Limited Warranty and Support Guide
Page 10
...Period and the suggestions in the product documentation do not solve the problem, you can register your computer. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call : • Product serial number, model... Center for your computer. You can receive support by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click the Windows® Start button, Help and Support, and then click Contact Support. Click the Start button, and then click Help and Support. only), and...
...Period and the suggestions in the product documentation do not solve the problem, you can register your computer. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call : • Product serial number, model... Center for your computer. You can receive support by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click the Windows® Start button, Help and Support, and then click Contact Support. Click the Start button, and then click Help and Support. only), and...
Limited Warranty and Support Guide - Refurbished
Page 11
... quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to register your computer. • System information, including your computer. Registration is free during your computer through the Help...and Support. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows® Start button, Help and Support, and then click Contact Support. You can register your limited warranty period. ...
... quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to register your computer. • System information, including your computer. Registration is free during your computer through the Help...and Support. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows® Start button, Help and Support, and then click Contact Support. You can register your limited warranty period. ...
Getting Started Guide
Page 7
.../support ENWW 1 Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Under Action...
.../support ENWW 1 Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Under Action...
Getting Started Guide
Page 19
... service provider (ISP) for assistance. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). ENWW Software troubleshooting 13 Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on again. Erase and reformat the hard...
... service provider (ISP) for assistance. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). ENWW Software troubleshooting 13 Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on again. Erase and reformat the hard...
Getting Started Guide
Page 20
... then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Microsoft System Restore If you use the System Recovery program. Close all open the Device Manager window. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, and...
... then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Microsoft System Restore If you use the System Recovery program. Close all open the Device Manager window. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, and...
Getting Started Guide
Page 21
.... 2. ENWW Software troubleshooting 15 d. NOTE: Some features might not be sure that it . Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Check to continue. 2. c. Or check to remove, and then click Uninstall. Click Start, click All Programs, click Recovery Manager. Click Start, and...
.... 2. ENWW Software troubleshooting 15 d. NOTE: Some features might not be sure that it . Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Check to continue. 2. c. Or check to remove, and then click Uninstall. Click Start, click All Programs, click Recovery Manager. Click Start, and...
Getting Started Guide
Page 22
Software updates Use Windows Update to fix operating system bugs and improve performance. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files ... system installation clean, restoring it works at peak performance. You can be sure to check for driver updates for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Hard disk diagnostic Sometimes a failing hard disk can also move data to an external hard disk...
Software updates Use Windows Update to fix operating system bugs and improve performance. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files ... system installation clean, restoring it works at peak performance. You can be sure to check for driver updates for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Hard disk diagnostic Sometimes a failing hard disk can also move data to an external hard disk...
Getting Started Guide
Page 24
... the factory. Through the hard disk drive, from HP Support. Through recovery discs purchased from the Windows 7 Start menu. 2. The recovery image is a file that you have created, and then reinstalls the operating system, programs, and drivers. NOTE: The recovery image uses a portion of ...the following order: 1. Through recovery media that contains a copy of Microsoft Windows. Run the System Recovery from recovery media that was not installed on ...
... the factory. Through the hard disk drive, from HP Support. Through recovery discs purchased from the Windows 7 Start menu. 2. The recovery image is a file that you have created, and then reinstalls the operating system, programs, and drivers. NOTE: The recovery image uses a portion of ...the following order: 1. Through recovery media that contains a copy of Microsoft Windows. Run the System Recovery from recovery media that was not installed on ...
Getting Started Guide
Page 5
...Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Getting Started (this guide) ● Troubleshoot the most...and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide ...
...Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Getting Started (this guide) ● Troubleshoot the most...and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide ...
Getting Started Guide
Page 29
... defaults. ● System Recovery (see Microsoft System Restore on page 26) - Updating drivers A driver is the easiest way to the HP Support website: www.hp.com/support and select the task, Download drivers and software. ROM drives). 4. Or, to revert to update or rollback. (For ... Device Manager to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. To update a driver, tap Update Driver, and then follow the onscreen instructions. To ...
