Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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Flash UUID 49 Running the Diagnostics 50 PC Doctor System Diagnostics 51 FRU Removals and Replacements 60 FRU Service Procedures 61 Battery ASM 62 Hard Disk Drive 63 Combo Bay 64 Diskette Drive (FDD ASM 64 CD-ROM ASM 65 Combo Bay ...FPC 66 Hard Disk Adapter Combo Bay ASM 67 Modem Card 68 Backup Battery (RTC 69 Keyboard 70 LED Board 72 Upper Heatsink 73 PCMCIA Slots 74 CPU Board 75 LCD Panel ASM 76 Upper Cover ... 112 12.1" LCD ASM Parts Listing 112 13.3" LCD ASM Parts Listing 114 14.1" LCD ASM Parts Listing 116 viii ThinkPad 390E
Flash UUID 49 Running the Diagnostics 50 PC Doctor System Diagnostics 51 FRU Removals and Replacements 60 FRU Service Procedures 61 Battery ASM 62 Hard Disk Drive 63 Combo Bay 64 Diskette Drive (FDD ASM 64 CD-ROM ASM 65 Combo Bay ...FPC 66 Hard Disk Adapter Combo Bay ASM 67 Modem Card 68 Backup Battery (RTC 69 Keyboard 70 LED Board 72 Upper Heatsink 73 PCMCIA Slots 74 CPU Board 75 LCD Panel ASM 76 Upper Cover ... 112 12.1" LCD ASM Parts Listing 112 13.3" LCD ASM Parts Listing 114 14.1" LCD ASM Parts Listing 116 viii ThinkPad 390E
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...). 5. Verify that are used to touch the backup battery (RTC) for 20 minutes or use a screwdriver to protect the system and the hard disk drive data from unauthorized access. Supervisor and HDD passwords: The ... password, the hard disk drive must be replaced. No overriding capability is provided, so it cannot be replaced. Remove the battery pack and AC Adapter. 3. If the customer forgets the Supervisor password, the system board must be replaced if they are security features that the password prompt does not appear. ThinkPad 390E 21
...). 5. Verify that are used to touch the backup battery (RTC) for 20 minutes or use a screwdriver to protect the system and the hard disk drive data from unauthorized access. Supervisor and HDD passwords: The ... password, the hard disk drive must be replaced. No overriding capability is provided, so it cannot be replaced. Remove the battery pack and AC Adapter. 3. If the customer forgets the Supervisor password, the system board must be replaced if they are security features that the password prompt does not appear. ThinkPad 390E 21
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...is being read from the CD-ROM drive. For details, see the User's Reference. Symbol (1) Battery status Color Green Blinking orange Orange (2) Suspend mode (3) Drive in suspend mode. The battery pack needs to the hard disk drive, diskette drive, or data is in use Green Blinking ...green Orange (4) Numeric lock Green Meaning Enough battery power remains for operation. The numeric keypad on . You enable or disable the keypad by pressing and holding the Shift key, and pressing the NumLk key. ThinkPad 390E 25 The computer is being charged. Do not enter...
...is being read from the CD-ROM drive. For details, see the User's Reference. Symbol (1) Battery status Color Green Blinking orange Orange (2) Suspend mode (3) Drive in suspend mode. The battery pack needs to the hard disk drive, diskette drive, or data is in use Green Blinking ...green Orange (4) Numeric lock Green Meaning Enough battery power remains for operation. The numeric keypad on . You enable or disable the keypad by pressing and holding the Shift key, and pressing the NumLk key. ThinkPad 390E 25 The computer is being charged. Do not enter...
Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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..., go to the appropriate power supply check listed below: "Checking the AC Adapter" "Checking the Operational Charging" on page 34 "Checking the Battery ASM" on page 34 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is supplied. 3. Power ...DC & BATT board. then check that power is used: If the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature. ThinkPad 390E 33 See the following figure. Remove the battery ASM. 2. Connect the AC Adapter and check that power is not correct, replace the AC Adapter. ...
