User Guide
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... to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. Notes: 1. The Lenovo System Toolbox program is only available on page 47 for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. Symptom The computer beeps multiple times before the operating system starts...
... to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. Notes: 1. The Lenovo System Toolbox program is only available on page 47 for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. Symptom The computer beeps multiple times before the operating system starts...
Hardware Maintenance Manual
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... log files created by the diagnostic program. You can run the Lenovo System Toolbox, click Start ® All Programs ® Lenovo Services ® Lenovo System Toolbox. Chapter 5. To run the PC-Doctor for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. Running the diagnostic program from a diagnostic disc This...
... log files created by the diagnostic program. You can run the Lenovo System Toolbox, click Start ® All Programs ® Lenovo Services ® Lenovo System Toolbox. Chapter 5. To run the PC-Doctor for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. Running the diagnostic program from a diagnostic disc This...
Hardware Maintenance Manual
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... Test aborted by user 000-196-XXX BIOS test halt, error threshold exceeded FRU/Action No action 1. Reboot the system 2. Diagnostic error codes Refer to review the log file 2. Flash the system. System board 1. See "Flash update procedures" on page 91 2. See "Running tests" on page 34 for the specific type... system. System board 1. Flash the system. Adapter card 3. Flash the system. System board Information only Re-start the test to reset the log file 42 ThinkCentre Hardware Maintenance Manual Re-start the test, if necessary 1.
... Test aborted by user 000-196-XXX BIOS test halt, error threshold exceeded FRU/Action No action 1. Reboot the system 2. Diagnostic error codes Refer to review the log file 2. Flash the system. System board 1. See "Flash update procedures" on page 91 2. See "Running tests" on page 34 for the specific type... system. System board 1. Flash the system. Adapter card 3. Flash the system. System board Information only Re-start the test to reset the log file 42 ThinkCentre Hardware Maintenance Manual Re-start the test, if necessary 1.
Hardware Maintenance Manual
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... System board Information only Re-start the test to "Undetermined problems" on page 37 2. Replace component under test 1. System board 44 ThinkCentre Hardware Maintenance Manual Press F3 to "Undetermined problems" on IRQ4 2. Replace the component that is called out in warning statement 4. Device on... under function test System board System board System board 1. Flash the system and retest. Device on page 37 2. Go to review the log file 2. Diagnostic Error Code 001-036-XXX System Register error 001-038-XXX System Extension failure 001-039-XXX System...
... System board Information only Re-start the test to "Undetermined problems" on page 37 2. Replace component under test 1. System board 44 ThinkCentre Hardware Maintenance Manual Press F3 to "Undetermined problems" on IRQ4 2. Replace the component that is called out in warning statement 4. Device on... under function test System board System board System board 1. Flash the system and retest. Device on page 37 2. Go to review the log file 2. Diagnostic Error Code 001-036-XXX System Register error 001-038-XXX System Extension failure 001-039-XXX System...
Hardware Maintenance Manual
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...-test. System board 1. Video card, if installed 2. System board 1. Video card, if installed 4. Press F3 to review the log file 2. System board 1. Video card, if installed 2. See "Flash update procedures" on page 63 46 ThinkCentre Hardware Maintenance Manual Video card, if installed 2. Video card, if installed 2. If a component is called out, make...
...-test. System board 1. Video card, if installed 2. System board 1. Video card, if installed 4. Press F3 to review the log file 2. System board 1. Video card, if installed 2. See "Flash update procedures" on page 63 46 ThinkCentre Hardware Maintenance Manual Video card, if installed 2. Video card, if installed 2. If a component is called out, make...
Hardware Maintenance Manual
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... 91 3. Run setup, enable port 3. Diskette drive Cable 2. Replace the component under test 1. See "Flash update procedures" on page 63 1. Diskette drive cable 2. Symptom-to review the log file 2. Diagnostic Error Code 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error 006-000...
... 91 3. Run setup, enable port 3. Diskette drive Cable 2. Replace the component under test 1. See "Flash update procedures" on page 63 1. Diskette drive cable 2. Symptom-to review the log file 2. Diagnostic Error Code 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error 006-000...
Hardware Maintenance Manual
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...component is called out is connected and/or enabled. System board No action 1. Flash the system and re-test. Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 3. External serial device 2. Diagnostic Error Code 011-...XXX Parallel port Test aborted by user FRU/Action 1. System board System board Information only Re-start the test, if necessary 48 ThinkCentre Hardware Maintenance Manual Replace the component that is called out, make sure it is connected and/or enabled. See Chapter 6 "Diagnostics,...
...component is called out is connected and/or enabled. System board No action 1. Flash the system and re-test. Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 3. External serial device 2. Diagnostic Error Code 011-...XXX Parallel port Test aborted by user FRU/Action 1. System board System board Information only Re-start the test, if necessary 48 ThinkCentre Hardware Maintenance Manual Replace the component that is called out, make sure it is connected and/or enabled. See Chapter 6 "Diagnostics,...
