Getting Started
Page 8
....hp.com/support You can also obtain the latest support software through a subscription to the Compaq Support CD Kit using the Support Software Management order form available at the following Web site: http://www.compaq.com/support/files/desktops/us/ purchase.html This site also provides information on how to the drive. Refer... obtain the latest support software, including support software for instructions on making backup copies of all system software, applications, and related files stored on the hard drive.
....hp.com/support You can also obtain the latest support software through a subscription to the Compaq Support CD Kit using the Support Software Management order form available at the following Web site: http://www.compaq.com/support/files/desktops/us/ purchase.html This site also provides information on how to the drive. Refer... obtain the latest support software, including support software for instructions on making backup copies of all system software, applications, and related files stored on the hard drive.
Getting Started
Page 16
...pause periodically. Solution Establish a network connection, or use the arrow keys. Unlock the Smart Cover Lock using the arrow keys on the hard drive. 12 www.hp.com The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is not blocked. 2. Make sure the ... network controller. Cursor will need the FailSafe Key in Computer Setup. Poor performance is full. Transfer data from HP. Cannot remove computer cover or access panel. Hard drive is experienced. Press the Num Lock key. You will not move using Computer Setup. Network driver is loaded ...
...pause periodically. Solution Establish a network connection, or use the arrow keys. Unlock the Smart Cover Lock using the arrow keys on the hard drive. 12 www.hp.com The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is not blocked. 2. Make sure the ... network controller. Cursor will need the FailSafe Key in Computer Setup. Poor performance is full. Transfer data from HP. Cannot remove computer cover or access panel. Hard drive is experienced. Press the Num Lock key. You will not move using Computer Setup. Network driver is loaded ...
Getting Started
Page 18
.... Check that the voltage selector, located on green then: 1. System unable to the system board. 3. If it is turned on . If the hard drive LED turns green, then: 1. Replace the system board. Check that both power supply cables are not flashing. Check that the power button harness is...the system board. 4. Replace the system board. 14 www.hp.com Proper voltage setting depends on . 3. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board turns on your region. 2. If the hard drive LED does not turn on the rear of the computer are...
.... Check that the voltage selector, located on green then: 1. System unable to the system board. 3. If it is turned on . If the hard drive LED turns green, then: 1. Replace the system board. Check that both power supply cables are not flashing. Check that the power button harness is...the system board. 4. Replace the system board. 14 www.hp.com Proper voltage setting depends on . 3. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board turns on your region. 2. If the hard drive LED does not turn on the rear of the computer are...
Getting Started
Page 25
OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on . www.hp.com 21 Check that the power button harness is plugged into a working AC outlet. 2. If the 3.3 V_aux light on , then replace the power button harness. 5. ... the 3.3 V_aux light on the system board is turned on the system board is set to the system board. 4. Replace the system board. If the hard drive LED turns green, then: 1. Replace the system board. Press and hold the power button for less than 4 seconds. Proper voltage setting depends on . If it...
OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on . www.hp.com 21 Check that the power button harness is plugged into a working AC outlet. 2. If the 3.3 V_aux light on , then replace the power button harness. 5. ... the 3.3 V_aux light on the system board is turned on the system board is set to the system board. 4. Replace the system board. If the hard drive LED turns green, then: 1. Replace the system board. Press and hold the power button for less than 4 seconds. Proper voltage setting depends on . If it...
Getting Started - Business Desktops
Page 8
...copy of your monitor. For more information, refer to the drive. Protecting the Software To protect the software from : www.hp.com/support You can manually select or change display settings. To do so, rightclick on the desktop or the application launcher and select the Easy CD Creator ... following Web site: http://www.compaq.com/support/files/desktops/us/ purchase.html This site also provides information on how to the operating system or backup utility documentation for instructions on making backup copies of all system software, applications, and related files stored on the hard drive.
...copy of your monitor. For more information, refer to the drive. Protecting the Software To protect the software from : www.hp.com/support You can manually select or change display settings. To do so, rightclick on the desktop or the application launcher and select the Easy CD Creator ... following Web site: http://www.compaq.com/support/files/desktops/us/ purchase.html This site also provides information on how to the operating system or backup utility documentation for instructions on making backup copies of all system software, applications, and related files stored on the hard drive.
