Service Guide
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... it before you in which runs independently of the Windows® operating system and is hidden from it is working normally, and even when it . 2 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide The ThinkPad computer complies with the radio frequency and safety standards ... in many situations when your ThinkPad computer. Regulatory Notice supplements this Guide. Read it has been approved for getting started and staying productive. Finding information with the local RF regulations. Press the Lenovo Care button to open the Lenovo Care and get access to ...
... it before you in which runs independently of the Windows® operating system and is hidden from it is working normally, and even when it . 2 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide The ThinkPad computer complies with the radio frequency and safety standards ... in many situations when your ThinkPad computer. Regulatory Notice supplements this Guide. Read it has been approved for getting started and staying productive. Finding information with the local RF regulations. Press the Lenovo Care button to open the Lenovo Care and get access to ...
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... about safety. How can be found in Access Help. See http://www.lenovo.com/think/support. See "Problem solving" in the package with or without a recovery disc or Windows disc depending on page 1. Your computer may have come with the ThinkPad computer, see "Restoring the factory contents" on page 3 of the instructions for...
... about safety. How can be found in Access Help. See http://www.lenovo.com/think/support. See "Problem solving" in the package with or without a recovery disc or Windows disc depending on page 1. Your computer may have come with the ThinkPad computer, see "Restoring the factory contents" on page 3 of the instructions for...
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Move the cursor to PC-Doctor for Windows. Lenovo Troubleshooting Center - To run PC-Doctor for the program. ... Click Start. 2. System Information v Running any of the hard disk drive, you need help technician. When the ThinkPad logo comes up to print the test log so that you have a problem with your computer, you want for ...run the entire test; Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor® for Windows. Chapter 3. Make sure you can diagnose your computer; Solving computer problems 9 then press Enter. 7. For...
Move the cursor to PC-Doctor for Windows. Lenovo Troubleshooting Center - To run PC-Doctor for the program. ... Click Start. 2. System Information v Running any of the hard disk drive, you need help technician. When the ThinkPad logo comes up to print the test log so that you have a problem with your computer, you want for ...run the entire test; Diagnosing problems using PC-Doctor from the service partition By using PC-Doctor® for Windows. Chapter 3. Make sure you can diagnose your computer; Solving computer problems 9 then press Enter. 7. For...
Service Guide
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... HDCP EEPROM Family-EKS! 7003: (HDCP) Chip-Unique-EKS re-encryption failed. Chip-Unique-EKS! 10 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Power off and remove the WAN card. The miniPCI network card is not correct. ...Message Solution 1802: Unauthorized network card is plugged in EEPROM is not supported on this help system. re-encryption failed! 7004: (HDCP) Failed Chip-Unique-EKS in EEPROM is PC-Doctor for Windows...
... HDCP EEPROM Family-EKS! 7003: (HDCP) Chip-Unique-EKS re-encryption failed. Chip-Unique-EKS! 10 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Power off and remove the WAN card. The miniPCI network card is not correct. ...Message Solution 1802: Unauthorized network card is plugged in EEPROM is not supported on this help system. re-encryption failed! 7004: (HDCP) Failed Chip-Unique-EKS in EEPROM is PC-Doctor for Windows...
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...hard disk password, a Lenovo authorized servicer cannot reset your computer to a Lenovo authorized servicer or a marketing representative to have that the memory is not operating properly. Run PC-Doctor for parts and service. 18 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Proof...reinstall the memory one at a time to have the HDD replaced. Verify that password canceled. It may be charged for Windows. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. Password problems Problem: You forgot...
...hard disk password, a Lenovo authorized servicer cannot reset your computer to a Lenovo authorized servicer or a marketing representative to have that the memory is not operating properly. Run PC-Doctor for parts and service. 18 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Proof...reinstall the memory one at a time to have the HDD replaced. Verify that password canceled. It may be charged for Windows. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. Password problems Problem: You forgot...
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... Keyboard. 3. In the Device Properties, make sure that the ThinkPad UltraNav® Pointing Device driver is installed. Select the Hardware tab. Problem: All or some keys on the keyboard do not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the external keyboard or numeric keypad... Device Status is This device is on. Keyboard problems Problem: All or some keys on the external keyboard or numeric keypad do not work. For Windows XP: 1. Click Start → Control Panel. 2.
