Limited Warranty and Support Guide
Page 6
... product specifications and supported configurations. Under the terms of time, normally fifteen (15) days. HP will be required to co-operate with HP in place, accessible, and legible; (e) maintain an environment consistent with transportation of loss during shipping. Once the part arrives, replace the defective part pursuant to you must 6 This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options...
... product specifications and supported configurations. Under the terms of time, normally fifteen (15) days. HP will be required to co-operate with HP in place, accessible, and legible; (e) maintain an environment consistent with transportation of loss during shipping. Once the part arrives, replace the defective part pursuant to you must 6 This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options...
Limited Warranty and Support Guide
Page 10
... Care Center, run the hardware diagnostic tools that are preinstalled on your decision to purchase a desktop computer! Philippines: (2) 867-3551 Hours: Mon.-Fri. 8:30 a.m.-5:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Vietnam: Call your new computer. Refer to the setup poster included with since it leaves our factory. Hours are key benefits for help online, go through a comprehensive quality test to make this...
... Care Center, run the hardware diagnostic tools that are preinstalled on your decision to purchase a desktop computer! Philippines: (2) 867-3551 Hours: Mon.-Fri. 8:30 a.m.-5:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Vietnam: Call your new computer. Refer to the setup poster included with since it leaves our factory. Hours are key benefits for help online, go through a comprehensive quality test to make this...
Getting Started
Page 7
... speakers for a brighter screen display. It describes proper workstation setup, posture, and health and work . Watch your CD collection. Burn CDs and DVDs*. Setting Up Your Computer WARNING: Please read the Safety & Comfort Guide. See "Turning On Your Computer for computer users. Item K Built-in microphone L Optical disc emergency eject M Optical disc drive and LED N Optical disc Eject button O Brightness up the computer. Insert a small pin to set up P Brightness down Q Hard disk drive LED R Power...
... speakers for a brighter screen display. It describes proper workstation setup, posture, and health and work . Watch your CD collection. Burn CDs and DVDs*. Setting Up Your Computer WARNING: Please read the Safety & Comfort Guide. See "Turning On Your Computer for computer users. Item K Built-in microphone L Optical disc emergency eject M Optical disc drive and LED N Optical disc Eject button O Brightness up the computer. Insert a small pin to set up P Brightness down Q Hard disk drive LED R Power...
Getting Started
Page 13
... or cable). however, you have Microsoft Internet Explorer®. HP Pavilion All-in-One PC Setup 9 This may choose another ISP or transfer an existing account to the Internet through your ISP. 6 Open your Internet Service Provider (ISP) for specific information on the connection. 1 Refer to "Setting Up Your Computer" on page 3 to make the hardware connections. 2 For a network connection, see "Connecting to a network" on page 8. 3 To check a wireless LAN device installation, see "Internet access" on...
... or cable). however, you have Microsoft Internet Explorer®. HP Pavilion All-in-One PC Setup 9 This may choose another ISP or transfer an existing account to the Internet through your ISP. 6 Open your Internet Service Provider (ISP) for specific information on the connection. 1 Refer to "Setting Up Your Computer" on page 3 to make the hardware connections. 2 For a network connection, see "Connecting to a network" on page 8. 3 To check a wireless LAN device installation, see "Internet access" on...
Getting Started
Page 15
... Windows security feature. See "Using the Onscreen Help and Support Center" on Windows passwords: click the Start button, click Help and Support, and then type passwords into the Search Help box and press Enter. Passwords can be set in the Windows operating system on the computer. Firewall software. Several types of passwords can use of the computer or user User password account Computer viruses Antivirus program Unauthorized access to data Firewall program Windows updates Unauthorized access to Setup Utility, BIOS settings...
... Windows security feature. See "Using the Onscreen Help and Support Center" on Windows passwords: click the Start button, click Help and Support, and then type passwords into the Search Help box and press Enter. Passwords can be set in the Windows operating system on the computer. Firewall software. Several types of passwords can use of the computer or user User password account Computer viruses Antivirus program Unauthorized access to data Firewall program Windows updates Unauthorized access to Setup Utility, BIOS settings...
Getting Started
Page 16
.... Configuring the computer for purchasing extended update service, are connected to the Internet, Windows Update automatically notifies you see the Windows Update message, allow the updates to download to your system. When you (through a pop-up message or icon in most viruses, remove them, and, in the notification area) when critical updates are available. Using firewall software When you use the computer for e-mail, network, or Internet access, you...
.... Configuring the computer for purchasing extended update service, are connected to the Internet, Windows Update automatically notifies you see the Windows Update message, allow the updates to download to your system. When you (through a pop-up message or icon in most viruses, remove them, and, in the notification area) when critical updates are available. Using firewall software When you use the computer for e-mail, network, or Internet access, you...
Getting Started
Page 39
... be connected to the Internet to download the codec file. Open the file in an unsupported format. If the correct codec is configured to play certain video files. If the correct codec is an update available for codec. Troubleshooting and Maintenance 35 Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media...
... be connected to the Internet to download the codec file. Open the file in an unsupported format. If the correct codec is configured to play certain video files. If the correct codec is an update available for codec. Troubleshooting and Maintenance 35 Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media...
Getting Started
Page 40
..., turn on the external device, and then turn on the computer to integrate the device with administrative privileges. For HP peripheral devices, visit the HP Web site: http://www.hp.com/support Ensure that the pins in with the computer. A new device does not work. To install or uninstall a device driver, you need an updated driver for Windows. Hardware installation Symptom A new device is not recognized as part of the system. You may need to switch users, click the Start button...
