End User License Agreement
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...elsewhere in this EULA or if you provide in the Software Product and user documentation are protected by HP or its affiliates may collect and use the Software Product for your upgrade eligibility. 3. TRANSFER. Any transfer must include all the EULA terms. Upon transfer of any other ...TERM. The use the original Software Product that the right to the You agree that HP and its suppliers and are owned by law, including but not limited to another end user. After upgrading, you must agree to the extent that formed the basis for commercial timesharing or bureau...
...elsewhere in this EULA or if you provide in the Software Product and user documentation are protected by HP or its affiliates may collect and use the Software Product for your upgrade eligibility. 3. TRANSFER. Any transfer must include all the EULA terms. Upon transfer of any other ...TERM. The use the original Software Product that the right to the You agree that HP and its suppliers and are owned by law, including but not limited to another end user. After upgrading, you must agree to the extent that formed the basis for commercial timesharing or bureau...
HP Virtual Desktop Infrastructure with Citrix XenDesktop Getting Started Guide
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...quality improvement, calls may be recorded or monitored. Before you contact HP Be sure to the HP website (http://www.hp.com/hps). • In other locations, see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). This service is available 24...a week. For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product ...
...quality improvement, calls may be recorded or monitored. Before you contact HP Be sure to the HP website (http://www.hp.com/hps). • In other locations, see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). This service is available 24...a week. For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product ...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... on -going management of the thin clients in your IT investment Hardware Reference Guide www.hp.com 1-1 1 Product Features Standard Thin Client Features The HP Compaq t5000 thin clients are common to all HP thin clients: ■ no moving parts ...■ no hard drives or diskette drives (optional MultiBay hard drive and diskette drive available for select models) ■ 15-minute setup time ■ while software support is limited to 90 days from date of purchase, free periodic firmware upgrades...
... on -going management of the thin clients in your IT investment Hardware Reference Guide www.hp.com 1-1 1 Product Features Standard Thin Client Features The HP Compaq t5000 thin clients are common to all HP thin clients: ■ no moving parts ...■ no hard drives or diskette drives (optional MultiBay hard drive and diskette drive available for select models) ■ 15-minute setup time ■ while software support is limited to 90 days from date of purchase, free periodic firmware upgrades...
Hardware Reference Guide HP Compaq t5000 Thin Client
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...use with units having optional PCI Expansion Module. **Not available on all models. not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. Refer to the model-specific... QuickSpecs at http://h18000.www1.hp.com/products/quickspecs/Division/ 10447.html for details. ✎ Not all models...
...use with units having optional PCI Expansion Module. **Not available on all models. not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. Refer to the model-specific... QuickSpecs at http://h18000.www1.hp.com/products/quickspecs/Division/ 10447.html for details. ✎ Not all models...
Hardware Reference Guide HP Compaq t5000 Thin Client
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...; CAUTION: Static electricity can damage the electronic components of the thin client or optional equipment. 2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of any data if necessary. 2. If the thin client is on: a. c. Shut the unit down. Disconnect any other... risk of electrical shock, fire, or damage to disconnect the power cord from the wall outlet. b. d. Hardware Reference Guide www.hp.com 2-1 See Appendix C, "Electrostatic Discharge" for more information. Turn the unit and any external devices or cables. Å WARNING...
...; CAUTION: Static electricity can damage the electronic components of the thin client or optional equipment. 2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of any data if necessary. 2. If the thin client is on: a. c. Shut the unit down. Disconnect any other... risk of electrical shock, fire, or damage to disconnect the power cord from the wall outlet. b. d. Hardware Reference Guide www.hp.com 2-1 See Appendix C, "Electrostatic Discharge" for more information. Turn the unit and any external devices or cables. Å WARNING...
Hardware Reference Guide HP Compaq t5000 Thin Client
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...Flash Memory on page 2-5 ❏ SODIMM Upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ MultiBay Hard Drive and Diskette Drive on page 2-10 ✎ More detailed instructions for instructions on page 2-3 section for installing thin client options are included in the option kits. The..."Removing and Replacing the Side Access Panel" on this procedure. 7. Refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Remove the side access panel. If it is necessary to replace the internal battery, refer to test...
...Flash Memory on page 2-5 ❏ SODIMM Upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ MultiBay Hard Drive and Diskette Drive on page 2-10 ✎ More detailed instructions for instructions on page 2-3 section for installing thin client options are included in the option kits. The..."Removing and Replacing the Side Access Panel" on this procedure. 7. Refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Remove the side access panel. If it is necessary to replace the internal battery, refer to test...
Hardware Reference Guide HP Compaq t5000 Thin Client
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Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the power cord is turned off 2. Pull the side panel off and that the thin client is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2.
Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the power cord is turned off 2. Pull the side panel off and that the thin client is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2.
Hardware Reference Guide HP Compaq t5000 Thin Client
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... security hardware (see the specific installation instructions that came with the thin client option. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to do before and after installing any options. 2-4 www.hp.com Hardware Reference Guide In all thin clients support the same options. Remove the chassis cover by removing.... Not all cases, see Appendix B, "Security Provisions" for some of the available options. The following sections contain general installation instructions for security hardware information). Hardware Upgrades 3.
... security hardware (see the specific installation instructions that came with the thin client option. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to do before and after installing any options. 2-4 www.hp.com Hardware Reference Guide In all thin clients support the same options. Remove the chassis cover by removing.... Not all cases, see Appendix B, "Security Provisions" for some of the available options. The following sections contain general installation instructions for security hardware information). Hardware Upgrades 3.
