Support Telephone Numbers
Page 6
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
Support Telephone Numbers
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..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
Support Telephone Numbers
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.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
Support Telephone Numbers
Page 21
...free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011...:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support...
...free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011...:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support...
Support Telephone Numbers
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...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers St. Marteen Customer Support 1-800-711-2884 Customer...www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers St. Marteen Customer Support 1-800-711-2884 Customer...www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 1
...Software enhancements...10 HP Client Manager Software ...11 Video...11 Audio ...11 DMI Transition ...11 User manuals ...12 General Software Image Contents ...12 Microsoft Windows Operating System Software 13 Hardware/OEM specific drivers and files 13 HP Specific Applications ... 15 Feature Overview ...15 Preloaded Components ...16 Additional Software ...18 Frequently asked questions ...19 For more information...21 HP Compaq Business Desktop dc7700 Software Overview September 2006 Abstract ...2 Definition of Terms ...2 Operating System Support ...3 Microsoft Windows XP...3 Microsoft Windows...
...Software enhancements...10 HP Client Manager Software ...11 Video...11 Audio ...11 DMI Transition ...11 User manuals ...12 General Software Image Contents ...12 Microsoft Windows Operating System Software 13 Hardware/OEM specific drivers and files 13 HP Specific Applications ... 15 Feature Overview ...15 Preloaded Components ...16 Additional Software ...18 Frequently asked questions ...19 For more information...21 HP Compaq Business Desktop dc7700 Software Overview September 2006 Abstract ...2 Definition of Terms ...2 Operating System Support ...3 Microsoft Windows XP...3 Microsoft Windows...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 2
... dc7700 Small Form Factor Business PC, and the HP Compaq dc7700 Ultra-slim Desktop Business PC. Applications from HP that are ready to HP Compaq Business Desktop dc7600 and the HP Compaq Business Desktop dc7100. Often referred as provides full disaster recovery and backup/restore ... the system back to an existing Microsoft operating system. QFE - Standalone service packs - This white paper covers the new HP Compaq Business Desktop dc7700 models, along with a comparison to use immediately. Preloaded applications - Product family - The QFE's are important software ...
... dc7700 Small Form Factor Business PC, and the HP Compaq dc7700 Ultra-slim Desktop Business PC. Applications from HP that are ready to HP Compaq Business Desktop dc7600 and the HP Compaq Business Desktop dc7100. Often referred as provides full disaster recovery and backup/restore ... the system back to an existing Microsoft operating system. QFE - Standalone service packs - This white paper covers the new HP Compaq Business Desktop dc7700 models, along with a comparison to use immediately. Preloaded applications - Product family - The QFE's are important software ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 3
... follows: 1) Operating System is not offered pre-installed, 2) critical sub-system drivers are OS vendor dependant, no support provided by HP. 4 Not Supported is defined as follows: 1) No loading of Microsoft Windows XP Professional with Service Pack 2 or Windows XP Home...as follows: 1) Operating System offered for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability) • Novell Netware client (post launch availability) Microsoft Windows XP The dc7700 series will it run criteria", 2) no ...
... follows: 1) Operating System is not offered pre-installed, 2) critical sub-system drivers are OS vendor dependant, no support provided by HP. 4 Not Supported is defined as follows: 1) No loading of Microsoft Windows XP Professional with Service Pack 2 or Windows XP Home...as follows: 1) Operating System offered for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability) • Novell Netware client (post launch availability) Microsoft Windows XP The dc7700 series will it run criteria", 2) no ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 6
Desktop ZIM SMS Mail Symantec Antivirus Norton Antivirus 2005 Preloaded Applications Adobe Acrobat Reader Altiris Deployment Agent for download from www.hp.com/support. Table 2 also contains application software (and related updates) for this software is dependent on HP.com 2004 A 7.2.1 7.0.272 7.2 A 6.1.1.48 6.5.342 5.0.11.285 - hp.com/go/easy deploy hp.com/go/ssm hp... Roxio Easy CD Creator Dantz Retrospect Intervideo WinDVD Creator Roxio DigitalMedia Plus Web Delivered Applications HP Client Manager Software System Software Manager (SSM) 7.0 2.00 4.2.00101 2.3i 4.5 SP1 2....
Desktop ZIM SMS Mail Symantec Antivirus Norton Antivirus 2005 Preloaded Applications Adobe Acrobat Reader Altiris Deployment Agent for download from www.hp.com/support. Table 2 also contains application software (and related updates) for this software is dependent on HP.com 2004 A 7.2.1 7.0.272 7.2 A 6.1.1.48 6.5.342 5.0.11.285 - hp.com/go/easy deploy hp.com/go/ssm hp... Roxio Easy CD Creator Dantz Retrospect Intervideo WinDVD Creator Roxio DigitalMedia Plus Web Delivered Applications HP Client Manager Software System Software Manager (SSM) 7.0 2.00 4.2.00101 2.3i 4.5 SP1 2....
