Intel S5500HCV - Server Board Motherboard Support and Manuals
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Service Guide - Page 5
... upgrading, and repairing this server board. Use this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you will also find BIOS error messages and POST code messages. Product Accessories
The Intel® Server Board S5520HC and S5500HCV are compatible with the board or that may need, troubleshooting information, and instructions...
Service Guide - Page 7
... or Software Intel® Server Board S5520HC and S5500HCV Technical Product Specification. Intel® Server Board S5520HC and S5500HCV Service Guide
vii Spares and Configuration Guide. Available at : http://support.intel.com/support/motherboards/server/S5520HC/ See the section on the web page titled, "Compatibility". Intel® Server Board S5520HC, S5500HCV Quick Start User's Guide in the...
Service Guide - Page 9
... Memory 36
Installing DIMMs...36 Removing DIMMs...37 Installing or Replacing the Processor 37 Installing the Processor 38 Installing the Processor Heatsink(s 40 Replacing the Processor 43 Replacing the CMOS Battery 43
4 Troubleshooting 46
Resetting the System ...46 Problems following Initial System Installation 46
First Steps Checklist...46
Intel® Server Board S5520HC and S5500HCV...
Service Guide - Page 10
... Newly Installed Application Software 51 Problems with Application Software that Ran Correctly Earlier 52 Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) ...52 Hard Drive(s) are not Recognized 52 Bootable CD-ROM / DVD-ROM Disk Is Not Detected 53 LED Information ...53 BIOS POST Beep Codes 53
Appendix A: Regulatory and Compliance Information 54
Product...
Service Guide - Page 11
... Server Board Features 13 Table 2. BIOS POST Error Beep Codes 53 Table 9. Intel® SAS Entry RAID Module 26 Figure 9. Remove Processor Protective Cover 39 Figure 17. Locating and Removing the CMOS Battery 45
Tables
Table 1. NIC LEDs ...17 Table 4. POST Error Beep Codes 46 Table 8. Password Clear Jumper 34 Figure 11. BMC POST Error Beep Codes 53 Table 10. Installing...
Service Guide - Page 12
Intel® Server Board S5500HCV
Intel® Server Board S5520HC and S5500HCV Service Guide
12 Figure 1. This chapter provides a photograph of the product, list of the server board features, and diagrams showing the location of the Intel® Server Board S5520HC and Intel® Server Board S5500HCV. Intel® Server Board S5520HC
Figure 2. Server Board Features
1 Server Board ...
Service Guide - Page 13
...) or Unbuffered (UDIMM) DDR3 memory. No support for mixing of processor socket 2. Intel® Server Board S5520HC
o Intel® S5520 Chipset and Intel® 82801Jx I/O Controller Hub (ICH10R)
Intel® Server Board S5500HCV o Intel® S5500 Chipset and Intel® 82801Jx I/O Controller Hub (ICH10R)
Support for Two processor fans (4-pin headers) ...
Service Guide - Page 19
...two SATA ports [4/5] with the DIMM installed in socket DIMM_D1.
Replace the faulty DIMM. Replace the faulty DIMM. Replace the faulty DIMM. Intel® Light-Guided Diagnostics
RAID Support
The Intel® Server Board S5520HC / S5500HCV provide an embedded SATA controller that use an active heatsink.
This LED indicates a fault occurred with a fan installed on the system for...
Service Guide - Page 20
... with enclosure management cabling, refer to the Enclosure Management Cabling Guide for Pedestal Systems with navigating the BIOS Setup utility, see the links under "Additional Information and Software".
For a list of supported processors, see the Intel® Server Board S5520HC/S5500HCV Technical Product Specification.
Therefore, you must meet the following requirements outlined. The...
Service Guide - Page 27
... RAID 5 connector located on how to the Intel® Server Board S5520HC/S5500HCV Technical Product Specification. For the Intel® Server Board S5520HC / S5500HCV, you must install the optional Intel® RAID Activation Key AXXRAKSW5 accessory. Hard Disk Drives
The Intel® Server Board S5520HC / S5500HCV support different hard disk driver options.
USB or Serial SATA (SATA...
Service Guide - Page 29
... present. For instructions on the server board to the Technical Product Specification where you can find details about specific BIOS setup screens. Except for a link to the "Clear CMOS" position (enabled).
If a value cannot be changed for CMOS and attempts to change these parameters. Intel® Server Board S5520HC and S5500HCV Service Guide
29 If You Cannot Access Setup
If you...
Service Guide - Page 46
... occur while using the latest software. POST Error Beep Codes
To do this: Soft boot reset to this software. Are all cables correctly connected and secured? 4. If you identify and solve problems that may help with them. Are all jumper and switch settings on the server board? 7.
Intel® Server Board S5520HC and S5500HCV Service Guide
46 Are the power supplies plugged in...
Service Guide - Page 48
... bottom of the server board and cause a short. 14. Have you cannot correct the problem, contact your power output? 5. Will other items plugged into the power supply? 4. Make sure the DDR3 memory DIMMs comply with the system requirements. 11. Make sure the processor(s) comply with the system requirements. 8. Intel® Server Board S5520HC and S5500HCV Service Guide
48 If you...
Service Guide - Page 49
....
Is the video monitor plugged in the BIOS? 7. If you do not receive a beep code and characters do the following:
1. Are the video monitor's signal and power cables properly installed? 3. Intel® Server Board S5520HC and S5500HCV Service Guide
49 Make sure the processor(s) comply with the system requirements. 9.
System Cooling Fans Do Not Rotate Properly
If the system cooling...
Service Guide - Page 51
...
documentation. 2. Unauthorized copies often do not work. 4. If the problems persist, contact the software vendor's customer service representative. Intel® Server Board S5520HC and S5500HCV Service Guide
51 Troubleshooting
Diagnostics pass but the connection fails
Make sure the network cable is properly installed and configured for the software.
The add-in , a signal may...
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