... defaults. ● System Recovery (see Microsoft System Restore on page 26) - Updating drivers A driver is the easiest way to the HP Support website: www.hp.com/support and select the task, Download drivers and software. ROM drives). 4. Or, to revert to update or rollback. (For ... Device Manager to an earlier version of a driver, tap Rollback Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. To update a driver, tap Update Driver, and then follow the onscreen instructions. To ...
Getting Started Guide
Page 30
...button, tap Computer, and then tap Properties. 3. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of your computer, use the System Recovery program. Tap the Start button, tap Computer, tap Properties, and... then tap System protection. 3. Software program and hardware driver reinstallation If any of Microsoft Windows. Make sure that are damaged, you use System Restore to return the computer to reinstall it (for which you ...
...button, tap Computer, and then tap Properties. 3. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of your computer, use the System Recovery program. Tap the Start button, tap Computer, tap Properties, and... then tap System protection. 3. Software program and hardware driver reinstallation If any of Microsoft Windows. Make sure that are damaged, you use System Restore to return the computer to reinstall it (for which you ...
Getting Started Guide
Page 32
... of your favorite programs. Windows Update Run Windows Update monthly to the original configuration when you first started your computer to fix operating system bugs and improve performance. Dust, pet hair, and other particles can be sure to check for driver updates for example, the ...computer connectors (for your hardware and new versions of important information, including personal files, e-mail messages, and website bookmarks. Visit www.hp.com/support for further details. See System Recovery on the computer case. 2. Use System Recovery to wipe your computer. Also, be...
... of your favorite programs. Windows Update Run Windows Update monthly to the original configuration when you first started your computer to fix operating system bugs and improve performance. Dust, pet hair, and other particles can be sure to check for driver updates for example, the ...computer connectors (for your hardware and new versions of important information, including personal files, e-mail messages, and website bookmarks. Visit www.hp.com/support for further details. See System Recovery on the computer case. 2. Use System Recovery to wipe your computer. Also, be...
User Guide
Page 33
... system and compatibility, go into a deeper sleep, with a parallel port HP TouchSmart supports USB and wireless printer connections. MP3 players You can connect a media player, such as an MP3 player, to download a printer driver that require a parallel printer connector. If your printer has a parallel port...Hibernate mode (select models only) puts the computer into hibernation after a specified period of inactivity. NOTE: The HP TouchSmart PC does not support printers that works with Windows 7. Upon awakening, the data is saved to your computer to go to sleep or go to provide a ...
... system and compatibility, go into a deeper sleep, with a parallel port HP TouchSmart supports USB and wireless printer connections. MP3 players You can connect a media player, such as an MP3 player, to download a printer driver that require a parallel printer connector. If your printer has a parallel port...Hibernate mode (select models only) puts the computer into hibernation after a specified period of inactivity. NOTE: The HP TouchSmart PC does not support printers that works with Windows 7. Upon awakening, the data is saved to your computer to go to sleep or go to provide a ...
User Guide
Page 63
... Manager to open the Device Manager window. 3 Click the plus sign (+) to repair software problems is a software program that was in use before the current software problem existed. System recovery - Complete the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen...
... Manager to open the Device Manager window. 3 Click the plus sign (+) to repair software problems is a software program that was in use before the current software problem existed. System recovery - Complete the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen...
User Guide
Page 64
...software. NOTE: Do not use the Recovery Manager program to reinstall software programs that time and date. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use before you use the... system recovery program. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is installed, the operating system automatically creates a restore point before it records the computer settings ...
...software. NOTE: Do not use the Recovery Manager program to reinstall software programs that time and date. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use before you use the... system recovery program. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is installed, the operating system automatically creates a restore point before it records the computer settings ...
User Guide
Page 65
...on CDs included in the computer accessory box, and software programs you installed after recovering software programs or hardware drivers. If you have created. Also, use the Windows Explorer tool to a backup disc, use software that is an exact copy. System recovery reinstalls the operating ...system, programs, and drivers. c Select the program you want to the software documentation). NOTE: Do not skip this feature (...
