User Guide
Page 22
... IBM Director, a network administrator can perform the following tasks: v View the hardware configuration of remote systems, in monitoring for fan, power, temperature, and voltage v CD-based diagnostic programs v Cooling fans with speed-sensing capability v Customer support center that is available 24 hours a day, 7 days a week2 v Diagnostic support of ServeRAID adapters v Error codes and messages v Error...
... IBM Director, a network administrator can perform the following tasks: v View the hardware configuration of remote systems, in monitoring for fan, power, temperature, and voltage v CD-based diagnostic programs v Cooling fans with speed-sensing capability v Customer support center that is available 24 hours a day, 7 days a week2 v Diagnostic support of ServeRAID adapters v Error codes and messages v Error...
User Guide
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... from your hardware. Installing options Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that the server is not working correctly. This chapter provides detailed instructions for diagnostic...drive trim piece Hot-swap drive trim piece Simple-swap drive trim piece © Copyright IBM Corp. 2008 17 Start the server, and make sure that an operating system was not found but the server is otherwise working correctly, see the Problem Determination and...
... from your hardware. Installing options Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that the server is not working correctly. This chapter provides detailed instructions for diagnostic...drive trim piece Hot-swap drive trim piece Simple-swap drive trim piece © Copyright IBM Corp. 2008 17 Start the server, and make sure that an operating system was not found but the server is otherwise working correctly, see the Problem Determination and...
User Guide
Page 36
...you work safely. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. Place removed covers... good housekeeping in the area where you install optional hardware, make sure that begins on the IBM System x3400 Documentation CD. System-board LEDs The following precautions: 22 System x3400 Types 7973, 7974, 7975, and 7976: User's Guide If you install options, read the following information: v Read the...
...you work safely. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. Place removed covers... good housekeeping in the area where you install optional hardware, make sure that begins on the IBM System x3400 Documentation CD. System-board LEDs The following precautions: 22 System x3400 Types 7973, 7974, 7975, and 7976: User's Guide If you install options, read the following information: v Read the...
User Guide
Page 40
...the cover and set it to the chassis. If the server is designed with the cover removed might damage server components. 26 System x3400 Types 7973, 7974, 7975, and 7976: User's Guide Cover release latch Lock Left-side cover 5. To replace the side cover, see the Problem Determination... with breakaway hinges so that you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was designed. The bezel is not working correctly. alarmed because this is how the...
...the cover and set it to the chassis. If the server is designed with the cover removed might damage server components. 26 System x3400 Types 7973, 7974, 7975, and 7976: User's Guide Cover release latch Lock Left-side cover 5. To replace the side cover, see the Problem Determination... with breakaway hinges so that you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was designed. The bezel is not working correctly. alarmed because this is how the...
User Guide
Page 93
Existing Event Log number This is lit but there are no other error indications, clear the system-event/error log. Enabled is the default setting. - Select Clear error logs to get more information about error codes that you have been generated. For more information on the IBM System x3400 Documentation CD. v Load Default Settings Chapter 3. POST Watchdog Timeout Set the...
Existing Event Log number This is lit but there are no other error indications, clear the system-event/error log. Enabled is the default setting. - Select Clear error logs to get more information about error codes that you have been generated. For more information on the IBM System x3400 Documentation CD. v Load Default Settings Chapter 3. POST Watchdog Timeout Set the...
Installation Guide
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...67 Diagnostic tools overview 67 POST beep codes 67 POST error codes 68 ServerGuide problems 79 Troubleshooting tables 79...Interference (VCCI) statement 101 Korean Class A warning statement 101 Index 103 iv System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Enabling the Broadcom Gigabit Ethernet Utility program 64 Configuring the ...IBM Director 65 Chapter 5. Getting help and technical assistance 93 Before you call 93 Using the documentation 93 Getting help and information from the World Wide Web 93 Software service and support 94 Hardware service and support 94 IBM...
...67 Diagnostic tools overview 67 POST beep codes 67 POST error codes 68 ServerGuide problems 79 Troubleshooting tables 79...Interference (VCCI) statement 101 Korean Class A warning statement 101 Index 103 iv System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Enabling the Broadcom Gigabit Ethernet Utility program 64 Configuring the ...IBM Director 65 Chapter 5. Getting help and technical assistance 93 Before you call 93 Using the documentation 93 Getting help and information from the World Wide Web 93 Software service and support 94 Hardware service and support 94 IBM...
Installation Guide
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...the object equally between your server, go to ensure that any known issues are working correctly, see the User's Guide on the IBM System x3400 Documentation CD. Installation guidelines Before you have to lift a heavy object, observe the following information: v Read the safety information that... to download and apply the most recent firmware updates. v Back up IBM server hardware. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is near the server and that you can stand safely without slipping. ...
