Limited Warranty and Support Guide
Page 11
... a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is obvious...software questions. Go to chat with your computer. Go to: http://register.hp.com Where to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to Get Help Follow...
... a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is obvious...software questions. Go to chat with your computer. Go to: http://register.hp.com Where to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't Forget to Get Help Follow...
Limited Warranty and Support Guide - Refurbished
Page 18
Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day...
Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day...
User Guide
Page 29
... specify a location on the computer where you want , and then do one of your keyboard. Finding Guides on the Web You can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Here, you can find information for your ... listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to view it is not currently installed...
... specify a location on the computer where you want , and then do one of your keyboard. Finding Guides on the Web You can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Here, you can find information for your ... listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following: Click the title to view it is not currently installed...
User Guide
Page 42
... Log in a vertical position, standard-sized discs fit into the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the tray. CD and DVD drives Symptom Possible solution The CD... a disc, or it . 38 Getting Started (features vary by model) Internet access (continued) Symptom Internet programs do not start automatically. The driver may be corrupted or outdated. For a CD/DVD drive with a vertical drive tray, you insert the minidisc: 1 Face the front of the...
... Log in a vertical position, standard-sized discs fit into the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the tray. CD and DVD drives Symptom Possible solution The CD... a disc, or it . 38 Getting Started (features vary by model) Internet access (continued) Symptom Internet programs do not start automatically. The driver may be corrupted or outdated. For a CD/DVD drive with a vertical drive tray, you insert the minidisc: 1 Face the front of the...
User Guide
Page 44
.... Ensure Windows Media Player is configured to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. CD and DVD drives (continued) Symptom Possible solution I cannot create (record) a disc. ... To play . Open the file in a supported format. If the correct codec is an update available for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to disc. Your file may be corrupt or in an unsupported ...
.... Ensure Windows Media Player is configured to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. CD and DVD drives (continued) Symptom Possible solution I cannot create (record) a disc. ... To play . Open the file in a supported format. If the correct codec is an update available for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to disc. Your file may be corrupt or in an unsupported ...
User Guide
Page 45
... the changes. Possible solution Install the device driver from the device manufacturer Web site. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are...
... the changes. Possible solution Install the device driver from the device manufacturer Web site. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are...
User Guide
Page 46
... running in the device troubleshooter wizard. 7 Restart the computer. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old...of the device, and then select Properties. 6 Click the General tab to Shut Down, and then click Restart. To uninstall the old driver so that is enabled and working properly. Click the Start button, click the Arrow button next to see whether your computer, ensure other ...
... running in the device troubleshooter wizard. 7 Restart the computer. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old...of the device, and then select Properties. 6 Click the General tab to Shut Down, and then click Restart. To uninstall the old driver so that is enabled and working properly. Click the Start button, click the Arrow button next to see whether your computer, ensure other ...
User Guide
Page 49
... it . Microsoft System Restore (see "Microsoft System Restore" on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer configuration to repair it back up again. Erases and reformats the hard disk drive, deleting ...) Possible solution Ensure the memory card is one of isopropyl alcohol. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Allows reinstallation of the memory cards for fixing your computer, and others require performing a ...
... it . Microsoft System Restore (see "Microsoft System Restore" on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer configuration to repair it back up again. Erases and reformats the hard disk drive, deleting ...) Possible solution Ensure the memory card is one of isopropyl alcohol. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Allows reinstallation of the memory cards for fixing your computer, and others require performing a ...
User Guide
Page 50
... 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the ...computer settings at that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager...
... 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the ...computer settings at that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager...
User Guide
Page 51
... programs directly from where you have finished reinstalling, restart the computer. b Under Programs, click Uninstall a program. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. Before you uninstall a program, be sure you initially installed it . Check whether your program is damaged, you want... you can reinstall from the Recovery Manager. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
... programs directly from where you have finished reinstalling, restart the computer. b Under Programs, click Uninstall a program. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. Before you uninstall a program, be sure you initially installed it . Check whether your program is damaged, you want... you can reinstall from the Recovery Manager. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
User Guide
Page 52
... future. Using Windows Updates can be sure to ensure that it to the original configuration when you first powered up your computer to check for driver updates for your hardware and new versions of this task does not harm your system. Also, check for further details. 48 Getting Started (features vary...
... future. Using Windows Updates can be sure to ensure that it to the original configuration when you first powered up your computer to check for driver updates for your hardware and new versions of this task does not harm your system. Also, check for further details. 48 Getting Started (features vary...
