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... . 71 Locating connectors on the rear of the computer . 72 Removing the computer cover 73 Locating components 75 Locating parts on the system board 76 Removing and reinstalling the front bezel . . . . 77 Replacing a memory module 78 Replacing the power supply 79 Replacing the heat sink and fan assembly . . . . 80 Replacing the microprocessor 81 Replacing the system board 84 Replacing the battery 86 Replacing an adapter card 87 Replacing the primary hard disk drive. . . . . . 89 Replacing the secondary hard disk drive . . . . 92 Replacing the optical drive 94...
... . 71 Locating connectors on the rear of the computer . 72 Removing the computer cover 73 Locating components 75 Locating parts on the system board 76 Removing and reinstalling the front bezel . . . . 77 Replacing a memory module 78 Replacing the power supply 79 Replacing the heat sink and fan assembly . . . . 80 Replacing the microprocessor 81 Replacing the system board 84 Replacing the battery 86 Replacing an adapter card 87 Replacing the primary hard disk drive. . . . . . 89 Replacing the secondary hard disk drive . . . . 92 Replacing the optical drive 94...
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... and you cannot continue, replace the last device tested. © Copyright Lenovo 2008, 2012 35 If you did not receive the correct response, proceed to "Diagnostic error codes" on all cables and power cords. 3. Run the Diagnostic programs. See Chapter 5 "Diagnostic programs" on page 37. • If you log in and then a black screen displays, contact your operating system is displayed, turn the power and the computer back on...
... and you cannot continue, replace the last device tested. © Copyright Lenovo 2008, 2012 35 If you did not receive the correct response, proceed to "Diagnostic error codes" on all cables and power cords. 3. Run the Diagnostic programs. See Chapter 5 "Diagnostic programs" on page 37. • If you log in and then a black screen displays, contact your operating system is displayed, turn the power and the computer back on...
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... isolate and repair the problem yourself after running in the Windows® operating system. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the program, you can use the preinstalled diagnostic program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information. If your Windows 7 model is not...
... isolate and repair the problem yourself after running in the Windows® operating system. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the program, you can use the preinstalled diagnostic program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information. If your Windows 7 model is not...
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... from CMOS and displayed using the YYYYMMDD format. • ChkDigits: Contains a 2-digit check-digit value to either a fixed disk drive, removable media drive, processor, specific RIMM, or a device on the PCI bus. • Date: Contains the date when the diagnostic test was run on the specified date. - Diagnostics were run . The date is a non-recoverable process. Note: See "Diagnostic error codes" on all copies of time to all desired tests. 1. hard drive The diagnostics...
... from CMOS and displayed using the YYYYMMDD format. • ChkDigits: Contains a 2-digit check-digit value to either a fixed disk drive, removable media drive, processor, specific RIMM, or a device on the PCI bus. • Date: Contains the date when the diagnostic test was run on the specified date. - Diagnostics were run . The date is a non-recoverable process. Note: See "Diagnostic error codes" on all copies of time to all desired tests. 1. hard drive The diagnostics...
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... and changing settings The Setup Utility program menu lists items that hardware has been removed or new hardware has been installed in the Setup Utility program. To view or change the configuration settings of each screen. When working with the Setup Utility program menu, you hear multiple beeps, release the F1 key. For security reasons, it is not displayed until you are not case sensitive © Copyright Lenovo 2008, 2012 43 The Setup Utility program might override any passwords...
... and changing settings The Setup Utility program menu lists items that hardware has been removed or new hardware has been installed in the Setup Utility program. To view or change the configuration settings of each screen. When working with the Setup Utility program menu, you hear multiple beeps, release the F1 key. For security reasons, it is not displayed until you are not case sensitive © Copyright Lenovo 2008, 2012 43 The Setup Utility program might override any passwords...
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...When a Hard Disk User Password is set, it deters unauthorized persons from changing configuration settings. To enable or disable a device, do not have an internal hard disk drive and use your network or storage administrator. From the Setup Utility program, select Security ® Set Passwords. 3. Storage Array, contact your Administrator Password. For more information, see "Password considerations" on page 43. 44 ThinkCentre Hardware Maintenance Manual If both the Power-On Password and the Administrator Password are set, you must use a remote hard disk drive accessed through...