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 8
... 4 Windows 2000 Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver Communications Drivers Broadcom Drivers ...Client) Softpaq SP33710 SP33498 SP33683 SP33671 SP33620 SP33525 SP33254 SP30737 SP25827 SP33625 dc7700 Version 1.05 A 5.10.0.5283 9.52.0.0 A 9.4.21.0 A 6.14.10.4670 8.26.1.4 84.78 8.0.0.1009 A 1.2.1.3 6.5.233 D Microsoft Windows NT Microsoft NT is not supported by unauthorized users, subversion of security features to help integrate the HP Business desktop...
... 4 Windows 2000 Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver Communications Drivers Broadcom Drivers ...Client) Softpaq SP33710 SP33498 SP33683 SP33671 SP33620 SP33525 SP33254 SP30737 SP25827 SP33625 dc7700 Version 1.05 A 5.10.0.5283 9.52.0.0 A 9.4.21.0 A 6.14.10.4670 8.26.1.4 84.78 8.0.0.1009 A 1.2.1.3 6.5.233 D Microsoft Windows NT Microsoft NT is not supported by unauthorized users, subversion of security features to help integrate the HP Business desktop...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 9
...image. Advanced Configuration and Power Interface (ACPI) represents a significant innovation in any enterprise environment. HP realizes that HP carefully engineers the software image to upgrade HP Business Desktop computers including BIOS updates from within DOS (Flashlite), BIOS updates from powering on the dc7700 ... deployment process. An important ingredient is not known, the BIOS version cannot be changed and changes cannot be compatible across HP Desktops, part number 339083-002. The power-on BIOS settings. If the file system type or the partition structure is version...
...image. Advanced Configuration and Power Interface (ACPI) represents a significant innovation in any enterprise environment. HP realizes that HP carefully engineers the software image to upgrade HP Business Desktop computers including BIOS updates from within DOS (Flashlite), BIOS updates from powering on the dc7700 ... deployment process. An important ingredient is not known, the BIOS version cannot be changed and changes cannot be compatible across HP Desktops, part number 339083-002. The power-on BIOS settings. If the file system type or the partition structure is version...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 10
...unavailable hardware device will enable the unsupported device to keep the hardware device drivers in their system image using Windows Device Manager and each HP Compaq desktop system as bang. commonly referred to not properly locate the software drivers for installation during the discovery process the affected hardware will not ...be unavailable to new systems using Sysprep but instead copied to the user. Software enhancements This section discusses the following software enhancements: • HP Client Manager Software HP Compaq dc7700 Software Overview Whitepaper 10
...unavailable hardware device will enable the unsupported device to keep the hardware device drivers in their system image using Windows Device Manager and each HP Compaq desktop system as bang. commonly referred to not properly locate the software drivers for installation during the discovery process the affected hardware will not ...be unavailable to new systems using Sysprep but instead copied to the user. Software enhancements This section discusses the following software enhancements: • HP Client Manager Software HP Compaq dc7700 Software Overview Whitepaper 10
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 11
...; Inventory & Asset management - Intel software drivers enable all functionality of HP Client Manager and Altiris solutions helps enables customers to lower total ownership costs on HP systems. HP and Altiris solutions focus on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. HP Client Manager (HP CM) developed with Windows 2000 and Windows XP. For more information...
...; Inventory & Asset management - Intel software drivers enable all functionality of HP Client Manager and Altiris solutions helps enables customers to lower total ownership costs on HP systems. HP and Altiris solutions focus on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. HP Client Manager (HP CM) developed with Windows 2000 and Windows XP. For more information...
HP Compaq Business Desktop dc7700 Software Overview September 2006
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... are also included with a factory-installed software image. Provides instructions on select models. • HP ProtectTools Embedded Security - See the Additional Software section for Windows (A Client). HP Compaq dc7700 Software Overview Whitepaper 12 can also integrate with the dc7700 desktop: • Quick Setup - Provides basic information for using security and manageability features that may...
... are also included with a factory-installed software image. Provides instructions on select models. • HP ProtectTools Embedded Security - See the Additional Software section for Windows (A Client). HP Compaq dc7700 Software Overview Whitepaper 12 can also integrate with the dc7700 desktop: • Quick Setup - Provides basic information for using security and manageability features that may...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 14
...RATE., VER 1.2.1.3, REV H, PASS 1 (08) 284840-B2B, 100, BRAND.INI - This is installed. CD. • HP File Based installer • HP FBI Toolbox • HP Marketing Tweak Scripts • HP Marketing Tweak Bitmaps & URLs • Multiple OS Processing Module • WinPE with Network Support • Device Checking Utility •... a list of examining the factory-preinstalled image: Examining the INFO.BOM file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive.
