End User License Agreement
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...laws and international treaty provisions. f. Recovery Solution. The use a Software Product identified as an upgrade, you fail to comply with any other terms along with /for your HP Product, whether in such recovery solution shall be used for restoring the hard disk of the... notwithstanding this limitation or it is expressly provided for the original Software Product identified by HP unless HP provides other form, may make a one-time transfer of the Software Product, your upgrade eligibility. 3. ADDITIONAL SOFTWARE. a. Any transfer must include all the EULA terms. Upon...
...laws and international treaty provisions. f. Recovery Solution. The use a Software Product identified as an upgrade, you fail to comply with any other terms along with /for your HP Product, whether in such recovery solution shall be used for restoring the hard disk of the... notwithstanding this limitation or it is expressly provided for the original Software Product identified by HP unless HP provides other form, may make a one-time transfer of the Software Product, your upgrade eligibility. 3. ADDITIONAL SOFTWARE. a. Any transfer must include all the EULA terms. Upon...
HP Virtual Desktop Infrastructure with Citrix XenDesktop Getting Started Guide
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...wwcontact.html). For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product ...-on boards or hardware • Third-party hardware or software • Operating system type and revision level Configuration 11 To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). o If you call 1-800-633-3600. This service is available 24 hours a day, 7 days...
...wwcontact.html). For more information about Care Packs, refer to have the following information available before you have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product ...-on boards or hardware • Third-party hardware or software • Operating system type and revision level Configuration 11 To contact HP by phone: o Call 1-800-HP-INVENT (1-800-474-6836). o If you call 1-800-633-3600. This service is available 24 hours a day, 7 days...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
... Components 1-3 Using the Keyboard 1-4 Windows Logo Key 1-5 Additional Function Keys 1-6 Special Mouse Functions 1-6 Serial Number Location 1-7 2 Hardware Upgrades General Hardware Installation Sequence 2-1 Removing and Replacing the Side Access Panel 2-3 Installing Thin Client Options 2-4 Flash Memory 2-5 SODIMM Upgrade 2-6 PCI Expansion Module 2-7 Internal Battery 2-10 MultiBay Hard Drive and Diskette Drive 2-10 A Specifications B Security Provisions Securing...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... hardware and software installed on a specific model, visit http://h18004.www1.hp.com/products/thinclients/ index.html and search for on-going management of purchase, free periodic firmware upgrades during the product's warranty period help with quick deployment and for a specific thin client model. As a result, customers need not track license compliancy for select...
... hardware and software installed on a specific model, visit http://h18004.www1.hp.com/products/thinclients/ index.html and search for on-going management of purchase, free periodic firmware upgrades during the product's warranty period help with quick deployment and for a specific thin client model. As a result, customers need not track license compliancy for select...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... for details. ✎ Not all models. For use with units having optional PCI Expansion Module. **Not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. System Board Components Product Features System Board Components...
... for details. ✎ Not all models. For use with units having optional PCI Expansion Module. **Not available on all HP Compaq t5000 thin client models are flash memory, SODIMMs, and/or PCI Expansion Module upgradeable. ✎ 32 MB of system RAM is reserved for processor usage. System Board Components Product Features System Board Components...
Hardware Reference Guide HP Compaq t5000 Thin Client
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2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of the thin client or optional equipment. Back up any other attached devices off. Turn the unit and any data if necessary. 2. Disconnect any thin client hardware option: 1....electricity by briefly touching a grounded metal object. See Appendix C, "Electrostatic Discharge" for more information. If the thin client is on: a. b. Disconnect the power cord from the wall outlet and allow the internal system components to ...the wall outlet. c. Hardware Reference Guide www.hp.com 2-1
2 Hardware Upgrades General Hardware Installation Sequence To ensure the proper installation of the thin client or optional equipment. Back up any other attached devices off. Turn the unit and any data if necessary. 2. Disconnect any thin client hardware option: 1....electricity by briefly touching a grounded metal object. See Appendix C, "Electrostatic Discharge" for more information. If the thin client is on: a. b. Disconnect the power cord from the wall outlet and allow the internal system components to ...the wall outlet. c. Hardware Reference Guide www.hp.com 2-1
Hardware Reference Guide HP Compaq t5000 Thin Client
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... test. 9. Turn on how to the following options are included in the option kits. Hardware Upgrades 3. If it is necessary to replace the internal battery, refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Remove the side access panel. The following section: ❏ Internal Battery...
