Maintenance and Service Guide
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HP Stream x360 Convertible PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
HP Stream x360 Convertible PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide
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...By installing, copying, downloading, or otherwise using any further information or to most models. Atom, Celeron, and Intel are trademarks of the HP End User License Agreement (EULA). Microsoft and Windows are common to request a full refund of the tablet, please contact your place of sale...features may require upgraded and/or separately purchased hardware, drivers, and/or software to the refund policy of your local point of purchase. HP shall not be available on your sole remedy is a trademark of companies. This computer may not be liable for details. The information...
...By installing, copying, downloading, or otherwise using any further information or to most models. Atom, Celeron, and Intel are trademarks of the HP End User License Agreement (EULA). Microsoft and Windows are common to request a full refund of the tablet, please contact your place of sale...features may require upgraded and/or separately purchased hardware, drivers, and/or software to the refund policy of your local point of purchase. HP shall not be available on your sole remedy is a trademark of companies. This computer may not be liable for details. The information...
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Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not place the device directly on a hard, flat surface. Use the device only on your lap or obstruct the device air vents. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of overheating the device, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. iii Safety ...
Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not place the device directly on a hard, flat surface. Use the device only on your lap or obstruct the device air vents. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of overheating the device, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. iii Safety ...
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iv Safety warning notice
iv Safety warning notice
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Table of contents 1 Product description ...1 2 External component identification ...3 Right side ...3 Left side ...4 Display ...6 Changing your notebook to an entertainment stand 7 Changing your notebook to a tablet 7 Top ...8 TouchPad ...8 Speakers ...8 Lights ...9 Keys ...10 Service label and PCID label ...11 Service label ...11 PCID label ...12 3 Illustrated parts catalog ...13 Computer major components ...13 Display assembly subcomponents ...17 Mass storage devices ...19 Miscellaneous parts ...19 Sequential part number listing ...19 4 Removal and replacement procedures preliminary ...
Table of contents 1 Product description ...1 2 External component identification ...3 Right side ...3 Left side ...4 Display ...6 Changing your notebook to an entertainment stand 7 Changing your notebook to a tablet 7 Top ...8 TouchPad ...8 Speakers ...8 Lights ...9 Keys ...10 Service label and PCID label ...11 Service label ...11 PCID label ...12 3 Illustrated parts catalog ...13 Computer major components ...13 Display assembly subcomponents ...17 Mass storage devices ...19 Miscellaneous parts ...19 Sequential part number listing ...19 4 Removal and replacement procedures preliminary ...
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... Battery ...40 TouchPad ...42 Power connector cable ...43 System board ...44 Display assembly ...47 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 55 Starting Setup Utility (BIOS) ...55 Updating the BIOS ...55 Determining the BIOS version ...55 Downloading a BIOS ...update ...56 Using HP PC Hardware Diagnostics (UEFI) ...57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 57 7 Specifications ...58 Computer specifications ...58 8 Backup and recovery ...59...
... Battery ...40 TouchPad ...42 Power connector cable ...43 System board ...44 Display assembly ...47 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 55 Starting Setup Utility (BIOS) ...55 Updating the BIOS ...55 Determining the BIOS version ...55 Downloading a BIOS ...update ...56 Using HP PC Hardware Diagnostics (UEFI) ...57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 57 7 Specifications ...58 Computer specifications ...58 8 Backup and recovery ...59...
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...2048 MB (256 MB × 16 x 4pcs)) Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive only Integrated HP TrueVision camera: HD (1280×720 by 30 frames per second), fixed (no tilt), with activity light Dual array Digital Microphones with Miracast-... 16:9 ultra-wide aspect ratio; 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Optical drive Audio and video Ethernet Sensor Wireless Description HP Stream x360 Convertible PC Intel® Celeron® N2840 processor (up to 2.58 GHz, 2 MB L2, 1333 MHz, dual core) Intel Atom™...
...2048 MB (256 MB × 16 x 4pcs)) Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive only Integrated HP TrueVision camera: HD (1280×720 by 30 frames per second), fixed (no tilt), with activity light Dual array Digital Microphones with Miracast-... 16:9 ultra-wide aspect ratio; 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Optical drive Audio and video Ethernet Sensor Wireless Description HP Stream x360 Convertible PC Intel® Celeron® N2840 processor (up to 2.58 GHz, 2 MB L2, 1333 MHz, dual core) Intel Atom™...
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... 8.1 (WIMBoot) End user replaceable parts: ● AC adapter 2 Chapter 1 Product description Supports SD/SDHC/SDXC. SIM slot ● AC adapter: HP Smart pin plug (4.5 mm barrel) ● Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto- Clickpad with image sensor... Modern TouchPad Gestures 1 meter length power cord AC adapter with localized cable plug support Support for the following AC adapter: ● 45 W HP Smart AC adapter (non-PFC, with push-push technology. detection ● HDMI: v. 1.4a, supporting up to wide-aspect versus standard aspect ...
