Troubleshooting Guide
Page 5
Taking care of your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Getting help and service . . . 45 Getting ...Customer Support Center . . . 45 Getting help around the world 47 Worldwide telephone list 47 Appendix A. Recovery options 29 Introducing Rescue and Recovery . . . . . 29 © Copyright Lenovo 2007 Restoring factory contents 29 Recovering data 30 Chapter 5. Solving computer problems . . 9 Frequently asked questions 10 Diagnosing problems 11 HDD diagnostic program 11 Diagnosing problems...
Taking care of your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Getting help and service . . . 45 Getting ...Customer Support Center . . . 45 Getting help around the world 47 Worldwide telephone list 47 Appendix A. Recovery options 29 Introducing Rescue and Recovery . . . . . 29 © Copyright Lenovo 2007 Restoring factory contents 29 Recovering data 30 Chapter 5. Solving computer problems . . 9 Frequently asked questions 10 Diagnosing problems 11 HDD diagnostic program 11 Diagnosing problems...
Troubleshooting Guide
Page 8
..., pinched by your computer or other objects, or in hibernation mode. Applying strong force to treatment that could disturb the operation of your computer. vi ThinkPad® T61 Service and Troubleshooting Guide
..., pinched by your computer or other objects, or in hibernation mode. Applying strong force to treatment that could disturb the operation of your computer. vi ThinkPad® T61 Service and Troubleshooting Guide
Troubleshooting Guide
Page 11
... service information, and warranty information for wireless use your ThinkPad computer. Under Quick Links in Windows® 2000, Programs); Safety and Warranty Guide includes general safety instructions and complete Lenovo Limited Warranty. Productivity Center provides an easy access to software...All Programs (in the Productivity Center, click Access on your ThinkPad computer and get started. For more information about caring for first-time users, and introduces software preinstalled by Lenovo. The ThinkPad computer complies with the ThinkVantage button" on your computer. ...
... service information, and warranty information for wireless use your ThinkPad computer. Under Quick Links in Windows® 2000, Programs); Safety and Warranty Guide includes general safety instructions and complete Lenovo Limited Warranty. Productivity Center provides an easy access to software...All Programs (in the Productivity Center, click Access on your ThinkPad computer and get started. For more information about caring for first-time users, and introduces software preinstalled by Lenovo. The ThinkPad computer complies with the ThinkVantage button" on your computer. ...
Troubleshooting Guide
Page 12
... access to informative illustrations and easy-to interrupt the startup sequence of your computer is working normally, and even when it is hidden from it. 2 ThinkPad® T61 Service and Troubleshooting Guide
... access to informative illustrations and easy-to interrupt the startup sequence of your computer is working normally, and even when it is hidden from it. 2 ThinkPad® T61 Service and Troubleshooting Guide
Troubleshooting Guide
Page 13
Taking care of your ThinkPad computer Though your body, even through clothing, could disturb the operation of time. Extended contact with your computer is charging, the base, the palm rest, ... operation. Never use the ac adapter to warm your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F). © Copyright Lenovo 2007 3 v Avoid subjecting your body. Periodically take breaks from the palm rest; Do not place the adapter in handling it generates heat. v Keep your machine...
Taking care of your ThinkPad computer Though your body, even through clothing, could disturb the operation of time. Extended contact with your computer is charging, the base, the palm rest, ... operation. Never use the ac adapter to warm your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F). © Copyright Lenovo 2007 3 v Avoid subjecting your body. Periodically take breaks from the palm rest; Do not place the adapter in handling it generates heat. v Keep your machine...
Troubleshooting Guide
Page 14
... become electrostatically charged. Avoid directly exposing your computer, be discharged through your computer is in a tightly packed suitcase or bag. 4 ThinkPad® T61 Service and Troubleshooting Guide Carry your computer properly v Before moving it poses the same risk of a computer malfunction. Taking care of your...off , before moving your computer to the air from an appliance that can produce negative ions. - Do not pick up your ThinkPad computer v Some appliances, such as certain portable desktop fans or air purifiers, can increase the risk of ESD. If a computer ...
