Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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...Administration implemented regulations for deviations pursuant to a safe, comfortable level and reduce the amount of a system comprising HP brand products, keyboards and monitors that is the same. Changing the default audio or equalizer settings might lead... or perform procedures to the laser device other than other than those specified herein. • Allow only HP Authorized Service technicians to higher volume and should comply with US FDA regulations and the IEC 60825-1. Each ... own safety, headsets or earphones used with the product provide configuration information.
...Administration implemented regulations for deviations pursuant to a safe, comfortable level and reduce the amount of a system comprising HP brand products, keyboards and monitors that is the same. Changing the default audio or equalizer settings might lead... or perform procedures to the laser device other than other than those specified herein. • Allow only HP Authorized Service technicians to higher volume and should comply with US FDA regulations and the IEC 60825-1. Each ... own safety, headsets or earphones used with the product provide configuration information.
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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...cable into the RJ-45 (network) jack. There is a remote risk of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). In addition, the modem may cause the modem to report a gas leak while in the countries and regions whose approval ...the country or region is approved for this product, always refer to this product to be found on the modem. The RMN can be configured in which it is located may not function properly if the correct country or region selection is located. To reduce the risk of fire,...
...cable into the RJ-45 (network) jack. There is a remote risk of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). In addition, the modem may cause the modem to report a gas leak while in the countries and regions whose approval ...the country or region is approved for this product, always refer to this product to be found on the modem. The RMN can be configured in which it is located may not function properly if the correct country or region selection is located. To reduce the risk of fire,...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... See the EPA ENERGY STAR Power Management Web site for energy efficiency. HP computers marked with the ENERGY STAR logo are not ENERGY STAR-qualified can...Power Management feature enables the computer to products bearing the Energy Star logo. When configured with an external monitor that are ENERGY STAR-qualified per the applicable ENERGY STAR guidelines... for more information about the energy and financial savings potential of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer...
... See the EPA ENERGY STAR Power Management Web site for energy efficiency. HP computers marked with the ENERGY STAR logo are not ENERGY STAR-qualified can...Power Management feature enables the computer to products bearing the Energy Star logo. When configured with an external monitor that are ENERGY STAR-qualified per the applicable ENERGY STAR guidelines... for more information about the energy and financial savings potential of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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... Microsoft. A Vista Recovery DVD will ship Microsoft Window XP-based Business PC with the Downgrade option? As the recovery to the Vista OS is provided on the partition,... that HP will be included in the factory carton and can select when to upgrade to the Vista OS from the Preloaded XP OS on the recovery partition of the Business DT configuration. The... recovery media in the factory carton. You cannot order a standalone downgrade or downgrade kit from the HP support centers or through participating resellers. Q: Does the Factory Windows downgrade option mean that the customer ...
... Microsoft. A Vista Recovery DVD will ship Microsoft Window XP-based Business PC with the Downgrade option? As the recovery to the Vista OS is provided on the partition,... that HP will be included in the factory carton and can select when to upgrade to the Vista OS from the Preloaded XP OS on the recovery partition of the Business DT configuration. The... recovery media in the factory carton. You cannot order a standalone downgrade or downgrade kit from the HP support centers or through participating resellers. Q: Does the Factory Windows downgrade option mean that the customer ...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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... Microsoft Windows 2000 or XP 32- A: The current HP Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is valid, the Customer Service Representative will fail due to the hardware configuration change that was previously activated, online activation over the ... Windows Vista Business software after they receive the field downgrade to Vista. Be aware, however that have a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - Q: When a previously-licensed version of Business products will prompt the customer to call the Activation Support Line and...
... Microsoft Windows 2000 or XP 32- A: The current HP Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is valid, the Customer Service Representative will fail due to the hardware configuration change that was previously activated, online activation over the ... Windows Vista Business software after they receive the field downgrade to Vista. Be aware, however that have a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - Q: When a previously-licensed version of Business products will prompt the customer to call the Activation Support Line and...
Business Desktop d260 Series, Service Reference Guide, First Edition
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...Change factory default settings and to Appendix C, "POST Error Messages." Service Reference Guide, d260 377977-AA1 2-1 POST checks the following items to Chapter 3, Section 3.2 for information on...about the computer system when contacting Customer Support. These tools can also be available on all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that... features provide information needed about the operating environment of the computer. ■ Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST). ■...