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... port Reset condition detected 015-036-XXX USB port Register error 015-040-XXX USB port IRQ failure FRU/Action 1. Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 2. Re-run test 3. If a component is called out is connected and/or...
... port Reset condition detected 015-036-XXX USB port Register error 015-040-XXX USB port IRQ failure FRU/Action 1. Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 2. Re-run test 3. If a component is called out is connected and/or...
Hardware Maintenance Manual
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...warning 1. Replace component under test 018-198-XXX PCI Card test aborted 1. Riser card, if installed 2. Information only Re-start the test to review the log file 2. Replace the component that is called out in warning statement 4. Flash the system and re-test. Re-start the test, ... System board 018-195-XXX PCI Card Test aborted by user Information only Re-start the test to "Undetermined problems" on page 63 50 ThinkCentre Hardware Maintenance Manual Press F3 to reset the log file 015-197-XXX USB port test warning 1. Re-run test 3. Re-start the test...
...warning 1. Replace component under test 018-198-XXX PCI Card test aborted 1. Riser card, if installed 2. Information only Re-start the test to review the log file 2. Replace the component that is called out in warning statement 4. Flash the system and re-test. Re-start the test, ... System board 018-195-XXX PCI Card Test aborted by user Information only Re-start the test to "Undetermined problems" on page 63 50 ThinkCentre Hardware Maintenance Manual Press F3 to reset the log file 015-197-XXX USB port test warning 1. Re-run test 3. Re-start the test...
Hardware Maintenance Manual
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Press F3 to "Undetermined problems" on page 63 2. Re-run test 3. Replace the component under function test 1. Go to review the log file 2. Riser card, if installed 3. IDE device 5. Symptom-to "Undetermined problems" on page 63 1. PCI card 2. Make sure the component that is called ...
Press F3 to "Undetermined problems" on page 63 2. Re-run test 3. Replace the component under function test 1. Go to review the log file 2. Riser card, if installed 3. IDE device 5. Symptom-to "Undetermined problems" on page 63 1. PCI card 2. Make sure the component that is called ...
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.../Action 1. Check power supply 3. If a component is connected and/or enabled. See "Flash update procedures" on page 91 3. System board 52 ThinkCentre Hardware Maintenance Manual Press F3 to "Undetermined problems" on page 63 1. Make sure the component that is called out, make sure it is called... out in warning statement 4. See "Flash update procedures" on page 91 3. SCSI signal cable 2. Go to review the log file 2. IDE device 5. System board Information only Re-start the test to "Undetermined problems" on page 63 2. Flash the system and...
.../Action 1. Check power supply 3. If a component is connected and/or enabled. See "Flash update procedures" on page 91 3. System board 52 ThinkCentre Hardware Maintenance Manual Press F3 to "Undetermined problems" on page 63 1. Make sure the component that is called out, make sure it is called... out in warning statement 4. See "Flash update procedures" on page 91 3. SCSI signal cable 2. Go to review the log file 2. IDE device 5. System board Information only Re-start the test to "Undetermined problems" on page 63 2. Flash the system and...
Hardware Maintenance Manual
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... log file 2. RAID device 3. Press F3 to "Undetermined problems" on page 63 1. Re-run test 3. Symptom-to review the log file 2. SCSI signal cable 2. SCSI device 4. Make sure the component that is called out is connected and/or enabled. See Chapter 6 "Diagnostics, Test ...
... log file 2. RAID device 3. Press F3 to "Undetermined problems" on page 63 1. Re-run test 3. Symptom-to review the log file 2. SCSI signal cable 2. SCSI device 4. Make sure the component that is called out is connected and/or enabled. See Chapter 6 "Diagnostics, Test ...
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... page 63 1. Go to "Undetermined problems" on page 37 2. Go to "Undetermined problems" on page 91 3. System board Information only Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 63 1. Flash the system and re-test. Re-run test 3. Run Setup 2. Re... called out is connected and/or enabled. See "Undetermined problems" on page 63 2. Flash the system and re-test. Replace component under function test 54 ThinkCentre Hardware Maintenance Manual
... page 63 1. Go to "Undetermined problems" on page 37 2. Go to "Undetermined problems" on page 91 3. System board Information only Re-start the test to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 63 1. Flash the system and re-test. Re-run test 3. Run Setup 2. Re... called out is connected and/or enabled. See "Undetermined problems" on page 63 2. Flash the system and re-test. Replace component under function test 54 ThinkCentre Hardware Maintenance Manual
Hardware Maintenance Manual
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... out is called out, make sure it is connected and/or enabled. Flash the system and re-test. System board 1. Run Setup 2. Symptom-to review the log file 2. Press F3 to -FRU Index 55 Mouse 3. Speakers 2. Remove the game port device and re-test the system Information only Re... component under test 1. System board Information only Re-start the test to reset the log file 1. Re-start the test, if necessary 1. Go to review the log file 2. Diagnostic Error Code 071-25X-XXX Audio port failure 080-000-XXX Game Port interface Test Passed 080-XXX-XXX Game Port...
