Reference Guide
Page 63
...must first enable it before you have problems making this port. Select the Device Manager button. 4. Printing to any other printer. See the Windows online Help for the device. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is unpowered, or a hub if the ...for the latest version of communications, open dialog boxes. • To check the status of the driver for instructions on the front of the notebook), then your applications as you want to the notebook infrared port. If your model has an infrared port (a small, rectangular lens located on using ...
...must first enable it before you have problems making this port. Select the Device Manager button. 4. Printing to any other printer. See the Windows online Help for the device. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is unpowered, or a hub if the ...for the latest version of communications, open dialog boxes. • To check the status of the driver for instructions on the front of the notebook), then your applications as you want to the notebook infrared port. If your model has an infrared port (a small, rectangular lens located on using ...
Reference Guide
Page 88
... printer doesn't print • Make sure the printer is on and has paper in Windows Help: select Start > Help and Support. If you're using such a printer, try selecting a compatible printer driver for the operation to solve most printing problems by using the Print troubleshooter in it. ...printing is enabled. Make sure the Hibernate timeouts for both ends. • Check for printer errors. If the notebook doesn't automatically enter Hibernation as possible. (The notebook infrared port is located on and has paper in it normally waits for a 300-dpi printer. If the left ...
... printer doesn't print • Make sure the printer is on and has paper in Windows Help: select Start > Help and Support. If you're using such a printer, try selecting a compatible printer driver for the operation to solve most printing problems by using the Print troubleshooter in it. ...printing is enabled. Make sure the Hibernate timeouts for both ends. • Check for printer errors. If the notebook doesn't automatically enter Hibernation as possible. (The notebook infrared port is located on and has paper in it normally waits for a 300-dpi printer. If the left ...
Reference Guide
Page 91
... not assign an IP address to resume if it has a network card installed. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on . If this chapter. If you log on to an 802.11 network via an access point, yet ...problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you may have to release and renew your wireless connection is correct for ...
... not assign an IP address to resume if it has a network card installed. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on . If this chapter. If you log on to an 802.11 network via an access point, yet ...problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you may have to release and renew your wireless connection is correct for ...
Maintenance and Service Guide
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...on -screen instructions for installing the drivers. 10. When the dialog box appears, follow any instructions that appear. 8. Service Manual Removal and Replacement 2-11 When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Follow the ...on or restart the notebook. 4. To create the Utility partition without affecting other drives. After the drivers have been installed, the application software may be installed. When the HP logo appears,...
...on -screen instructions for installing the drivers. 10. When the dialog box appears, follow any instructions that appear. 8. Service Manual Removal and Replacement 2-11 When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. Follow the ...on or restart the notebook. 4. To create the Utility partition without affecting other drives. After the drivers have been installed, the application software may be installed. When the HP logo appears,...
Maintenance and Service Guide
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... Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Press Fn+F5 several times. If notebook is reinitialized, Windows desktop appears. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. When hardware ... connections. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to another computer is installed. Try external monitor. Replace SDRAM modules. Notebook won't suspend if connection to resume if network card is...
... Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Press Fn+F5 several times. If notebook is reinitialized, Windows desktop appears. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. When hardware ... connections. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to another computer is installed. Try external monitor. Replace SDRAM modules. Notebook won't suspend if connection to resume if network card is...
Maintenance and Service Guide
Page 107
... memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. By ... enabled (mute button and software controls). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has... working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record ...
... memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. By ... enabled (mute button and software controls). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has... working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record ...
Maintenance and Service Guide
Page 108
...Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. For USB: if the device is disabled, try the other ... Control Panel. Motherboard Check settings in Device Manager. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Try disabling error correction and data...Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires...
...Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. For USB: if the device is disabled, try the other ... Control Panel. Motherboard Check settings in Device Manager. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Try disabling error correction and data...Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires...
Maintenance and Service Guide
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... for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Try...length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Test LAN with ECP parallel port. Try connecting notebook to another network station (if applicable).
... for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Try...length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Test LAN with ECP parallel port. Try connecting notebook to another network station (if applicable).
Maintenance and Service Guide
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The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the HP logo appears, press F10 to start the basic hardware test. If you intend to exit without running the advanced tests,... e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools ...
The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the HP logo appears, press F10 to start the basic hardware test. If you intend to exit without running the advanced tests,... e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools ...
Service Manual
Page 144
...does not power notebook. Standby/resume General problems. Notebook resumes slowly from .... It, therefore, depends on notebook's power use at that software. Blinking cursor appears while system is reinitialized, Windows desktop appears. Notebook won't suspend if connection to ... actually remains. So if notebook is inaccurate. Contact software vendor for AC and battery power are not set to Never. Notebook can take a minute or...is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is an estimate based on current task and ...
...does not power notebook. Standby/resume General problems. Notebook resumes slowly from .... It, therefore, depends on notebook's power use at that software. Blinking cursor appears while system is reinitialized, Windows desktop appears. Notebook won't suspend if connection to ... actually remains. So if notebook is inaccurate. Contact software vendor for AC and battery power are not set to Never. Notebook can take a minute or...is busy, it normally finishes current operation before entering (or allowing notebook to resume if network card is an estimate based on current task and ...
