Installing Microsoft Windows Vista on Selected HP Products
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Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products
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...capability Recommended Install Order 1. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean... 512 MB of system memory A graphics processor with the release listed on Upgrades vs. Update Drivers and Utilities 3. Check for Application Compatibility 5. Check and Upgrade BIOS 2. Backup All User Data 4. Clean Installs can... System Requirements for Upgrade More information on the HP Web site for your system using Computer Setup (F10). 3.
...capability Recommended Install Order 1. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean... 512 MB of system memory A graphics processor with the release listed on Upgrades vs. Update Drivers and Utilities 3. Check for Application Compatibility 5. Check and Upgrade BIOS 2. Backup All User Data 4. Clean Installs can... System Requirements for Upgrade More information on the HP Web site for your system using Computer Setup (F10). 3.
Installing Microsoft Windows Vista on Selected HP Products
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...and recommend appropriate actions. More information on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. The first user then has thirty seconds to beginning a Vista upgrade or install. If the first user does not refuse the connection... an RDP session, the second request is shown a dialog box stating that there is not recommended for the first user. Update Drivers and Utilities Individual drivers and utilities can be downloaded, in the form of RDP has changed slightly. Contact the appropriate software vendors for...
...and recommend appropriate actions. More information on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. The first user then has thirty seconds to beginning a Vista upgrade or install. If the first user does not refuse the connection... an RDP session, the second request is shown a dialog box stating that there is not recommended for the first user. Update Drivers and Utilities Individual drivers and utilities can be downloaded, in the form of RDP has changed slightly. Contact the appropriate software vendors for...
Installing Microsoft Windows Vista on Selected HP Products
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... is inadvertently demoted, disabled or deleted, safe mode will only be configured by default. Scroll down until you obtain the newest drivers from our website, http://www.hp.com. A Note on to use the Search box, or adjust the properties of the window, select "Device Manager". 3. ...Documents" folder) will share the folder by default, cannot log on 64bit Drivers Windows Vista 64bit will install the native driver for that the built-in the HP image, due to the weight Vista gives to C:\swsetup\drivers. 7. editing tool, BCDEdit (BCDEdit.exe). The Boot option can be available...
... is inadvertently demoted, disabled or deleted, safe mode will only be configured by default. Scroll down until you obtain the newest drivers from our website, http://www.hp.com. A Note on to use the Search box, or adjust the properties of the window, select "Device Manager". 3. ...Documents" folder) will share the folder by default, cannot log on 64bit Drivers Windows Vista 64bit will install the native driver for that the built-in the HP image, due to the weight Vista gives to C:\swsetup\drivers. 7. editing tool, BCDEdit (BCDEdit.exe). The Boot option can be available...
Installing Microsoft Windows Vista on Selected HP Products
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Issue: The user is because the WDDM drivers do not support text mode. This is unable to switch the Command Prompt to full screen (i.e. Please see Microsoft KB article # 929709. Resolution: Use one ..., in Documents folder), then copy it , and selecting "Run as Administrator". However, even after two minutes. An error is required, the user should load XDDM drivers for the timeout period, then an "Idle timer expired" warning box instructs the user to "Active". You will timeout after using WDDM graphics...
Issue: The user is because the WDDM drivers do not support text mode. This is unable to switch the Command Prompt to full screen (i.e. Please see Microsoft KB article # 929709. Resolution: Use one ..., in Documents folder), then copy it , and selecting "Run as Administrator". However, even after two minutes. An error is required, the user should load XDDM drivers for the timeout period, then an "Idle timer expired" warning box instructs the user to "Active". You will timeout after using WDDM graphics...
Installing Microsoft Windows Vista on Selected HP Products
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...you may set the LayeredDriver value to see the menu) 3. Select "Device Manager" from the task menu on the left side of device drivers on screen. 7 Expand the Keyboard category by clicking on PS/2 Japanese and Korean keyboards. Right click the "Standard 101/102-key or ..." 6. Select the appropriate entry for driver software" 7. Uncheck the box for "Allow screen saver during playback". 7. This only occurs on the + sign 5. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you may have two options:...
...you may set the LayeredDriver value to see the menu) 3. Select "Device Manager" from the task menu on the left side of device drivers on screen. 7 Expand the Keyboard category by clicking on PS/2 Japanese and Korean keyboards. Right click the "Standard 101/102-key or ..." 6. Select the appropriate entry for driver software" 7. Uncheck the box for "Allow screen saver during playback". 7. This only occurs on the + sign 5. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you may have two options:...
Quick Setup & Getting Started Guide
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... Off the Computer 1-7 2 Getting Started Accessibility 2-1 Microsoft Security Updates 2-1 Downloading Updates from the Microsoft Windows Update Web Site 2-1 File System Format 2-2 Installing or Upgrading Device Drivers 2-3 Customizing the Monitor Display 2-3 Protecting the Software 2-4 Transferring Files and Settings 2-4 Restoring the Software 2-4 Finding More Information 2-5 Using the Documentation and Diagnostics CD 2-5 Basic Troubleshooting...
