Hardware Maintenance Manual
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Hardware Maintenance Manual ThinkPad Edge 14², Edge 15², E40, and E50
Hardware Maintenance Manual ThinkPad Edge 14², Edge 15², E40, and E50
Hardware Maintenance Manual
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..., be sure to troubleshoot problems effectively. About this manual This manual contains service and reference information for the following ThinkPad® Notebook products: ThinkPad Edge 14" and E40 ThinkPad Edge 15" and E50 Machine types (MT) 0199, 0578, and 0579 MT 0301, 0302, and 0319 Use this manual along with the advanced ... with the advanced diagnostic tests to read all the information underChapter 1 "Safety information" on page 1 and Chapter 2 "Important service information" on page 23. © Copyright Lenovo 2010, 2013 iii Use this manual along with ThinkPad products.
..., be sure to troubleshoot problems effectively. About this manual This manual contains service and reference information for the following ThinkPad® Notebook products: ThinkPad Edge 14" and E40 ThinkPad Edge 15" and E50 Machine types (MT) 0199, 0578, and 0579 MT 0301, 0302, and 0319 Use this manual along with the advanced ... with the advanced diagnostic tests to read all the information underChapter 1 "Safety information" on page 1 and Chapter 2 "Important service information" on page 23. © Copyright Lenovo 2010, 2013 iii Use this manual along with ThinkPad products.
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...in a hazardous position. • Place removed covers and other parts in a safe place, away from walk areas so that other conditions that you service a ThinkPad Notebook. • "General safety" on page 1 • "Electrical safety" on page 2 • "Safety inspection guide" on the machine help to ...will not trip over it. • Do not wear loose clothing that are fastened or rolled up with labels or stickers. © Copyright Lenovo 2010, 2013 1 Distribute the weight of a machine. Attention: Metal objects are good electrical conductors. • Wear safety glasses when you are...
...in a hazardous position. • Place removed covers and other parts in a safe place, away from walk areas so that other conditions that you service a ThinkPad Notebook. • "General safety" on page 1 • "Electrical safety" on page 2 • "Safety inspection guide" on the machine help to ...will not trip over it. • Do not wear loose clothing that are fastened or rolled up with labels or stickers. © Copyright Lenovo 2010, 2013 1 Distribute the weight of a machine. Attention: Metal objects are good electrical conductors. • Wear safety glasses when you are...
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...CRT face or a bulging capacitor • Mechanical hazards, such as metal filings, contamination, water or other liquids, or signs of non-ThinkPad features or options not covered by equalizing the charge so that the machine, the part, the work mat, and the person handling the .... - Use a meter to measure third-wire ground continuity for any obvious non-ThinkPad alterations. c. Check for 0.1 ohm or less between objects. Check for : a. This practice ensures correct grounding of any non-ThinkPad alterations. 7. Switch off the computer. This guide addresses only those items. You should...
...CRT face or a bulging capacitor • Mechanical hazards, such as metal filings, contamination, water or other liquids, or signs of non-ThinkPad features or options not covered by equalizing the charge so that the machine, the part, the work mat, and the person handling the .... - Use a meter to measure third-wire ground continuity for any obvious non-ThinkPad alterations. c. Check for 0.1 ohm or less between objects. Check for : a. This practice ensures correct grounding of any non-ThinkPad alterations. 7. Switch off the computer. This guide addresses only those items. You should...
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...referring to the FRU parts list. • A FRU should service the computer. • Before replacing any ThinkPad model that you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Consider replacing a FRU only when a problem recurs. Customer's name and address Note for... for DOS" on page 31 - General checkout This chapter presents following important notes. Drives in which the machine failed 4. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Failure symptoms, error codes appearing on page 31 - If you suspect ...
...referring to the FRU parts list. • A FRU should service the computer. • Before replacing any ThinkPad model that you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Consider replacing a FRU only when a problem recurs. Customer's name and address Note for... for DOS" on page 31 - General checkout This chapter presents following important notes. Drives in which the machine failed 4. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Failure symptoms, error codes appearing on page 31 - If you suspect ...
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...Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac adapter on laptop products The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. To avoid this problem, you run correctly. If... the spindle of the BIOS Setup Utility before you need to initialize the computer setup by use of non-ThinkPad products, prototype cards, or modified options can detect errors by running the diagnostic test or by the improper insertion of a PC Card or ...
...Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac adapter on laptop products The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. To avoid this problem, you run correctly. If... the spindle of the BIOS Setup Utility before you need to initialize the computer setup by use of non-ThinkPad products, prototype cards, or modified options can detect errors by running the diagnostic test or by the improper insertion of a PC Card or ...
