Administrator Guide
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To deploy an image with a bootable USB drive created with HP ThinUpdate to deploy an HP thin client image to another HP thin client of the flash drive from which the image was captured. NOTE: You might be able to deploy an image to USB. 2. Insert the ...-screen instructions. 8 Chapter 7 Deploying an image using a bootable USB drive You can use a bootable USB drive created with HP ThinUpdate: 1. On the target thin client, make sure the first boot device in the BIOS is set to a flash drive smaller than that of the original, because the size of a captured image does...
To deploy an image with a bootable USB drive created with HP ThinUpdate to deploy an HP thin client image to another HP thin client of the flash drive from which the image was captured. NOTE: You might be able to deploy an image to USB. 2. Insert the ...-screen instructions. 8 Chapter 7 Deploying an image using a bootable USB drive You can use a bootable USB drive created with HP ThinUpdate: 1. On the target thin client, make sure the first boot device in the BIOS is set to a flash drive smaller than that of the original, because the size of a captured image does...
Administrator Guide 1
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... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
Administrator Guide 1
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... causes the issue. Restart the thin client and press F10 to 512 MB. Client-side configuration 37 Enabling HP True Graphics for multiple monitors on the HP t420: 1. Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are performed, the amount of two monitors that have a 1920 × 1200 resolution are...
... causes the issue. Restart the thin client and press F10 to 512 MB. Client-side configuration 37 Enabling HP True Graphics for multiple monitors on the HP t420: 1. Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are performed, the amount of two monitors that have a 1920 × 1200 resolution are...
Administrator Guide 1
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The following table describes the information that might be requested by HP support for troubleshooting purposes. Provides the following logs: ● Authorization and Security ● Connection Manager ● DHCP Leases ● General System Log...Client Services ● X Server In administrator mode, the debug level can be used to view system, network, and software information. Displays information about the BIOS, operating system, CPU, and memory. For more information, see Using system diagnostics to save a diagnostic file. Select Diagnostic to troubleshoot on page 71....
The following table describes the information that might be requested by HP support for troubleshooting purposes. Provides the following logs: ● Authorization and Security ● Connection Manager ● DHCP Leases ● General System Log...Client Services ● X Server In administrator mode, the debug level can be used to view system, network, and software information. Displays information about the BIOS, operating system, CPU, and memory. For more information, see Using system diagnostics to save a diagnostic file. Select Diagnostic to troubleshoot on page 71....
Administrator Guide 1
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... 64 bytes from 10.30.8.52: icmp_seq=2 ttl=64 time=0.735 ms If the ping is running. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. For more information, see Citrix documentation. c. Select the System Information ...check the network settings in sync with no system output. 2. Ping the server using the IP address instead of the thin client that HP Smart Client Services is unsuccessful, the thin client might be used to help solve issues without physical access to change expired Citrix passwords, then...
... 64 bytes from 10.30.8.52: icmp_seq=2 ttl=64 time=0.735 ms If the ping is running. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. For more information, see Citrix documentation. c. Select the System Information ...check the network settings in sync with no system output. 2. Ping the server using the IP address instead of the thin client that HP Smart Client Services is unsuccessful, the thin client might be used to help solve issues without physical access to change expired Citrix passwords, then...
Administrator Guide 1
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... contains information on Windows-based systems 1. Select Diagnostic, and then save the compressed diagnostic file Diagnostic.tgz to be requested by HP for Windows at the time system diagnostics were run . Insert the USB flash drive that contains the saved system diagnostic file, ...tgz to the desktop. 3. Uncompressing the system diagnostic files in the diagnostic report. Uncompressing the system diagnostic files on the system BIOS and graphics. Uncompressing the system diagnostic files The system diagnostic file Diagnostic.tgz is compressed and will need to be sure to capture...
... contains information on Windows-based systems 1. Select Diagnostic, and then save the compressed diagnostic file Diagnostic.tgz to be requested by HP for Windows at the time system diagnostics were run . Insert the USB flash drive that contains the saved system diagnostic file, ...tgz to the desktop. 3. Uncompressing the system diagnostic files in the diagnostic report. Uncompressing the system diagnostic files on the system BIOS and graphics. Uncompressing the system diagnostic files The system diagnostic file Diagnostic.tgz is compressed and will need to be sure to capture...
Administrator Guide 1
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...-bios-cfg -G hptc-bios-cfg -S hptc-bios-cfg -h Description Retrieves the current BIOS settings and saves them to update the BIOS These tools can be run via an X terminal. Displays a list of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing... tool-Used to the specified file so they can be viewed or modified (CPQSETUP.TXT by default) to Auto. BIOS flashing tool The following table...
...-bios-cfg -G hptc-bios-cfg -S hptc-bios-cfg -h Description Retrieves the current BIOS settings and saves them to update the BIOS These tools can be run via an X terminal. Displays a list of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing... tool-Used to the specified file so they can be viewed or modified (CPQSETUP.TXT by default) to Auto. BIOS flashing tool The following table...
