Maintenance and Service Guide
Page 1
This document is intended for HP authorized service providers only. HP Stream Notebook PC (model numbers 11-r000 through 11-r099) and HP Stream 11 Pro G2 Notebook PC Maintenance and Service Guide IMPORTANT!
This document is intended for HP authorized service providers only. HP Stream Notebook PC (model numbers 11-r000 through 11-r099) and HP Stream 11 Pro G2 Notebook PC Maintenance and Service Guide IMPORTANT!
Maintenance and Service Guide
Page 9
1 Product description Category Product Name Processor Chipset Graphics Panel Memory Description HP Stream Notebook PC HP Stream Notebook PC √ (model numbers 11-r000 through 11-r099) HP Stream 11 Pro G2 Notebook PC ● Intel® Celeron™ N3150 √ 1.60-GHz (SC turbo up to 2.08-GHz...) dual core processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W) Intel integrated soldered-on -board 4.0-GB system memory HP Stream 11 Pro G2 Notebook PC √ 1 Supports DDR3L-1600 single √ channel on-board 2.0-GB system memory Supports DDR3L-1600 dual channel on - ...
1 Product description Category Product Name Processor Chipset Graphics Panel Memory Description HP Stream Notebook PC HP Stream Notebook PC √ (model numbers 11-r000 through 11-r099) HP Stream 11 Pro G2 Notebook PC ● Intel® Celeron™ N3150 √ 1.60-GHz (SC turbo up to 2.08-GHz...) dual core processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W) Intel integrated soldered-on -board 4.0-GB system memory HP Stream 11 Pro G2 Notebook PC √ 1 Supports DDR3L-1600 single √ channel on-board 2.0-GB system memory Supports DDR3L-1600 dual channel on - ...
Maintenance and Service Guide
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... the following √ WLAN modules: ● Broadcom BCM43142 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter HP Stream 11 Pro G2 Notebook PC √ √ √ √ 2 Chapter 1 Product description Category Memory (continued) Storage Audio and video Wireless Description HP Stream Notebook PC Supports up to 4.0-GB √ maximum on-board system memory ● 4096-MB (256 MB ×...
... the following √ WLAN modules: ● Broadcom BCM43142 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter HP Stream 11 Pro G2 Notebook PC √ √ √ √ 2 Chapter 1 Product description Category Memory (continued) Storage Audio and video Wireless Description HP Stream Notebook PC Supports up to 4.0-GB √ maximum on-board system memory ● 4096-MB (256 MB ×...
Maintenance and Service Guide
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... cards such as Secure Digital (SD). Keyboard/pointing devices Full-sized, textured, island- √ style, keyboard Touchpad requirements: Clickpad with push- Category Description HP Stream Notebook PC Wireless (continued) Supports the following √ WLAN modules: ● Intel 3165NGWG 1 ac 1×1 + Bluetooth 4.0 LE PCIe +USB NGFF 2230 ●... √ Media Reader Slot with image sensor Multitouch gestures enabled (2-finger scroll, pinch, rotate, 2-finger click, 3-finger flick) HP Stream 11 Pro G2 Notebook PC √ √ √ √ 3 push technology.
... cards such as Secure Digital (SD). Keyboard/pointing devices Full-sized, textured, island- √ style, keyboard Touchpad requirements: Clickpad with push- Category Description HP Stream Notebook PC Wireless (continued) Supports the following √ WLAN modules: ● Intel 3165NGWG 1 ac 1×1 + Bluetooth 4.0 LE PCIe +USB NGFF 2230 ●... √ Media Reader Slot with image sensor Multitouch gestures enabled (2-finger scroll, pinch, rotate, 2-finger click, 3-finger flick) HP Stream 11 Pro G2 Notebook PC √ √ √ √ 3 push technology.