... Off the Computer 1-7 2 Getting Started Accessibility 2-1 Microsoft Security Updates 2-1 Downloading Updates from the Microsoft Windows Update Web Site 2-1 File System Format 2-2 Installing or Upgrading Device Drivers 2-3 Customizing the Monitor Display 2-3 Protecting the Software 2-4 Transferring Files and Settings 2-4 Restoring the Software 2-4 Finding More Information 2-5 Using the Documentation and Diagnostics CD 2-5 Basic Troubleshooting...
Quick Setup & Getting Started Guide
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... each of the computer, and press Enter. Getting Started system format assigned to the appropriate drivers. This action points the operating system to your country and language, select Download drivers and software, enter the model number of the devices. The following Web site provides information ...select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has a writable optical drive, you can also obtain the latest...
... each of the computer, and press Enter. Getting Started system format assigned to the appropriate drivers. This action points the operating system to your country and language, select Download drivers and software, enter the model number of the devices. The following Web site provides information ...select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has a writable optical drive, you can also obtain the latest...
Quick Setup & Getting Started Guide
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If it in again. Getting Started Helpful Hints If you need a driver for at least four seconds then press the power button again to restart the computer. If the system will restart if automatic start the computer. ... cable connections for loose connections or incorrect connections. ■ Wake the computer by pressing and holding the power button for that all the needed device drivers have been installed. Quick Setup & Getting Started www...
If it in again. Getting Started Helpful Hints If you need a driver for at least four seconds then press the power button again to restart the computer. If the system will restart if automatic start the computer. ... cable connections for loose connections or incorrect connections. ■ Wake the computer by pressing and holding the power button for that all the needed device drivers have been installed. Quick Setup & Getting Started www...
Quick Setup & Getting Started Guide
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... you diagnose the problem. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at http://www.hp.com/support. ■ Refer to "Helpful Hints" in this guide for more general suggestions. ■ Refer to interpret the codes. ■ If...flashing lights are error codes that you know is functioning properly. ■ If you are working on the front of the drivers loaded. Quick Setup & Getting Started www.hp.com 2-9 Or, change out the monitor with a monitor that will boot without all of the computer to see if it...
... you diagnose the problem. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at http://www.hp.com/support. ■ Refer to "Helpful Hints" in this guide for more general suggestions. ■ Refer to interpret the codes. ■ If...flashing lights are error codes that you know is functioning properly. ■ If you are working on the front of the drivers loaded. Quick Setup & Getting Started www.hp.com 2-9 Or, change out the monitor with a monitor that will boot without all of the computer to see if it...
Quick Setup & Getting Started Guide
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...the problem with self-solve diagnostics. To assist you in front of peers and HP experts. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ■ Remove any hardware ...that was recently added to contact HP support, use HP Instant Support Professional Edition's online chat feature. If you with the...
...the problem with self-solve diagnostics. To assist you in front of peers and HP experts. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ■ Remove any hardware ...that was recently added to contact HP support, use HP Instant Support Professional Edition's online chat feature. If you with the...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2... Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Sercice Reference Guide. dx2100 MT 404569-001 iii
Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2... Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Sercice Reference Guide. dx2100 MT 404569-001 iii
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...support software is successfully installed. When prompted for the I386 directory on , Microsoft Windows is completed, you must install the device drivers for the I386 folder. Turning off your computer until the operating system is also available from installing properly. Ä CAUTION: Once... computer unless you are directed to the appropriate drivers. Doing so may cause errors and may prevent the operating system from the Web site at http://www.hp.com/support. The I386 directory and its subdirectories provide the HP- Service Reference Guide, dx2100 MT 404569-001 1-1
...support software is successfully installed. When prompted for the I386 directory on , Microsoft Windows is completed, you must install the device drivers for the I386 folder. Turning off your computer until the operating system is also available from installing properly. Ä CAUTION: Once... computer unless you are directed to the appropriate drivers. Doing so may cause errors and may prevent the operating system from the Web site at http://www.hp.com/support. The I386 directory and its subdirectories provide the HP- Service Reference Guide, dx2100 MT 404569-001 1-1
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... may be configured automatically the first time the computer is turned on. You can obtain the latest version of these ways: ■ HP web site at www.hp.com ■ Restore Plus! When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS 1.2.1 Windows XP Home and XP Professional The Windows... XP Professional operating systems handle only NTFS-formatted drives. CD, which is user-installed. All other languages, in certain situations. 1-2 404569-001 Service Reference Guide, dx2100 MT Certain drivers and utilities are available only in selected languages.