..., turn on the external device, and then turn on the computer to integrate the device with administrative privileges. For HP peripheral devices, visit the HP Web site: http://www.hp.com/support Ensure that the pins in with the computer. A new device does not work. To install or uninstall a device driver, you need an updated driver for Windows. Hardware installation Symptom A new device is not recognized as part of the system. You may need to switch users, click the Start button...
Getting Started
Page 44
... instructions. You can also set restore points manually. When a new program is installed, the operating system automatically creates a restore point before you want to restore your computer, use the system recovery program. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver...
... instructions. You can also set restore points manually. When a new program is installed, the operating system automatically creates a restore point before you want to restore your computer, use the system recovery program. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver...
Getting Started
Page 54
... Restore, Microsoft 40 system recovery discs, making 43, 44 T tilt screen 15 transferring information to your new computer 14 troubleshooting audio 31 CD/DVD drives 33-34 computer performance 38 display 27 hardware installation 36-37 Internet 32 keyboard and mouse wired 27-28 wireless 29-30 memory card reader 38 power 27 speakers 31 startup 26 video 35 turning off computer 4 U update system 12 Windows Vista 12 updating drivers 39 V video troubleshooting 35 video chat 16 volume, adjusting 7 W Webcam 16 WEP 10 Windows Vista update 12 wired network connection 8 wireless LAN connection 8 network...
... Restore, Microsoft 40 system recovery discs, making 43, 44 T tilt screen 15 transferring information to your new computer 14 troubleshooting audio 31 CD/DVD drives 33-34 computer performance 38 display 27 hardware installation 36-37 Internet 32 keyboard and mouse wired 27-28 wireless 29-30 memory card reader 38 power 27 speakers 31 startup 26 video 35 turning off computer 4 U update system 12 Windows Vista 12 updating drivers 39 V video troubleshooting 35 video chat 16 volume, adjusting 7 W Webcam 16 WEP 10 Windows Vista update 12 wired network connection 8 wireless LAN connection 8 network...
User Guide
Page 7
... wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Setting Up Your Computer 3 The green LED indicates a valid connection. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV or monitor. DVI Recommended for connecting to the computer. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect...
... wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Setting Up Your Computer 3 The green LED indicates a valid connection. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV or monitor. DVI Recommended for connecting to the computer. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect...
User Guide
Page 19
... password. The most computers have issues connecting to the Internet, see "Connecting a Modem" on the router. You need: For a network connection, see "Internet access" on page 6. however, you have Microsoft Internet Explorer®. 1 Refer to "Setting Up Your Computer" on your Web browser. To open Internet Explorer: a Click the Start button. Set security on page 1 to make the hardware connections. d Follow the onscreen instructions to a Network" on page 37. To check a wireless LAN device installation...
... password. The most computers have issues connecting to the Internet, see "Connecting a Modem" on the router. You need: For a network connection, see "Internet access" on page 6. however, you have Microsoft Internet Explorer®. 1 Refer to "Setting Up Your Computer" on your Web browser. To open Internet Explorer: a Click the Start button. Set security on page 1 to make the hardware connections. d Follow the onscreen instructions to a Network" on page 37. To check a wireless LAN device installation...
User Guide
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... a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. Configuring the Computer for download is preinstalled on a network, or block authorized e-mail attachments. When you see the Windows 7 Update message, allow the updates to download to date. Antivirus software can detect most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type...
... a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. Configuring the Computer for download is preinstalled on a network, or block authorized e-mail attachments. When you see the Windows 7 Update message, allow the updates to download to date. Antivirus software can detect most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type...
User Guide
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... and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 31 "Keyboard and mouse (with a monitor or a printer. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Refer to the Help and Support Center or access the Support Web site; Maintenance...
... and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 31 "Keyboard and mouse (with a monitor or a printer. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Refer to the Help and Support Center or access the Support Web site; Maintenance...
User Guide
Page 37
...) for normal use rechargeable batteries. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the number key pad. NOTE...
...) for normal use rechargeable batteries. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the number key pad. NOTE...
User Guide
Page 40
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Refer to the setup poster to adjust volume. If you use the monitor front panel Volume button to connect analog speakers. Check the volume setting in monitor speakers, use an HDMI connector on the back of the computer. Possible solution If you are turned on the taskbar, and then click Open...
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Refer to the setup poster to adjust volume. If you use the monitor front panel Volume button to connect analog speakers. Check the volume setting in monitor speakers, use an HDMI connector on the back of the computer. Possible solution If you are turned on the taskbar, and then click Open...
User Guide
Page 45
... then click Switch User. To install or uninstall a device driver, you need an updated driver for accepting the changes. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Disable the automatic settings in the operating system for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Troubleshooting and Maintenance 41...
... then click Switch User. To install or uninstall a device driver, you need an updated driver for accepting the changes. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Disable the automatic settings in the operating system for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Troubleshooting and Maintenance 41...
User Guide
Page 49
... High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is simply to a configuration that closes a hole or spoils a metal contact. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your hard disk drive. Troubleshooting and Maintenance 45 If your computer configuration to restart the computer or turn the computer...
... High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is simply to a configuration that closes a hole or spoils a metal contact. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your hard disk drive. Troubleshooting and Maintenance 45 If your computer configuration to restart the computer or turn the computer...
User Guide
Page 50
... enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. If you experience a problem that you want to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually...
... enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. If you experience a problem that you want to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually...
User Guide
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...