..., go to the appropriate power supply check listed below: "Checking the AC Adapter" "Checking the Operational Charging" on page 34 "Checking the Battery ASM" on page 34 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is supplied. 3. Power ...DC & BATT board. then check that power is used: If the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature. ThinkPad 390E 33 See the following figure. Remove the battery ASM. 2. Connect the AC Adapter and check that power is not correct, replace the AC Adapter. ...
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... is correct, replace the DC-DC & BATT board then the system board. 34 ThinkPad 390E This protects the Battery ASM from being overcharged or having a shortened life. Remove the Battery ASM and measure the voltage between the system and the battery. 3. If the voltage is less than 10.6V (Li-Ion) or 9.6V (NiMH), replace...
... is correct, replace the DC-DC & BATT board then the system board. 34 ThinkPad 390E This protects the Battery ASM from being overcharged or having a shortened life. Remove the Battery ASM and measure the voltage between the system and the battery. 3. If the voltage is less than 10.6V (Li-Ion) or 9.6V (NiMH), replace...
Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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Suspend Mode: In suspend mode, the following occurs: The LCD backlight turns off . The hard disk drive is pressed. 36 ThinkPad 390E Events that cause the computer to enter suspend mode: Suspend mode requested by the Fn key (Fn+F3). The specified time has elapsed. The ... suspend mode: The Lid is powered off . Standby Mode: In standby mode, the following occurs: The LCD is opened. The audio amplifier turns off . Battery low occurs and hibernation conditions are available in the computer system to reduce power consumption and to suspend when docked. Notes: 1. In the IBM BIOS...
Suspend Mode: In suspend mode, the following occurs: The LCD backlight turns off . The hard disk drive is pressed. 36 ThinkPad 390E Events that cause the computer to enter suspend mode: Suspend mode requested by the Fn key (Fn+F3). The specified time has elapsed. The ... suspend mode: The Lid is powered off . Standby Mode: In standby mode, the following occurs: The LCD is opened. The audio amplifier turns off . Battery low occurs and hibernation conditions are available in the computer system to reduce power consumption and to suspend when docked. Notes: 1. In the IBM BIOS...
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Events that uses the NTFS/HPFS format system. Click on switch is enabled. Notes: 1. A critically low battery condition occurs. The power switch is signaled. The real time clock alarm is pressed. How to enter hibernation mode: Hibernation mode requested by ...Timer conditions are stored on the hard disk drive is read and the system status is attached to resume operation from the hard disk drive. ThinkPad 390E 37 Also, if boot manager is powered off. The system is installed, the computer cannot enter hibernation mode. The computer cannot enter hibernation mode...
Events that uses the NTFS/HPFS format system. Click on switch is enabled. Notes: 1. A critically low battery condition occurs. The power switch is signaled. The real time clock alarm is pressed. How to enter hibernation mode: Hibernation mode requested by ...Timer conditions are stored on the hard disk drive is read and the system status is attached to resume operation from the hard disk drive. ThinkPad 390E 37 Also, if boot manager is powered off. The system is installed, the computer cannot enter hibernation mode. The computer cannot enter hibernation mode...
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... type in BIOS Setup Utility. 2. System board ThinkPad 390E 41 Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete - Load Setup Defaults in the BIOS Setup Utility. 2. DIMM 3. System board 1. Backtup battery (RTC) 2. Run BIOS Setup Utility to "... 02B0 Diskette drive A error 02B2 Incorrect Drive A type - System board 1. Cache disabled 02F0 CPU ID: FRU/Action in Sequence Replace backup battery (RTC) and run BIOS Setup Utility to "Diskette Drive Checkout" on page 28. 1. Load Setup Defaults in the BIOS Setup Utility. 2....
