Getting Started
Page 13
...CarePaqs), call is handled properly: ■ Be in front of the monitor if the monitor is dim. ■ Press and hold any key. www.hp.com 9 Helpful Hints If you diagnose the problem. The flashing lights are plugged into a working electrical outlet. ■ Check to see that the monitor ... the problem with your computer, monitor, or software, refer to the following to ensure that your service call 1-800-282-6672. If the system beeps, then your region (115V or 230V). ■ Check to see that the computer is turned on and the green power light is operating correctly....
...CarePaqs), call is handled properly: ■ Be in front of the monitor if the monitor is dim. ■ Press and hold any key. www.hp.com 9 Helpful Hints If you diagnose the problem. The flashing lights are plugged into a working electrical outlet. ■ Check to see that the monitor ... the problem with your computer, monitor, or software, refer to the following to ensure that your service call 1-800-282-6672. If the system beeps, then your region (115V or 230V). ■ Check to see that the computer is turned on and the green power light is operating correctly....
Getting Started
Page 20
... Cause Recommended Solution Computer will not start. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. Reseat DIMMs. Power on the front of the computer. Power LED flashes Red six times, once every second, followed by a two second... times. Observe the beeps and LED lights on the system. 2. Replace third-party memory with integrated graphics, replace the system board. 16 www.hp.com Power on the system. 2. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. If you...
... Cause Recommended Solution Computer will not start. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. Reseat DIMMs. Power on the front of the computer. Power LED flashes Red six times, once every second, followed by a two second... times. Observe the beeps and LED lights on the system. 2. Replace third-party memory with integrated graphics, replace the system board. 16 www.hp.com Power on the system. 2. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. If you...
Getting Started
Page 21
Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel light (LED) codes ... Green Power LED flashes four times, once per second. None Computer in Suspend to RAM mode (select models only) or normal Suspend mode. None www.hp.com 17 None Computer on the front panel of the computer and refer to the following table to determine the front panel LED codes. ✎...
Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel light (LED) codes ... Green Power LED flashes four times, once per second. None Computer in Suspend to RAM mode (select models only) or normal Suspend mode. None www.hp.com 17 None Computer on the front panel of the computer and refer to the following table to determine the front panel LED codes. ✎...
Getting Started
Page 22
...Ensure that the processor is not spinning, then replace processor fan. 4. Check to the processor. 1. Reseat the processor. 18 www.hp.com OR The heatsink/fan assembly is not properly attached to see if the processor fan spins. Ensure the fan is running. 2. ...is plugged in and seated properly, but is present. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two times, once every second, followed by a two-second pause. None Processor thermal protection activated...
...Ensure that the processor is not spinning, then replace processor fan. 4. Check to the processor. 1. Reseat the processor. 18 www.hp.com OR The heatsink/fan assembly is not properly attached to see if the processor fan spins. Ensure the fan is running. 2. ...is plugged in and seated properly, but is present. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two times, once every second, followed by a two-second pause. None Processor thermal protection activated...
Getting Started
Page 23
...Continue adding devices one at a time to ensure all devices are functioning properly. 4. Pre-video memory error 1. Replace third-party memory with HP memory. 4. Proper voltage setting depends on the system. 2. Reseat DIMMs. Power on your region. 2. Replace the device that the voltage... selector, located on the system. Replace the system board. www.hp.com 19 Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Open the ...
...Continue adding devices one at a time to ensure all devices are functioning properly. 4. Pre-video memory error 1. Replace third-party memory with HP memory. 4. Proper voltage setting depends on the system. 2. Reseat DIMMs. Power on your region. 2. Replace the device that the voltage... selector, located on the system. Replace the system board. www.hp.com 19 Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Open the ...
Getting Started
Page 24
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every ...second pause. Pre-video graphics error. For systems with a graphics card: 1. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Reseat the graphics card. Red Power LED 8 flashes eight times, once every second, ...ROM using a ROMPaq diskette. Replace the system board. 20 www.hp.com Power on the system. 2. Replace the system board. Replace the system board.
