Support Telephone Numbers
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...Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Non-Relational: ...Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, Networking, OS support (Alpha, Tru64, Linux, Unix [UX], MS,...
...Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Non-Relational: ...Standard Warranty and Trade (Out of -Sale systems. ESS: Servers, Storage, Networking, OS support (Alpha, Tru64, Linux, Unix [UX], MS,...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Windows-based terminals that connect over the network. Network Firmware PXE (Pre-boot Execution Environment) is supported on all thin clients. Troubleshooting Guide www.hp.com 1-1 PXE allows a client to boot from a server over a network to AC power, the Network Interface Controller (NIC) on a network... as the system is turned off. 1 Product Description The HP Compaq Thin Client t5000 Series are using a foreign language keyboard, you will need to set localized settings to booting the embedded Operating System (OS) from the local Flash module. This allows a network administrator...
...Windows-based terminals that connect over the network. Network Firmware PXE (Pre-boot Execution Environment) is supported on all thin clients. Troubleshooting Guide www.hp.com 1-1 PXE allows a client to boot from a server over a network to AC power, the Network Interface Controller (NIC) on a network... as the system is turned off. 1 Product Description The HP Compaq Thin Client t5000 Series are using a foreign language keyboard, you will need to set localized settings to booting the embedded Operating System (OS) from the local Flash module. This allows a network administrator...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart Start Initial Troubleshooting Is there N power? Y Beeps, LEDs, or error N messages? Y Go to next page t5000 Troubleshooting B Flow Chart Go to Page 4-10 No Power Go to Page 4-13 No Video Go to Page 4-17 Error Messages Go to Page 4-18 No O/S Loading 4-8 www.hp.com Troubleshooting Guide Y Is there N video? Y Is the OS N Loading?
Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart Start Initial Troubleshooting Is there N power? Y Beeps, LEDs, or error N messages? Y Go to next page t5000 Troubleshooting B Flow Chart Go to Page 4-10 No Power Go to Page 4-13 No Video Go to Page 4-17 Error Messages Go to Page 4-18 No O/S Loading 4-8 www.hp.com Troubleshooting Guide Y Is there N video? Y Is the OS N Loading?
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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N (see Note) Replace cable or have jack activated. Y Done N Call your local HP Call Center for a diagnosis. Network or jack active? To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl Troubleshooting Guide www.hp.com 4-21 NIC configured Y in OS? Reimage using recovery process N OK? t5000 Troubleshooting Flow Chart (cont'd) No Internal Network Connection Diagnostics and Troubleshooting NOTE: Yellow or green LED on NIC connector indicates an active jack.
N (see Note) Replace cable or have jack activated. Y Done N Call your local HP Call Center for a diagnosis. Network or jack active? To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl Troubleshooting Guide www.hp.com 4-21 NIC configured Y in OS? Reimage using recovery process N OK? t5000 Troubleshooting Flow Chart (cont'd) No Internal Network Connection Diagnostics and Troubleshooting NOTE: Yellow or green LED on NIC connector indicates an active jack.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Service the unit. Reboot the thin client. NOTE: Refer to Chapter 5, "Restoring the Flash Image." N Reimage the system. t5000 Troubleshooting Flow Chart End 4-24 www.hp.com Troubleshooting Guide Boot OK?... Check that Altiris 5.6 Deployment server is being used. N Boot OK? Network *Check "Amount of Flash memory" in Continuous Loop Using t5000 F10 Setup, change boot priority to factory defaults. 1. Done Y Boot OK? Reboot the thin client. Y N If you are using XPe OS, disable the write filter. Y Reboot the thin client...
...Service the unit. Reboot the thin client. NOTE: Refer to Chapter 5, "Restoring the Flash Image." N Reimage the system. t5000 Troubleshooting Flow Chart End 4-24 www.hp.com Troubleshooting Guide Boot OK?... Check that Altiris 5.6 Deployment server is being used. N Boot OK? Network *Check "Amount of Flash memory" in Continuous Loop Using t5000 F10 Setup, change boot priority to factory defaults. 1. Done Y Boot OK? Reboot the thin client. Y N If you are using XPe OS, disable the write filter. Y Reboot the thin client...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...When this process is complete, there will be attached to the thin client during this process. 5. Only one bootable USB device may be three new files: IBR.EXE (the image restoration utility), FLASH.IMG (the OS image), and README.TXT. Unpacking the Image and Tools for the.... 2. Restoring the Flash Image Connect the bootable USB flash device to begin the image restore process on the thin client. When prompted, select the destination directory for Deployment 1. Click Format. Troubleshooting Guide www.hp.com 5-5 4. When prompted Do you want to continue? [Y/N] click Y to the...