...the object equally between your server, go to ensure that any known issues are working correctly, see the User's Guide on the IBM System x3400 Documentation CD. Installation guidelines Before you have to lift a heavy object, observe the following information: v Read the safety information that... to download and apply the most recent firmware updates. v Back up IBM server hardware. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is near the server and that you can stand safely without slipping. ...
Installation Guide
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... Service Guide for extended periods of time (more than 30 minutes) with the cover removed might damage server components. 12 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Attention: For proper cooling and airflow, replace the cover before turning on its side. 4. ... working correctly. Removing the side cover Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that begins on page v and "Installation guidelines" on page 9. 2. Press the cover...
... Service Guide for extended periods of time (more than 30 minutes) with the cover removed might damage server components. 12 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Attention: For proper cooling and airflow, replace the cover before turning on its side. 4. ... working correctly. Removing the side cover Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that begins on page v and "Installation guidelines" on page 9. 2. Press the cover...
Installation Guide
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... area on page 9. 2. Removing the bezel Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. Chapter 2. Start the server, and make sure that...
... area on page 9. 2. Removing the bezel Important: Before you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. Chapter 2. Start the server, and make sure that...
Installation Guide
Page 82
... service technician only) Replace the system board. 151 Real-time clock error. 1. Battery b. (Trained service technician only) System board 68 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide POST error codes The following components one at a time, in the order shown, restarting the server each time: a. Update the system firmware to http://www.ibm.com/ support/, and type...
... service technician only) Replace the system board. 151 Real-time clock error. 1. Battery b. (Trained service technician only) System board 68 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide POST error codes The following components one at a time, in the order shown, restarting the server each time: a. Update the system firmware to http://www.ibm.com/ support/, and type...
Installation Guide
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...IBM System x3400 Documentation CD). and save the settings. 2. Reseat the following components one at a time, in the order shown, restarting the server each time: a. Battery b. Failing device (If the device is preceded by a trained service technician. Battery b. (Trained service technician only) System board 175 Service processor flash code damaged or 1. Error code...reseated by a trained service technician only.) c. (Trained service technician only) System board 163 The time of POST error codes (continued) v Follow the suggested actions in the order in the Problem ...
...IBM System x3400 Documentation CD). and save the settings. 2. Reseat the following components one at a time, in the order shown, restarting the server each time: a. Battery b. Failing device (If the device is preceded by a trained service technician. Battery b. (Trained service technician only) System board 175 Service processor flash code damaged or 1. Error code...reseated by a trained service technician only.) c. (Trained service technician only) System board 163 The time of POST error codes (continued) v Follow the suggested actions in the order in the Problem ...
Installation Guide
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... service technician only) Replace the microprocessor. 184 Power-on the IBM System x3400 Documentation CD. 2. administrator password; cache size. 198 Microprocessors are not the same speed Install microprocessors of POST error codes (continued) v Follow the suggested actions in the order in which... then, run the Configuration/Setup Utility program and change the power-on the IBM System x3400 Documentation CD. 3. Abbreviated list of the same speed. 70 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Run the Configuration/Setup Utility program, select Load Default...
... service technician only) Replace the microprocessor. 184 Power-on the IBM System x3400 Documentation CD. 2. administrator password; cache size. 198 Microprocessors are not the same speed Install microprocessors of POST error codes (continued) v Follow the suggested actions in the order in which... then, run the Configuration/Setup Utility program and change the power-on the IBM System x3400 Documentation CD. 3. Abbreviated list of the same speed. 70 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Run the Configuration/Setup Utility program, select Load Default...
Installation Guide
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...service technician. b. Error code Description Action 289 A DIMM has been disabled by the user or by the user, the system. Keyboard b. (Trained service technician only) System board 303 Keyboard controller failure. 1. Abbreviated list of POST error codes (continued) v Follow... only) Replace the system board. 301 Keyboard or keyboard controller error. 1. Update the Remote Supervisor Adapter II SlimLine firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 3. (Trained service technician only) Replace the system board. Update the ...
...service technician. b. Error code Description Action 289 A DIMM has been disabled by the user or by the user, the system. Keyboard b. (Trained service technician only) System board 303 Keyboard controller failure. 1. Abbreviated list of POST error codes (continued) v Follow... only) Replace the system board. 301 Keyboard or keyboard controller error. 1. Update the Remote Supervisor Adapter II SlimLine firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 3. (Trained service technician only) Replace the system board. Update the ...
Installation Guide
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... trained service technician. Reseat the following components: a. d. Error code Description Action 1604 Machine Type mismatch detected. 1. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order ...error. 1. Run the Configuration/Setup Utility program and load the default settings. 2. SATA or SAS cable b. Reseat the hard disk drive c. (Trained service technician only) Reseat the system board. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 72 System x3400 Types 7973, 7974, 7975...
