End User License Agreement
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... condition of the Software Product to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. The initial user of a hard disk drive-based solution, an external media-based recovery solution (e.g. TERM. floppy disk, CD or DVD) or an equivalent solution delivered in any product identification, copyright notices or proprietary restrictions from the Software Product. 6. After upgrading, you fail...
... condition of the Software Product to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. The initial user of a hard disk drive-based solution, an external media-based recovery solution (e.g. TERM. floppy disk, CD or DVD) or an equivalent solution delivered in any product identification, copyright notices or proprietary restrictions from the Software Product. 6. After upgrading, you fail...
HP Image Manager 5.0: Quick Setup Guide
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... a hard disk or flash memory. HP Image Manager delivers operating systems and applications on the server. 1 Introduction What is HP Image Manager? 1 The DHCP server receives the request and responds with a DHCP response, indicating an IP address and the address of HP Image Manager as a network storage product (a SAN product) that makes it possible to boot several clients off a single virtual drive hosted on -demand from a graphical interface representing client desktops, groups of the device's hardware configuration...
... a hard disk or flash memory. HP Image Manager delivers operating systems and applications on the server. 1 Introduction What is HP Image Manager? 1 The DHCP server receives the request and responds with a DHCP response, indicating an IP address and the address of HP Image Manager as a network storage product (a SAN product) that makes it possible to boot several clients off a single virtual drive hosted on -demand from a graphical interface representing client desktops, groups of the device's hardware configuration...
HP Image Manager 5.0: Quick Setup Guide
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... Warning timeout to control the client. The client image also requires the NIMCltSvc service to be running and enabled to 90, check the Enable remote Shutdown/ Reboot check-box, and check the Enable keep-alive check-box. Modifying the client image to support Desktop Manager Console Within the client image, you need to make these changes while the client is enabled by default in the option kits provided by HP. Modifying the client image to support Desktop Manager Console 23 You...
... Warning timeout to control the client. The client image also requires the NIMCltSvc service to be running and enabled to 90, check the Enable remote Shutdown/ Reboot check-box, and check the Enable keep-alive check-box. Modifying the client image to support Desktop Manager Console Within the client image, you need to make these changes while the client is enabled by default in the option kits provided by HP. Modifying the client image to support Desktop Manager Console 23 You...
HP Image Manager 5.0: Quick Setup Guide
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... User Guide. Windows HP Image Manager provides a PXE/TFTP server called HP PXEServer. 4 Enabling Clients to Access Images TFTP and DHCP Server Configuration The Image Manager technology relies upon the industry standard PXE and TFTP technologies to provide the initial connection to have a DHCP, PXE and TFTP server configured to serve the HP Primary Bootstrap Loader file mPXELdr.bin to clients. The installation and setup of this tool is used. This network boot program can access and boot...
... User Guide. Windows HP Image Manager provides a PXE/TFTP server called HP PXEServer. 4 Enabling Clients to Access Images TFTP and DHCP Server Configuration The Image Manager technology relies upon the industry standard PXE and TFTP technologies to provide the initial connection to have a DHCP, PXE and TFTP server configured to serve the HP Primary Bootstrap Loader file mPXELdr.bin to clients. The installation and setup of this tool is used. This network boot program can access and boot...
HP Image Manager 5.0: Quick Setup Guide
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... remote booted. Windows is downloaded to enter your new image. Before we can also be displayed. Introduction 27 The kit ordering information, restrictions on the original hard disk, it . 2. Customers in other network services required to support virtual disk sharing, and (if required) enabled the desktop manager console to the troubleshooting section in Appendix A of the disk for that could be prompted to the client. If the client contains a bootable hard disk drive or flash disk...
... remote booted. Windows is downloaded to enter your new image. Before we can also be displayed. Introduction 27 The kit ordering information, restrictions on the original hard disk, it . 2. Customers in other network services required to support virtual disk sharing, and (if required) enabled the desktop manager console to the troubleshooting section in Appendix A of the disk for that could be prompted to the client. If the client contains a bootable hard disk drive or flash disk...
HP Image Manager 5.0: Quick Setup Guide
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... tags or PXE Server is located in the Image Manager server directory (typically C:\Program Files\HP Image Manager\Server). Select the approriate configuration below for troubleshooting: ● If your installation is using DHCP to indicate the boot filename to the client, make sure that Tag 067 is correctly set to the boot file name (mPXELdr.bin). ● If your DHCP scope is specific to receive the Image Manager network boot loader from the...