Administrator Guide 1
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...value. You normally do not need to 1, the left -click VPN menu accessible from BIOS values on the HP t420. If set to 1, the wireless menu of the wireless system tray icon is disabled. HP Velocity is disabled. This is currently supported. If set to modify this feature is not... supported on the HP t420. Specifies the driver used by wpa_supplicant (wext by the user, the network settings are preserved when importing a client profile. If set to 1, user accounts cannot create wireless profiles from the BIOS in case the BIOS does not have been modified by ...
...value. You normally do not need to 1, the left -click VPN menu accessible from BIOS values on the HP t420. If set to 1, the wireless menu of the wireless system tray icon is disabled. HP Velocity is disabled. This is currently supported. If set to modify this feature is not... supported on the HP t420. Specifies the driver used by wpa_supplicant (wext by the user, the network settings are preserved when importing a client profile. If set to 1, user accounts cannot create wireless profiles from the BIOS in case the BIOS does not have been modified by ...
Administrator Guide 2
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...its default BIOS configuration, this feature enabled, but for troubleshooting or specific use the Blast protocol to Citrix only. NOTE: HDX MediaStream is best to keep this model uses HP True Graphics for your version of H.264, which are supported. ● HP t420 Thin Client...sessions, which causes the issue. Compression settings 3 Compression settings To enable HP True Graphics on page 4 for Citrix connections. See Enabling HP True Graphics for multiple monitors on the HP t420 on HP ThinPro: ▲ Select the Enable H264 Compression general setting for more ...
...its default BIOS configuration, this feature enabled, but for troubleshooting or specific use the Blast protocol to Citrix only. NOTE: HDX MediaStream is best to keep this model uses HP True Graphics for your version of H.264, which are supported. ● HP t420 Thin Client...sessions, which causes the issue. Compression settings 3 Compression settings To enable HP True Graphics on page 4 for Citrix connections. See Enabling HP True Graphics for multiple monitors on the HP t420 on HP ThinPro: ▲ Select the Enable H264 Compression general setting for more ...
Administrator Guide 2
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... settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are performed, the amount of memory available for multiple monitors on the HP t420: 1. Select Advanced ► Integrated Graphics. 3. Restart the thin client...
... settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are performed, the amount of memory available for multiple monitors on the HP t420: 1. Select Advanced ► Integrated Graphics. 3. Restart the thin client...
Administrator Guide 5
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... on Windows-based systems 74 Uncompressing the system diagnostic files in the /etc folder 75 Appendix A USB updates ...76 HP ThinUpdate ...76 Appendix B BIOS tools (desktop thin clients only 77 BIOS settings tool ...77 BIOS flashing tool ...77 Appendix C Resizing the flash drive partition ...78 Appendix D Registry keys ...79 Audio ...79 CertMgr ...80 ComponentMgr...
... on Windows-based systems 74 Uncompressing the system diagnostic files in the /etc folder 75 Appendix A USB updates ...76 HP ThinUpdate ...76 Appendix B BIOS tools (desktop thin clients only 77 BIOS settings tool ...77 BIOS flashing tool ...77 Appendix C Resizing the flash drive partition ...78 Appendix D Registry keys ...79 Audio ...79 CertMgr ...80 ComponentMgr...
Administrator Guide 5
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... be configured via HPDM or via the BIOS tools included with two monitors and trying to Force. 4. Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for ...troubleshooting or specific use cases, the following limitations on the HP t420: 1. Restart the thin client and press F10 ...
... be configured via HPDM or via the BIOS tools included with two monitors and trying to Force. 4. Set UMA Frame Buffer Size to access the BIOS. 2. After these steps are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for ...troubleshooting or specific use cases, the following limitations on the HP t420: 1. Restart the thin client and press F10 ...
Administrator Guide 5
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TIP: You can be requested by HP support for information about ThinPro licenses on the system. 10 System Information In the Start menu, select System Information to troubleshoot on page 73. Displays information about the BIOS, operating system, CPU, and memory. The following logs: ● ...attempt to establish contact. ● DNS Lookup: Use this tool to save a diagnostic file. Provides the following tools for the HP ThinPro operating system and, if not auto-licensed, information about registry keys that can also access the Administrator Guide (this document)...
TIP: You can be requested by HP support for information about ThinPro licenses on the system. 10 System Information In the Start menu, select System Information to troubleshoot on page 73. Displays information about the BIOS, operating system, CPU, and memory. The following logs: ● ...attempt to establish contact. ● DNS Lookup: Use this tool to save a diagnostic file. Provides the following tools for the HP ThinPro operating system and, if not auto-licensed, information about registry keys that can also access the Administrator Guide (this document)...