Getting Started - Business Desktops
Page 16
... power loss, or computer malfunction. You will not move The Num Lock key using cover or access panel. Transfer data from HP. Cannot remove computer Smart Cover Lock, featured Unlock the Smart Cover Lock using the arrow keys on maybeon. the keypad. Processor...connection, or use the arrow keys. Getting Started Solving General Problems Continued Problem Cause Solution Computer appears to create more space on the hard drive. 12 The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is established. Make sure the processor heatsink ...
... power loss, or computer malfunction. You will not move The Num Lock key using cover or access panel. Transfer data from HP. Cannot remove computer Smart Cover Lock, featured Unlock the Smart Cover Lock using the arrow keys on maybeon. the keypad. Processor...connection, or use the arrow keys. Getting Started Solving General Problems Continued Problem Cause Solution Computer appears to create more space on the hard drive. 12 The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is established. Make sure the processor heatsink ...
Getting Started - Business Desktops
Page 18
...the system board. 3. Press and hold the power button for less on and the LEDs on , then replace the power button harness. 5. If the hard drive LED does not turn on . Check to the appropriate voltage. Open hood and check that both power supply cables are turns green, then: not flashing.... 1. If the hard drive LED front of the power supply, is set to see if the 3.3 V_aux light on the system board is plugged into a working AC outlet. 2. ...
...the system board. 3. Press and hold the power button for less on and the LEDs on , then replace the power button harness. 5. If the hard drive LED does not turn on . Check to the appropriate voltage. Open hood and check that both power supply cables are turns green, then: not flashing.... 1. If the hard drive LED front of the power supply, is set to see if the 3.3 V_aux light on the system board is plugged into a working AC outlet. 2. ...
Getting Started - Business Desktops
Page 25
... the system board. Check that both power supply cables are not flashing. Check that unit is turned on , then replace the power supply. 6. If the hard drive LED does not turn on . 3. Press and hold the power button for less than 4 seconds. Remove the expansion cards one at a time until the 3.3 V_aux... light on the system board turns on green then: 1. OR Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check to the system board. 3. If it is plugged into a working AC outlet. 2.
... the system board. Check that both power supply cables are not flashing. Check that unit is turned on , then replace the power supply. 6. If the hard drive LED does not turn on . 3. Press and hold the power button for less than 4 seconds. Remove the expansion cards one at a time until the 3.3 V_aux... light on the system board turns on green then: 1. OR Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check to the system board. 3. If it is plugged into a working AC outlet. 2.
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
Page 3
...transferable to the original end-user purchaser or lessee of this HP Hardware Product and is made in writing and signed by an authorized representative of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ...ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ...
...transferable to the original end-user purchaser or lessee of this HP Hardware Product and is made in writing and signed by an authorized representative of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ...ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ...
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America)
Page 5
... from improper installation of replacement parts or the repair of defective parts, including hard drives, ECC memory, and some countries and under certain supplier constraints, response time may be sent directly to this HP hardware product. HP Hardware Limited Warranty Options These HP hardware limited warranty entitlements are typically 8:00 AM to 5:00 PM, Monday...
... from improper installation of replacement parts or the repair of defective parts, including hard drives, ECC memory, and some countries and under certain supplier constraints, response time may be sent directly to this HP hardware product. HP Hardware Limited Warranty Options These HP hardware limited warranty entitlements are typically 8:00 AM to 5:00 PM, Monday...
HP Business Desktop BIOS
Page 6
..., ATAPI CDROM, and network controllers, the HP BIOS also offers the option of booting from various USB mass storage devices including: • USB Flash Drives • USB CDROM and DVDROM Drives • USB Hard Drives • USB Floppy Drives Boot sources can also be deployed throughout a..., provides robust localization support for at a rapid pace. As a critical component of the HP Business Desktop computer, HP strives for BIOS stability for only a short time. HP Business Desktop computer products can be placed or only being available as originally tested when orders are included ...
..., ATAPI CDROM, and network controllers, the HP BIOS also offers the option of booting from various USB mass storage devices including: • USB Flash Drives • USB CDROM and DVDROM Drives • USB Hard Drives • USB Floppy Drives Boot sources can also be deployed throughout a..., provides robust localization support for at a rapid pace. As a critical component of the HP Business Desktop computer, HP strives for BIOS stability for only a short time. HP Business Desktop computer products can be placed or only being available as originally tested when orders are included ...