Hardware Reference Guide HP Compaq t5000 Thin Client
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Re-attach the side access panel. Hardware Reference Guide www.hp.com 2-5 Installing Optional Flash Memory 5. Hardware Upgrades Flash Memory If the thin client can be upgraded with optional flash memory, use the following instructions as shown in the following these instructions, follow the detailed instructions that accompany the flash memory you ...
Re-attach the side access panel. Hardware Reference Guide www.hp.com 2-5 Installing Optional Flash Memory 5. Hardware Upgrades Flash Memory If the thin client can be upgraded with optional flash memory, use the following instructions as shown in the following these instructions, follow the detailed instructions that accompany the flash memory you ...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... the "General Hardware Installation Sequence" on page 2-1. 2-6 www.hp.com Hardware Reference Guide Install the module into the socket at www.hp.com/products/thinclientsoftware. Restore power to the Troubleshooting Guide or the HP Compaq Thin Client Imaging Tool white paper available on . 7. Install the thin client firmware. Hardware Upgrades 6. Complete steps 6 through 4 of the "General Hardware Installation...
... the "General Hardware Installation Sequence" on page 2-1. 2-6 www.hp.com Hardware Reference Guide Install the module into the socket at www.hp.com/products/thinclientsoftware. Restore power to the Troubleshooting Guide or the HP Compaq Thin Client Imaging Tool white paper available on . 7. Install the thin client firmware. Hardware Upgrades 6. Complete steps 6 through 4 of the "General Hardware Installation...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... addition to following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7 Install the optional PCI riser card as an overview of the "General Hardware Installation Sequence" on page 2-1. 2. Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the...
... addition to following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7 Install the optional PCI riser card as an overview of the "General Hardware Installation Sequence" on page 2-1. 2. Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the...
Hardware Reference Guide HP Compaq t5000 Thin Client
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Hardware Upgrades 3. Install the optional PCI Expansion Module chassis cover 2. 6. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Connecting the Speaker 4. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide
Hardware Upgrades 3. Install the optional PCI Expansion Module chassis cover 2. 6. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Connecting the Speaker 4. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide
Hardware Reference Guide HP Compaq t5000 Thin Client
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Hardware Upgrades 7. Hardware Reference Guide www.hp.com 2-9 Installing PCI Expansion Module Side Access Panel 9. Secure the panel with the two screws 2 as shown in the following illustration. To remove the PCI Expansion Module, reverse the previous steps. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1. Install the optional PCI Expansion Module side access panel 1. 8.
Hardware Upgrades 7. Hardware Reference Guide www.hp.com 2-9 Installing PCI Expansion Module Side Access Panel 9. Secure the panel with the two screws 2 as shown in the following illustration. To remove the PCI Expansion Module, reverse the previous steps. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1. Install the optional PCI Expansion Module side access panel 1. 8.
Hardware Reference Guide HP Compaq t5000 Thin Client
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These are available as options on select thin client models. Locate the battery on page 2-1. 2. Complete steps 6 through 4 of the "General Hardware Installation Sequence" on the clip 1 that accompany these drives visit www.hp.com/products/thinclientsoftware or refer to the instructions that is ...4. Insert the new battery and position the clip back into place. For additional installation information about these option. 2-10 www.hp.com Hardware Reference Guide Removing and Replacing the Internal Battery 5. Pull back on page 2-1. MultiBay Hard Drive and Diskette Drive...
These are available as options on select thin client models. Locate the battery on page 2-1. 2. Complete steps 6 through 4 of the "General Hardware Installation Sequence" on the clip 1 that accompany these drives visit www.hp.com/products/thinclientsoftware or refer to the instructions that is ...4. Insert the new battery and position the clip back into place. For additional installation information about these option. 2-10 www.hp.com Hardware Reference Guide Removing and Replacing the Internal Battery 5. Pull back on page 2-1. MultiBay Hard Drive and Diskette Drive...
Hardware Reference Guide HP Compaq t5000 Thin Client
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...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Done Replace Monitor Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades? N Plug in Y and turned on monitor Reconnect monitor to thin client (note 3) Y Video OK? Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued...
... to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Done Replace Monitor Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades? N Plug in Y and turned on monitor Reconnect monitor to thin client (note 3) Y Video OK? Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Series models may have one of terminal configuration and attached devices, and traps • DHCP support for automatic firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports ....www1.hp.com/products/q uickspecs/productbulletin.html for t5720) Item Description Networking • TCP/IP with Terminal Services installed • Citrix WinFrame • Citrix MetaFrame A-2 www.hp.com Troubleshooting Guide t5000 Series (not for the latest information. Thin Client t5000 Specifications...
...Series models may have one of terminal configuration and attached devices, and traps • DHCP support for automatic firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports ....www1.hp.com/products/q uickspecs/productbulletin.html for t5720) Item Description Networking • TCP/IP with Terminal Services installed • Citrix WinFrame • Citrix MetaFrame A-2 www.hp.com Troubleshooting Guide t5000 Series (not for the latest information. Thin Client t5000 Specifications...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Download the Softpaq to run the F10 Setup utility, then select System Information. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on to a directory on -screen...self-extracting executable. 2. Troubleshooting Guide www.hp.com D-3 From that drive and directory, execute the downloaded file and follow the on your hard drive. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. To update the system BIOS, ...
Download the Softpaq to run the F10 Setup utility, then select System Information. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on to a directory on -screen...self-extracting executable. 2. Troubleshooting Guide www.hp.com D-3 From that drive and directory, execute the downloaded file and follow the on your hard drive. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process. To update the system BIOS, ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1
.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1