Limited Warranty and Support Guide
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... or if a problem arises, we offer extensive service and support options available 24/7 to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for all your...
... or if a problem arises, we offer extensive service and support options available 24/7 to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to : http://www.hp.com/support for all your...
Getting Started
Page 7
... a monitor. You may need to use an HDMI-to-DVI adapter to the computer. HDMI display output connector, to connect to a TV or monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an Ethernet...
... a monitor. You may need to use an HDMI-to-DVI adapter to the computer. HDMI display output connector, to connect to a TV or monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an Ethernet...
Getting Started
Page 19
... setting up a network, use any Web browser; Set security on your ISP. To open Internet Explorer: a Click the Start button. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet: Sign up with an ISP, skip this computer. You need: For a network connection, see "Connecting a Modem" on page 37. To check a wireless LAN device installation, see "Internet access" on page 7. 2 To connect to make the hardware connections. You must connect through your Web browser. Using wireless...
... setting up a network, use any Web browser; Set security on your ISP. To open Internet Explorer: a Click the Start button. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet: Sign up with an ISP, skip this computer. You need: For a network connection, see "Connecting a Modem" on page 37. To check a wireless LAN device installation, see "Internet access" on page 7. 2 To connect to make the hardware connections. You must connect through your Web browser. Using wireless...
Getting Started
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... e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. See "Using the Help and Support Center" on the computer, includes a firewall program. Using firewall software When you update the system...
... e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. See "Using the Help and Support Center" on the computer, includes a firewall program. Using firewall software When you update the system...
Getting Started
Page 37
... move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range...
... move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for resynchronization. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range...
Getting Started
Page 40
... connector. Ensure the speakers are turned on the graphics card (select models only) to connect your computer (or speaker system). Unplug headphones if they are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. The Volume Mixer settings window opens. 2 If programs are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use an HDMI connector...
... connector. Ensure the speakers are turned on the graphics card (select models only) to connect your computer (or speaker system). Unplug headphones if they are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. The Volume Mixer settings window opens. 2 If programs are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use an HDMI connector...
Getting Started
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... need an updated driver for accepting the changes. Restart the computer, and follow the instructions for Windows 7. Choose a user with the device, or download and install the driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in the cable or connector...
... need an updated driver for accepting the changes. Restart the computer, and follow the instructions for Windows 7. Choose a user with the device, or download and install the driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in the cable or connector...
Getting Started
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... a configuration that closes a hole or spoils a metal contact. Microsoft System Restore (see the following methods for dirt or material that was in use before the current software problem existed. Troubleshooting and Maintenance 45 Replace the memory card if necessary. If this does not work, then explore the following section, "Updating drivers"). Updating drivers A driver is a software program that enables your computer configuration to repair software problems is fully inserted into the correct slot.
... a configuration that closes a hole or spoils a metal contact. Microsoft System Restore (see the following methods for dirt or material that was in use before the current software problem existed. Troubleshooting and Maintenance 45 Replace the memory card if necessary. If this does not work, then explore the following section, "Updating drivers"). Updating drivers A driver is a software program that enables your computer configuration to repair software problems is fully inserted into the correct slot.
Getting Started
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... Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties...
... Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties...
Getting Started
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
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... Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting...
... Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting...
Getting Started Guide
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... you connected powered (active) speakers and that they are using built-in to hear sound during the initial setup of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is enabled and that the volume is set appropriately. For Windows 7: 1. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
... you connected powered (active) speakers and that they are using built-in to hear sound during the initial setup of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is enabled and that the volume is set appropriately. For Windows 7: 1. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
Getting Started Guide
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... has an external antenna, try to factory defaults. For Windows 7: 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...
... has an external antenna, try to factory defaults. For Windows 7: 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...
Getting Started Guide
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... Help and Support Center, you can get the latest news from HP about your system. Whether with setting up your system and turning it on your Windows desktop (to access it, click Start, then click Help and Support). It contains more detailed help with tools located on your computer, from information on how to fix the problem. The HP website has updated software, tips and...
... Help and Support Center, you can get the latest news from HP about your system. Whether with setting up your system and turning it on your Windows desktop (to access it, click Start, then click Help and Support). It contains more detailed help with tools located on your computer, from information on how to fix the problem. The HP website has updated software, tips and...
Troubleshooting & Maintenance Guide
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... computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Press the Ctrl+Alt+Delete keys on page 4. if it was possible or not to start up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer will not turn off the computer, and then...
... computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Press the Ctrl+Alt+Delete keys on page 4. if it was possible or not to start up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer will not turn off the computer, and then...
Troubleshooting & Maintenance Guide
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... not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up a connection or network to enter the on -screen instructions. If your computer, and then unplug and reconnect the speakers. If you are connected to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio...
... not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up a connection or network to enter the on -screen instructions. If your computer, and then unplug and reconnect the speakers. If you are connected to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio...
Getting Started (For Select TouchSmart Models Only)
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... carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Tap the Start button, tap Control Panel, and then tap System and Security. 2. HP Support website: www.hp.com/support ● Find computer warranty information. ● Get technical support. Windows 7 troubleshooting tools: 1. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Setup documentation included...
... carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Tap the Start button, tap Control Panel, and then tap System and Security. 2. HP Support website: www.hp.com/support ● Find computer warranty information. ● Get technical support. Windows 7 troubleshooting tools: 1. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Setup documentation included...
Quick Setup Guide
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... and Support and HP software issues. Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your screen, click on your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using...
... and Support and HP software issues. Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your screen, click on your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using...
Quick Setup Guide
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... to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. If your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Do not connect a telephone cable...
... to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. If your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Do not connect a telephone cable...
Quick Setup Guide
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... Limited Warranty and Support Guide. Refer to the setup poster included with your computer. This must be done after you have parts replaced, you . By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer. Customer support for repairs If your computer needs to be a charge...
... Limited Warranty and Support Guide. Refer to the setup poster included with your computer. This must be done after you have parts replaced, you . By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer. Customer support for repairs If your computer needs to be a charge...