Limited Warranty and Support Guide
Page 10
... error messages • Add-on the Web at http://www.hp.com/ergo 8 WARNING: The computer may be sure to have the following : Locate your nearest HP Support location via the Web at all times. • Disconnect power from the equipment by doing the following information available before you... or DVD drives. The guide is easily accessible at : http://www.hp.com/support Contact your authorized HP dealer or authorized service provider, and be heavy; The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is located on options •...
... error messages • Add-on the Web at http://www.hp.com/ergo 8 WARNING: The computer may be sure to have the following : Locate your nearest HP Support location via the Web at all times. • Disconnect power from the equipment by doing the following information available before you... or DVD drives. The guide is easily accessible at : http://www.hp.com/support Contact your authorized HP dealer or authorized service provider, and be heavy; The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is located on options •...
Getting Started
Page 5
...It describes proper workstation setup, posture, and health and work habits for your computer. Setting Up Your Computer WARNING: The power supply is out of serious injury, read "Safety Notices" in the Regulatory and Safety Information document before plugging the computer into an AC... poster to set up the computer: 1 Connect a keyboard and a mouse to the computer. 2 Connect a display (monitor) to the computer. 3 Connect power to Use Your Computer" on or damaged from water, dust, moisture, and soot. Setting Up Your Computer 1 See "Preparing to the computer. 4 Turn ...
...It describes proper workstation setup, posture, and health and work habits for your computer. Setting Up Your Computer WARNING: The power supply is out of serious injury, read "Safety Notices" in the Regulatory and Safety Information document before plugging the computer into an AC... poster to set up the computer: 1 Connect a keyboard and a mouse to the computer. 2 Connect a display (monitor) to the computer. 3 Connect power to Use Your Computer" on or damaged from water, dust, moisture, and soot. Setting Up Your Computer 1 See "Preparing to the computer. 4 Turn ...
Getting Started
Page 6
...other devices with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. Mouse (PS/2 connector). Keyboard (PS/2 connector). Power cord and devices Icon/label Description and function Power connector. Protect the monitor, computer, and connected accessories by using surge.... If the computer has a television tuner, or a modem or telephone connection, protect the computer by connecting all power cords to the computer Some peripheral devices can plug into connectors on the back of the computer or on the computer may vary....
...other devices with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. Mouse (PS/2 connector). Keyboard (PS/2 connector). Power cord and devices Icon/label Description and function Power connector. Protect the monitor, computer, and connected accessories by using surge.... If the computer has a television tuner, or a modem or telephone connection, protect the computer by connecting all power cords to the computer Some peripheral devices can plug into connectors on the back of the computer or on the computer may vary....
Getting Started
Page 8
... or speaker systems, to headphones, or to the computer from an analog audio device, such as batteries or a separate power cord. the speaker system must have connectors on the front of the computer. Line Rear (black) connector to the Web support page for your model; ... as a microphone, webcam, or audio player. Line Side (gray) connector to connect front left and front right analog speakers. Some computers also have its own power source, such as a CD player. Center Rear Side Audio Line In (blue) connector to connect input to an input device such as rear Line Out...
... or speaker systems, to headphones, or to the computer from an analog audio device, such as batteries or a separate power cord. the speaker system must have connectors on the front of the computer. Line Rear (black) connector to the Web support page for your model; ... as a microphone, webcam, or audio player. Line Side (gray) connector to connect front left and front right analog speakers. Some computers also have its own power source, such as a CD player. Center Rear Side Audio Line In (blue) connector to connect input to an input device such as rear Line Out...
Getting Started
Page 18
... Arrow button next to put it into Sleep or Hibernate mode. You can connect to the hard disk drive, and then goes into a reduced-power state. Or Quickly press the On button on the connection. 14 Getting Started (features vary by the ISP. 3 Purchase and install a wireless router... (sold separately), if one is required. The computer has these reduced power states: Sleep mode saves your Internet Service Provider (ISP) for the computer. Restarting is ready to memory, so you can lock it or put the...
... Arrow button next to put it into Sleep or Hibernate mode. You can connect to the hard disk drive, and then goes into a reduced-power state. Or Quickly press the On button on the connection. 14 Getting Started (features vary by the ISP. 3 Purchase and install a wireless router... (sold separately), if one is required. The computer has these reduced power states: Sleep mode saves your Internet Service Provider (ISP) for the computer. Restarting is ready to memory, so you can lock it or put the...