... test. 9. Turn on how to the following options are included in the option kits. Hardware Upgrades 3. If it is necessary to replace the internal battery, refer to access the system board. 4. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Remove the side access panel. The following section: ❏ Internal Battery...
Hardware Reference Guide HP Compaq t5000 Thin Client
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Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Pull the side panel off and that the power cord is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2. Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the thin client is turned off 2.
Removing the Side Access Panel Hardware Reference Guide www.hp.com 2-3 Pull the side panel off and that the power cord is disconnected from the electrical outlet. 1. Remove the two back panel screws 1. 2. Hardware Upgrades Removing and Replacing the Side Access Panel To install internal hardware options, you must remove the side access panel and chassis cover as shown below. Å WARNING: Before removing the side access panel, ensure that the thin client is turned off 2.
Hardware Reference Guide HP Compaq t5000 Thin Client
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...Upgrades 3. Installing Thin Client Options There are several options available for installation on what options are supported and to order available options. Remove the chassis cover by removing the two screws 1 and pulling the chassis cover 2 off. 4. Not all cases, see the specific installation instructions that came with the thin client... available options. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to do before and after installing any options. 2-4 www.hp.com Hardware Reference Guide In all thin clients support the same options....
...Upgrades 3. Installing Thin Client Options There are several options available for installation on what options are supported and to order available options. Remove the chassis cover by removing the two screws 1 and pulling the chassis cover 2 off. 4. Not all cases, see the specific installation instructions that came with the thin client... available options. Visit the HP website at http://h18004.www1.hp.com/products/thinclients/ options/index.html to do before and after installing any options. 2-4 www.hp.com Hardware Reference Guide In all thin clients support the same options....
Hardware Reference Guide HP Compaq t5000 Thin Client
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Hardware Upgrades Flash Memory If the thin client can be required when removing the flash memory module. 3. Re-attach the side access ... plastic stem on page 2-1. 2. Verify the location of needle-nose pliers may be upgraded with the connectors facing down as an overview of the "General Hardware Installation Sequence" on the system board. ...4. Hardware Reference Guide www.hp.com 2-5 Remove any data before continuing the installation. ✎ In addition to following illustration. Insert ...
Hardware Upgrades Flash Memory If the thin client can be required when removing the flash memory module. 3. Re-attach the side access ... plastic stem on page 2-1. 2. Verify the location of needle-nose pliers may be upgraded with the connectors facing down as an overview of the "General Hardware Installation Sequence" on the system board. ...4. Hardware Reference Guide www.hp.com 2-5 Remove any data before continuing the installation. ✎ In addition to following illustration. Insert ...
Hardware Reference Guide HP Compaq t5000 Thin Client
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... turn it clicks, then rotate the module 2 into the socket at www.hp.com/products/thinclientsoftware. Remove any data before continuing the installation. ✎ In addition to the specific thin client option. 1. SODIMM Upgrade If the thin client can be upgraded with an optional SODIMM module, use the following these instructions, follow the instructions that are applicable...
... turn it clicks, then rotate the module 2 into the socket at www.hp.com/products/thinclientsoftware. Remove any data before continuing the installation. ✎ In addition to the specific thin client option. 1. SODIMM Upgrade If the thin client can be upgraded with an optional SODIMM module, use the following these instructions, follow the instructions that are applicable...
Hardware Reference Guide HP Compaq t5000 Thin Client
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Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the PCI card you have purchased. Ä CAUTION: When using the t5710 1.2 GHz ... chassis cover (with speaker) ■ PCI Expansion Module plastic side access panel Use the following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7
Hardware Upgrades PCI Expansion Module If the thin client supports an optional PCI Expansion Module, follow the detailed instructions that accompany the PCI card you have purchased. Ä CAUTION: When using the t5710 1.2 GHz ... chassis cover (with speaker) ■ PCI Expansion Module plastic side access panel Use the following diagram: Installing Optional PCI Riser Card Hardware Reference Guide www.hp.com 2-7
Hardware Reference Guide HP Compaq t5000 Thin Client
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Install the optional PCI Expansion Module chassis cover 2. 6. Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Connecting the Speaker 4. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Hardware Upgrades 3.
Install the optional PCI Expansion Module chassis cover 2. 6. Secure the optional PCI Expansion Module chassis cover with the four chassis screws 3. Connecting the Speaker 4. Installing PCI Expansion Module and Chassis Cover 2-8 www.hp.com Hardware Reference Guide Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Install the PCI card 1 into the optional PCI riser card as shown in the following figure. 5. Hardware Upgrades 3.