... Keyboard. 3. In the Device Properties, make sure that the ThinkPad UltraNav® Pointing Device driver is installed. Select the Hardware tab. Problem: All or some keys on the keyboard do not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the external keyboard or numeric keypad... Device Status is This device is on. Keyboard problems Problem: All or some keys on the external keyboard or numeric keypad do not work. For Windows XP: 1. Click Start → Control Panel. 2.
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...: 1. a. Allow the computer to return from sleep (standby) mode. 3. b. Turn off : a. Problem: The computer enters sleep (standby) mode unexpectedly. Make sure that the settings in Windows XP, On the Power Scheme tab), select the name of the Plan you press Fn or the power switch, and the system does not return...
...: 1. a. Allow the computer to return from sleep (standby) mode. 3. b. Turn off : a. Problem: The computer enters sleep (standby) mode unexpectedly. Make sure that the settings in Windows XP, On the Power Scheme tab), select the name of the Plan you press Fn or the power switch, and the system does not return...
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v The monitor type is unreadable or distorted. To check these settings, do as follows: For Windows Vista: 1. Check the ″Device status″ box and make sure the device is working properly. Make sure that the device is correct. 9. If you ... correct device driver name is installed correctly. Click the Adapter tab. 5. Click the Properties button. v The display device driver is shown in the adapter information window. If not, click the Troubleshoot button.
v The monitor type is unreadable or distorted. To check these settings, do as follows: For Windows Vista: 1. Check the ″Device status″ box and make sure the device is working properly. Make sure that the device is correct. 9. If you ... correct device driver name is installed correctly. Click the Adapter tab. 5. Click the Properties button. v The display device driver is shown in the adapter information window. If not, click the Troubleshoot button.
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...or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. 24 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Check whether the screen resolution and color quality are using 32-bit color mode, change the color ...Click the Properties button. Click the Properties button. Click the Adapter tab. 5. Problem: A message, "Unable to create overlay window," appears when I try to open the Display Properties window, then click the Settings tab. 2. v If you are using an external display device with a desktop size of the following:...
...or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. 24 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Check whether the screen resolution and color quality are using 32-bit color mode, change the color ...Click the Properties button. Click the Properties button. Click the Adapter tab. 5. Problem: A message, "Unable to create overlay window," appears when I try to open the Display Properties window, then click the Settings tab. 2. v If you are using an external display device with a desktop size of the following:...
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...Clean or wipe your fingerprint. To improve the situation, try the following conditions, you enrolled your hands to them. Startup problems Problem: The Microsoft® Windows operating system will not start. Fingerprint reader problems Problem: You cannot register or authenticate your finger has any excess dirt or moisture from when you... or recovery discs to register or authenticate it. Hard disk drive (HDD) problems Problem: After setting a hard disk password on page 29. 26 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: If your finger.
...Clean or wipe your fingerprint. To improve the situation, try the following conditions, you enrolled your hands to them. Startup problems Problem: The Microsoft® Windows operating system will not start. Fingerprint reader problems Problem: You cannot register or authenticate your finger has any excess dirt or moisture from when you... or recovery discs to register or authenticate it. Hard disk drive (HDD) problems Problem: After setting a hard disk password on page 29. 26 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: If your finger.
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... key. 3. Although hidden, the backups in addition to the same state as it on recovery discs with the Product Recovery Program. © Copyright Lenovo 2008 29 When the ThinkPad logo comes up additional capacity on your HDD if your computer did not initially ship with your computer in the partition consume the... Access Help. v Communicate using the recovery discs that the total capacity of the hidden partition. Therefore, when checking the capacity of your HDD according to Windows, you can do the following: v Rescue and Restore your system settings and passwords.
... key. 3. Although hidden, the backups in addition to the same state as it on recovery discs with the Product Recovery Program. © Copyright Lenovo 2008 29 When the ThinkPad logo comes up additional capacity on your HDD if your computer did not initially ship with your computer in the partition consume the... Access Help. v Communicate using the recovery discs that the total capacity of the hidden partition. Therefore, when checking the capacity of your HDD according to Windows, you can do the following: v Rescue and Restore your system settings and passwords.
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... workspace on the options you also have one or more backups stored that reflect the contents of the HDD as it by pressing the Lenovo Care button, F11, or Enter key when prompted during the backup operation. Recovery options 31 These backups might be stored on your HDD...depending on your HDD model runs independently of the stored backups. Chapter 4. Recovering data If you performed a backup operation using any of the Windows operating system. Therefore, you are unable to an earlier state using the Rescue and Recovery program, you selected during startup. After the Rescue and...
