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Getting Started Guide - Page 2
... law.
Reverse engineering or disassembly is protected by U.S. Microsoft and Windows are set forth in the express statements accompanying such products and services.
Box 4010
Cupertino, CA 95015-4010
USA
This product incorporates copyright protection technology that is prohibited. HP supports lawful use of technology and does not endorse or encourage the use or...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
...of your computer.
Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
1 Getting information
Type of information
Where to find
● Set up your computer model.
● Order parts and find additional troubleshooting help. Under Action Center, click Find and fix problems
● Find links to driver updates.
(troubleshooting).
●...
Getting Started Guide - Page 8
... up-to-date information and help from the Windows community.
● Connect to the Regulatory and Safety Information document in the HP User Manuals folder. HP Support Assistant -
Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and...
Getting Started Guide - Page 10
... g. Look in the HP User Manuals folder.
6. For protection against new viruses beyond the trial period, purchase an extended update service.
4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. Click Download next to download. Read the Safety and Regulatory Information document in the computer box for proper workstation setup, posture, health and...
Getting Started Guide - Page 11
... this step and follow the instructions provided by using Online Services:
a. Computer risk
Computer feature
Unauthorized access to data and ongoing threats to the Internet 5 Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. After you complete the initial computer setup, you might want to select an ISP and set up with a virus, or...
Getting Started Guide - Page 19
... contact your Internet service provider (ISP) for your computer to move the antenna to the Internet. Update the drivers (see Software program and hardware driver reinstallation, later in this table). - Restores the software (if it on again. System Recovery (see Microsoft System Restore, later in use before the software was installed. ENWW
Software troubleshooting 13 doing...
Getting Started Guide - Page 20
... specific item (for which you have a problem that might not be due to an earlier version of device you use System Restore to return the computer to update or rollback.
(For example, DVD/CD-ROM drives). 4. Updating device drivers
Complete the following procedure to update a driver, or to revert to software that was installed on -screen instructions.
14 Chapter 3 Troubleshooting...
Getting Started Guide - Page 30
... useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with setting up and using your computer.
2. To our valued customer
Congratulations on your computer.
For help with since it leaves our factory.
Use the Help and Support Center for our computers and understand that you may wish to upgrade your...
Getting Started Guide - Page 31
... for your
ENWW
Support information 25 It contains more detailed help , you purchased your computer model.
HP will give you for many years to come.
Any hardware upgrades that you intend to do should only be done first before you get the most from time to time. If you have any problems setting up and running...
Getting Started Guide - Page 5
...fix problems
(troubleshooting). If the guide is not available there, visit www.hp.com/support
Getting Started
1
HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer. Tap the Start button, tap All Programs, and then tap User Guides. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart...
Getting Started Guide - Page 6
... a TV. Do not disable the power cord grounding plug. If the guide is not available there, visit www.hp.com/support
WARNING! Tap the Start button, tap All Programs, tap HP, and then tap HP Support Assistant.
● Find ergonomic information.
Setup documentation included with your computer performance and resolve problems faster by using automated updates, onboard diagnostics, and...
Getting Started Guide - Page 12
... not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet service provider (ISP). Get Internet service.
◦ Sign up your computer
Getting Started Connecting to the Internet
Steps to connect to a WLAN with an ISP, skip this step and follow the instructions provided...
Getting Started Guide - Page 29
...again. Restore your problem: 1. Updating drivers
A driver is the easiest way to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started
Software troubleshooting
25 Tap the Start button. 2.
Restores the software (if it on page 29) -
Sometimes this is a software program that was in use before the software was installed. ●...
Getting Started Guide - Page 30
...: Some features might be due to software that was installed on your factory-installed software programs or hardware drivers are damaged, you can reinstall it by using the Recovery Manager program (select models only). Tap Create, and then follow the onscreen instructions. Software program and hardware driver reinstallation
If any of programs you can reinstall from...
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