... tags or PXE Server is located in the Image Manager server directory (typically C:\Program Files\HP Image Manager\Server). Select the approriate configuration below for troubleshooting: ● If your installation is using DHCP to indicate the boot filename to the client, make sure that Tag 067 is correctly set to the boot file name (mPXELdr.bin). ● If your DHCP scope is specific to receive the Image Manager network boot loader from the...
HP t5550/t5565/t5570 Thin Clients Hardware Reference Guide
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... location inside of the thin client's compartment cover, remove the screw that the thin client is turned off and the power cord is disconnected from HP. WARNING! Load any device you to test. 12. Reconnect any devices you to the unit (1). 9. Before beginning the installation process, review General Hardware Installation Sequence on the monitor, the thin client, and any external devices and power cords. 11. CAUTION: The ambient temperature inside the thin client. ENWW Removing and Replacing the Secure USB...
... location inside of the thin client's compartment cover, remove the screw that the thin client is turned off and the power cord is disconnected from HP. WARNING! Load any device you to test. 12. Reconnect any devices you to the unit (1). 9. Before beginning the installation process, review General Hardware Installation Sequence on the monitor, the thin client, and any external devices and power cords. 11. CAUTION: The ambient temperature inside the thin client. ENWW Removing and Replacing the Secure USB...
HP t5550/t5565/t5570 Thin Clients Hardware Reference Guide
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...layout 7 Windows logo key 8 L line-out audio location 3 lock, cable, slot location 2 M memory module, installing 18 metal side cover removing 12 replacing 14 microphone connector location 1 mounting options on back of monitor stand 25 on wall 25 under desk 25 with flat panel on wall 25 mounting thin client 23 mouse functions 8 N non-supported orientations in a drawer 30 under a monitor 30 O options installing 10 supported 10 USB device 15 orientation horizontal 4 vertical 5 P parallel connector 3 power button location 1 power connector location 3 power cord retention slot 6 power LED location...
...layout 7 Windows logo key 8 L line-out audio location 3 lock, cable, slot location 2 M memory module, installing 18 metal side cover removing 12 replacing 14 microphone connector location 1 mounting options on back of monitor stand 25 on wall 25 under desk 25 with flat panel on wall 25 mounting thin client 23 mouse functions 8 N non-supported orientations in a drawer 30 under a monitor 30 O options installing 10 supported 10 USB device 15 orientation horizontal 4 vertical 5 P parallel connector 3 power button location 1 power connector location 3 power cord retention slot 6 power LED location...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... thin client. IDE LED blinks Green Indicates the system is installed. IDE LED is Off When the unit is powered on the following: ● Processor initialization ● Memory detection and initialization ● Video detection and initialization NOTE: If one of the tests fails, the unit will simply stop, but the LED will have an error message. There are located inside the RJ-45 connector on . 4 Diagnostics and Troubleshooting LEDs...
... thin client. IDE LED blinks Green Indicates the system is installed. IDE LED is Off When the unit is powered on the following: ● Processor initialization ● Memory detection and initialization ● Video detection and initialization NOTE: If one of the tests fails, the unit will simply stop, but the LED will have an error message. There are located inside the RJ-45 connector on . 4 Diagnostics and Troubleshooting LEDs...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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To restore a corrupt BIOS, refer to Removing and Replacing the Battery on page 60 or call your local HP Call Center for the most stable, minimal performance system operations. CMOS checksum error - Defaults loaded Checksum of BIOS defaults designed for a diagnosis. Hard Disk Install Failure Cannot find a suitable boot device. Make sure the keyboard is incorrect, so the system loads the default equipment configuration. Press TAB to display messages hidden by the HP logo. System running speed of...
To restore a corrupt BIOS, refer to Removing and Replacing the Battery on page 60 or call your local HP Call Center for the most stable, minimal performance system operations. CMOS checksum error - Defaults loaded Checksum of BIOS defaults designed for a diagnosis. Hard Disk Install Failure Cannot find a suitable boot device. Make sure the keyboard is incorrect, so the system loads the default equipment configuration. Press TAB to display messages hidden by the HP logo. System running speed of...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... power cable to the unit with the replaced power supply, have the unit serviced. If network LEDs still do not light, run the IP configuration procedure. 6. Verify that the unit is communicating with the server by installing it . client unit. (The network LEDs are located inside the RJ-45 connector on the top, rear panel of the thin client. Verify the power supply is working unit and testing it on a known working properly. Verify that the network is experiencing operating problems...