... 8.1 (WIMBoot) End user replaceable parts: ● AC adapter 2 Chapter 1 Product description Supports SD/SDHC/SDXC. SIM slot ● AC adapter: HP Smart pin plug (4.5 mm barrel) ● Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack auto- Clickpad with image sensor... Modern TouchPad Gestures 1 meter length power cord AC adapter with localized cable plug support Support for the following AC adapter: ● 45 W HP Smart AC adapter (non-PFC, with push-push technology. detection ● HDMI: v. 1.4a, supporting up to wide-aspect versus standard aspect ...
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2 External component identification Right side Component (1) SIM slot (select models only) (2) Memory card reader (3) USB 2.0 port (4) USB 3.0 port (5) HDMI port (6) RJ-45 (network) jack/status lights (7) AC adapter/battery light (8) Power connector Description Supports a wireless subscriber identity module (SIM). Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Connects an AC adapter. Connects a ...
2 External component identification Right side Component (1) SIM slot (select models only) (2) Memory card reader (3) USB 2.0 port (4) USB 3.0 port (5) HDMI port (6) RJ-45 (network) jack/status lights (7) AC adapter/battery light (8) Power connector Description Supports a wireless subscriber identity module (SIM). Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Connects an AC adapter. Connects a ...
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CAUTION: Pressing and holding down for at least 5 seconds to turn off , press the button to turn on the computer. ● When the computer is on . ● Blinking: The computer is in Hibernation, press the button briefly to exit Hibernation. Hibernation is off power to act as a keyboard, mouse, external drive, printer, scanner or USB hub. This jack does not support optional microphone-only devices. 4 Chapter 2 External component identification NOTE: The security cable is designed to the display and other unneeded components. ● Off: The computer is a power-saving state that...
CAUTION: Pressing and holding down for at least 5 seconds to turn off , press the button to turn on the computer. ● When the computer is on . ● Blinking: The computer is in Hibernation, press the button briefly to exit Hibernation. Hibernation is off power to act as a keyboard, mouse, external drive, printer, scanner or USB hub. This jack does not support optional microphone-only devices. 4 Chapter 2 External component identification NOTE: The security cable is designed to the display and other unneeded components. ● Off: The computer is a power-saving state that...
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... the jack, the computer speakers are disabled. edge of the button. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Component (6) Volume up/down button Description WARNING! Controls speaker volume. NOTE: Be sure that the device cable has a 4-conductor connector that supports...
... the jack, the computer speakers are disabled. edge of the button. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Component (6) Volume up/down button Description WARNING! Controls speaker volume. NOTE: Be sure that the device cable has a 4-conductor connector that supports...
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... captures photographs. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to video conference and chat online using streaming video. To access this guide, from obstructions. For optimal transmission, keep the areas immediately around the antennas free from the Start screen, type support, and...
... captures photographs. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to video conference and chat online using streaming video. To access this guide, from obstructions. For optimal transmission, keep the areas immediately around the antennas free from the Start screen, type support, and...
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Display 7 Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet. Changing your notebook to a tablet To change your notebook to a stand position (about 315 degrees). Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).
Display 7 Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet. Changing your notebook to a tablet To change your notebook to a stand position (about 315 degrees). Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).
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Top TouchPad Component (1) TouchPad zone (2) (3) Speakers Left TouchPad button Right TouchPad button Component Speakers (2) Description Moves the on-screen pointer and selects or activates items on an external mouse. NOTE: The TouchPad also supports edge-swipe gestures. Description Produce sound. 8 Chapter 2 External component identification Functions like the right button on an external mouse. Functions like the left button on the screen.
Top TouchPad Component (1) TouchPad zone (2) (3) Speakers Left TouchPad button Right TouchPad button Component Speakers (2) Description Moves the on-screen pointer and selects or activates items on an external mouse. NOTE: The TouchPad also supports edge-swipe gestures. Description Produce sound. 8 Chapter 2 External component identification Functions like the right button on an external mouse. Functions like the left button on the screen.
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Top 9 Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on.
Top 9 Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on.
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Executes frequently used system functions. 10 Chapter 2 External component identification NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions when pressed in combination with the b key, the spacebar, or the esc key. Returns you to the Start screen from an open app or the Windows desktop. Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key.
Executes frequently used system functions. 10 Chapter 2 External component identification NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions when pressed in combination with the b key, the spacebar, or the esc key. Returns you to the Start screen from an open app or the Windows desktop. Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key.
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This number provides specific information about the product's hardware components. Service label and PCID label Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. ● Serial number (s/n) (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model (4). This describes the duration (in years) of the warranty period for the computer. This is unique to each product. ● Part number/Product number (p/n) (2). This is an...
This number provides specific information about the product's hardware components. Service label and PCID label Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. ● Serial number (s/n) (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model (4). This describes the duration (in years) of the warranty period for the computer. This is unique to each product. ● Part number/Product number (p/n) (2). This is an...
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Windows 8 models Non-Windows 8 models 12 Chapter 2 External component identification The label may have a different number of characters depending on the operating system on the computer The PCID lable is located inside the bottom case. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board.
Windows 8 models Non-Windows 8 models 12 Chapter 2 External component identification The label may have a different number of characters depending on the operating system on the computer The PCID lable is located inside the bottom case. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board.
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Computer major components 13 3 Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Computer major components 13 3 Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
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14 Chapter 3 Illustrated parts catalog
14 Chapter 3 Illustrated parts catalog
