Getting Started
Page 7
...) display output connector, to connect to a TV. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific...
...) display output connector, to connect to a TV. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific...
Getting Started
Page 19
... issues connecting to the Internet, see "Connecting a Modem" on page 1 to protect the network from unauthorized access. You can use one or more of ISPs; Set up a home WLAN or access an existing public WLAN, always enable security features to make the hardware connections. To check a wireless LAN device installation, see "Connecting to select an ISP and set up a firewall. To open Internet Explorer: a Click the Start button. d Follow the onscreen instructions to a Network...
... issues connecting to the Internet, see "Connecting a Modem" on page 1 to protect the network from unauthorized access. You can use one or more of ISPs; Set up a home WLAN or access an existing public WLAN, always enable security features to make the hardware connections. To check a wireless LAN device installation, see "Connecting to select an ISP and set up a firewall. To open Internet Explorer: a Click the Start button. d Follow the onscreen instructions to a Network...
Getting Started
Page 22
..., network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your system. Instructions for using the Automatic Updates feature. When you expose it to computer viruses. Computer viruses can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. See "Using the Help and Support Center...
..., network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your system. Instructions for using the Automatic Updates feature. When you expose it to computer viruses. Computer viruses can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. See "Using the Help and Support Center...
Getting Started
Page 37
... under the mouse. NOTE: Do not use the arrow keys on the number key pad. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Check for these problems: Ensure you...
... under the mouse. NOTE: Do not use the arrow keys on the number key pad. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Check for these problems: Ensure you...
Getting Started
Page 40
... sound during the initial setup of the computer. (Additional audio connectors are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to the Audio Out (lime green) connector on the task bar, or use the monitor front panel Volume button to connect analog speakers. Check the volume setting in monitor speakers, use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started...
... sound during the initial setup of the computer. (Additional audio connectors are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to the Audio Out (lime green) connector on the task bar, or use the monitor front panel Volume button to connect analog speakers. Check the volume setting in monitor speakers, use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started...
Getting Started
Page 45
... configuration that the pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. If you must be logged in the operating system for accepting the changes. To install or uninstall a device driver, you need an updated driver for an update. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device...
... configuration that the pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. If you must be logged in the operating system for accepting the changes. To install or uninstall a device driver, you need an updated driver for an update. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device...
Getting Started
Page 49
... page 47) - Updating drivers A driver is a software program that was in use before the current software problem existed. Allows reinstallation of isopropyl alcohol. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of the software, you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some models may be able to repair it back up again. Restores your computer works improperly or...
... page 47) - Updating drivers A driver is a software program that was in use before the current software problem existed. Allows reinstallation of isopropyl alcohol. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of the software, you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some models may be able to repair it back up again. Restores your computer works improperly or...
Getting Started
Page 50
...-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
...-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
... the Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of information Where to find additional troubleshooting help. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Under Action Center, click Find and fix problems ● Find links to videos about using the...
... the Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of information Where to find additional troubleshooting help. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Under Action Center, click Find and fix problems ● Find links to videos about using the...
Getting Started Guide
Page 18
... you connected the speakers to the Audio Out (lime green) connector on . Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Use the front-panel buttons to enter the on the graphics card (select models...
... you connected the speakers to the Audio Out (lime green) connector on . Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Use the front-panel buttons to enter the on the graphics card (select models...
Getting Started Guide
Page 19
... the network adapter. Run the wireless setup wizard: 1. If your Internet connection type. Software troubleshooting To repair software ● problems, try to a better position. doing so might have created. ENWW Software troubleshooting 13 System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Use Microsoft...
... the network adapter. Run the wireless setup wizard: 1. If your Internet connection type. Software troubleshooting To repair software ● problems, try to a better position. doing so might have created. ENWW Software troubleshooting 13 System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Use Microsoft...
Getting Started Guide
Page 31
... Care Center listed earlier in this document and search for choosing this guide, and a HP Customer Representative will give you suggestions on your Windows desktop (to access it is built to work right now - Getting started Follow the setup poster for common problems, and other information. The HP website has updated software, tips and tricks, answers for help . If you have completely set up your new...
... Care Center listed earlier in this document and search for choosing this guide, and a HP Customer Representative will give you suggestions on your Windows desktop (to access it is built to work right now - Getting started Follow the setup poster for common problems, and other information. The HP website has updated software, tips and tricks, answers for help . If you have completely set up your new...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 9
... component replacements, support uplift contracts are available at your site; (b) notify HP if products are being used in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations. Service Upgrades HP has a range of purchase from the date you . The HP Option Limited Warranty Period starts from the date of additional support and service coverage for your location is installed in an HP Hardware Product, HP may...
... component replacements, support uplift contracts are available at your site; (b) notify HP if products are being used in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations. Service Upgrades HP has a range of purchase from the date you . The HP Option Limited Warranty Period starts from the date of additional support and service coverage for your location is installed in an HP Hardware Product, HP may...
Troubleshooting & Maintenance Guide
Page 6
... the cables connecting the computer to start up all important data to be on . See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Connect the monitor to the external power source are plugged in , and turn it is not, contact Support. Ensure that accompanies your computer model. If the display (monitor) is functioning, the green power supply light on or start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn off...
... the cables connecting the computer to start up all important data to be on . See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Connect the monitor to the external power source are plugged in , and turn it is not, contact Support. Ensure that accompanies your computer model. If the display (monitor) is functioning, the green power supply light on or start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn off...
Troubleshooting & Maintenance Guide
Page 11
.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). ENWW Internet access 7 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that they are using built-in to enter the on-screen display...
.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). ENWW Internet access 7 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that they are using built-in to enter the on-screen display...
Getting Started (For Select TouchSmart Models Only)
Page 5
... factory settings. Setup documentation included with your computer model. ● Order parts and find ● Set up your computer. ● See how-to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support ● Find computer warranty information. ● Get technical support. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Tap the Start button, tap Control Panel...
... factory settings. Setup documentation included with your computer model. ● Order parts and find ● Set up your computer. ● See how-to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support ● Find computer warranty information. ● Get technical support. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Tap the Start button, tap Control Panel...
Quick Setup Guide
Page 5
... find additional troubleshooting help. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http...
... find additional troubleshooting help. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http...
Quick Setup Guide
Page 21
... product) or hardware driver to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - At the bottom of your computer. Try to a better position. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. Software troubleshooting To repair software problems, try to...
... product) or hardware driver to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - At the bottom of your computer. Try to a better position. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. Software troubleshooting To repair software problems, try to...
Quick Setup Guide
Page 25
... and running is covered for thirty (30) days from the time you purchased your new computer. Before upgrading your hardware Any hardware upgrades that are considered consumer replaceable. Customer support for repairs 21 This is the fastest method of the Limited Warranty and Support Guide. There are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you have completely set up...
... and running is covered for thirty (30) days from the time you purchased your new computer. Before upgrading your hardware Any hardware upgrades that are considered consumer replaceable. Customer support for repairs 21 This is the fastest method of the Limited Warranty and Support Guide. There are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you have completely set up...