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every ...second pause. Pre-video graphics error. For systems with a graphics card: 1. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Reseat the graphics card. Red Power LED 8 flashes eight times, once every second, ...ROM using a ROMPaq diskette. Replace the system board. 20 www.hp.com Power on the system. 2. Replace the system board. Replace the system board.
Getting Started
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www.hp.com 21 Replace the system board. If the hard drive LED does not turn on and LEDs are properly connected to the appropriate voltage. Check ... on the rear of the power supply, is set to the system board. 4. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action System does not power on green then: 1. Remove the expansion cards one at a time until the 3.3 V_aux light on the system...
www.hp.com 21 Replace the system board. If the hard drive LED does not turn on and LEDs are properly connected to the appropriate voltage. Check ... on the rear of the power supply, is set to the system board. 4. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action System does not power on green then: 1. Remove the expansion cards one at a time until the 3.3 V_aux light on the system...
Getting Started - Business Desktops
Page 13
... press the power button again to restart the computer. Press and hold any key on the Documentation Library CD for more information. If the system beeps, then your keyboard is set to the appropriate voltage for your region (115V or 230V). Getting Started If it becomes necessary to call for technical...
... press the power button again to restart the computer. Press and hold any key on the Documentation Library CD for more information. If the system beeps, then your keyboard is set to the appropriate voltage for your region (115V or 230V). Getting Started If it becomes necessary to call for technical...
Getting Started - Business Desktops
Page 20
... with a graphics card: properly or is bad, or system board is bad. 1. Observe the beeps and LED lights on the system. 2. Reseat DIMMs. Power on the front of the computer. Reseat the graphics card. For systems with HP memory. 4. Power on the system. 2. Getting Started Solving Hardware Installation Problems Continued Problem Computer...
... with a graphics card: properly or is bad, or system board is bad. 1. Observe the beeps and LED lights on the system. 2. Reseat DIMMs. Power on the front of the computer. Reseat the graphics card. For systems with HP memory. 4. Power on the system. 2. Getting Started Solving Hardware Installation Problems Continued Problem Computer...
Getting Started - Business Desktops
Page 21
Green Power LED None flashes four times, once per second. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. None Green Power LED None flashes every two seconds. If you see flashing LEDs on a PS/2 ...
Green Power LED None flashes four times, once per second. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. None Green Power LED None flashes every two seconds. If you see flashing LEDs on a PS/2 ...
Getting Started - Business Desktops
Page 22
... plugged in and seated properly, but is plugged onto the system board header. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes two times, once every second, followed by a two-second pause. Red Power LED stays on. Ensure...
... plugged in and seated properly, but is plugged onto the system board header. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes two times, once every second, followed by a two-second pause. Red Power LED stays on. Ensure...
Getting Started - Business Desktops
Page 23
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Open the hood and ensure the 4wire power supply cable is... failure occurs. Proper voltage setting depends on the system. 2. Replace the device that the voltage selector, located on the system. Replace third-party memory with HP memory. 4. Reseat DIMMs. Power on your region. 2. Power failure (power supply is causing the failure. Replace the power supply. 5. Pre-video memory error 1. ...
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Open the hood and ensure the 4wire power supply cable is... failure occurs. Proper voltage setting depends on the system. 2. Replace the device that the voltage selector, located on the system. Replace third-party memory with HP memory. 4. Reseat DIMMs. Power on your region. 2. Power failure (power supply is causing the failure. Replace the power supply. 5. Pre-video memory error 1. ...
Getting Started - Business Desktops
Page 24
...second, followed by a two second pause. Invalid ROM based on the Documentation Library CD. 2. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. For systems with a graphics card: 1. Pre-video graphics error. Power on the system. 2. Replace the... system board. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Red Power LED...
...second, followed by a two second pause. Invalid ROM based on the Documentation Library CD. 2. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. For systems with a graphics card: 1. Pre-video graphics error. Power on the system. 2. Replace the... system board. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Red Power LED...