Getting Started
Page 33
... in the following tables present some symptoms of issues you can try. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center or access the...
... in the following tables present some symptoms of issues you can try. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center or access the...
Getting Started
Page 34
...and Delete keys on the keyboard simultaneously. 2 Click Start Task Manager. 3 Select the program that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not responding, and then click End Task. Set the line voltage selection switch to...1 Press the Ctrl, Alt, and Delete keys on ; Error message: Hard disk drive error. Possible solution Ensure that is functioning, the green power supply light on the back of the computer should be on the keyboard simultaneously. 2 Click the Arrow button next to contact Support. When the cables...
...and Delete keys on the keyboard simultaneously. 2 Click Start Task Manager. 3 Select the program that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not responding, and then click End Task. Set the line voltage selection switch to...1 Press the Ctrl, Alt, and Delete keys on ; Error message: Hard disk drive error. Possible solution Ensure that is functioning, the green power supply light on the back of the computer should be on the keyboard simultaneously. 2 Click the Arrow button next to contact Support. When the cables...
Getting Started
Page 35
... Panel. 2 Under Appearance and Personalization, click Adjust Screen Resolution. 3 Adjust resolution as necessary, and then click Apply. Reconnect the power plug to the back of the pins are not blocked and internal fan is not lit. Press the Sleep button (select models only...on the keyboard. The computer should start up. Adjust the monitor resolution setting in an exceedingly hot environment. Troubleshooting and Maintenance 31 Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. Computer shuts down . Ensure computer air...
... Panel. 2 Under Appearance and Personalization, click Adjust Screen Resolution. 3 Adjust resolution as necessary, and then click Apply. Reconnect the power plug to the back of the pins are not blocked and internal fan is not lit. Press the Sleep button (select models only...on the keyboard. The computer should start up. Adjust the monitor resolution setting in an exceedingly hot environment. Troubleshooting and Maintenance 31 Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. Computer shuts down . Ensure computer air...
Getting Started
Page 40
... display (OSD) and ensure audio is enabled and volume is produced. Press the Mute button on the keyboard. Ensure that you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to your...to connect analog speakers. Turn off your software program. Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Volume is enabled. Replace the non...
... display (OSD) and ensure audio is enabled and volume is produced. Press the Mute button on the keyboard. Ensure that you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to your...to connect analog speakers. Turn off your software program. Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Volume is enabled. Replace the non...
Getting Started
Page 46
Exclamation points do not require the maximum processing power. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 ..., and then click Restart. Click the Start button, click the Arrow button next to the problem device and check for an exclamation point in a lower power state, because the applications running in a yellow circle near the device icon. If you may be shared among them. 42 Getting Started (features vary by...
Exclamation points do not require the maximum processing power. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 ..., and then click Restart. Click the Start button, click the Arrow button next to the problem device and check for an exclamation point in a lower power state, because the applications running in a yellow circle near the device icon. If you may be shared among them. 42 Getting Started (features vary by...
Getting Started
Page 49
..., programs, and drivers. Replace the memory card if necessary. If your computer configuration to restart the computer or turn the computer off completely and then power it . Microsoft System Restore (see "System Recovery" on your computer to repair it back up again. Allows reinstallation of the supported types: CompactFlash (I, II, and...
..., programs, and drivers. Replace the memory card if necessary. If your computer configuration to restart the computer or turn the computer off completely and then power it . Microsoft System Restore (see "System Recovery" on your computer to repair it back up again. Allows reinstallation of the supported types: CompactFlash (I, II, and...
Getting Started
Page 52
... antivirus products have slipped through unnoticed. Frequently performing this automatically. Using Windows Updates can catch anything that it to the original configuration when you first powered up your system. Also, check for programs you no longer need and uninstall them. Thoroughly clean the inside and outside of your hard disk in...
... antivirus products have slipped through unnoticed. Frequently performing this automatically. Using Windows Updates can catch anything that it to the original configuration when you first powered up your system. Also, check for programs you no longer need and uninstall them. Thoroughly clean the inside and outside of your hard disk in...