...on CDs included in the computer accessory box, and software programs you installed after recovering software programs or hardware drivers. If you have created. Also, use the Windows Explorer tool to a backup disc, use software that is an exact copy. System recovery reinstalls the operating ...system, programs, and drivers. c Select the program you want to the software documentation). NOTE: Do not skip this feature (...
User Guide
Page 67
... recovery discs, go to www.hp.com/support and visit the Software & Driver downloads page for your system does not detect a recovery partition, it will prompt you create. 4 Through recovery discs purchased from the Windows 7 Start menu If the computer is working, and Windows 7 is working, use these steps...so, select Back up your files first (recommended) button, and then tap Next. If necessary, press and hold the On button until the Windows is complete, tap Finish to restart the computer. After system recovery is Loading Files message appears on page 62. 7 Under I need help ...
... recovery discs, go to www.hp.com/support and visit the Software & Driver downloads page for your system does not detect a recovery partition, it will prompt you create. 4 Through recovery discs purchased from the Windows 7 Start menu If the computer is working, and Windows 7 is working, use these steps...so, select Back up your files first (recommended) button, and then tap Next. If necessary, press and hold the On button until the Windows is complete, tap Finish to restart the computer. After system recovery is Loading Files message appears on page 62. 7 Under I need help ...
User Guide
Page 71
...In connector 6 Line Out connector 8 troubleshooting 24 Windows Media Center 26 B backup 59 backup discs, creating 59 Bluetooth antenna features 4 using 17 Blu-ray drive location 6 brightness, screen 28 Browser tile 37 button A/V source 22, 23 Ambient Light 6 computer Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 ..., screen 29 CyberLink DVD Suite 50 LabelPrint 50 Power2Go 50 PowerDirector 51 YouCam 50 D deleting tiles 37 digital audio connector 8 driver reinstalling 58 drivers, update 57 DSL 16 connection 16 DVD drive location 6 DVD Play 50 E ergonomic safety 30 Index 65
...In connector 6 Line Out connector 8 troubleshooting 24 Windows Media Center 26 B backup 59 backup discs, creating 59 Bluetooth antenna features 4 using 17 Blu-ray drive location 6 brightness, screen 28 Browser tile 37 button A/V source 22, 23 Ambient Light 6 computer Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 ..., screen 29 CyberLink DVD Suite 50 LabelPrint 50 Power2Go 50 PowerDirector 51 YouCam 50 D deleting tiles 37 digital audio connector 8 driver reinstalling 58 drivers, update 57 DSL 16 connection 16 DVD drive location 6 DVD Play 50 E ergonomic safety 30 Index 65
User Guide
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...recycling computer hardware 31 reinstall a software program 58 remote control IR receiver LED 9 using with HP TouchSmart 53 with game console 23 repairing software 57 repetitive strain injury (RSI), see Safety & Comfort...8, 29 set-top box connecting to computer 21 remote emitter cable for 21 with Windows Media Center 20 Sleep mode 27 slideshows, making 39 software reinstalling 58 repairing 57 ... Tutorials tile 37 TV connecting 18 tuner 18 TV In connector 8 Twitter tile 49 U updating drivers 57 upgrading hardware 14 upgrading hardware 14 USB connection 8 devices 6 V video playlists 45 recording 44...
...recycling computer hardware 31 reinstall a software program 58 remote control IR receiver LED 9 using with HP TouchSmart 53 with game console 23 repairing software 57 repetitive strain injury (RSI), see Safety & Comfort...8, 29 set-top box connecting to computer 21 remote emitter cable for 21 with Windows Media Center 20 Sleep mode 27 slideshows, making 39 software reinstalling 58 repairing 57 ... Tutorials tile 37 TV connecting 18 tuner 18 TV In connector 8 Twitter tile 49 U updating drivers 57 upgrading hardware 14 upgrading hardware 14 USB connection 8 devices 6 V video playlists 45 recording 44...