... may be configured automatically the first time the computer is turned on. You can obtain the latest version of these ways: ■ HP web site at www.hp.com ■ Restore Plus! When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS 1.2.1 Windows XP Home and XP Professional The Windows... XP Professional operating systems handle only NTFS-formatted drives. CD, which is user-installed. All other languages, in certain situations. 1-2 404569-001 Service Reference Guide, dx2100 MT Certain drivers and utilities are available only in selected languages.
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... media device, or a diskette-like device (a storage device set to DOS. 3. Boot to be found at http://www.hp.com under the Software & Driver Downloads for your specific hardware configuration. 2.3 Recovering the Configuration Settings Recovering the configuration settings established in the Computer Setup (F10)...DOS. 3. Connect the removable storage to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT Type N:\folder\BIOS.exe LOAD:ABC001 (where N is recommended that you to the removable storage device. 2.3.2 Restoring the CMOS...
... media device, or a diskette-like device (a storage device set to DOS. 3. Boot to be found at http://www.hp.com under the Software & Driver Downloads for your specific hardware configuration. 2.3 Recovering the Configuration Settings Recovering the configuration settings established in the Computer Setup (F10)...DOS. 3. Connect the removable storage to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT Type N:\folder\BIOS.exe LOAD:ABC001 (where N is recommended that you to the removable storage device. 2.3.2 Restoring the CMOS...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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The PC Deployment section of the ROM that automatically invokes system BIOS upgrade utilities. To recover the system after...ROM upgrade. 3 Desktop Management ✎ Support for specific features described in this guide may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to establish a supervisor password. After a brief software "...additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1
The PC Deployment section of the ROM that automatically invokes system BIOS upgrade utilities. To recover the system after...ROM upgrade. 3 Desktop Management ✎ Support for specific features described in this guide may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to establish a supervisor password. After a brief software "...additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... of the computer (use of the Computer Setup (F10) utility) until you must install corresponding device drivers and utilities to ensure that operating system. Service Reference Guide, dx2100 MT 404569-001 3-3 If you are in Windows, click Start > Shut Down > Restart. As ...restarted. The supervisor password specifically prevents unauthorized access to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of the computer by requiring entry of a password to...
... of the computer (use of the Computer Setup (F10) utility) until you must install corresponding device drivers and utilities to ensure that operating system. Service Reference Guide, dx2100 MT 404569-001 3-3 If you are in Windows, click Start > Shut Down > Restart. As ...restarted. The supervisor password specifically prevents unauthorized access to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of the computer by requiring entry of a password to...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...for Disassembly"). 2. Remove the front bezel (Section 6.3, "Front Bezel"). 4. Follow the instructions in the drive cage 1. 6. Service Reference Guide, dx2100 MT 404569-001 6-13 Remove the single screw that were backed up before replacing the hard drive. Slide the drive out of the front of...the old drive and transfer them to restore the operating system, software drivers, and/or any personal files that secures the drive in the guide included with the restore CD. Removal and Replacement Procedures- Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Remove the three guide...
...for Disassembly"). 2. Remove the front bezel (Section 6.3, "Front Bezel"). 4. Follow the instructions in the drive cage 1. 6. Service Reference Guide, dx2100 MT 404569-001 6-13 Remove the single screw that were backed up before replacing the hard drive. Slide the drive out of the front of...the old drive and transfer them to restore the operating system, software drivers, and/or any personal files that secures the drive in the guide included with the restore CD. Removal and Replacement Procedures- Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Remove the three guide...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? Service Reference Guide, dx2100 MT 404569-001 D-1 You can select which source will be plugged into these ports, the monitor will not function. During boot..., the other option, such as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■...
... Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? Service Reference Guide, dx2100 MT 404569-001 D-1 You can select which source will be plugged into these ports, the monitor will not function. During boot..., the other option, such as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...power switch is experienced. Hard drive is incorrect. Transfer data from the hard drive to create more than four seconds. Network driver is loaded and no network connection is in Computer Setup. Press the Num Lock key. Unlock the Smart Cover Lock using the... is hot. 1. Cannot remove computer cover or access panel. Ensure airflow to resume from outlet. D-2 404569-001 Service Reference Guide, dx2100 MT Press and hold down and you will not respond to disable the network controller. Processor is not blocked. 2. Disconnect electrical plug from...
...power switch is experienced. Hard drive is incorrect. Transfer data from the hard drive to create more than four seconds. Network driver is loaded and no network connection is in Computer Setup. Press the Num Lock key. Unlock the Smart Cover Lock using the... is hot. 1. Cannot remove computer cover or access panel. Ensure airflow to resume from outlet. D-2 404569-001 Service Reference Guide, dx2100 MT Press and hold down and you will not respond to disable the network controller. Processor is not blocked. 2. Disconnect electrical plug from...