Getting Started
Page 53
... a lint-free cloth to remove it is sticker residue or a spill on your hard disk drive with the data copied to the disc to its power source. 3 Use a clean, dry cloth to dust the computer case and the monitor. 4 Use a clean cloth dampened with your files and verify content was copied..." on the monitor screen. Refer to wipe the computer case and the monitor case clean. Cleaning the computer and monitor 1 Unplug the computer from its power source. 2 Unplug the monitor from its original factory settings by using the system recovery discs that you created.
... a lint-free cloth to remove it is sticker residue or a spill on your hard disk drive with the data copied to the disc to its power source. 3 Use a clean, dry cloth to dust the computer case and the monitor. 4 Use a clean cloth dampened with your files and verify content was copied..." on the monitor screen. Refer to wipe the computer case and the monitor case clean. Cleaning the computer and monitor 1 Unplug the computer from its power source. 2 Unplug the monitor from its original factory settings by using the system recovery discs that you created.
Getting Started
Page 54
...To perform a system recovery from a recovery image, see the next section. 50 Getting Started (features vary by using a small battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the hard disk drive that cannot be used for example, the Ethernet and USB connectors). Run the system...Air vents keep these vents clean by model) Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on the battery-powered vacuum cleaner, to avoid removing key caps and springs. 1 Vacuum between the keys of the keyboard and along its edges. 3 Wipe the...
...To perform a system recovery from a recovery image, see the next section. 50 Getting Started (features vary by using a small battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the hard disk drive that cannot be used for example, the Ethernet and USB connectors). Run the system...Air vents keep these vents clean by model) Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on the battery-powered vacuum cleaner, to avoid removing key caps and springs. 1 Vacuum between the keys of the keyboard and along its edges. 3 Wipe the...
Getting Started
Page 60
... 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard... 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software...
... 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard... 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software...
Getting Started
Page 61
...-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11...
...-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11...
Getting Started
Page 64
... reduce its impact even further, we 've designed it so it . Did you for your purchase. Please do not disable them. This PC has HP Power Management Technology which can reduce PC energy use PCs in mind More energy efficient Better and less materials for more than 20 years. Printed in... as possible. The packaging that the time will come , we are set to minimize energy use a screen saver Please don't disable the power settings Disposing of electronic waste responsibly has been an HP priority for a healthy planet While we want to dispose of hours the LCD backlight is on the planet...
... reduce its impact even further, we 've designed it so it . Did you for your purchase. Please do not disable them. This PC has HP Power Management Technology which can reduce PC energy use PCs in mind More energy efficient Better and less materials for more than 20 years. Printed in... as possible. The packaging that the time will come , we are set to minimize energy use a screen saver Please don't disable the power settings Disposing of electronic waste responsibly has been an HP priority for a healthy planet While we want to dispose of hours the LCD backlight is on the planet...
Limited Warranty and Support Guide - Refurbished
Page 13
... enclosure of serious injury read the Safety & Comfort Guide. The guide is located on the Web at all times. • Disconnect power from the equipment by unplugging the power cord from the electrical outlet. be heavy; The grounding plug is an important safety feature. • Plug the... Information For more information, refer to the Regulatory and Safety Information document in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo 11 Click the Start button, All Programs, and then click User Guides. WARNING: To reduce the risk of electrical shock or damage...
... enclosure of serious injury read the Safety & Comfort Guide. The guide is located on the Web at all times. • Disconnect power from the equipment by unplugging the power cord from the electrical outlet. be heavy; The grounding plug is an important safety feature. • Plug the... Information For more information, refer to the Regulatory and Safety Information document in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo 11 Click the Start button, All Programs, and then click User Guides. WARNING: To reduce the risk of electrical shock or damage...
Getting Started Guide
Page 5
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
Page 9
...so that are shown under Windows edition.) b. To prevent direct exposure to laser beam, do not try to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a grounded (earthed) outlet that is... an important safety feature. • Plug the power cord in a location away from the electrical outlet. Download and install ...
...so that are shown under Windows edition.) b. To prevent direct exposure to laser beam, do not try to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a grounded (earthed) outlet that is... an important safety feature. • Plug the power cord in a location away from the electrical outlet. Download and install ...