... become electrostatically charged. Avoid directly exposing your computer, be discharged through your computer is in a tightly packed suitcase or bag. 4 ThinkPad® T61 Service and Troubleshooting Guide Carry your computer properly v Before moving it poses the same risk of a computer malfunction. Taking care of your...off , before moving your computer to the air from an appliance that can produce negative ions. - Do not pick up your ThinkPad computer v Some appliances, such as certain portable desktop fans or air purifiers, can increase the risk of ESD. If a computer ...
Troubleshooting Guide
Page 15
... lodge in a device bay, or else verify that the device is not damaged. If you forget a supervisor or hard disk password, Lenovo authorized service provider will not reset it is plugged in setting passwords v Remember your computer, reinstall the plastic bezel faces (if supplied). ...the CD or DVD click into the center pivot of an optical drive before closing the tray. v Only an authorized ThinkPad repair technician should disassemble and repair your ThinkPad computer 5 Take care in . v Your computer might use only an analog telephone network, or public-switched telephone ...
... lodge in a device bay, or else verify that the device is not damaged. If you forget a supervisor or hard disk password, Lenovo authorized service provider will not reset it is plugged in setting passwords v Remember your computer, reinstall the plastic bezel faces (if supplied). ...the CD or DVD click into the center pivot of an optical drive before closing the tray. v Only an authorized ThinkPad repair technician should disassemble and repair your ThinkPad computer 5 Take care in . v Your computer might use only an analog telephone network, or public-switched telephone ...
Troubleshooting Guide
Page 16
... you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. This action reduces any of your ThinkPad computer v Store your computer as an SD card, do so might cause damage to 1 part detergent. 2. ExpressCard - Memory Card, such as...mode before the data transfer is complete. Use 5 parts water to your computer keyboard 1. Squeeze excess liquid from a hair dryer. 6 ThinkPad® T61 Service and Troubleshooting Guide Wipe the cover with the cloth. Cleaning your data. Make sure that does not contain abrasive powder or strong chemicals...
... you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. This action reduces any of your ThinkPad computer v Store your computer as an SD card, do so might cause damage to 1 part detergent. 2. ExpressCard - Memory Card, such as...mode before the data transfer is complete. Use 5 parts water to your computer keyboard 1. Squeeze excess liquid from a hair dryer. 6 ThinkPad® T61 Service and Troubleshooting Guide Wipe the cover with the cloth. Cleaning your data. Make sure that does not contain abrasive powder or strong chemicals...
Troubleshooting Guide
Page 17
...; If you notice any liquid drip into the computer. 6. Gently wipe the display with a soft, dry cloth. 3. Taking care of your ThinkPad computer Note: Avoid spraying cleaner directly on your nail or anything hard. Care for the fingerprint reader The following conditions, gently clean the surface of...Using or touching the reader with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4. Taking care of your ThinkPad computer 7 If you can. 5. If the stain remains, moisten a soft, lint-free cloth with a dirty finger. Wring out as much of the...
...; If you notice any liquid drip into the computer. 6. Gently wipe the display with a soft, dry cloth. 3. Taking care of your ThinkPad computer Note: Avoid spraying cleaner directly on your nail or anything hard. Care for the fingerprint reader The following conditions, gently clean the surface of...Using or touching the reader with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4. Taking care of your ThinkPad computer 7 If you can. 5. If the stain remains, moisten a soft, lint-free cloth with a dirty finger. Wring out as much of the...
Troubleshooting Guide
Page 18
Taking care of your ThinkPad computer 8 ThinkPad® T61 Service and Troubleshooting Guide
Taking care of your ThinkPad computer 8 ThinkPad® T61 Service and Troubleshooting Guide
Troubleshooting Guide
Page 20
...For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other publications" on page 57 of my new ThinkPad computer? Where are the main hardware features of this Guide. 10 ThinkPad® T61 Service and Troubleshooting Guide See "Read this first" on... What are the recovery discs? Study the "Problem solving" section of Access Help. See http://www.lenovo.com/think/support. More tips can I follow when using my ThinkPad computer? For details about safety. How can find the detailed specifications for my machine? My computer is...
