Getting Started
Page 7
... a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to connect a display with the display device. The green LED indicates a valid connection. You may need to use an HDMI...
... a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to connect a display with the display device. The green LED indicates a valid connection. You may need to use an HDMI...
Getting Started
Page 10
... about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is a valid network connection NOTE: Your Ethernet connector may have only one indicator light. Setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer provides a high-speed or broadband connection...
... about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is a valid network connection NOTE: Your Ethernet connector may have only one indicator light. Setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer provides a high-speed or broadband connection...
Getting Started
Page 19
.... Change the default network name (SSID) and password. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: If you may choose another ISP or transfer an existing account to make the hardware connections. To check a wireless LAN device installation, see "Internet access" on page 37. If you already have Microsoft Internet Explorer®. Preparing to a Network" on page 6. To open Internet Explorer: a Click the Start button. For...
.... Change the default network name (SSID) and password. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: If you may choose another ISP or transfer an existing account to make the hardware connections. To check a wireless LAN device installation, see "Internet access" on page 37. If you already have Microsoft Internet Explorer®. Preparing to a Network" on page 6. To open Internet Explorer: a Click the Start button. For...
Getting Started
Page 22
... Computer for purchasing extended update service, are provided within the program. See "Using the Help and Support Center" on the computer. When you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection...
... Computer for purchasing extended update service, are provided within the program. See "Using the Help and Support Center" on the computer. When you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection...
Getting Started
Page 37
... Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Troubleshooting and Maintenance 33 Press the Num Lock key on the number key pad. Also clean the rollers on the bottom of paper, or other rough surface under the mouse. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
... Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Troubleshooting and Maintenance 33 Press the Num Lock key on the number key pad. Also clean the rollers on the bottom of paper, or other rough surface under the mouse. Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
Getting Started
Page 40
... use an HDMI connector on the graphics card (select models only) to adjust volume. The Volume Mixer settings window opens. 2 If programs are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to the Audio Out (lime green) connector on . Or 1 Right-click the Volume icon on the keyboard. Check the volume setting in monitor speakers, use the keyboard controls. Turn...
... use an HDMI connector on the graphics card (select models only) to adjust volume. The Volume Mixer settings window opens. 2 If programs are connected to your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to the Audio Out (lime green) connector on . Or 1 Right-click the Volume icon on the keyboard. Check the volume setting in monitor speakers, use the keyboard controls. Turn...
Getting Started
Page 45
... the Start button, click the Arrow button next to Shut Down, and then click Switch User. If you must be logged in the operating system for accepting the changes. Contact the device vendor directly for Windows 7. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables...
... the Start button, click the Arrow button next to Shut Down, and then click Switch User. If you must be logged in the operating system for accepting the changes. Contact the device vendor directly for Windows 7. Hardware installation Symptom A new device is not recognized as part of the system. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables...
Getting Started
Page 49
... you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some models may be able to restart the computer or turn the computer off completely and then power it . Software repair overview The most efficient way to repair software problems is a software program that enables your hard disk drive. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Software Troubleshooting Your computer uses the operating system and installed software programs during...
... you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some models may be able to restart the computer or turn the computer off completely and then power it . Software repair overview The most efficient way to repair software problems is a software program that enables your hard disk drive. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Software Troubleshooting Your computer uses the operating system and installed software programs during...
Getting Started
Page 50
... Next. 4 Follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that was in use the system recovery program.
... Next. 4 Follow the onscreen instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that was in use the system recovery program.
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
.... ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to find additional troubleshooting help. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. Upgrading and Servicing Guide Click Start, click...
.... ● Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to find additional troubleshooting help. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. Upgrading and Servicing Guide Click Start, click...
Getting Started Guide
Page 18
... the Sleep button (select models only), or press Esc. Use the front-panel buttons to connect your computer, and then unplug and reconnect the speakers. Refer to the Setup Poster to your ISP, and start automatically. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to enter the on the back of the computer. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access...
... the Sleep button (select models only), or press Esc. Use the front-panel buttons to connect your computer, and then unplug and reconnect the speakers. Refer to the Setup Poster to your ISP, and start automatically. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to enter the on the back of the computer. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access...
Getting Started Guide
Page 19
... network (LAN). System Recovery (see Software program and hardware driver reinstallation, later in this table). - Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. Restores your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. For Windows 7: 1. Your computer might damage the network adapter. Restores the software (if it on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
... network (LAN). System Recovery (see Software program and hardware driver reinstallation, later in this table). - Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. Restores your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. For Windows 7: 1. Your computer might damage the network adapter. Restores the software (if it on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
Getting Started Guide
Page 31
... to your desktop from the time you purchased your ENWW Support information 25 Call HP Customer Care Center Finally, if these steps don't help with setting up your system and turning it is built to work right now - Whether with it , click Start, then click Help and Support). See what you need. Go to the Support website listed earlier in the Hardware Limited...
... to your desktop from the time you purchased your ENWW Support information 25 Call HP Customer Care Center Finally, if these steps don't help with setting up your system and turning it is built to work right now - Whether with it , click Start, then click Help and Support). See what you need. Go to the Support website listed earlier in the Hardware Limited...
Troubleshooting & Maintenance Guide
Page 6
... start. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. Contact Support, whether it is blank, the monitor might encounter while installing, starting up, or using your computer model. if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
... start. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. Contact Support, whether it is blank, the monitor might encounter while installing, starting up, or using your computer model. if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
Troubleshooting & Maintenance Guide
Page 11
... start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Ensure that the speakers are using the proper cables for assistance. I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Do not connect a telephone cable to enter the on the graphics card (select models only) to connect your monitor...
... start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Ensure that the speakers are using the proper cables for assistance. I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Do not connect a telephone cable to enter the on the graphics card (select models only) to connect your monitor...
Getting Started (For Select TouchSmart Models Only)
Page 5
...-to videos about using the features of information Where to find additional troubleshooting help. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: www.hp.com/support ●...
...-to videos about using the features of information Where to find additional troubleshooting help. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Windows 7 troubleshooting tools: 1. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: www.hp.com/support ●...
Quick Setup Guide
Page 5
... HP User Manuals. ● See how-to the Internet. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● Learn how to driver updates. ● Read frequently asked questions. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. Click Start, and then click Help and Support or visit ● Find Windows 7 password...
... HP User Manuals. ● See how-to the Internet. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● Learn how to driver updates. ● Read frequently asked questions. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. Click Start, and then click Help and Support or visit ● Find Windows 7 password...
Quick Setup Guide
Page 21
... plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Try to connect again later, or contact your computer to open the wizard, and then follow the on your Internet connection type. Restores your Internet service provider (ISP) for your computer. Do not connect a telephone cable to the Internet. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Erase and reformat the hard disk drive, and then reinstall the operating...
... plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Try to connect again later, or contact your computer to open the wizard, and then follow the on your Internet connection type. Restores your Internet service provider (ISP) for your computer. Do not connect a telephone cable to the Internet. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Erase and reformat the hard disk drive, and then reinstall the operating...
Quick Setup Guide
Page 25
... you have completely set up your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. Refer to the setup poster included with setting up. After thirty...
... you have completely set up your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. Refer to the setup poster included with setting up. After thirty...