Hardware Reference Guide HP Compaq t5000 Thin Client
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To remove the PCI Expansion Module, reverse the previous steps. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1. Hardware Reference Guide www.hp.com 2-9 Install the optional PCI Expansion Module side access panel 1. 8. Hardware Upgrades 7. Installing PCI Expansion Module Side Access Panel 9. Secure the panel with the two screws 2 as shown in the following illustration.
To remove the PCI Expansion Module, reverse the previous steps. Complete steps 6 through 10 of the "General Hardware Installation Sequence" on page 2-1. Hardware Reference Guide www.hp.com 2-9 Install the optional PCI Expansion Module side access panel 1. 8. Hardware Upgrades 7. Installing PCI Expansion Module Side Access Panel 9. Secure the panel with the two screws 2 as shown in the following illustration.
Hardware Reference Guide HP Compaq t5000 Thin Client
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... Reference Guide For additional installation information about these drives visit www.hp.com/products/thinclientsoftware or refer to the instructions that is holding the battery in place, and remove the battery 2. 4. Hardware Upgrades Internal Battery 1. These are available as options on select thin client models. Pull back on page 2-1. MultiBay Hard Drive and Diskette...
... Reference Guide For additional installation information about these drives visit www.hp.com/products/thinclientsoftware or refer to the instructions that is holding the battery in place, and remove the battery 2. 4. Hardware Upgrades Internal Battery 1. These are available as options on select thin client models. Pull back on page 2-1. MultiBay Hard Drive and Diskette...
Hardware Reference Guide HP Compaq t5000 Thin Client
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...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
...data 2-5 static electricity 2-1 components keyboard 1-4 mouse 1-6 rear panel 1-2 E electrostatic discharge C-1 F flash memory installing 2-5 location 1-3 G grounding methods C-2 H hardware specifications A-1 upgrades 2-1 headphone connector 1-2 I installation sequence 2-1 Hardware Reference Guide installing flash memory 2-5 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 K keyboard 1-4 function keys 1-6...socket location 1-3 monitor connector 1-2 mouse 1-6 O options installing 2-1, 2-4 supported 2-2 P PCI Expansion Module 2-7 riser card 2-7 slot location 1-3 www.hp.com Index-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...monitor to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Turn off and unplug thin client before reconnecting cables. Y Have the unit serviced. Diagnostics and Troubleshooting t5000 Troubleshooting Flow ...Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? Done Replace Monitor Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades...
...monitor to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Turn off and unplug thin client before reconnecting cables. Y Have the unit serviced. Diagnostics and Troubleshooting t5000 Troubleshooting Flow ...Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? Done Replace Monitor Y Video OK? Done N Does unit have added PCI expansion or N memory upgrades...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... automatic firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports • 10/100BaseT Fast Ethernet, twisted pair (RJ45) • ICA Remote dial-up via external modem Terminal Personalities Supported Refer to http://h18000.www1.hp.com/products/q uickspecs/productbulletin.html for Thin Clients Server Compatibility...
... automatic firmware upgrades and unit configuration Administrative Software • Altiris Deployment Solution 5.6 or greater Communications • Four USB ports • 10/100BaseT Fast Ethernet, twisted pair (RJ45) • ICA Remote dial-up via external modem Terminal Personalities Supported Refer to http://h18000.www1.hp.com/products/q uickspecs/productbulletin.html for Thin Clients Server Compatibility...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Download the Softpaq to run the F10 Setup utility, then select System Information. Troubleshooting Guide www.hp.com D-3 The downloaded file is a self-extracting executable. 2. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on... on your hard drive. To update the system BIOS, complete the following instructions: 1. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process.
Download the Softpaq to run the F10 Setup utility, then select System Information. Troubleshooting Guide www.hp.com D-3 The downloaded file is a self-extracting executable. 2. Copy the appropriate utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on... on your hard drive. To update the system BIOS, complete the following instructions: 1. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the upgrade process.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1
.../products/thinclients/ Links to information on the Support Home index, product documentation, Operating System upgrades and SoftPaqs, customer announcements and notifications, and self-help ■ http://www.hp.com/products/thinclientsoftware/ Links to thin client SoftPaqs and documentation The following URLs point to embedded operating system information listed on the Microsoft Web site: ■... Support The following URL points to Citrix support and services: ■ http://www.citrix.com/site/SS/index.asp Citrix Knowledge Center Troubleshooting Guide www.hp.com F-1