...When a Hard Disk User Password is set, it deters unauthorized persons from changing configuration settings. To enable or disable a device, do not have an internal hard disk drive and use your network or storage administrator. From the Setup Utility program, select Security ® Set Passwords. 3. Storage Array, contact your Administrator Password. For more information, see "Password considerations" on page 43. 44 ThinkCentre Hardware Maintenance Manual If both the Power-On Password and the Administrator Password are set, you must use a remote hard disk drive accessed through...
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... drive cable 2. Video card, if installed 2. Re-run test 3. If a component is called out, make sure it is called out is connected and/or enabled. See "Updating (flashing) BIOS from a disc" on page 69 1. Replace component under function test 1. Make sure the component that is connected and/or enabled 2. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test. Symptom-to review the log file 2. System board...
... drive cable 2. Video card, if installed 2. Re-run test 3. If a component is called out, make sure it is called out is connected and/or enabled. See "Updating (flashing) BIOS from a disc" on page 69 1. Replace component under function test 1. Make sure the component that is connected and/or enabled 2. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test. Symptom-to review the log file 2. System board...
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... reset the log file 1. See "Updating (flashing) BIOS from a disc" on page 43 2. System board System board Information only Re-start the test to "Undetermined problems" on page 43 2. Run setup, enable port 3. System board 1. Replace component under test 1. If a component is called out, make sure it is called out is connected and/or enabled. Re-run test 3. See Chapter 6 "Using the Setup Utility" on page 69 2. Re-start the test, if necessary 1. External serial device 2. System board System board System board 54 ThinkCentre Hardware Maintenance Manual Diagnostic Error Code...
... reset the log file 1. See "Updating (flashing) BIOS from a disc" on page 43 2. System board System board Information only Re-start the test to "Undetermined problems" on page 43 2. Run setup, enable port 3. System board 1. Replace component under test 1. If a component is called out, make sure it is called out is connected and/or enabled. Re-run test 3. See Chapter 6 "Using the Setup Utility" on page 69 2. Re-start the test, if necessary 1. External serial device 2. System board System board System board 54 ThinkCentre Hardware Maintenance Manual Diagnostic Error Code...
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... test to reset the log file 1. Re-run test 3. Replace the component that is connected and/or enabled 2. Replace component under test 1. System board 1. Run memory test 4. System board 1. See "Updating (flashing) BIOS from a disc" on page 69 2. Remove USB device(s) and re-test 2. Press F3 to "Undetermined problems" on page 560 3. See Chapter 6 "Using the Setup Utility" on page 560 3. Flash the system and re-test. Go to review the log file 2. Remove USB device(s) and re-test 2. Flash the system. Reboot the system 2. Make...
... test to reset the log file 1. Re-run test 3. Replace the component that is connected and/or enabled 2. Replace component under test 1. System board 1. Run memory test 4. System board 1. See "Updating (flashing) BIOS from a disc" on page 69 2. Remove USB device(s) and re-test 2. Press F3 to "Undetermined problems" on page 560 3. See Chapter 6 "Using the Setup Utility" on page 560 3. Flash the system and re-test. Go to review the log file 2. Remove USB device(s) and re-test 2. Flash the system. Reboot the system 2. Make...
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... statement 4. Remove USB device(s) and re-test 2. See "Updating (flashing) BIOS from a disc" on page 43 2. Replace component under test 015-198-XXX USB port test aborted 1. Replace the component under test 56 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility" on page 43 2. System board 018-195-XXX PCI Card Test aborted by user Information only Re-start the test, if necessary 018-196-XXX PCI Card test halt, error threshold exceeded 1. Diagnostic Error Code FRU/Action 015-035-XXX USB port Reset condition detected 1. Replace the...
... statement 4. Remove USB device(s) and re-test 2. See "Updating (flashing) BIOS from a disc" on page 43 2. Replace component under test 015-198-XXX USB port test aborted 1. Replace the component under test 56 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility" on page 43 2. System board 018-195-XXX PCI Card Test aborted by user Information only Re-start the test, if necessary 018-196-XXX PCI Card test halt, error threshold exceeded 1. Diagnostic Error Code FRU/Action 015-035-XXX USB port Reset condition detected 1. Replace the...