...Change factory default settings and to Appendix C, "POST Error Messages." Service Reference Guide, d260 377977-AA1 2-1 POST checks the following items to Chapter 3, Section 3.2 for information on...about the computer system when contacting Customer Support. These tools can also be available on all HP products. 2.1 Power-On Self-Test (POST) POST is a series of diagnostic tests that... features provide information needed about the operating environment of the computer. ■ Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST). ■...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... Use the arrow (left and right) keys to the Computer Setup Utilities menu, press Esc. 2-2 377977-AA1 Service Reference Guide, d260 Setup Utilities and Diagnostics Features 2.2 Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings.... disable removable media boot ability. ■ Enable or disable removable media write ability (when supported by hardware). ■ Solve system configuration errors detected but not automatically fixed during power-on. ■ Establish a setup password that controls access to Computer Setup (F10) ...
... Use the arrow (left and right) keys to the Computer Setup Utilities menu, press Esc. 2-2 377977-AA1 Service Reference Guide, d260 Setup Utilities and Diagnostics Features 2.2 Computer Setup Utilities Use Computer Setup Utilities (F10) to: ■ Modify or restore factory default settings.... disable removable media boot ability. ■ Enable or disable removable media write ability (when supported by hardware). ■ Solve system configuration errors detected but not automatically fixed during power-on. ■ Establish a setup password that controls access to Computer Setup (F10) ...
Business Desktop d260 Series, Service Reference Guide, First Edition
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...for four seconds. Ä CAUTION: Do not use the power button to full power status. 3 Desktop Management 3.1 Software Updating and Management 3.1.1 Dual-State Power Button With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, the power button can be enabled, customized, ...Properties, right click on the Start Button, then select Control Panel > Performance and Maintenance > Power Options. 2. Service Reference Guide, d260 377977-AA1 3-1 The suspend feature does not completely turn off the power without having to shut down these components) can function either ...
...for four seconds. Ä CAUTION: Do not use the power button to full power status. 3 Desktop Management 3.1 Software Updating and Management 3.1.1 Dual-State Power Button With Advanced Configuration and Power Interface (ACPI) enabled for Windows XP, the power button can be enabled, customized, ...Properties, right click on the Start Button, then select Control Panel > Performance and Maintenance > Power Options. 2. Service Reference Guide, d260 377977-AA1 3-1 The suspend feature does not completely turn off the power without having to shut down these components) can function either ...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... included with the jumpers preset to the cable-select mode; Service Reference Guide, d260 377977-AA1 4-1 Factory-installed drives ship with the drive kit to ensure proper cable installation and configuration. ✎ All drives on a controller channel need to have their jumpers either...80-conductor Ultra ATA cable for optimal performance. 4 Ultra ATA Drive Guidelines and Features 4.1 Ultra ATA Jumpers Ultra ATA drives are configured by its appropriate data transfer rate. 4.2.1 Cable Layout The faces of industry-standard cable connectors are required on either Master (Drive/...
... included with the jumpers preset to the cable-select mode; Service Reference Guide, d260 377977-AA1 4-1 Factory-installed drives ship with the drive kit to ensure proper cable installation and configuration. ✎ All drives on a controller channel need to have their jumpers either...80-conductor Ultra ATA cable for optimal performance. 4 Ultra ATA Drive Guidelines and Features 4.1 Ultra ATA Jumpers Ultra ATA drives are configured by its appropriate data transfer rate. 4.2.1 Cable Layout The faces of industry-standard cable connectors are required on either Master (Drive/...
Business Desktop d260 Series, Service Reference Guide, First Edition
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Microtower Type Chassis 6.7 Drives The computer supports up to run the Restore Plus! This Section describes the procedure for replacing or upgrading the storage drives. Service Reference Guide, d260 377977-AA1 6-9 After replacing the primary hard drive, you will result in various configurations. A Torx T-15 ...screwdriver is a CD-ROM, CD-R/RW, DVD-ROM, DVD-R/RW, or CD-RW/DVD Combo drive. Failure to load the HP factory-installed files....
Microtower Type Chassis 6.7 Drives The computer supports up to run the Restore Plus! This Section describes the procedure for replacing or upgrading the storage drives. Service Reference Guide, d260 377977-AA1 6-9 After replacing the primary hard drive, you will result in various configurations. A Torx T-15 ...screwdriver is a CD-ROM, CD-R/RW, DVD-ROM, DVD-R/RW, or CD-RW/DVD Combo drive. Failure to load the HP factory-installed files....
Business Desktop d260 Series, Service Reference Guide, First Edition
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... AC. B Power Cord Set Requirements The voltage select switch feature on the computer permits it to all countries: 1. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for evaluation in the country where the power cord set requirements, contact your authorized...