User Guide
Page 54
... ball and rollers inside the mouse with a cotton swab dampened with cleaning wipes or a cloth and cleanser. System recovery reinstalls the operating system, programs, and drivers. To create recovery discs, see "System recovery from files stored on page 52. To perform a system recovery from a recovery image, see the next section. 50...
... ball and rollers inside the mouse with a cotton swab dampened with cleaning wipes or a cloth and cleanser. System recovery reinstalls the operating system, programs, and drivers. To create recovery discs, see "System recovery from files stored on page 52. To perform a system recovery from a recovery image, see the next section. 50...
User Guide
Page 55
.... You can create only one set of discs in the recovery disc set . Use DVD+R or DVD-R blank media to http://www.hp.com/support and visit the Software & Driver downloads page for your hard disk drive. The number of recovery discs for your computer at any time. The next time you...
.... You can create only one set of discs in the recovery disc set . Use DVD+R or DVD-R blank media to http://www.hp.com/support and visit the Software & Driver downloads page for your hard disk drive. The number of recovery discs for your computer at any time. The next time you...
User Guide
Page 59
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - 2 Year
Page 11
... support specialists. • There is free during your computer. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support ... cannot connect to the Internet to use the HP Technical Support Web site or to your HP products. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't...
... support specialists. • There is free during your computer. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support ... cannot connect to the Internet to use the HP Technical Support Web site or to your HP products. and out-of purchase available. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Support Information Don't...
Warranty - Refurbished
Page 11
... Help Follow these steps when you need help: 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish ...(U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Registration is free during your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists....
... Help Follow these steps when you need help: 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish ...(U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Registration is free during your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists....
Getting Started
Page 65
... ...40 HP TouchSmart Clock ...40 Live TV...41 Updating Software ...41 Software Quick Reference Table 41 Remote Control ...43 Using the remote control ...43 Software Troubleshooting and System Recovery 47 Software Troubleshooting ...47 Software repair overview ...47 Updating drivers ...47 ...Microsoft System Restore ...48 Software program and hardware driver reinstallation 48 Creating data backup discs ...49 Creating system recovery discs 49 System Recovery ......
... ...40 HP TouchSmart Clock ...40 Live TV...41 Updating Software ...41 Software Quick Reference Table 41 Remote Control ...43 Using the remote control ...43 Software Troubleshooting and System Recovery 47 Software Troubleshooting ...47 Software repair overview ...47 Updating drivers ...47 ...Microsoft System Restore ...48 Software program and hardware driver reinstallation 48 Creating data backup discs ...49 Creating system recovery discs 49 System Recovery ......
Getting Started
Page 87
...as an MP3 player, to the Line In connector on the front of the computer. NOTE: The HP TouchSmart PC does not support printers that works with Windows 7. Also, you will need to download a printer driver that require a parallel printer connector. If, for example, a power outage occurs in Sleep mode, ...USB connectors on the taskbar. 2 Adjust the slider. To adjust the volume: 1 Tap the SoundMAX icon on the sides or back of the HP TouchSmart PC, or you had shut down and all peripheral power shuts down ), and is less safe. You can use a wireless printer. Hibernate mode (select...
...as an MP3 player, to the Line In connector on the front of the computer. NOTE: The HP TouchSmart PC does not support printers that works with Windows 7. Also, you will need to download a printer driver that require a parallel printer connector. If, for example, a power outage occurs in Sleep mode, ...USB connectors on the taskbar. 2 Adjust the slider. To adjust the volume: 1 Tap the SoundMAX icon on the sides or back of the HP TouchSmart PC, or you had shut down and all peripheral power shuts down ), and is less safe. You can use a wireless printer. Hibernate mode (select...
Getting Started
Page 108
... files. Quickly organize the Web links you want to keep available to you on your videos to friends and family. CyberLink PowerDirector HP Advisor Record movie files to create VCDs and DVDs that you can : (continued) CyberLink YouCam Capture and edit webcam ...regions.) Start a video chat. Send your desktop. Comparison-shop by using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. 42 User Guide (Features may vary by model)...
... files. Quickly organize the Web links you want to keep available to you on your videos to friends and family. CyberLink PowerDirector HP Advisor Record movie files to create VCDs and DVDs that you can : (continued) CyberLink YouCam Capture and edit webcam ...regions.) Start a video chat. Send your desktop. Comparison-shop by using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. 42 User Guide (Features may vary by model)...