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... 2. PCI card 2. Flash the system and re-test. See Chapter 6 "Using the Setup Utility" on page 560 3. Riser card, if installed 3. If a component is called out, make sure it is connected and/or enabled. Diagnostic Error Code 018-198-XXX PCI Card test aborted 018-199-XXX PCI Card test failed, cause unknown 018-250-XXX PCI Card Services error 020-000-XXX PCI Interface Test Passed 020-0XX-XXX PCI Interface error 020-195-XXX PCI Test aborted by user 020...
... 2. PCI card 2. Flash the system and re-test. See Chapter 6 "Using the Setup Utility" on page 560 3. Riser card, if installed 3. If a component is called out, make sure it is connected and/or enabled. Diagnostic Error Code 018-198-XXX PCI Card test aborted 018-199-XXX PCI Card test failed, cause unknown 018-250-XXX PCI Card Services error 020-000-XXX PCI Interface Test Passed 020-0XX-XXX PCI Interface error 020-195-XXX PCI Test aborted by user 020...
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...-test. IDE signal cable 2. Flash the system. IDE device 5. See "Updating (flashing) BIOS from a disc" on page 560 3. SCSI device 4. System board 58 ThinkCentre Hardware Maintenance Manual System board 1. Check power supply 3. Replace the component that is called out is connected and/or enabled. If a component is connected and/or enabled. See Chapter 6 "Using the Setup Utility" on page 43 2. SCSI signal cable 2. Diagnostic Error Code 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error...
...-test. IDE signal cable 2. Flash the system. IDE device 5. See "Updating (flashing) BIOS from a disc" on page 560 3. SCSI device 4. System board 58 ThinkCentre Hardware Maintenance Manual System board 1. Check power supply 3. Replace the component that is called out is connected and/or enabled. If a component is connected and/or enabled. See Chapter 6 "Using the Setup Utility" on page 43 2. SCSI signal cable 2. Diagnostic Error Code 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error...
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... "Updating (flashing) BIOS from a disc" on page 43 2. SCSI adapter card, if installed 5. Check power supply 3. SCSI adapter card, if installed 5. Re-start the test, if necessary 1. Replace the component that is called out is connected and/or enabled. SCSI signal cable 2. RAID device 3. Re-start the test, if necessary 1. SCSI signal cable 2. System board Information only Re-start the test to "Undetermined problems" on page 43 2. See Chapter 6 "Using the Setup Utility" on page 560 3. RAID signal cable 2. Press F3 to review...
... "Updating (flashing) BIOS from a disc" on page 43 2. SCSI adapter card, if installed 5. Check power supply 3. SCSI adapter card, if installed 5. Re-start the test, if necessary 1. Replace the component that is called out is connected and/or enabled. SCSI signal cable 2. RAID device 3. Re-start the test, if necessary 1. SCSI signal cable 2. System board Information only Re-start the test to "Undetermined problems" on page 43 2. See Chapter 6 "Using the Setup Utility" on page 560 3. RAID signal cable 2. Press F3 to review...
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..., make sure it is connected and/or enabled. Re-run test 3. Microphone 3. Audio card, if installed 4. Re-start the test, if necessary 1. See "Updating (flashing) BIOS from a disc" on page 560 3. Replace the component under test 1. See "Updating (flashing) BIOS from a disc" on page 69 60 ThinkCentre Hardware Maintenance Manual Speakers 2. See Chapter 6 "Using the Setup Utility" on page 43 2. Re-run test 3. Make sure the component that is connected and/or enabled. Press F3 to "Undetermined problems" on page 560 3. See Chapter 6 "Using the Setup Utility...
..., make sure it is connected and/or enabled. Re-run test 3. Microphone 3. Audio card, if installed 4. Re-start the test, if necessary 1. See "Updating (flashing) BIOS from a disc" on page 560 3. Replace the component under test 1. See "Updating (flashing) BIOS from a disc" on page 69 60 ThinkCentre Hardware Maintenance Manual Speakers 2. See Chapter 6 "Using the Setup Utility" on page 43 2. Re-run test 3. Make sure the component that is connected and/or enabled. Press F3 to "Undetermined problems" on page 560 3. See Chapter 6 "Using the Setup Utility...
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... IRQ failure 086-195-XXX Mouse Port interface Test aborted by user 086-196-XXX Mouse Port interface test halt, error threshold exceeded FRU/Action 1. See "Updating (flashing) BIOS from a disc" on page 43 2. Replace component under function test 1. Speakers 2. Remove the game port device and re-test the system Information only Re-start the test, if necessary 1. Make sure the component that is connected and/or enabled. See Chapter 6 "Using the Setup Utility" on page 560 3. Re-run test...