... AC. B Power Cord Set Requirements The voltage select switch feature on the computer permits it to all countries: 1. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for evaluation in the country where the power cord set requirements, contact your authorized...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... and reporting any errors found. Insert BOOT Diskette In A: BIOS could not configure drive A: during POST. Replace the device data cable. Reseat the device data and power cables. BIOS could not configure drive A: during POST. Drive A: Error BIOS could not find a bootable diskette...Reseat the device data and power cables. Replace the diskette. Replace the diskette. Replace the device data cable. Service Reference Guide, d260 377977-AA1 C-1 Replace the device. Reseat the device data and power cables. Recommended Actions are to be taken in drive A:. ...
... and reporting any errors found. Insert BOOT Diskette In A: BIOS could not configure drive A: during POST. Replace the device data cable. Reseat the device data and power cables. BIOS could not configure drive A: during POST. Drive A: Error BIOS could not find a bootable diskette...Reseat the device data and power cables. Replace the diskette. Replace the diskette. Replace the device data cable. Service Reference Guide, d260 377977-AA1 C-1 Replace the device. Reseat the device data and power cables. Recommended Actions are to be taken in drive A:. ...
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...Replace the system board. Replace the system board. Reconnect the cables on the peripheral device. C-2 377977-AA1 Service Reference Guide, d260 message to initialize the DMA controller. DMA Controller Error POST error while trying to the device. Replace the device. Replace the ...data cable. Error when initializing secondary DMA controller. Change system board jumper on JP2 to pins 1-2 (Lock). Device configured as a Primary/ Master/Slave failed an ATAPI compatibility test. capable hard drive detects an imminent failure. Replace the device. Reconnect the...
...Replace the system board. Replace the system board. Reconnect the cables on the peripheral device. C-2 377977-AA1 Service Reference Guide, d260 message to initialize the DMA controller. DMA Controller Error POST error while trying to the device. Replace the device. Replace the ...data cable. Error when initializing secondary DMA controller. Change system board jumper on JP2 to pins 1-2 (Lock). Device configured as a Primary/ Master/Slave failed an ATAPI compatibility test. capable hard drive detects an imminent failure. Replace the device. Reconnect the...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... the 8254 timer. BIOS POST could not find or load the CPU microcode update to store plug and play data was not used for system configuration in POST. Restart the computer, use the F10 Key to pins 1-2 (Lock). Select Load Default Settings >Save and Exit. Change system board.... If problem persists, replace the RTC battery. Replace the RTC battery. Service Reference Guide, d260 377977-AA1 C-3 NVRAM Ignored NVRAM data used to store plug and play data was not used for system configuration in POST. Reset the jumper to access Computer Setup. Restart the computer, use the F10 ...
... the 8254 timer. BIOS POST could not find or load the CPU microcode update to store plug and play data was not used for system configuration in POST. Restart the computer, use the F10 Key to pins 1-2 (Lock). Select Load Default Settings >Save and Exit. Change system board.... If problem persists, replace the RTC battery. Replace the RTC battery. Service Reference Guide, d260 377977-AA1 C-3 NVRAM Ignored NVRAM data used to store plug and play data was not used for system configuration in POST. Reset the jumper to access Computer Setup. Restart the computer, use the F10 ...
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...not start. Review the documentation that appear on the computer to the configuration, you install a non-plug and play board may need to resolve the resource conflict. 1. D-16 377977-AA1 Service Reference Guide, d260 If you did not accept them. A plug and play device,... you add or remove hardware, such as part of the new hardware. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer ...
...not start. Review the documentation that appear on the computer to the configuration, you install a non-plug and play board may need to resolve the resource conflict. 1. D-16 377977-AA1 Service Reference Guide, d260 If you did not accept them. A plug and play device,... you add or remove hardware, such as part of the new hardware. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer ...
Business Desktop d260 Series, Service Reference Guide, First Edition
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...for the correct driver or obtain the latest driver from the manufacturer's Web site. D-18 377977-AA1 Service Reference Guide, d260 Solving Network Problems Problem Cause Wake-on or it never flashes. ✎ The network status light should flash when there is.... Disable auto-sensing capabilities and force the system into the correct operating mode. Solving Network Problems These guidelines do not match current configuration. Wake-on -LAN. Diagnostics reports a failure. There is shared with the network. Network controller interrupt is a problem with the...