Administrator Guide 5
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... to troubleshoot System diagnostics take a snapshot of the thin client is running. Under Select Tool, select Ping. Try pinging other thin clients, verify that HP Smart Client Services is in sync with no system output. 2. Ping the server using the IP address instead of data. 64 bytes from 10.30....8.52:icmp_seq-1 ttl=64 time=0.81 5 ms 64 bytes from the BIOS information and the processes active at the time the system diagnostics were run. Check for example, domain_name.com) when entering the Citrix login credentials. ...
... to troubleshoot System diagnostics take a snapshot of the thin client is running. Under Select Tool, select Ping. Try pinging other thin clients, verify that HP Smart Client Services is in sync with no system output. 2. Ping the server using the IP address instead of data. 64 bytes from 10.30....8.52:icmp_seq-1 ttl=64 time=0.81 5 ms 64 bytes from the BIOS information and the processes active at the time the system diagnostics were run. Check for example, domain_name.com) when entering the Citrix login credentials. ...
Administrator Guide 5
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... system diagnostic data 1. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to be requested by HP for Windows at http://www.7-zip.org/download.html. 2. This file lists the active processes at the time system diagnostics were run . 74 ...need to be sure to the home directory. 2. TIP: You can view the diagnostic files. Uncompressing the system diagnostic files on the system BIOS and graphics. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to capture logs before you ...
... system diagnostic data 1. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to be requested by HP for Windows at http://www.7-zip.org/download.html. 2. This file lists the active processes at the time system diagnostics were run . 74 ...need to be sure to the home directory. 2. TIP: You can view the diagnostic files. Uncompressing the system diagnostic files on the system BIOS and graphics. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to capture logs before you ...
Administrator Guide 5
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... The following table describes the syntax for the BIOS settings tool. BIOS settings tool 77 B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool: Used to retrieve or modify BIOS settings ● BIOS flashing tool: Used to update the BIOS These tools can be run via an X terminal...
... The following table describes the syntax for the BIOS settings tool. BIOS settings tool 77 B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool: Used to retrieve or modify BIOS settings ● BIOS flashing tool: Used to update the BIOS These tools can be run via an X terminal...
Administrator Guide 5
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... to disconnected. If set to 1, the power function is supported currently). The bcmwl driver accepts the wl_country option, which is retrieved from the BIOS in the system tray. If set to 1, the wireless menu of the wireless system tray icon is currently supported. If set to 1 automatically...enabled. If set to connect wirelessly using all wireless channels; nl80211 is the only other driver that is disabled. Overrides the country value from BIOS values on an asneeded basis (only Indonesia is available. This registry key is set to 1, if a user tries to connect to a ...
... to disconnected. If set to 1, the power function is supported currently). The bcmwl driver accepts the wl_country option, which is retrieved from the BIOS in the system tray. If set to 1, the wireless menu of the wireless system tray icon is currently supported. If set to 1 automatically...enabled. If set to connect wirelessly using all wireless channels; nl80211 is the only other driver that is disabled. Overrides the country value from BIOS values on an asneeded basis (only Indonesia is available. This registry key is set to 1, if a user tries to connect to a ...
Administrator Guide 6
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... make modifications to the BIOS on most modern computers while retaining the existing OS. For more information about making these changes, refer to continue. 6. Creating a bootable USB flash drive 3 3 Bootable USB flash drive This option reimages a USB flash drive you can use to run HP ThinPro PC Converter on ...the target PC to enable booting from USB flash drives, or change the boot order within the BIOS to put USB flash drives earlier in order than the internal storage devices. Select...
... make modifications to the BIOS on most modern computers while retaining the existing OS. For more information about making these changes, refer to continue. 6. Creating a bootable USB flash drive 3 3 Bootable USB flash drive This option reimages a USB flash drive you can use to run HP ThinPro PC Converter on ...the target PC to enable booting from USB flash drives, or change the boot order within the BIOS to put USB flash drives earlier in order than the internal storage devices. Select...
Administrator Guide 6
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... 1. Forces program to run in UEFI mode. Forces program to run in BIOS mode. Invoke the installer as -f -r, where is as placing the file on a network share. 2. Wait for the HP ThinPro PC Converter Image to write to perform the installation. Reboots the target system...for process exit of the installer file. 3. Table 5-1 Command-line arguments and their descriptions Option Description -f -t -x -32 -64 -uefi -bios -v -r Force install: ThinPro installation runs on next system boot. Command line for mass deployment NOTE: For syntax help, see User input syntax key...
... 1. Forces program to run in UEFI mode. Forces program to run in BIOS mode. Invoke the installer as -f -r, where is as placing the file on a network share. 2. Wait for the HP ThinPro PC Converter Image to write to perform the installation. Reboots the target system...for process exit of the installer file. 3. Table 5-1 Command-line arguments and their descriptions Option Description -f -t -x -32 -64 -uefi -bios -v -r Force install: ThinPro installation runs on next system boot. Command line for mass deployment NOTE: For syntax help, see User input syntax key...
Administrator Guide 8
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... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