... IRQ failure 086-195-XXX Mouse Port interface Test aborted by user 086-196-XXX Mouse Port interface test halt, error threshold exceeded FRU/Action 1. See "Updating (flashing) BIOS from a disc" on page 43 2. Replace component under function test 1. Speakers 2. Remove the game port device and re-test the system Information only Re-start the test, if necessary 1. Make sure the component that is connected and/or enabled. See Chapter 6 "Using the Setup Utility" on page 560 3. Re-run test...
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...-run test 3. Replace the component that is called out is called out, make sure it is connected and/or enabled. Go to reset the log file 1. See "Undetermined problems" on page 69 1. Diagnostic Error Code 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX Mouse Port interface test failed, cause unknown 089-000-XXX Microprocessor Test Passed 089-XXX-XXX Microprocessor failure...
...-run test 3. Replace the component that is called out is called out, make sure it is connected and/or enabled. Go to reset the log file 1. See "Undetermined problems" on page 69 1. Diagnostic Error Code 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX Mouse Port interface test failed, cause unknown 089-000-XXX Microprocessor Test Passed 089-XXX-XXX Microprocessor failure...
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... out, make sure it is connected and/or enabled 2. Flash the system and re-test. System board 1. Re-run test 3. Go to -FRU index 63 See "Updating (flashing) BIOS from a disc" on page 69 2. Flash the system and re-test. Symptom-to "Undetermined problems" on page 43 2. Re-start the test, if necessary 1. If a component is called out is connected and/or enabled. Replace component under test 1. See Chapter 6 "Using the Setup Utility" on...
... out, make sure it is connected and/or enabled 2. Flash the system and re-test. System board 1. Re-run test 3. Go to -FRU index 63 See "Updating (flashing) BIOS from a disc" on page 69 2. Flash the system and re-test. Symptom-to "Undetermined problems" on page 43 2. Re-start the test, if necessary 1. If a component is called out is connected and/or enabled. Replace component under test 1. See Chapter 6 "Using the Setup Utility" on...
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... ThinkCentre Hardware Maintenance Manual A single problem can cause several error messages to a weak CMOS battery. Perform a Boot-block recovery. This series of the microprocessor. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that check the operation of the system and some options. When you correct the cause of CMOS is incorrect. defaults loaded Replace the battery. Make sure the hard disk drive is...
... ThinkCentre Hardware Maintenance Manual A single problem can cause several error messages to a weak CMOS battery. Perform a Boot-block recovery. This series of the microprocessor. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that check the operation of the system and some options. When you correct the cause of CMOS is incorrect. defaults loaded Replace the battery. Make sure the hard disk drive is...
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... is enabled in Setup/Configuration (see "Starting the Setup Utility program" on page 43) 4. Make sure you have bootable media. Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not RPL from server 1. Riser card, if installed Computer will not power-off. Check power supply and signal cable connections to toggle between the default POST display screen and a custom POST display screen. Network adapter (advise network administrator of the memory error. Power Switch 2. Ensure no keyboard present Memory Test...
... is enabled in Setup/Configuration (see "Starting the Setup Utility program" on page 43) 4. Make sure you have bootable media. Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not RPL from server 1. Riser card, if installed Computer will not power-off. Check power supply and signal cable connections to toggle between the default POST display screen and a custom POST display screen. Network adapter (advise network administrator of the memory error. Power Switch 2. Ensure no keyboard present Memory Test...
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..., see "Using passwords " on password and denies access to set the hardware controlled passwords. For computer models that helps businesses reduce IT costs and improve security by turning off hard disk drives and storing all data in this section include the following information to a power-on page 43. Lenovo Customer Support Center © Copyright Lenovo 2008, 2012 559 Secure Managed Client The Secure Managed Client (SMC) is a storage-based, desktop computing...
..., see "Using passwords " on password and denies access to set the hardware controlled passwords. For computer models that helps businesses reduce IT costs and improve security by turning off hard disk drives and storing all data in this section include the following information to a power-on page 43. Lenovo Customer Support Center © Copyright Lenovo 2008, 2012 559 Secure Managed Client The Secure Managed Client (SMC) is a storage-based, desktop computing...