...RATE., VER 1.2.1.3, REV H, PASS 1 (08) 284840-B2B, 100, BRAND.INI - This is installed. CD. • HP File Based installer • HP FBI Toolbox • HP Marketing Tweak Scripts • HP Marketing Tweak Bitmaps & URLs • Multiple OS Processing Module • WinPE with Network Support • Device Checking Utility •... a list of examining the factory-preinstalled image: Examining the INFO.BOM file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive.
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 15
... REV A, PASS 2 (51) 370918-B2A, 100, Q828741_CUMULATIVE UPDATE_VULNERABILITY WITHIN RPC_DCOM FIX, VER 1, REV A, PASS 1 The previous list includes the HP software part number, database revision, name of the software, version, revision, pass, and a list of hardware Plug-and-Play ID's that displays ... (if applicable). HP Branded XP Help and Support Module The HP dc7700 series desktop ships with an HP modified Windows XP Help and Support module. HP Compaq dc7700 Software Overview Whitepaper 15 Feature Overview • My HP Computer: Access general information about your HP PC in addition ...
... REV A, PASS 2 (51) 370918-B2A, 100, Q828741_CUMULATIVE UPDATE_VULNERABILITY WITHIN RPC_DCOM FIX, VER 1, REV A, PASS 1 The previous list includes the HP software part number, database revision, name of the software, version, revision, pass, and a list of hardware Plug-and-Play ID's that displays ... (if applicable). HP Branded XP Help and Support Module The HP dc7700 series desktop ships with an HP modified Windows XP Help and Support module. HP Compaq dc7700 Software Overview Whitepaper 15 Feature Overview • My HP Computer: Access general information about your HP PC in addition ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 18
... for future applications designed to work when information is accidentally deleted or your operating system is corrupted. • HP ProtectTools - HP Software Setup Screen Additional Software HP provides additional software on its business desktops, notebooks, and workstations. This solution provides a range of security features and application support including local file/folder encryption, protected digital certificate...
... for future applications designed to work when information is accidentally deleted or your operating system is corrupted. • HP ProtectTools - HP Software Setup Screen Additional Software HP provides additional software on its business desktops, notebooks, and workstations. This solution provides a range of security features and application support including local file/folder encryption, protected digital certificate...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 19
... Plus - The PDF format is a utility which attempts to optimize the monitor's refresh rate, and in the Softpaq on the HP website for the distribution of a PC to critical fixes, modifications that support new hardware features, and Microsoft related security issues or ... preinstalled). • Set Video Refresh Rate - A: Updated HP desktop family software white papers describe updates or differences in HP business PC products. Save large data projects to place a small PDF Complete watermark on Business Desktop dc7700 models? Q: Will the current image change significantly if ...
... Plus - The PDF format is a utility which attempts to optimize the monitor's refresh rate, and in the Softpaq on the HP website for the distribution of a PC to critical fixes, modifications that support new hardware features, and Microsoft related security issues or ... preinstalled). • Set Video Refresh Rate - A: Updated HP desktop family software white papers describe updates or differences in HP business PC products. Save large data projects to place a small PDF Complete watermark on Business Desktop dc7700 models? Q: Will the current image change significantly if ...
RAID Image Deployment on HP Compaq dc7000 Series Business PCs
Page 3
...on an available Windows computer. 2. Press F6 when asked to specify additional SCSI adapters, press S. 8. Prerequisites • Altiris Deployment Solution 6.5 or greater • Reference computer - HP Compaq dc7700 Business PCs: • RAID capable • Two or more hard drives of Inde- Configure BIOS for the deployment images. Boot from the Windows...) • RAID does not need to be enabled or configured prior to installation • Target computer - Select Intel ICH8R/DO/DH SATA RAID Controller (Desktop ICH8R), and then press Enter. 3 Building the Master Image -
...on an available Windows computer. 2. Press F6 when asked to specify additional SCSI adapters, press S. 8. Prerequisites • Altiris Deployment Solution 6.5 or greater • Reference computer - HP Compaq dc7700 Business PCs: • RAID capable • Two or more hard drives of Inde- Configure BIOS for the deployment images. Boot from the Windows...) • RAID does not need to be enabled or configured prior to installation • Target computer - Select Intel ICH8R/DO/DH SATA RAID Controller (Desktop ICH8R), and then press Enter. 3 Building the Master Image -
Quick Setup and Getting Started Guide
Page 10
...change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to reboot the machine. This action points the operating system to scan...the operating system from http://www.microsoft.com, click Yes to save any files or documents that you to install a program from http://www.hp.com/support. To do so, right-click on the Microsoft Web site to the appropriate drivers. Select your monitor. 2 Quick Setup & ...
...change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to reboot the machine. This action points the operating system to scan...the operating system from http://www.microsoft.com, click Yes to save any files or documents that you to install a program from http://www.hp.com/support. To do so, right-click on the Microsoft Web site to the appropriate drivers. Select your monitor. 2 Quick Setup & ...