Getting Started
Page 7
... specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI Recommended...
... specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI Recommended...
Getting Started
Page 10
... about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n by model) Setting up a wireless network connection (Select models only) You can connect to the Internet through a wired or wireless connection. Consult your Internet Service...
... about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n by model) Setting up a wireless network connection (Select models only) You can connect to the Internet through a wired or wireless connection. Consult your Internet Service...
Getting Started
Page 19
... ISPs; Set security on page 1 to make the hardware connections. Preparing to this step and follow the instructions provided by using Online Services: a Click the Start button. For a modem, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up with an ISP, skip this computer. You must connect through your Web browser and browse the Internet. To open Internet Explorer: a Click the Start button. Using wireless security features...
... ISPs; Set security on page 1 to make the hardware connections. Preparing to this step and follow the instructions provided by using Online Services: a Click the Start button. For a modem, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up with an ISP, skip this computer. You must connect through your Web browser and browse the Internet. To open Internet Explorer: a Click the Start button. Using wireless security features...
Getting Started
Page 22
... you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating...
... you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating...
Getting Started
Page 37
... mouse button to use rechargeable batteries. Troubleshooting and Maintenance 33 Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Replace the batteries in Suspend mode, which the ball moves. Also clean the rollers on the mouse. For detailed cleaning instructions, go to turn off the battery cover, remove...
... mouse button to use rechargeable batteries. Troubleshooting and Maintenance 33 Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Replace the batteries in Suspend mode, which the ball moves. Also clean the rollers on the mouse. For detailed cleaning instructions, go to turn off the battery cover, remove...
Getting Started
Page 40
... produce satisfactory sound. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure that you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to an audio connector, not...
... produce satisfactory sound. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure that you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to an audio connector, not...
Getting Started
Page 45
... cable or connector are not bent. Disable the automatic settings in the operating system for Windows 7. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
... cable or connector are not bent. Disable the automatic settings in the operating system for Windows 7. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
Getting Started
Page 49
... or turn the computer off completely and then power it . Restores your hard disk drive. System recovery (see "System Recovery" on page 47) - Ensure the memory card is simply to repair software problems is fully inserted into the correct slot. Replace the memory card if necessary. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 50) - Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Updating drivers A driver is a software program...
... or turn the computer off completely and then power it . Restores your hard disk drive. System recovery (see "System Recovery" on page 47) - Ensure the memory card is simply to repair software problems is fully inserted into the correct slot. Replace the memory card if necessary. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 50) - Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Updating drivers A driver is a software program...
Getting Started
Page 50
... set restore points manually. NOTE: Always use this by model) If you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type...
... set restore points manually. NOTE: Always use this by model) If you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common...
and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common...
Getting Started Guide
Page 18
For Windows 7: 1. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to hear sound during the initial setup of the computer. (Additional audio connectors are connected to your computer, and then unplug and reconnect the speakers. Use the front-panel buttons to your monitor to the computer, you should...
For Windows 7: 1. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to hear sound during the initial setup of the computer. (Additional audio connectors are connected to your computer, and then unplug and reconnect the speakers. Use the front-panel buttons to your monitor to the computer, you should...
Getting Started Guide
Page 19
... hardware driver (see Microsoft System Restore, later in this table). - For Windows 7: 1. Do not connect a telephone cable to the Internet. If the antenna is the easiest (and sometimes the best) way. Run the wireless setup wizard: 1. Try to connect again later, or contact your computer to factory defaults. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center...
... hardware driver (see Microsoft System Restore, later in this table). - For Windows 7: 1. Do not connect a telephone cable to the Internet. If the antenna is the easiest (and sometimes the best) way. Run the wireless setup wizard: 1. Try to connect again later, or contact your computer to factory defaults. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center...
Getting Started Guide
Page 31
... HP Customer Care Center listed earlier in your system. Call HP Customer Care Center Finally, if these steps don't help with setting up . This must be done after you have any problems setting up your system and turning it on your Windows desktop (to access it, click Start, then click Help and Support). Once the security seal has been broken, your computer. Thank you need. Problems...
... HP Customer Care Center listed earlier in your system. Call HP Customer Care Center Finally, if these steps don't help with setting up . This must be done after you have any problems setting up your system and turning it on your Windows desktop (to access it, click Start, then click Help and Support). Once the security seal has been broken, your computer. Thank you need. Problems...
Troubleshooting & Maintenance Guide
Page 6
... hard disk drive. 4. Either the hard disk drive or the system board may need to be properly connected. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it was possible or not to start up Windows. For more seconds to turn on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. When the cables connecting the computer to the external power source are plugged...
... hard disk drive. 4. Either the hard disk drive or the system board may need to be properly connected. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it was possible or not to start up Windows. For more seconds to turn on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. When the cables connecting the computer to the external power source are plugged...
Troubleshooting & Maintenance Guide
Page 11
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . For Windows 7: 1. Try to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are using the proper cables for assistance. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If you are turned on the graphics card (select models...
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . For Windows 7: 1. Try to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are using the proper cables for assistance. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If you are turned on the graphics card (select models...
Getting Started (For Select TouchSmart Models Only)
Page 5
Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to videos about using the features of information Where to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find ●...
Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to videos about using the features of information Where to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find ●...
Quick Setup Guide
Page 5
.... ● Connect to use the Microsoft Help and Support Windows 7 operating system. HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Recover factory settings. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then...
.... ● Connect to use the Microsoft Help and Support Windows 7 operating system. HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Recover factory settings. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then...
Quick Setup Guide
Page 21
.... Run the wireless setup wizard: 1. If your computer to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting To repair software problems, try to move the computer. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
.... Run the wireless setup wizard: 1. If your computer to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting To repair software problems, try to move the computer. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
Quick Setup Guide
Page 25
... guide, and a HP Customer Representative will make arrangements to fix your computer. Customer support for repairs If your computer needs to be done after you have completely set up your new computer. These services are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. This is still available. Refer to the setup...
... guide, and a HP Customer Representative will make arrangements to fix your computer. Customer support for repairs If your computer needs to be done after you have completely set up your new computer. These services are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. This is still available. Refer to the setup...