... out is called out, make sure it is connected and/or enabled. Flash the system and re-test. System board 1. Run Setup 2. Symptom-to review the log file 2. Press F3 to -FRU Index 55 Mouse 3. Speakers 2. Remove the game port device and re-test the system Information only Re... component under test 1. System board Information only Re-start the test to reset the log file 1. Re-start the test, if necessary 1. Go to review the log file 2. Diagnostic Error Code 071-25X-XXX Audio port failure 080-000-XXX Game Port interface Test Passed 080-XXX-XXX Game Port...
Hardware Maintenance Manual
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... Replace the component that is called out is called out in warning statement 4. Replace the component under test 1. Re-start the test to review the log file 2. Go to "Undetermined problems" on page 63 1. Replace component under function test No action 1. If a component is called... and re-test. Replace component under function test No action 1. System board Information only Re-start the test, if necessary 56 ThinkCentre Hardware Maintenance Manual Flash the system. System board Information only Re-start the test, if necessary 1. Diagnostic Error Code 086-197-...
... Replace the component that is called out is called out in warning statement 4. Replace the component under test 1. Re-start the test to review the log file 2. Go to "Undetermined problems" on page 63 1. Replace component under function test No action 1. If a component is called... and re-test. Replace component under function test No action 1. System board Information only Re-start the test, if necessary 56 ThinkCentre Hardware Maintenance Manual Flash the system. System board Information only Re-start the test, if necessary 1. Diagnostic Error Code 086-197-...
Hardware Maintenance Manual
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See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 3. Re-run test 3. Go to review the log file 2. Flash the system and re-test. System board 1. Press F3 to "Undetermined problems" on page 63 1. Replace the component that is called ...(s) test aborted FRU/Action 1. Press F3 to reset the log file 1. Replace the component under test 1. System board No action 1. Re-start the test to review the log file 2. Re-start the test, if necessary 1.
See Chapter 6 "Diagnostics, Test and Recovery Information" on page 91 3. Re-run test 3. Go to review the log file 2. Flash the system and re-test. System board 1. Press F3 to "Undetermined problems" on page 63 1. Replace the component that is called ...(s) test aborted FRU/Action 1. Press F3 to reset the log file 1. Replace the component under test 1. System board No action 1. Re-start the test to review the log file 2. Re-start the test, if necessary 1.
Hardware Maintenance Manual
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... settings that can also download the PC-Doctor for DOS diagnostic program from:http://www.lenovo.com/supportSee "PC-Doctor for DOS" on page 38 for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. For additional information about running the Windows operating system) • PC-Doctor for...
... settings that can also download the PC-Doctor for DOS diagnostic program from:http://www.lenovo.com/supportSee "PC-Doctor for DOS" on page 38 for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. For additional information about running the Windows operating system) • PC-Doctor for...
Hardware Maintenance Manual
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... page 99 3. System board 1. See "Updating (flashing) BIOS from a disc" on page 99 3. Re-run test 3. System board Information only Re-start the test to review the log file 2. Reboot the system 2. System board 1. Re-start the test, if necessary 1. See "Updating (flashing) BIOS from a disc" on page 99 2. Replace component...
... page 99 3. System board 1. See "Updating (flashing) BIOS from a disc" on page 99 3. Re-run test 3. System board Information only Re-start the test to review the log file 2. Reboot the system 2. System board 1. Re-start the test, if necessary 1. See "Updating (flashing) BIOS from a disc" on page 99 2. Replace component...
Hardware Maintenance Manual
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..." on page 99 3. See "Updating (flashing) BIOS from a disc" on page 99 3. Flash the system. Run Setup 2. Press F3 to -FRU index 47 Symptom-to review the log file 2. System board No action System board System board System board 1. Flash the system. System board System board 1. Flash the system. Flash the...
..." on page 99 3. See "Updating (flashing) BIOS from a disc" on page 99 3. Flash the system. Run Setup 2. Press F3 to -FRU index 47 Symptom-to review the log file 2. System board No action System board System board System board 1. Flash the system. System board System board 1. Flash the system. Flash the...
Hardware Maintenance Manual
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...6 "Using the Setup Utility" on page 41 2. If a component is called out, make sure it is connected and/or enabled. Press F3 to review the log file 2. Monitor 3. Replace the component under function test 1. See Chapter 6 "Using the Setup Utility" on page 41 2. See "Updating ...(flashing) BIOS from a disc" on page 99 3. See "Updating (flashing) BIOS from a disc" on page 99 3. Press F3 to review the log file 2. Make sure the component that is called out in warning statement 4. Replace component under test 1. Video card, if installed 2. Flash...
...6 "Using the Setup Utility" on page 41 2. If a component is called out, make sure it is connected and/or enabled. Press F3 to review the log file 2. Monitor 3. Replace the component under function test 1. See Chapter 6 "Using the Setup Utility" on page 41 2. See "Updating ...(flashing) BIOS from a disc" on page 99 3. See "Updating (flashing) BIOS from a disc" on page 99 3. Press F3 to review the log file 2. Make sure the component that is called out in warning statement 4. Replace component under test 1. Video card, if installed 2. Flash...