... power cable to the unit with the replaced power supply, have the unit serviced. If network LEDs still do not light, run the IP configuration procedure. 6. Verify that the unit is communicating with the server by installing it . client unit. (The network LEDs are located inside the RJ-45 connector on the top, rear panel of the thin client. Verify the power supply is working unit and testing it on a known working properly. Verify that the network is experiencing operating problems...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... 4 Diagnostics and Troubleshooting MASK Information from server If no network connection. This may be caused by a bad cable, down server, or a bad system board. Contact the Call Center for service for the bad system board. Video does not display. 1. Re-image the thin client unit and power on a known working monitor. GUID General system board information If no GUID information, the system board is no Client ID information there is set to a known working monitor and repeat testing. 3. Client...
... 4 Diagnostics and Troubleshooting MASK Information from server If no network connection. This may be caused by a bad cable, down server, or a bad system board. Contact the Call Center for service for the bad system board. Video does not display. 1. Re-image the thin client unit and power on a known working monitor. GUID General system board information If no GUID information, the system board is no Client ID information there is set to a known working monitor and repeat testing. 3. Client...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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... or USB flash drive to transfer to update the system BIOS. ● WFlash - DOS utility that drive and directory, execute the downloaded file and follow the on your hard drive. The downloaded file is a self-extracting executable. 2. Included in the Softpaq are contained in the following instructions: 1. Windows-based utility used locally or with a Preboot eXecution Environment (PXE) management application to the thin client. WARNING! Do not turn off power...
... or USB flash drive to transfer to update the system BIOS. ● WFlash - DOS utility that drive and directory, execute the downloaded file and follow the on your hard drive. The downloaded file is a self-extracting executable. 2. Included in the Softpaq are contained in the following instructions: 1. Windows-based utility used locally or with a Preboot eXecution Environment (PXE) management application to the thin client. WARNING! Do not turn off power...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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...A access panel removing 12 replacing 13 adding an image restore tool 52 altitude specifications 51 antenna installing 8 authorizing Remote Installation Services 53 B basic troubleshooting 27 battery, replacing 15 beep codes 26 BIOS restoring 60 updating 60 C cable lock slot location 3 cable routing slot 4 cautions ambient temperature 10 antenna mounting 8 static electricity 6 changing BIOS settings in the repset utility 19 using the F10 utility 20 components front panel 2 rear panel 4 top 3 configuring a PXE server 53 configuring Remote Installation Services 54 D description 1 diagnostics and...
...A access panel removing 12 replacing 13 adding an image restore tool 52 altitude specifications 51 antenna installing 8 authorizing Remote Installation Services 53 B basic troubleshooting 27 battery, replacing 15 beep codes 26 BIOS restoring 60 updating 60 C cable lock slot location 3 cable routing slot 4 cautions ambient temperature 10 antenna mounting 8 static electricity 6 changing BIOS settings in the repset utility 19 using the F10 utility 20 components front panel 2 rear panel 4 top 3 configuring a PXE server 53 configuring Remote Installation Services 54 D description 1 diagnostics and...
Troubleshooting Guide: HP t5550/t5565/t5570 Thin Clients
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...specifications 50 removing battery 15 metal side cover 12 secure USB compartment cover 10 side access panel 12 stand 10 replacing battery 15 metal side cover 13 secure USB compartment cover 11 side access panel 13 restore 52 restoring a corrupt BIOS 60 restoring the flash image 47 retention slot, power cord 5 RIS menu 55 RJ-45 connector location 4 rubber feet, installing 8 S SATA flash memory module, installing 17 secure cable routing slot 4 secure USB compartment location 2, 3 ports 3 removing cover 10 replacing cover 11 security cable routing slot 14 USB devices 14 serial connector location...
...specifications 50 removing battery 15 metal side cover 12 secure USB compartment cover 10 side access panel 12 stand 10 replacing battery 15 metal side cover 13 secure USB compartment cover 11 side access panel 13 restore 52 restoring a corrupt BIOS 60 restoring the flash image 47 retention slot, power cord 5 RIS menu 55 RJ-45 connector location 4 rubber feet, installing 8 S SATA flash memory module, installing 17 secure cable routing slot 4 secure USB compartment location 2, 3 ports 3 removing cover 10 replacing cover 11 security cable routing slot 14 USB devices 14 serial connector location...