... type in BIOS Setup Utility. 2. System board ThinkPad 390E 41 Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete - Load Setup Defaults in the BIOS Setup Utility. 2. DIMM 3. System board 1. Backtup battery (RTC) 2. Run BIOS Setup Utility to "... 02B0 Diskette drive A error 02B2 Incorrect Drive A type - System board 1. Cache disabled 02F0 CPU ID: FRU/Action in Sequence Replace backup battery (RTC) and run BIOS Setup Utility to "Diskette Drive Checkout" on page 28. 1. Load Setup Defaults in the BIOS Setup Utility. 2....
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...off, LCD blank during POST Battery ASM AC Adapter DC-DC & BATT board ASM System board No beep, power-on indicator on , LCD blank, no POST Ensure every connector is connected tightly and correctly. CPU card System board ThinkPad 390E 43 then connect the AC ...Adapter to the computer to recharge the battery. DIMM 2. System board I/O device IRQ conflict 1. Backup battery (RTC) 3. BIOS ROM 2. System board Operating system not found 1. Hard disk...
...off, LCD blank during POST Battery ASM AC Adapter DC-DC & BATT board ASM System board No beep, power-on indicator on , LCD blank, no POST Ensure every connector is connected tightly and correctly. CPU card System board ThinkPad 390E 43 then connect the AC ...Adapter to the computer to recharge the battery. DIMM 2. System board I/O device IRQ conflict 1. Backup battery (RTC) 3. BIOS ROM 2. System board Operating system not found 1. Hard disk...
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... system runs correctly. DC/DC & Charger board ASM 4. System board LCD screen unreadable Character missing pels Screen abnormal Wrong color displayed 1. Battery 2. LCD FPC ASM 4. System board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence 1. Reseat the LED board. 2. Keyboard 3. LCD 6. Reseat the keyboard cable. 2. System board 44 ThinkPad 390E LED board 3.
... system runs correctly. DC/DC & Charger board ASM 4. System board LCD screen unreadable Character missing pels Screen abnormal Wrong color displayed 1. Battery 2. LCD FPC ASM 4. System board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence 1. Reseat the LED board. 2. Keyboard 3. LCD 6. Reseat the keyboard cable. 2. System board 44 ThinkPad 390E LED board 3.
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... power off. FRU/Action in Sequence System cannot detect the PC Card (PCMCIA) 1. DC/DC & Charger board ASM 4. System board Battery DC/DC & Charger board ASM Combobay board System board PC Card (PCMCIA)-Related Symptoms Symptom/Error FRU/Action in Sequence...no sound comes from hibernation mode. 1. Battery can't be charged. PC Card (PCMCIA) slots assembly 2. The system will not enter suspend mode after closing the LCD. 1. Keyboard (if control is from the keyboard) 2. Keyboard (if control is from the computer. 1. System board ThinkPad 390E 45 DC/DC & Charger board ASM ...
... power off. FRU/Action in Sequence System cannot detect the PC Card (PCMCIA) 1. DC/DC & Charger board ASM 4. System board Battery DC/DC & Charger board ASM Combobay board System board PC Card (PCMCIA)-Related Symptoms Symptom/Error FRU/Action in Sequence...no sound comes from hibernation mode. 1. Battery can't be charged. PC Card (PCMCIA) slots assembly 2. The system will not enter suspend mode after closing the LCD. 1. Keyboard (if control is from the keyboard) 2. Keyboard (if control is from the computer. 1. System board ThinkPad 390E 45 DC/DC & Charger board ASM ...
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...board System board Run printer self-test. Reseat the Combobay ASM. 1. When analyzing an intermittent problem, do not replace any FRUs. 46 ThinkPad 390E DC/DC & Charger board 5. Load Setup Defaults and reboot the system. 2. Print problems. Serial or parallel port device problems. FRU/...variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electronic discharge, or software errors. Symptom/Error Battery fuel-gauge does not go higher than 90%. System board 1. Run the advanced diagnostic test for 2 hours. 2. Reseat Hard Disk/Combobay ...