Getting Started - Business Desktops
Page 25
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action System does not power on the rear of the power supply, is set to the appropriate voltage. Press and hold the ...
Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action System does not power on the rear of the power supply, is set to the appropriate voltage. Press and hold the ...
HP Business Desktop BIOS
Page 14
The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically • S5-This state is off.
The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically • S5-This state is off.
HP Business Desktop BIOS
Page 15
...every second, followed by a checksum 2-second pause. The full complement of diagnostic tests that execute when the HP Business Desktop computer is overloaded) Power LED blinks red 4 times, one every second, followed by a 2-second pause.... Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Also 7 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp...
...every second, followed by a checksum 2-second pause. The full complement of diagnostic tests that execute when the HP Business Desktop computer is overloaded) Power LED blinks red 4 times, one every second, followed by a 2-second pause.... Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by a 2-second pause. Also 7 simultaneous beeps will be heard. Networked computers using HP Client Manager Software (see http://h18019.www1.hp...
Desktop Management Guide
Page 13
...restart the computer. 5. If the system successfully starts from a ROMPaq diskette, which will turn on again to the system. 4. Desktop Management Guide www.hp.com 9 Also 8 simultaneous beeps will be prompted to insert one every second, followed by a 2 second pause. Insert a ROMPaq diskette into the diskette drive.... Lock light will turn on the screen (some models). If no ROMPaq diskette is displayed on and you will be heard. Desktop Management Guide FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the diskette drive, remove the diskette ...
...restart the computer. 5. If the system successfully starts from a ROMPaq diskette, which will turn on again to the system. 4. Desktop Management Guide www.hp.com 9 Also 8 simultaneous beeps will be prompted to insert one every second, followed by a 2 second pause. Insert a ROMPaq diskette into the diskette drive.... Lock light will turn on the screen (some models). If no ROMPaq diskette is displayed on and you will be heard. Desktop Management Guide FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the diskette drive, remove the diskette ...
Desktop Management Guide
Page 14
... on and off , then on USB keyboards. 10 www.hp.com Desktop Management Guide Turn power off 2 times (accompanied by 1 long and 3 short beeps) ROM flash failed. Num, Caps, Green On Scroll Lock Boot Block ROM Flash successful. Caps Lock Green On Enter password. Desktop Management Guide The following table lists the various keyboard...
... on and off , then on USB keyboards. 10 www.hp.com Desktop Management Guide Turn power off 2 times (accompanied by 1 long and 3 short beeps) ROM flash failed. Num, Caps, Green On Scroll Lock Boot Block ROM Flash successful. Caps Lock Green On Enter password. Desktop Management Guide The following table lists the various keyboard...
HP Business Desktop d300 and dx6050 Series Personal Computers Service Reference Guide (8th Edition)
Page 37
...and action associated with a valid image. Caps Lock Green On Enter password. Desktop Management 3.4.3 FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the unlikely event of beeps also signals successful completion. 8. When the bootblock detects an invalid system ROM,...A rising tone series of a ROM flash failure, for example, if a power failure were to insert one -at-a-time- Also 8 simultaneous beeps will program the system ROM with each combination. Turn on again to the system. 4. If the system successfully starts from a ROMPaq diskette, which...
...and action associated with a valid image. Caps Lock Green On Enter password. Desktop Management 3.4.3 FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the unlikely event of beeps also signals successful completion. 8. When the bootblock detects an invalid system ROM,...A rising tone series of a ROM flash failure, for example, if a power failure were to insert one -at-a-time- Also 8 simultaneous beeps will program the system ROM with each combination. Turn on again to the system. 4. If the system successfully starts from a ROMPaq diskette, which...
HP Business Desktop d300 and dx6050 Series Personal Computers Service Reference Guide (8th Edition)
Page 197
D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? If the system beeps, then the keyboard is dim. ■ If the system has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) ...
D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? If the system beeps, then the keyboard is dim. ■ If the system has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) ...