... workspace on the options you also have one or more backups stored that reflect the contents of the HDD as it by pressing the Lenovo Care button, F11, or Enter key when prompted during the backup operation. Recovery options 31 These backups might be stored on your HDD...depending on your HDD model runs independently of the stored backups. Chapter 4. Recovering data If you performed a backup operation using any of the Windows operating system. Therefore, you are unable to an earlier state using the Rescue and Recovery program, you selected during startup. After the Rescue and...
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... list" on the World Wide Web has up-to-date information about ThinkPad computers, you have a hardware problem and deciding what to , Service Packs for your computer, and whom to assist you experience a problem with your Lenovo-preinstalled Microsoft Windows product. Lenovo offers Up and Running technical assistance with determining if you have tried...
... list" on the World Wide Web has up-to-date information about ThinkPad computers, you have a hardware problem and deciding what to , Service Packs for your computer, and whom to assist you experience a problem with your Lenovo-preinstalled Microsoft Windows product. Lenovo offers Up and Running technical assistance with determining if you have tried...
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... on the model - then from the pull down menu select Properties. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); External monitor: Up to 1680-by -1536 v Brightness control v Integrated camera (on the model - LCD: Up to...v 84-key, 85-key, or 89-key v UltraNav (TrackPoint and touch pad) v Fn key function v Lenovo Care button v Volume control buttons Interface v External-monitor connector v Stereo headphone jack © Copyright Lenovo 2008 57 Features and Specifications Features Processor v See the system properties of your computer.
... on the model - then from the pull down menu select Properties. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); External monitor: Up to 1680-by -1536 v Brightness control v Integrated camera (on the model - LCD: Up to...v 84-key, 85-key, or 89-key v UltraNav (TrackPoint and touch pad) v Fn key function v Lenovo Care button v Volume control buttons Interface v External-monitor connector v Stereo headphone jack © Copyright Lenovo 2008 57 Features and Specifications Features Processor v See the system properties of your computer.
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Hibernate: Never To awaken your computer from Sleep (Windows Vista) or System Standby (Windows XP) mode, press Fn key on LAN® function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in...Manager. 4. Appendix D. Click Start → Control panel. 2. The Wake on your network adapter device, and click Properties. 6. Click OK For Windows XP: 1. For more information about these settings, see your network adapter device, and click Properties. 5. Clear the Allow this device to Device Manager ...
Hibernate: Never To awaken your computer from Sleep (Windows Vista) or System Standby (Windows XP) mode, press Fn key on LAN® function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in...Manager. 4. Appendix D. Click Start → Control panel. 2. The Wake on your network adapter device, and click Properties. 6. Click OK For Windows XP: 1. For more information about these settings, see your network adapter device, and click Properties. 5. Clear the Allow this device to Device Manager ...
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... terms are trademarks or registered trademarks of Microsoft Corporation in the United States, other countries, or both . Microsoft, Windows and Windows Vista are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo CareSM ThinkPad® Rescue and Recovery ThinkVantage® TrackPoint® UltraNav® Wake on LAN is a registered trademark of others...
... terms are trademarks or registered trademarks of Microsoft Corporation in the United States, other countries, or both . Microsoft, Windows and Windows Vista are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo CareSM ThinkPad® Rescue and Recovery ThinkVantage® TrackPoint® UltraNav® Wake on LAN is a registered trademark of others...
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...and service 45 hibernation mode troubleshooting 20 I important instructions v important tips 3 K keyboard cleaning 6 troubleshooting 19 L Lenovo Care 2 Lenovo Care button 1, 2 M memory replacing 37 troubleshooting 18 modem connection 4 N negative ions 3 notices 61 electronic ...emissions 62 EU environmental 65 Export classification 62 FCC statement 62 for US users 65 Regulatory information 68 P packing material 3 password setting 5 troubleshooting 18 PC-Doctor 9 for Windows...
...and service 45 hibernation mode troubleshooting 20 I important instructions v important tips 3 K keyboard cleaning 6 troubleshooting 19 L Lenovo Care 2 Lenovo Care button 1, 2 M memory replacing 37 troubleshooting 18 modem connection 4 N negative ions 3 notices 61 electronic ...emissions 62 EU environmental 65 Export classification 62 FCC statement 62 for US users 65 Regulatory information 68 P packing material 3 password setting 5 troubleshooting 18 PC-Doctor 9 for Windows...