...board System board Run printer self-test. Reseat the Combobay ASM. 1. When analyzing an intermittent problem, do not replace any FRUs. 46 ThinkPad 390E DC/DC & Charger board 5. Load Setup Defaults and reboot the system. 2. Print problems. Serial or parallel port device problems. FRU/...variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electronic discharge, or software errors. Symptom/Error Battery fuel-gauge does not go higher than 90%. System board 1. Run the advanced diagnostic test for 2 hours. 2. Reseat Hard Disk/Combobay ...
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...off the computer. 2. Visually check them for damage. PC Cards (PCMCIA) 4. Do not replace a non-defective FRU. CPU card ThinkPad 390E 47 a. System board b. If any error is detected, replace the FRU shown by the FRU code.. Devices attached to verify that the... Problems You are here because the diagnostic tests did not identify which adapter or device failed, which installed devices are found, replace the FRU. 3. Battery ASM e. Printer, mouse, and other external devices d. Non-IBM devices b. If the problem does not recur, reconnect the removed devices one at ...
...off the computer. 2. Visually check them for damage. PC Cards (PCMCIA) 4. Do not replace a non-defective FRU. CPU card ThinkPad 390E 47 a. System board b. If any error is detected, replace the FRU shown by the FRU code.. Devices attached to verify that the... Problems You are here because the diagnostic tests did not identify which adapter or device failed, which installed devices are found, replace the FRU. 3. Battery ASM e. Printer, mouse, and other external devices d. Non-IBM devices b. If the problem does not recur, reconnect the removed devices one at ...
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...: The following table does not include user- Error Code 0-199 Error Code 0-199 Test(s) Y2K Message Year 2000 issue detected FRU/Action in Sequence: Backup battery (RTC) System board Error Code 1-1 to 1-260 Error Code 1-1 1-34 1-198 1-254 1-255 1-256 1-260 Test(s) SMBUS DMA SMBUS DMA DMA DMA IRQ Message No... RTC Message Timer 0 BIOS timer Timer 1 RAM refresh Timer 2 Pattern test Time update Periodic interrupt Alarm interrupt FRU/Action in Sequence: Check BIOS setting Backup battery (RTC) System board 52 ThinkPad 390E initiated aborts, which display the error type 195.
...: The following table does not include user- Error Code 0-199 Error Code 0-199 Test(s) Y2K Message Year 2000 issue detected FRU/Action in Sequence: Backup battery (RTC) System board Error Code 1-1 to 1-260 Error Code 1-1 1-34 1-198 1-254 1-255 1-256 1-260 Test(s) SMBUS DMA SMBUS DMA DMA DMA IRQ Message No... RTC Message Timer 0 BIOS timer Timer 1 RAM refresh Timer 2 Pattern test Time update Periodic interrupt Alarm interrupt FRU/Action in Sequence: Check BIOS setting Backup battery (RTC) System board 52 ThinkPad 390E initiated aborts, which display the error type 195.
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Error Code 304-1 to 304-199 Error Code 304«1 Test(s) BATTERY 304«199 BATTERY Message No battery installed No battery detected General battery failure FRU/Action in Sequence: Battery pack DC-DC & BATT board ASM System board Error Code 415-1 to 415-250 Error Code 415-1 415-250 Test(s) MODEM COM/Modem Message PNPISA modem detected but not enabled PCI modem detected but not enabled Modem not detected Modem ATZ No dial tone detected FRU/Action in Sequence: Reseat Modem card Modem card System board ThinkPad 390E 59
Error Code 304-1 to 304-199 Error Code 304«1 Test(s) BATTERY 304«199 BATTERY Message No battery installed No battery detected General battery failure FRU/Action in Sequence: Battery pack DC-DC & BATT board ASM System board Error Code 415-1 to 415-250 Error Code 415-1 415-250 Test(s) MODEM COM/Modem Message PNPISA modem detected but not enabled PCI modem detected but not enabled Modem not detected Modem ATZ No dial tone detected FRU/Action in Sequence: Reseat Modem card Modem card System board ThinkPad 390E 59
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...square callout, to replacement. Safety Notice 3: Translation on after FRU replacement, make sure all power cords from electrical outlets, remove the battery pack, and then disconnect any parts. An electrostatic discharge (ESD) strap (P/N 6405959) must be used to release the FRU. Metallic...The battery pack contains small amounts of the battery pack as shown in this by local ordinances or regulations. Only certified and trained personnel should service the computer. Dispose of nickel. To replace a FRU, reverse the removal procedure and follow any FRU. 60 ThinkPad 390E ...