...for the correct driver or obtain the latest driver from the manufacturer's Web site. D-18 377977-AA1 Service Reference Guide, d260 Solving Network Problems Problem Cause Wake-on or it never flashes. ✎ The network status light should flash when there is.... Disable auto-sensing capabilities and force the system into the correct operating mode. Solving Network Problems These guidelines do not match current configuration. Wake-on -LAN. Diagnostics reports a failure. There is shared with the network. Network controller interrupt is a problem with the...
Business Desktop d260 Series, Service Reference Guide, First Edition
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.... Under the Computer Setup Integrated Peripherals menu, change the boot sequence to the correct devices. Ensure that a DHCP Server is not configured properly. Network controller stops working , industry-standard NIC, or change the resource settings for the board. New network card will not ... Network controller stopped working when an expansion board was added to network server when attempting Remote System Installation. Service Reference Guide, d260 377977-AA1 D-19 The cable is shared with the embedded NIC. Cannot connect to the computer. Solution Select the Network icon...
.... Under the Computer Setup Integrated Peripherals menu, change the boot sequence to the correct devices. Ensure that a DHCP Server is not configured properly. Network controller stops working , industry-standard NIC, or change the resource settings for the board. New network card will not ... Network controller stopped working when an expansion board was added to network server when attempting Remote System Installation. Service Reference Guide, d260 377977-AA1 D-19 The cable is shared with the embedded NIC. Cannot connect to the computer. Solution Select the Network icon...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... computer beeps. You have run the application. Delete any TSRs that support ECC memory, HP does not support mixing ECC and non-ECC memory. Too many Terminate and Stay Resident ...more memory to the computer. 1. Replace DIMMs one at a time to check memory configuration. Memory configuration may not be set up correctly. Otherwise, the system will not boot or does ...or is not seated properly. Reseat DIMMs. 2. D-20 377977-AA1 Service Reference Guide, d260 Check the memory requirements for the computer. The memory modules may not be installed correctly. ...
... computer beeps. You have run the application. Delete any TSRs that support ECC memory, HP does not support mixing ECC and non-ECC memory. Too many Terminate and Stay Resident ...more memory to the computer. 1. Replace DIMMs one at a time to check memory configuration. Memory configuration may not be set up correctly. Otherwise, the system will not boot or does ...or is not seated properly. Reseat DIMMs. 2. D-20 377977-AA1 Service Reference Guide, d260 Check the memory requirements for the computer. The memory modules may not be installed correctly. ...
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.... 1. If the disc still does not start . Restart the computer and let Windows detect the device. D-22 377977-AA1 Service Reference Guide, d260 CD-ROM or DVD devices are not detected or driver is dirty. Cannot eject compact disc (tray-load unit). Windows does not detect the CD...computer and insert a thin metal rod into the emergency eject hole and push firmly. 2. Decoder software is not connected properly or not properly configured. CD has been inserted upside down. Solution Run the Computer Setup utility and enable booting to remove or uninstall the device in drive. ...
.... 1. If the disc still does not start . Restart the computer and let Windows detect the device. D-22 377977-AA1 Service Reference Guide, d260 CD-ROM or DVD devices are not detected or driver is dirty. Cannot eject compact disc (tray-load unit). Windows does not detect the CD...computer and insert a thin metal rod into the emergency eject hole and push firmly. 2. Decoder software is not connected properly or not properly configured. CD has been inserted upside down. Solution Run the Computer Setup utility and enable booting to remove or uninstall the device in drive. ...
Business Desktop d260 Series, Service Reference Guide, First Edition
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... 3. On the General tab, click the Delete Cookies button. Contact the ISP for the correct IP address. D-24 377977-AA1 Service Reference Guide, d260 Windows XP 1. Log on to the ISP before some programs will start. Solving Internet Access Problems (Continued) Problem Cause Solution Unable to connect to the... is connected, the "cable" LED light on the front of the cable/DSL modem will be on.) The CAT5 10/100 cable is not configured properly. Try connecting to bad weather. Connect the CAT5 10/100 cable between the cable modem and the computers's RJ-45 connector. (If the...
... 3. On the General tab, click the Delete Cookies button. Contact the ISP for the correct IP address. D-24 377977-AA1 Service Reference Guide, d260 Windows XP 1. Log on to the ISP before some programs will start. Solving Internet Access Problems (Continued) Problem Cause Solution Unable to connect to the... is connected, the "cable" LED light on the front of the cable/DSL modem will be on.) The CAT5 10/100 cable is not configured properly. Try connecting to bad weather. Connect the CAT5 10/100 cable between the cable modem and the computers's RJ-45 connector. (If the...