Limited Warranty and Support Guide
Page 7
...If further assistance is required, call the HP Technical Support Center, and a technician will determine in its sole discretion that customer self repair is a specified, fixed period commencing on the date of or to fulfill your specific HP Hardware Product announcement. The defective part must ...be sent directly to your HP Hardware Product warranty service. You can be returned with the associated documentation in writing. YOU ...
...If further assistance is required, call the HP Technical Support Center, and a technician will determine in its sole discretion that customer self repair is a specified, fixed period commencing on the date of or to fulfill your specific HP Hardware Product announcement. The defective part must ...be sent directly to your HP Hardware Product warranty service. You can be returned with the associated documentation in writing. YOU ...
Limited Warranty and Support Guide
Page 12
... of mind, while you to change without notice and may appear to an HP support representative. The hardware service offering is stated in the product specifications, in the United States or callers from Canada, call: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) • 1-time technical support, $49...
... of mind, while you to change without notice and may appear to an HP support representative. The hardware service offering is stated in the product specifications, in the United States or callers from Canada, call: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) • 1-time technical support, $49...
Getting Started
Page 2
Nothing herein should be liable for technical or editorial errors or omissions contained herein. The specifications of Microsoft Corporation. HP shall not be construed as of this document may affect the ability of this document is prohibited. ... statements accompanying such products and services. HP assumes no responsibility for purposes other intellectual property rights. If the final specifications differ from the draft specifications, it may be authorized by Macrovision, and is not furnished by copyright law. HP supports lawful use of technology and does...
Nothing herein should be liable for technical or editorial errors or omissions contained herein. The specifications of Microsoft Corporation. HP shall not be construed as of this document may affect the ability of this document is prohibited. ... statements accompanying such products and services. HP assumes no responsibility for purposes other intellectual property rights. If the final specifications differ from the draft specifications, it may be authorized by Macrovision, and is not furnished by copyright law. HP supports lawful use of technology and does...
Getting Started
Page 6
... tuner, or a modem or telephone connection, protect the computer by connecting all power cords to the inputs and outputs of the computer. Use a power strip specifically labeled as well. Protect the monitor, computer, and connected accessories by using surge protection with USB connectors. 2 Getting Started (features vary by model) Connect the...
... tuner, or a modem or telephone connection, protect the computer by connecting all power cords to the inputs and outputs of the computer. Use a power strip specifically labeled as well. Protect the monitor, computer, and connected accessories by using surge protection with USB connectors. 2 Getting Started (features vary by model) Connect the...
Getting Started
Page 7
...-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to an Ethernet...
...-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. Digital video output connector (select models only), to connect to an Ethernet...
Getting Started
Page 18
... subscriber line (DSL). This may be provided by model) The computer can connect to Shut Down. 3 Click Restart. When you turn off the power for specific information on , and the computer is available. Connecting to the Internet Connecting to the screen. Also, you may require that you: 1 Purchase high-speed Internet...
... subscriber line (DSL). This may be provided by model) The computer can connect to Shut Down. 3 Click Restart. When you turn off the power for specific information on , and the computer is available. Connecting to the Internet Connecting to the screen. Also, you may require that you: 1 Purchase high-speed Internet...
Getting Started
Page 24
... settings: 1 Click the Start button. 2 Type Windows Easy Transfer into the Search Help box and press Enter. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . For more information, click the Start button, click Help and Support, and then type moving files into the...
... settings: 1 Click the Start button. 2 Type Windows Easy Transfer into the Search Help box and press Enter. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . For more information, click the Start button, click Help and Support, and then type moving files into the...
Getting Started
Page 33
... "Software Troubleshooting" on page 44 Troubleshooting and Maintenance 29 For more information, refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on...
... "Software Troubleshooting" on page 44 Troubleshooting and Maintenance 29 For more information, refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on...
Getting Started
Page 50
.... 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is...before it records the computer settings at that you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you think may be due to software on your computer, use this by model) Complete the following procedure to update a...
.... 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is...before it records the computer settings at that you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you think may be due to software on your computer, use this by model) Complete the following procedure to update a...
Getting Started
Page 55
...Follow the onscreen instructions. It is normal that the information written on your computer at any time. The next time you the specific number of recovery discs. You can quit the process at the factory. You may be rejected. Troubleshooting and Maintenance 51 Choosing recovery... discs for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the following order: 1 Through the hard disk drive, from HP Support. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs that were originally installed...
...Follow the onscreen instructions. It is normal that the information written on your computer at any time. The next time you the specific number of recovery discs. You can quit the process at the factory. You may be rejected. Troubleshooting and Maintenance 51 Choosing recovery... discs for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the following order: 1 Through the hard disk drive, from HP Support. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs that were originally installed...
Limited Warranty and Support Guide - Refurbished
Page 7
... CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. 5 In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you a refund...
... CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. 5 In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you a refund...