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...Instead of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi drives) on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of pressing Enter, click the left button.... the optical drive that are servicing. 3. Insert the PC-Doctor CD into the optical drive. 6. Select Diagnostics with the TrackPoint® pointer. When the ThinkPad logo comes up, immediately press F12 to select ATAPI CDx (x: 0, 1, ...) and then press Enter. 7. Some unsupported device names may appear in the ...
...Instead of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi drives) on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of pressing Enter, click the left button.... the optical drive that are servicing. 3. Insert the PC-Doctor CD into the optical drive. 6. Select Diagnostics with the TrackPoint® pointer. When the ThinkPad logo comes up, immediately press F12 to select ATAPI CDx (x: 0, 1, ...) and then press Enter. 7. Some unsupported device names may appear in the ...
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... for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the ThinkPad Notebook. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info Utility • System Configuration • Memory Contents •...
... for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the ThinkPad Notebook. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info Utility • System Configuration • Memory Contents •...
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... and Diagnostics, and then follow the instructions on the screen. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - When the ThinkPad logo comes up the operating system. Click Launch advanced Rescue and Recovery. 4. ...Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that determine ...
... and Diagnostics, and then follow the instructions on the screen. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - When the ThinkPad logo comes up the operating system. Click Launch advanced Rescue and Recovery. 4. ...Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that determine ...
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... on internal storage devices. To run a quick test using the downloaded program, do the following : 1. When the ThinkPad logo is not installed with the Lenovo Solution Center program, you can create a bootable diagnostic medium on page 42 for error code descriptions and troubleshooting hints. ...To create a bootable diagnostic medium, do the following : 1. Follow the instructions on the computer. Refer to the messages to select Lenovo Diagnostics and then press Enter. Use the arrow keys to troubleshoot the problem. When the User Account Control window opens, click Yes....
... on internal storage devices. To run a quick test using the downloaded program, do the following : 1. When the ThinkPad logo is not installed with the Lenovo Solution Center program, you can create a bootable diagnostic medium on page 42 for error code descriptions and troubleshooting hints. ...To create a bootable diagnostic medium, do the following : 1. Follow the instructions on the computer. Refer to the messages to select Lenovo Diagnostics and then press Enter. Use the arrow keys to troubleshoot the problem. When the User Account Control window opens, click Yes....
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... the computer. If the computer cannot be turned on a USB device, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key...
... the computer. If the computer cannot be turned on a USB device, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key...
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... one , and run this test. Table 1. Diagnostics ➙ Video Adapter 2. In this case, turn off and turn off the computer. 2. Diagnostics ➙ Systemboard Diagnostics ➙ ThinkPad Devices ➙ AC Adapter ➙ Battery 1 (Battery2) 1. Keyboard Hard disk drive Diskette drive Memory TrackPoint® or pointing device Touch Pad 1. Using cursor keys, select...
... one , and run this test. Table 1. Diagnostics ➙ Video Adapter 2. In this case, turn off and turn off the computer. 2. Diagnostics ➙ Systemboard Diagnostics ➙ ThinkPad Devices ➙ AC Adapter ➙ Battery 1 (Battery2) 1. Keyboard Hard disk drive Diskette drive Memory TrackPoint® or pointing device Touch Pad 1. Using cursor keys, select...
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.... In this case, the customer must use . Make the CD/DVD drive the first startup device in the Recovery Disc Set differs. Open the ThinkPad Setup program and select Startup ➙ Boot. If there is fully automated and no activity is installed. Note: The rest of a failure, no...do the following procedure: a. The length of the data has been copied from the external CD/DVD drive. 5. If you is normal. © Copyright Lenovo 2010, 2013 39 Connect an external CD/DVD drive. 2. When promoted, select your language and click Next. 6. If the Recovery Disc Set contains a ...
.... In this case, the customer must use . Make the CD/DVD drive the first startup device in the Recovery Disc Set differs. Open the ThinkPad Setup program and select Startup ➙ Boot. If there is fully automated and no activity is installed. Note: The rest of a failure, no...do the following procedure: a. The length of the data has been copied from the external CD/DVD drive. 5. If you is normal. © Copyright Lenovo 2010, 2013 39 Connect an external CD/DVD drive. 2. When promoted, select your language and click Next. 6. If the Recovery Disc Set contains a ...