...When this process is complete, there will be attached to the thin client during this process. 5. Only one bootable USB device may be three new files: IBR.EXE (the image restoration utility), FLASH.IMG (the OS image), and README.TXT. Unpacking the Image and Tools for the.... 2. Restoring the Flash Image Connect the bootable USB flash device to begin the image restore process on the thin client. When prompted, select the destination directory for Deployment 1. Click Format. Troubleshooting Guide www.hp.com 5-5 4. When prompted Do you want to continue? [Y/N] click Y to the...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... which OS would you will use to run later, depending on the server. (e.g., c:\program files\altiris\express\deployment server\tcimage) 2. Click DOS. 9. Click Finish. 10. Click the name of the screen, click Add. 6. Near the upper right side of the new job. 5. Ensure that you like to deploy the original thin client image.../support/documentation) for the job that IBR.exe (Image Restore) and Flash.img are stored in the same directory on your needs. Troubleshooting Guide www.hp.com B-1
... which OS would you will use to run later, depending on the server. (e.g., c:\program files\altiris\express\deployment server\tcimage) 2. Click DOS. 9. Click Finish. 10. Click the name of the screen, click Add. 6. Near the upper right side of the new job. 5. Ensure that you like to deploy the original thin client image.../support/documentation) for the job that IBR.exe (Image Restore) and Flash.img are stored in the same directory on your needs. Troubleshooting Guide www.hp.com B-1
HP Compaq Thin Client Imaging Tool
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Unpacking the image and tools for the imaging tools and image. Click Deployment. 2. This process places three new files in the specified folder: • IBR.EXE (the image restoration utility) • FLASH.IMG (the OS image) • RECOVERY.PDF. 6 The components that comprise DSKIMG.BIN are unpacked to the specified directory. When prompted, select the destination directory for deployment 1.
Unpacking the image and tools for the imaging tools and image. Click Deployment. 2. This process places three new files in the specified folder: • IBR.EXE (the image restoration utility) • FLASH.IMG (the OS image) • RECOVERY.PDF. 6 The components that comprise DSKIMG.BIN are unpacked to the specified directory. When prompted, select the destination directory for deployment 1.
HP Compaq Thin Client Imaging Tool
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...set up menu. 7. If you will use the tool, you like to deploy the original thin client image. 4. Under Automation - Click Next. Under In which OS would you must boot clients to IBR, then execute the command with PXE 1. PXE or BOOTworks environment, select DOS ...of the screen, click Add. 6. Deploying with the following two substeps. Ensure that you are using the HP Compaq Thin Client Boot Order Change Tool provided at http://www.hp.com/products/thinclientsoftware. Enter a unique name for more detailed information, refer to "Appendix B: Configuring a PXE...
...set up menu. 7. If you will use the tool, you like to deploy the original thin client image. 4. Under Automation - Click Next. Under In which OS would you must boot clients to IBR, then execute the command with PXE 1. PXE or BOOTworks environment, select DOS ...of the screen, click Add. 6. Deploying with the following two substeps. Ensure that you are using the HP Compaq Thin Client Boot Order Change Tool provided at http://www.hp.com/products/thinclientsoftware. Enter a unique name for more detailed information, refer to "Appendix B: Configuring a PXE...
HP Compaq Thin Client Imaging Tool
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... Server, log on to the domain using an account that has Administrator privileges on the server. 2. PXE allows a client to boot from a server on a network prior to booting the embedded operating system (OS) from a server over the network. Domain Name Service (DNS) 2. Active Directory 3. Remote Installation Services (RIS)... Microsoft Windows XPe and Microsoft Windows CE .NET support PXE (Pre-boot Execution Environment). Appendix B: Configuring a PXE server under Microsoft RIS HP Compaq t5000 Thin Client Series products that use NTFS to format the drive on which RIS is turned off.
... Server, log on to the domain using an account that has Administrator privileges on the server. 2. PXE allows a client to boot from a server on a network prior to booting the embedded operating system (OS) from a server over the network. Domain Name Service (DNS) 2. Active Directory 3. Remote Installation Services (RIS)... Microsoft Windows XPe and Microsoft Windows CE .NET support PXE (Pre-boot Execution Environment). Appendix B: Configuring a PXE server under Microsoft RIS HP Compaq t5000 Thin Client Series products that use NTFS to format the drive on which RIS is turned off.
Terminal Emulation User's Guide (CE .NET)
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... session warning message Close connection on exit Registry Entry none ExitOnClose = "on" ExitOnClose = "off" ExitOnClose = "Connect" SessionWarning = "off" WarnExit = "off" Command Line -LW -E -E1 -E2 -OS -J Session Configuration Command Function Start-up command group to action Session configuration to use Disable bell x Enable debug (Capture/Replay) x Enable debug, log send/receive...
... session warning message Close connection on exit Registry Entry none ExitOnClose = "on" ExitOnClose = "off" ExitOnClose = "Connect" SessionWarning = "off" WarnExit = "off" Command Line -LW -E -E1 -E2 -OS -J Session Configuration Command Function Start-up command group to action Session configuration to use Disable bell x Enable debug (Capture/Replay) x Enable debug, log send/receive...
Terminal Emulation User's Guide (CE .NET)
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... commands enable you attempt to reconnect, cancel or exit. Action On Host Connection Close Registry Entry: ExitOnClose = "on" emulator exits immediately ExitOnClose = "off " Command Line: -OS Default Setting: Enabled A warning message is displayed by default when you to disable the message box so that the emulator automatically closes the current session...
... commands enable you attempt to reconnect, cancel or exit. Action On Host Connection Close Registry Entry: ExitOnClose = "on" emulator exits immediately ExitOnClose = "off " Command Line: -OS Default Setting: Enabled A warning message is displayed by default when you to disable the message box so that the emulator automatically closes the current session...