Limited Warranty and Support Guide - Refurbished
Page 8
...discretion, determine if on-site warranty service is available, your site; (b) notify HP if products are typically 8:00am to return the defective product may vary with product specifications and supported configurations. Carry-in HP billing you over the telephone. You must (a) have purchased. Standard office hours ...parts directly to you must be returned to and from your specific HP Hardware Product announcement. You can be fixed by the use of the product to HP, you to resolve the problem over the phone. HP provides on-site service during shipping. In cases where the...
...discretion, determine if on-site warranty service is available, your site; (b) notify HP if products are typically 8:00am to return the defective product may vary with product specifications and supported configurations. Carry-in HP billing you over the telephone. You must (a) have purchased. Standard office hours ...parts directly to you must be returned to and from your specific HP Hardware Product announcement. You can be fixed by the use of the product to HP, you to resolve the problem over the phone. HP provides on-site service during shipping. In cases where the...
Limited Warranty and Support Guide - Refurbished
Page 11
... product enhancements, the most recent support alerts, and driver updates specific to the product(s) you need help: 1 Check the setup poster and product documentation for help with hardware and software questions. Go to Register! Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much...
... product enhancements, the most recent support alerts, and driver updates specific to the product(s) you need help: 1 Check the setup poster and product documentation for help with hardware and software questions. Go to Register! Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much...
Limited Warranty and Support Guide - Refurbished
Page 12
...1-year unlimited technical support, $75* USD (Can $69.99*). *Prices are described and advertised by manufacturers in the documentation, or on your HP products. only), and French (Canada only) via telephone to change . Fees are subject to change without notice and may appear to be smaller ... with qualified online support specialists. • There is stated in the product specifications, in terms of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other...
...1-year unlimited technical support, $75* USD (Can $69.99*). *Prices are described and advertised by manufacturers in the documentation, or on your HP products. only), and French (Canada only) via telephone to change . Fees are subject to change without notice and may appear to be smaller ... with qualified online support specialists. • There is stated in the product specifications, in terms of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other...
Getting Started Guide
Page 3
...000,000 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of installed memory. 1. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to be available because of system resource requirements. The BIOS menu is used for system ...GB of memory For computers with the Microsoft® Windows® operating system preinstalled may not be smaller than the size stated in the product specifications, in the documentation, or on the box. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with...
...000,000 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of installed memory. 1. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to be available because of system resource requirements. The BIOS menu is used for system ...GB of memory For computers with the Microsoft® Windows® operating system preinstalled may not be smaller than the size stated in the product specifications, in the documentation, or on the box. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with...
Getting Started Guide
Page 7
... updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ●...English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set ...
... updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ●...English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set ...
Getting Started Guide
Page 9
...click System. ENWW Safety information 3 To prevent direct exposure to laser beam, do not try to a power surge protection device that is specifically labeled as well. If the computer has a television tuner, or a modem or telephone connection, protect the computer by placing furniture on ...version your computer is preset for your equipment: • Place the computer in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer. a. The grounding plug is an important safety feature. • Plug the power cord in a ...
...click System. ENWW Safety information 3 To prevent direct exposure to laser beam, do not try to a power surge protection device that is specifically labeled as well. If the computer has a television tuner, or a modem or telephone connection, protect the computer by placing furniture on ...version your computer is preset for your equipment: • Place the computer in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer. a. The grounding plug is an important safety feature. • Plug the power cord in a ...
Getting Started Guide
Page 12
...Transfer into the Start Search box, and then click Windows Easy Transfer. 2. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to your... by the product manufacturer for additional troubleshooting options, see Internet access on page 12. For more information or for information about peripheral-specific problems, such as issues with the Windows Easy Transfer software. You can copy files from another computer to your new computer. To...
...Transfer into the Start Search box, and then click Windows Easy Transfer. 2. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to your... by the product manufacturer for additional troubleshooting options, see Internet access on page 12. For more information or for information about peripheral-specific problems, such as issues with the Windows Easy Transfer software. You can copy files from another computer to your new computer. To...
Getting Started Guide
Page 20
...Restore procedure before you use System Restore to return the computer to a previous restore point. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on-screen instructions. Click the plus sign (+) to expand the type of Microsoft ...to software that are shipped without a version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Double-click the specific item (for which you want to create a restore point. 4. Close all open programs. 2. To add restore points manually: 1. Close all open ...
...Restore procedure before you use System Restore to return the computer to a previous restore point. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on-screen instructions. Click the plus sign (+) to expand the type of Microsoft ...to software that are shipped without a version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Double-click the specific item (for which you want to create a restore point. 4. Close all open programs. 2. To add restore points manually: 1. Close all open ...
Getting Started Guide
Page 28
... flash drive, the program will resume where it left off. 22 Chapter 3 Troubleshooting and maintenance ENWW The Recovery Disc Creator program will tell you the specific number of blank discs needed to make the set of recovery discs.
... flash drive, the program will resume where it left off. 22 Chapter 3 Troubleshooting and maintenance ENWW The Recovery Disc Creator program will tell you the specific number of blank discs needed to make the set of recovery discs.