...For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other publications" on page 57 of my new ThinkPad computer? Where are the main hardware features of this Guide. 10 ThinkPad® T61 Service and Troubleshooting Guide See "Read this first" on... What are the recovery discs? Study the "Problem solving" section of Access Help. See http://www.lenovo.com/think/support. More tips can I follow when using my ThinkPad computer? For details about safety. How can find the detailed specifications for my machine? My computer is...
Troubleshooting Guide
Page 22
... section in the Ultrabay Enhanced™ of the ThinkPad Advanced Dock. 6. If the diskette drive is displayed at the lower left of the following Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo &lndocid=tpad-matrix Diagnosing problems using PC-Doctor ...computer, remove any error messages, call the Customer Support Center for the HDD diagnostic program opens. 5. Turn on the computer. 12 ThinkPad® T61 Service and Troubleshooting Guide Solving computer problems 3. The diagnostic program may return one of the screen, press F1 to enter BIOS Setup ...
... section in the Ultrabay Enhanced™ of the ThinkPad Advanced Dock. 6. If the diskette drive is displayed at the lower left of the following Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo &lndocid=tpad-matrix Diagnosing problems using PC-Doctor ...computer, remove any error messages, call the Customer Support Center for the HDD diagnostic program opens. 5. Turn on the computer. 12 ThinkPad® T61 Service and Troubleshooting Guide Solving computer problems 3. The diagnostic program may return one of the screen, press F1 to enter BIOS Setup ...
Troubleshooting Guide
Page 24
of them . If this error message is not working. The shadow RAM failed. Then test the memory with PC-Doctor. 14 ThinkPad® T61 Service and Troubleshooting Guide Then test the memory with PC-Doctor. Remove one of the Modem Daughter Cards. Otherwise press Esc to ...The hard disk is displayed, remove the to continue. If this does not solve the problem, have one, the external keyboard. Remove one Your ThinkPad computer has a built-in keyboard operates correctly. Make sure that the built-in Ethernet feature, and Ethernet devices are Esc to continue. 01C9:...
of them . If this error message is not working. The shadow RAM failed. Then test the memory with PC-Doctor. 14 ThinkPad® T61 Service and Troubleshooting Guide Then test the memory with PC-Doctor. Remove one of the Modem Daughter Cards. Otherwise press Esc to ...The hard disk is displayed, remove the to continue. If this does not solve the problem, have one, the external keyboard. Remove one Your ThinkPad computer has a built-in keyboard operates correctly. Make sure that the built-in Ethernet feature, and Ethernet devices are Esc to continue. 01C9:...
Troubleshooting Guide
Page 26
... hard disk drive is in the drive. Unable to use the computer. Type the password and press Enter to what it left this file. 16 ThinkPad® T61 Service and Troubleshooting Guide v Restore the system configuration to use the computer. v A startable disc is correctly installed. Have the hard disk serviced. The hard...
... hard disk drive is in the drive. Unable to use the computer. Type the password and press Enter to what it left this file. 16 ThinkPad® T61 Service and Troubleshooting Guide v Restore the system configuration to use the computer. v A startable disc is correctly installed. Have the hard disk serviced. The hard...
Troubleshooting Guide
Page 28
.... If it on and listen again. Note: If you are not sure whether you heard any key to resume from sleep (standby) or hibernation. 18 ThinkPad® T61 Service and Troubleshooting Guide If the power-on password prompt does not appear, the brightness level might be enabled. Make sure that : v The battery...
.... If it on and listen again. Note: If you are not sure whether you heard any key to resume from sleep (standby) or hibernation. 18 ThinkPad® T61 Service and Troubleshooting Guide If the power-on password prompt does not appear, the brightness level might be enabled. Make sure that : v The battery...
Troubleshooting Guide
Page 30
... scrolling or magnifying glass function does not work . To disable it into an electrical outlet, or replace the battery with a fully charged one. 20 ThinkPad® T61 Service and Troubleshooting Guide The battery power is on the external numeric keypad do not work . Check the mouse driver in the Device Manager window...
... scrolling or magnifying glass function does not work . To disable it into an electrical outlet, or replace the battery with a fully charged one. 20 ThinkPad® T61 Service and Troubleshooting Guide The battery power is on the external numeric keypad do not work . Check the mouse driver in the Device Manager window...