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32/64/76 Slot, 5.2 Gbyte Drive Optical Jukebox Upgrade and Conversion Instructions - C1160-90018 - Page 15
...: www.hp.com/isgupport/optical/fw/firmware.html.
1-11 First Steps Equipment, Tools, and Firmware Needed
Tools Required
• T-10 and T-20 Torx® drivers
Firmware Needed
Before beginning an upgrade or conversion, obtain the most current version of the jukebox controller and drive firmware for the model and option of this jukebox is available for all models and...
32/64/76 Slot, 5.2 Gbyte Drive Optical Jukebox Upgrade and Conversion Instructions - C1160-90018 - Page 18
... obtained at www.hp.com/isgsupport/optical/firmware.html.
2- 2 Upgrading Drives and Capacity in 5.2 Gb Drive Jukeboxes Before You Begin
IMPORTANT
Before You Begin
Check the kit contents, tools and equipment needed for the model and option jukebox you have the most current firmware for the jukebox controller and the drives for this upgrade in Chapter...
32/64/76 Slot, 5.2 Gbyte Drive Optical Jukebox Upgrade and Conversion Instructions - C1160-90018 - Page 28
... You Begin
Check the kit contents, tools and equipment needed for this conversion in Chapter 1
Before you begin, make sure you have the most current firmware for the jukebox controller and the drives for the model and option jukebox you are converting.
32/64/76 Slot, 5.2 Gbyte Drive Optical Jukebox Upgrade and Conversion Instructions - C1160-90018 - Page 54
... a failure occurs, refer to check the operation of the drive.
2. Run a "random write and verify" for approximately two minutes to Chapter 4, Troubleshooting" in the 160ex/320ex/400ex Optical Jukebox Service Manual (C1160-90030).
3. Check for proper jukebox operation by running the "Wellnes Test." Enter any customer configurations that are different than defualt using...
32/64/76 Slot, 5.2 Gbyte Drive Optical Jukebox Upgrade and Conversion Instructions - C1160-90018 - Page 58
..., use the left and right panels included in Figure 5-2. Place the new product nameplate on the top of the Model Nameplate
Replace the Jukebox Access Panels
1. If removed the rear panel to add magazines, replace the rear panel.
5- 6 Position of the jukebox as shown in the kit.
Figure 5-2
Verifying Jukebox Operation, Labeling, and...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is up to date 8 How do I check the health of my drive 10 How do I generate a support ticket 11...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Follow the Technical Support & Documentation link.
Note The user guide is the L&TT user guide? Where is English only. The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... from http://www.hp.com/support/tapetools and on any server that came with your drive. This is the latest version.
• Install L&TT on the... CD that can "see" your tape drive. The download version is preferred as it could be the backup server, but it is most likely to be another server if you are using a SAN.
• You will need the tape driver installed...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 4
Turn off services that may lock the tape drive such as backup software
services and Removable Storage Service (RSM) 3. Double click on the desktop icon 4. Use defaults in pop-ups 5. Select the device you want to scan and find your devices 6. Wait for L&TT to work with How do I run L&TT?
1. Install L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
... the device performance test to use - How do I check my drive is installed correctly?
1. Leave L&TT installed for future use the drive 5. Any issues should be requested by support See if it will be corrected before attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. it finds your device...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7
How do I use L&TT to find my drive serial number?
• Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 10
..., the drive is okay. 3. If you have used a good data tape, then the drive needs attention. If the test fails and you are found. 2. Generate a support ticket for the drive 2. Run the Drive Assessment test with appropriate recommendations. 3. Look at the Device Analysis section. This test assesses the health of the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 11
Install and run L&TT 2. Click View Support Ticket. 5.
Select the device and click Support on the toolbar. 3. The ticket viewer will appear. How do I generate a support ticket?
1. The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. Use ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
The Drive Assessment test automates HP engineering expertise to accurately determine the health of the problem.
If the test passes, the drive is the Drive Assessment test recommended? Contact support in this indicates a faulty drive.
If the test fails using a good tape, this case.
If the drive is okay and a problem remains, examine other system...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
...?
• If you have e-mail set up form with your server then 1. Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Fill out the pop-up on your details 3. How do I send a support ticket by HP support Click on Send
• If not...
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