... trained service technician. Reseat the following components: a. d. Error code Description Action 1604 Machine Type mismatch detected. 1. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order ...error. 1. Run the Configuration/Setup Utility program and load the default settings. 2. SATA or SAS cable b. Reseat the hard disk drive c. (Trained service technician only) Reseat the system board. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 72 System x3400 Types 7973, 7974, 7975...
Installation Guide
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...drive x b. Remove each adapter one at a time, restarting the server each time: v Hot-swap and non-hot-swap models: a. Error code Description Action 178x Fixed disk error. Reseat the following components one at a time, depending on the server model, in which components are listed in the Problem Determination and Service... 7. v If an action step is the drive that step must be performed only by "(Trained service technician only)," that has the error. 1. Optional adapter cable d. Replace the following components, depending on the IBM System x3400 Documentation CD). 2.
...drive x b. Remove each adapter one at a time, restarting the server each time: v Hot-swap and non-hot-swap models: a. Error code Description Action 178x Fixed disk error. Reseat the following components one at a time, depending on the server model, in which components are listed in the Problem Determination and Service... 7. v If an action step is the drive that step must be performed only by "(Trained service technician only)," that has the error. 1. Optional adapter cable d. Replace the following components, depending on the IBM System x3400 Documentation CD). 2.
Installation Guide
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... is preceded by "(Trained service technician only)," that are listed in the PCI, PCI-X, and PCI Express slots. Disabling the BIOS on the IBM System x3400 Documentation CD). 3. Error code Description Action 1801 A PCI adapter has requested memory resources that step must be performed only by a trained service technician. Make sure that the ... (FRU). if no LEDs are lit, reseat each adapter one at a time, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 74 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
... is preceded by "(Trained service technician only)," that are listed in the PCI, PCI-X, and PCI Express slots. Disabling the BIOS on the IBM System x3400 Documentation CD). 3. Error code Description Action 1801 A PCI adapter has requested memory resources that step must be performed only by a trained service technician. Make sure that the ... (FRU). if no LEDs are lit, reseat each adapter one at a time, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 74 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
Installation Guide
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... cable c. Reseat the pointing device. 2. Table 7. Optional adapter cable v Simple-swap models: a. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which components are listed in the order shown, restarting the server... a. Error code Description Action 1962 A drive does not contain a valid boot sector. 1. Make sure that step must be performed only by "(Trained service technician only)," that a bootable operating system is installed. 2. Reseat the following components, depending on the IBM System x3400 Documentation ...
... cable c. Reseat the pointing device. 2. Table 7. Optional adapter cable v Simple-swap models: a. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which components are listed in the order shown, restarting the server... a. Error code Description Action 1962 A drive does not contain a valid boot sector. 1. Make sure that step must be performed only by "(Trained service technician only)," that a bootable operating system is installed. 2. Reseat the following components, depending on the IBM System x3400 Documentation ...
Installation Guide
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... the BIOS code again (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 76 System x3400 Types 7973, 7974, 7975, and 7976... Guide on the IBM System x3400 Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 01298101 Bad update data for microprocessor. 1. Table 7. Abbreviated list of POST error codes (continued) v Follow...
... the BIOS code again (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 76 System x3400 Types 7973, 7974, 7975, and 7976... Guide on the IBM System x3400 Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 01298101 Bad update data for microprocessor. 1. Table 7. Abbreviated list of POST error codes (continued) v Follow...
Installation Guide
Page 91
... they are field replaceable units (FRU). Optional adapter cable v Simple-swap models: a. Hard disk drive cable c. Error code Description Action I9990301 Hard disk drive boot sector error. 1. v If an action step is solved. Hard disk drive b. Hard disk drive cable c. SAS/SATA backplane... v Simple-swap models: a. Hard disk drive b. Solving problems 77 Hard disk drive b. SATA backplate 3. (Trained service technician only) Replace the system board...
... they are field replaceable units (FRU). Optional adapter cable v Simple-swap models: a. Hard disk drive cable c. Error code Description Action I9990301 Hard disk drive boot sector error. 1. v If an action step is solved. Hard disk drive b. Hard disk drive cable c. SAS/SATA backplane... v Simple-swap models: a. Hard disk drive b. Solving problems 77 Hard disk drive b. SATA backplate 3. (Trained service technician only) Replace the system board...
Installation Guide
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... Check for interruption of POST error codes (continued) v Follow the suggested actions in the order in which components are listed in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. To determine whether an operating system is solved. Run the hard... (see the User's Guide on the IBM System x3400 Documentation CD). 3. Hard disk drive b. Hard disk drive cable 5. (Trained service technician only) Replace the system board. Replace the power cords. 78 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Reseat the ...
... Check for interruption of POST error codes (continued) v Follow the suggested actions in the order in which components are listed in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. To determine whether an operating system is solved. Run the hard... (see the User's Guide on the IBM System x3400 Documentation CD). 3. Hard disk drive b. Hard disk drive cable 5. (Trained service technician only) Replace the system board. Replace the power cords. 78 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide Reseat the ...