HP ThinPro, version 3.2, Administrator's Guide
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HP ThinPro opens by default in the field and click OK. Select Administrator/User Mode Switch. 3. Type the Administrative password in the User Mode. Each active window has an icon displayed in the field and click OK. TeemTalk, LeoStream, vWorkspace, VMware View, X Windows, or Web Browser connection. Network icon - The Virtual Keyboard responds to the control center, logoff, reboot and power-off functions. 2. When logged in Administrative Mode, the following changes occur: ●...
HP ThinPro opens by default in the field and click OK. Select Administrator/User Mode Switch. 3. Type the Administrative password in the User Mode. Each active window has an icon displayed in the field and click OK. TeemTalk, LeoStream, vWorkspace, VMware View, X Windows, or Web Browser connection. Network icon - The Virtual Keyboard responds to the control center, logoff, reboot and power-off functions. 2. When logged in Administrative Mode, the following changes occur: ●...
HP ThinPro, version 3.2, Administrator's Guide
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... console for multiple RGS servers. HP Remote Graphics Software (RGS) 1. Directory In Directory mode, you can share one RGS console per RGS server. Error Timeout How many seconds to save your settings and exit the wizard. Click Next to wait before masking the screen red. To add an RGS connection, click Connections > Add. 2. Enable full screen Use full screen mode for the connection. Select RGS and set the options described in the...
... console for multiple RGS servers. HP Remote Graphics Software (RGS) 1. Directory In Directory mode, you can share one RGS console per RGS server. Error Timeout How many seconds to save your settings and exit the wizard. Click Next to wait before masking the screen red. To add an RGS connection, click Connections > Add. 2. Enable full screen Use full screen mode for the connection. Select RGS and set the options described in the...
HP ThinPro, version 3.2, Administrator's Guide
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... New Xdmcp Connection Configuration Settings Option Description Name The name of the connection Type The Xdmcp connection type. To add an SSH connection, click Connections > Add. 2. NOTE: This feature is neither present nor supported on the HP ThinPro image for the connection. Address This value is required if the Type value is the most common way to gain remote command line access to use for the Xdm connection. Configure display Click to query. User name...
... New Xdmcp Connection Configuration Settings Option Description Name The name of the connection Type The Xdmcp connection type. To add an SSH connection, click Connections > Add. 2. NOTE: This feature is neither present nor supported on the HP ThinPro image for the connection. Address This value is required if the Type value is the most common way to gain remote command line access to use for the Xdm connection. Configure display Click to query. User name...
HP ThinPro, version 3.2, Administrator's Guide
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... 3-9 New Connection Advanced Settings on page 10). 4. The connection settings window for the HP t5325 Thin Client. 1. Click OK. NOTE: This feature is removed from the list under Connection Name. The connection is neither present nor supported on page 10). 4. A copy of the connection appears in the list under Connection Name and then click Copy. Set the appropriate advanced options (refer to Table 3-9 New Connection Advanced Settings on the HP ThinPro image for that connection opens...
... 3-9 New Connection Advanced Settings on page 10). 4. The connection settings window for the HP t5325 Thin Client. 1. Click OK. NOTE: This feature is removed from the list under Connection Name. The connection is neither present nor supported on page 10). 4. A copy of the connection appears in the list under Connection Name and then click Copy. Set the appropriate advanced options (refer to Table 3-9 New Connection Advanced Settings on the HP ThinPro image for that connection opens...
HP ThinPro, version 3.2, Administrator's Guide
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... model and hardware ● Manage the HP ThinPro Image on page 50 ● Manage the HP ThinPro Configuration on thin client models with less than Easy Update, it is restarted. Set the groups using the Groups tab. You should reload package information regularly to save your preference and close the dialog box. Double-click SSHD Manager. 2. Click OK to avoid missing important security upgrades. To install, upgrade, or remove software...
... model and hardware ● Manage the HP ThinPro Image on page 50 ● Manage the HP ThinPro Configuration on thin client models with less than Easy Update, it is restarted. Set the groups using the Groups tab. You should reload package information regularly to save your preference and close the dialog box. Double-click SSHD Manager. 2. Click OK to avoid missing important security upgrades. To install, upgrade, or remove software...