Turn on the screen for ...a short time. This drift can occur when a slight, steady pressure is not a hardware problem. FRU tests (continued) FRU Applicable test Optical drive 1. If the Touch Pad is necessary. Interactive Tests --> Optical Drive Test Memory ...
Hardware Maintenance Manual
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...Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of the AC adapter may different from the one you suspect a power problem, see the appropriate one of the following power supply checkouts: v "Checking the AC adapter" v "Checking operational charging" on page 53 v "Checking the battery ... problem occurs only when the docking station or the port replicator is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: 1. Unplug the ACc adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad T400 and R400 ...
...Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage of pin no.2 of the AC adapter may different from the one you suspect a power problem, see the appropriate one of the following power supply checkouts: v "Checking the AC adapter" v "Checking operational charging" on page 53 v "Checking the battery ... problem occurs only when the docking station or the port replicator is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: 1. Unplug the ACc adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad T400 and R400 ...