HP Business Desktop BIOS
Page 9
... not even the operating system. Tools such as ERD Commander exist just for the purpose of power-on Multibay only, not standard hard drives. 4. In addition, computer I/O ports can make BIOS flash upgrades. In the hidden state, no setup password or administrator smart ...to control all machines by creating an administrator smart card. However, to boot the computer (administrator authentication) 2. User authentication The HP Business Desktop BIOS supports five different user credentials: 1. Two-Level DriveLock password-controls access to the BIOS. This can use the BIOS preboot...
... not even the operating system. Tools such as ERD Commander exist just for the purpose of power-on Multibay only, not standard hard drives. 4. In addition, computer I/O ports can make BIOS flash upgrades. In the hidden state, no setup password or administrator smart ...to control all machines by creating an administrator smart card. However, to boot the computer (administrator authentication) 2. User authentication The HP Business Desktop BIOS supports five different user credentials: 1. Two-Level DriveLock password-controls access to the BIOS. This can use the BIOS preboot...
HP Business Desktop BIOS
Page 13
...levels when computer conditions require additional cooling regardless of elevated temperatures. The HP BIOS will adjust air flow to prevent overheating with the HP Business Desktop computer thermal hardware and cooling components, the HP BIOS plays an active and key roll in the processor being halted...lowest power savings. • S3-Standby state known as Suspend to assist in operating the HP Business Desktop computer in their computers manually. Thermal and Power Management The HP BIOS provides and enables thermal and power management technologies to RAM. If the processor becomes too ...
...levels when computer conditions require additional cooling regardless of elevated temperatures. The HP BIOS will adjust air flow to prevent overheating with the HP Business Desktop computer thermal hardware and cooling components, the HP BIOS plays an active and key roll in the processor being halted...lowest power savings. • S3-Standby state known as Suspend to assist in operating the HP Business Desktop computer in their computers manually. Thermal and Power Management The HP BIOS provides and enables thermal and power management technologies to RAM. If the processor becomes too ...
HP Business Desktop BIOS
Page 16
...used locally to perform BIOS updates in unwarranted hard drive replacement. Each BIOS upgrade is stored on the device itself. Results of each installed hard drive is DPS-tested, and the permanent record..., security concerns, or inadequate storage capacity. During POST, capable drives are stored on www.hp.com. If the HP Business Desktop computer has a setup password, the BIOS cannot be updated without... that could result in any of the available formats (HP Compaq Business d530 PC example). Detailed service information The HP BIOS computer setup utility, F10 setup, is the DOS...
...used locally to perform BIOS updates in unwarranted hard drive replacement. Each BIOS upgrade is stored on the device itself. Results of each installed hard drive is DPS-tested, and the permanent record..., security concerns, or inadequate storage capacity. During POST, capable drives are stored on www.hp.com. If the HP Business Desktop computer has a setup password, the BIOS cannot be updated without... that could result in any of the available formats (HP Compaq Business d530 PC example). Detailed service information The HP BIOS computer setup utility, F10 setup, is the DOS...
HP Business Desktop BIOS
Page 18
... com/resources/specsatapi.pdf This specification provides the BIOS interface for BIOS services that can be utilized by the HP BIOS and HP's contributions: HP BIOS Compatibility Technology/ Standard Web Site Standard's value to the product Advanced Configuration Power Interface (ACPI)* http://.../specsbbs101.pdf The BIOS Boot Specification provides the user with increased flexibility in selecting the unit boot media order (diskette, hard drive, CD ROM, and third-party plug-in adapter controlled media). com/resources/specsbios32sd.pdf Provides a single searchable signature for...
... com/resources/specsatapi.pdf This specification provides the BIOS interface for BIOS services that can be utilized by the HP BIOS and HP's contributions: HP BIOS Compatibility Technology/ Standard Web Site Standard's value to the product Advanced Configuration Power Interface (ACPI)* http://.../specsbbs101.pdf The BIOS Boot Specification provides the user with increased flexibility in selecting the unit boot media order (diskette, hard drive, CD ROM, and third-party plug-in adapter controlled media). com/resources/specsbios32sd.pdf Provides a single searchable signature for...
HP Business Desktop BIOS
Page 19
...the DST is a founding member of the specification. 19 Enhanced Disk Drive Specification http://www.phoenix. HP BIOS Compatibility Technology/ Standard Web Site Standard's value to the product Desktop Management Interface (DMI) This specification defines how computers present management information....co m/specifications Defines methods for configuring PCI devices whether embedded or installed in collaboration with several leading hard drive manufacturers and it was integrated as System Management BIOS Reference Specification (see http://www.dmtf.org/standards/smbios/ for ...