...square callout, to replacement. Safety Notice 3: Translation on after FRU replacement, make sure all power cords from electrical outlets, remove the battery pack, and then disconnect any parts. An electrostatic discharge (ESD) strap (P/N 6405959) must be used to release the FRU. Metallic...The battery pack contains small amounts of the battery pack as shown in this by local ordinances or regulations. Only certified and trained personnel should service the computer. Dispose of nickel. To replace a FRU, reverse the removal procedure and follow any FRU. 60 ThinkPad 390E ...
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Battery ASM To remove the Battery ASM, press the latch to release, then pull out the Battery ASM. Reverse the steps described above when installing a new battery pack. 62 ThinkPad 390E
Battery ASM To remove the Battery ASM, press the latch to release, then pull out the Battery ASM. Reverse the steps described above when installing a new battery pack. 62 ThinkPad 390E
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Gently pull out the cable from the modem board cover. 68 ThinkPad 390E Step Size (Quantity) Head & Color Torque 1 M2 x 18L (1) Pan head, 2.0kgf-cm black Note: The screws do not separate from the connector to remove the screw on the modem door. 2. Carefully release the latches on page 62 To remove the modem card: 1. Use a flat-bladed screwdriver to remove the modem card. Modem Card "Battery ASM" on both sides of the modem card. 3.
Gently pull out the cable from the modem board cover. 68 ThinkPad 390E Step Size (Quantity) Head & Color Torque 1 M2 x 18L (1) Pan head, 2.0kgf-cm black Note: The screws do not separate from the connector to remove the screw on the modem door. 2. Carefully release the latches on page 62 To remove the modem card: 1. Use a flat-bladed screwdriver to remove the modem card. Modem Card "Battery ASM" on both sides of the modem card. 3.
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... can be ordered from IBM or IBM Authorized Dealers. Use of an incorrect battery can result in ignition or explosion of the battery as required by local ordinances or regulations. ThinkPad 390E 69 Dispose of the battery. Replacement batteries can cause a fire, an explosion, or severe burns. Use your thumb first to water. Do not recharge...
... can be ordered from IBM or IBM Authorized Dealers. Use of an incorrect battery can result in ignition or explosion of the battery as required by local ordinances or regulations. ThinkPad 390E 69 Dispose of the battery. Replacement batteries can cause a fire, an explosion, or severe burns. Use your thumb first to water. Do not recharge...
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Lift the keyboard up to lift the middle cover away. 2. Remove the two screws securing the keyboard. Use a flat-bladed screwdriver to release the latches to expose the keyboard connector. 70 ThinkPad 390E Step Size (Quantity) Head & Color Torque 3 M2 x 4L (2) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 3. Keyboard "Battery ASM" on page 62 "Hard Disk Drive" on page 63 To remove the keyboard: 1.
Lift the keyboard up to lift the middle cover away. 2. Remove the two screws securing the keyboard. Use a flat-bladed screwdriver to release the latches to expose the keyboard connector. 70 ThinkPad 390E Step Size (Quantity) Head & Color Torque 3 M2 x 4L (2) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 3. Keyboard "Battery ASM" on page 62 "Hard Disk Drive" on page 63 To remove the keyboard: 1.