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... the system configuration. The system board must be made available to the service technician, there is no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to complete the Windows setup. 10....HDPs): • User HDP-for the user • Master HDP-for the system administrator, who can be needed for a scheduled fee. If any ThinkPad Notebook: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). When the recovery process completes, the Welcome ...
... the system configuration. The system board must be made available to the service technician, there is no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to complete the Windows setup. 10....HDPs): • User HDP-for the user • Master HDP-for the system administrator, who can be needed for a scheduled fee. If any ThinkPad Notebook: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). When the recovery process completes, the Welcome ...
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... to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password. Turn on the computer and wait until the POST ends. Note: To check whether the ThinkPad Notebook you are servicing supports the... using the cursor directional keys to Security ➙ Password. For the other models, enter the POP. Related service information 41 When the ThinkPad logo comes up window opens. 6. Remove the battery pack. In the Changes have been saved window, press Enter. 8. Type the current ...
... to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password. Turn on the computer and wait until the POST ends. Note: To check whether the ThinkPad Notebook you are servicing supports the... using the cursor directional keys to Security ➙ Password. For the other models, enter the POP. Related service information 41 When the ThinkPad logo comes up window opens. 6. Remove the battery pack. In the Changes have been saved window, press Enter. 8. Type the current ...
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... error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to be any ) FRU or action, in the ThinkPad Notebooks, see the manual for that device. System board. 0232 Extended RAM error- System board. 0250 System battery error-System battery is displayed for more...
... error (two short beeps) Run interactive tests of symptoms. If the symptom is not described there, go to be any ) FRU or action, in the ThinkPad Notebooks, see the manual for that device. System board. 0232 Extended RAM error- System board. 0250 System battery error-System battery is displayed for more...
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Notes: • This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects....not working. • LCD too dark. • LCD brightness cannot be adjusted. • LCD contrast cannot be considered only when a problem recurs. Non-ThinkPad devices b. Rerun the test to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Table 5.
Notes: • This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects....not working. • LCD too dark. • LCD brightness cannot be adjusted. • LCD contrast cannot be considered only when a problem recurs. Non-ThinkPad devices b. Rerun the test to isolate the failing FRU (do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Table 5.
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... (in normal mode). The illumination dot in sleep (standby), hibernation, or normal model. The ac adapter is entering sleep (standby) or hibernation mode. © Copyright Lenovo 2010, 2013 49 The computer is not connected. Red: Fast blinking red: The computer is connected. Status indicators Indicator 1 Power status 2 Sleep (standby) status Sleep... show the status of the computer and on the palm rest works as a system-status indicator: it is charged when this indicator is in the ThinkPad logo on the outer lid of the computer. 1 2 2 Table 6.
... (in normal mode). The illumination dot in sleep (standby), hibernation, or normal model. The ac adapter is entering sleep (standby) or hibernation mode. © Copyright Lenovo 2010, 2013 49 The computer is not connected. Red: Fast blinking red: The computer is connected. Status indicators Indicator 1 Power status 2 Sleep (standby) status Sleep... show the status of the computer and on the palm rest works as a system-status indicator: it is charged when this indicator is in the ThinkPad logo on the outer lid of the computer. 1 2 2 Table 6.
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...• They are available from Lenovo at http://www.lenovo.com/CRUs. When return is addressed with your product. See your Lenovo Limited Warranty documentation for your product and are harder to the warranty service for full details. In the ThinkPad notebook computer, this problem is ...required: (1) return instructions, a prepaid shipping label, and a container will ship the CRU to you are shipped with special nylon-coated screws that Lenovo installs an Optional-service CRU according ...
...• They are available from Lenovo at http://www.lenovo.com/CRUs. When return is addressed with your product. See your Lenovo Limited Warranty documentation for your product and are harder to the warranty service for full details. In the ThinkPad notebook computer, this problem is ...required: (1) return instructions, a prepaid shipping label, and a container will ship the CRU to you are shipped with special nylon-coated screws that Lenovo installs an Optional-service CRU according ...
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...1. Follow the instructions on the label attached to the bottom of the system unit is displayed; When the ThinkPad logo is displayed, press Esc. 5. the serial number of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. These numbers need to its original ...following : 1. After you must restore the serial number of the system unit to remain the same throughout the life of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. Turn off the computer, and then turn on the computer again....
...1. Follow the instructions on the label attached to the bottom of the system unit is displayed; When the ThinkPad logo is displayed, press Esc. 5. the serial number of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. These numbers need to its original ...following : 1. After you must restore the serial number of the system unit to remain the same throughout the life of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. Turn off the computer, and then turn on the computer again....