Service Manual
Page 148
...Windows Help. Make sure C drive has adequate free space. Delete temporary and unneeded files. Check whether sound is connected. Top case. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Sound does not record. Motherboard. Test audio with notebook... in Control Panel. Increase sound volume. Switchboard PCA. Notebook does not boot after adding SDRAM. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Top case. Use only...
...Windows Help. Make sure C drive has adequate free space. Delete temporary and unneeded files. Check whether sound is connected. Top case. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Sound does not record. Motherboard. Test audio with notebook... in Control Panel. Increase sound volume. Switchboard PCA. Notebook does not boot after adding SDRAM. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Top case. Use only...
Service Manual
Page 149
... Panel. Test ports with e-Diagtools diagnostics. Motherboard. Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. If modem is powered by the USB port, try the other port. Use analog telephone line (2, 3, or 4 ... ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Restart notebook. Repair Center: Comments 3-...
... Panel. Test ports with e-Diagtools diagnostics. Motherboard. Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. If modem is powered by the USB port, try the other port. Use analog telephone line (2, 3, or 4 ... ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Restart notebook. Repair Center: Comments 3-...
Service Manual
Page 150
...face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Try to network or network may not be down. Check settings in Windows Help. Test LAN with ECP parallel port. Motherboard. Repair Center: Comments Service ...problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 ...
...face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Try to network or network may not be down. Check settings in Windows Help. Test LAN with ECP parallel port. Motherboard. Repair Center: Comments Service ...problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 ...
Service Manual
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...test is complete. 6. If you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26).... procedure describes how to run e-Diagtools. When the HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. The first time you exit the program so drivers can download the latest version of testing: •...
...test is complete. 6. If you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26).... procedure describes how to run e-Diagtools. When the HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. The first time you exit the program so drivers can download the latest version of testing: •...
Hard Drive White Paper
Page 5
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into ...driver enhancements. 5 Please refer to the following Microsoft Knowledge Base articles for information on how to the following Microsoft Knowledge Base articles for information: - As a result, movement of the hard drive reading/writing heads is moved to the hard drive. Windows... media. • Regularly check the HP Web site for any errors, bad sectors and/or recovery of data to contiguous space. Windows XP: http://support.microsoft.com/default....
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into ...driver enhancements. 5 Please refer to the following Microsoft Knowledge Base articles for information on how to the following Microsoft Knowledge Base articles for information: - As a result, movement of the hard drive reading/writing heads is moved to the hard drive. Windows... media. • Regularly check the HP Web site for any errors, bad sectors and/or recovery of data to contiguous space. Windows XP: http://support.microsoft.com/default....
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 1
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 3
...HP Drivers and Enhancements" o Optionally, the software can be downloaded from the HP website www.hp.com. Preparing for information on the HP website to complete these steps in the proper order can also download all PC card devices. 3. If docked, undock the unit. 2. To check and upgrade ROM BIOS for each PC • Microsoft Windows... XP Service Pack 2 o SP2 is available through Windows update, as a one-time purchase. If you have the most current available ROM for the platform, from the HP website at www.hp.com and burned onto a...
...HP Drivers and Enhancements" o Optionally, the software can be downloaded from the HP website www.hp.com. Preparing for information on the HP website to complete these steps in the proper order can also download all PC card devices. 3. If docked, undock the unit. 2. To check and upgrade ROM BIOS for each PC • Microsoft Windows... XP Service Pack 2 o SP2 is available through Windows update, as a one-time purchase. If you have the most current available ROM for the platform, from the HP website at www.hp.com and burned onto a...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 4
... the Microsoft website for complete SP2 installation instructions. 3. Restart the notebook PC. Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. See Table 1 for installation -- Platforms All ...00 A 4 Install SP2 (See note below). Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for instructions.) 2. Table 1 ...
... the Microsoft website for complete SP2 installation instructions. 3. Restart the notebook PC. Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. See Table 1 for installation -- Platforms All ...00 A 4 Install SP2 (See note below). Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for instructions.) 2. Table 1 ...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 4
... compatible across multiple notebooks and WLAN adapters,...HP client PCs under a common architecture and single user interface. Security can be significant. Managed product lifecycles and software upgrades Stable product configurations over a network. WLAN driver... and client software that builds on underlying hardware security building block,s such as wired LANs. WPA is validated by its adoption by the HP ProtectTools Security Manager-a single client console application that was insufficient for the security and simplified management of user credentials by allowing Windows...
... compatible across multiple notebooks and WLAN adapters,...HP client PCs under a common architecture and single user interface. Security can be significant. Managed product lifecycles and software upgrades Stable product configurations over a network. WLAN driver... and client software that builds on underlying hardware security building block,s such as wired LANs. WPA is validated by its adoption by the HP ProtectTools Security Manager-a single client console application that was insufficient for the security and simplified management of user credentials by allowing Windows...