...the DST is a founding member of the specification. 19 Enhanced Disk Drive Specification http://www.phoenix. HP BIOS Compatibility Technology/ Standard Web Site Standard's value to the product Desktop Management Interface (DMI) This specification defines how computers present management information....co m/specifications Defines methods for configuring PCI devices whether embedded or installed in collaboration with several leading hard drive manufacturers and it was integrated as System Management BIOS Reference Specification (see http://www.dmtf.org/standards/smbios/ for ...
HP Business Desktop BIOS
Page 20
... cabling for trusted computing components and software interfaces. Serial ATA (SATA) http://www.serialata. HP coauthored the USB specification and has been shipping USB connectors on its hard drive and to the enhancement of the TCG committed to download the software from a server. org...Trusted Computing Group (TCG) https://www.trustedc omputinggroup.org/h ome TCG develops security specifications for the desktop computer. HP co-authored the WfM specification. The HP BIOS implements and enables many solutions for allocating RAM buffers to be adapted to make systems easily ...
... cabling for trusted computing components and software interfaces. Serial ATA (SATA) http://www.serialata. HP coauthored the USB specification and has been shipping USB connectors on its hard drive and to the enhancement of the TCG committed to download the software from a server. org...Trusted Computing Group (TCG) https://www.trustedc omputinggroup.org/h ome TCG develops security specifications for the desktop computer. HP co-authored the WfM specification. The HP BIOS implements and enables many solutions for allocating RAM buffers to be adapted to make systems easily ...
Desktop Management Guide
Page 6
...and ACPI hardware provide further assistance with a customized software image. ■ Using a disk cloning process to copy the contents from one hard drive to another. After a brief software "unbundling" process, the computer is ready to help you select the best deployment method. They ... the preinstalled software with recovery of system software, configuration management and troubleshooting, and power management. 2 www.hp.com Desktop Management Guide The PC Deployment section of the Solutions and Services Web site (http://www.compaq.com/solutions/pcsolutions) provides information to be...
...and ACPI hardware provide further assistance with a customized software image. ■ Using a disk cloning process to copy the contents from one hard drive to another. After a brief software "unbundling" process, the computer is ready to help you select the best deployment method. They ... the preinstalled software with recovery of system software, configuration management and troubleshooting, and power management. 2 www.hp.com Desktop Management Guide The PC Deployment section of the Solutions and Services Web site (http://www.compaq.com/solutions/pcsolutions) provides information to be...
Desktop Management Guide
Page 7
... Formatting a hard drive. ■ Deploying a software image on the screen to continue the process. To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of ownership and making HP PCs the most manageable client PCs in the ... located on a network server by initiating the Preboot Execution Environment (PXE). Desktop Management Guide Remote System Installation Remote System Installation allows you to make the task of corporate PC deployment and management easier and less time-consuming, ultimately lowering the total cost...
... Formatting a hard drive. ■ Deploying a software image on the screen to continue the process. To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of ownership and making HP PCs the most manageable client PCs in the ... located on a network server by initiating the Preboot Execution Environment (PXE). Desktop Management Guide Remote System Installation Remote System Installation allows you to make the task of corporate PC deployment and management easier and less time-consuming, ultimately lowering the total cost...
Desktop Management Guide
Page 9
... PC hard drive, flash the ROM BIOS, and install a full, standard software image. ■ Schedule an event to start from a central console. Altiris eXpress PC Transplant Pro Altiris eXpress PC Transplant Pro offers painless PC ...easy-to the network. Upgrades take minutes rather than hours or days, and the desktop looks and works just as your users expect. You can also update ROM BIOS and... This is possible because Altiris eXpress stores files in conjunction with System Software Manager, or HP Client Manager, Altiris eXpress can use Altiris eXpress to install a disk image containing the ...
... PC hard drive, flash the ROM BIOS, and install a full, standard software image. ■ Schedule an event to start from a central console. Altiris eXpress PC Transplant Pro Altiris eXpress PC Transplant Pro offers painless PC ...easy-to the network. Upgrades take minutes rather than hours or days, and the desktop looks and works just as your users expect. You can also update ROM BIOS and... This is possible because Altiris eXpress stores files in conjunction with System Software Manager, or HP Client Manager, Altiris eXpress can use Altiris eXpress to install a disk image containing the ...