Maintenance and Service Guide
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Category Description HP Stream Notebook PC Keyboard/pointing devices Support for modern trackpad √ (continued) gestures Taps enabled as default Power requirements Supports a 2-cell, 37-WHr, √ 4.96-AHr, Li-Ion battery Supports 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) and 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)...; Windows Home Entry NB with Office 365 Personal AFO Preinstalled: Windows 10 Serviceability End-user replaceable part: AC √ adapter HP Stream 11 Pro G2 Notebook PC √ √ √ √ √ 4 Chapter 1 Product description
Category Description HP Stream Notebook PC Keyboard/pointing devices Support for modern trackpad √ (continued) gestures Taps enabled as default Power requirements Supports a 2-cell, 37-WHr, √ 4.96-AHr, Li-Ion battery Supports 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) and 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)...; Windows Home Entry NB with Office 365 Personal AFO Preinstalled: Windows 10 Serviceability End-user replaceable part: AC √ adapter HP Stream 11 Pro G2 Notebook PC √ √ √ √ √ 4 Chapter 1 Product description
Maintenance and Service Guide
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Keyboard/top cover (includes keyboard cable): In ash silver finish with white keys for use only on HP Stream 11 Pro G2 Notebook PC computer models: For use in Canada 832490-DB1 For use in Japan 832490-291 For use in Turkey 830788-141 16 Chapter 3 Illustrated parts ...catalog For more display assembly spare part information, see Display assembly subcomponents on HP Stream Notebook PC computer models: For use in Belgium 830788-A41 For use in Bulgaria 830788-261 For use in Canada 830788-DB1 For use in the Czech...
Keyboard/top cover (includes keyboard cable): In ash silver finish with white keys for use only on HP Stream 11 Pro G2 Notebook PC computer models: For use in Canada 832490-DB1 For use in Japan 832490-291 For use in Turkey 830788-141 16 Chapter 3 Illustrated parts ...catalog For more display assembly spare part information, see Display assembly subcomponents on HP Stream Notebook PC computer models: For use in Belgium 830788-A41 For use in Bulgaria 830788-261 For use in Canada 830788-DB1 For use in the Czech...
Maintenance and Service Guide
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... use in the United States 830788-001 Keyboard/top cover (includes keyboard cable): In violet purple blue finish with white keys for use only on HP Stream Notebook PC computer models: For use in Belgium 830802-A41 For use in Bulgaria 830802-261 For use in Canada 830802-DB1 For use in the Czech...
... use in the United States 830788-001 Keyboard/top cover (includes keyboard cable): In violet purple blue finish with white keys for use only on HP Stream Notebook PC computer models: For use in Belgium 830802-A41 For use in Bulgaria 830802-261 For use in Canada 830802-DB1 For use in the Czech...
Maintenance and Service Guide
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...): For use only on HP Stream 11 Pro G2 Notebook PC computer models 824536-850 For use only on HP Stream Notebook PC computer models 824560-005 WLAN module: Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only on HP Stream 11 Pro G2 Notebook PC computer models 756055-011 For use only on HP Stream Notebook PC computer models: Broadcom...
...): For use only on HP Stream 11 Pro G2 Notebook PC computer models 824536-850 For use only on HP Stream Notebook PC computer models 824560-005 WLAN module: Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only on HP Stream 11 Pro G2 Notebook PC computer models 756055-011 For use only on HP Stream Notebook PC computer models: Broadcom...
Maintenance and Service Guide
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..., 1.0-GB L2 cache, 4.5 W), 2.0-GB of system memory, 32-GB of eMMC system storage, and a non-Windows operating system 830817-001 For use only on HP Stream 11 Pro G2 Notebook PC computer models: Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core processor (1600-MHz FSB, 2.0-MB L2...
..., 1.0-GB L2 cache, 4.5 W), 2.0-GB of system memory, 32-GB of eMMC system storage, and a non-Windows operating system 830817-001 For use only on HP Stream 11 Pro G2 Notebook PC computer models: Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core processor (1600-MHz FSB, 2.0-MB L2...
Maintenance and Service Guide
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...non-Windows operating system 832525-001 Base enclosure: In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models 832494-001 For use only on HP Stream Notebook PC computer models: In cobalt blue finish: For use only on computer models equipped with WWAN ...): In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models 832491-001 In cobalt blue finish for use only on HP Stream Notebook PC computer models 830768-001 In violet purple finish for use only on HP Stream Notebook PC computer models 830807-001 20 Chapter 3 Illustrated parts...
...non-Windows operating system 832525-001 Base enclosure: In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models 832494-001 For use only on HP Stream Notebook PC computer models: In cobalt blue finish: For use only on computer models equipped with WWAN ...): In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models 832491-001 In cobalt blue finish for use only on HP Stream Notebook PC computer models 830768-001 In violet purple finish for use only on HP Stream Notebook PC computer models 830807-001 20 Chapter 3 Illustrated parts...
Maintenance and Service Guide
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... only on HP Stream 11 Pro G2 Notebook PC computer models 830768-001 Rubber Kit in cobalt blue finish for use only on HP Stream Notebook PC computer models 830768-001 Rubber Kit in violet purple finish for use only on HP Stream Notebook PC computer models 830807-001 (2) Display bezel: In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models...
... only on HP Stream 11 Pro G2 Notebook PC computer models 830768-001 Rubber Kit in cobalt blue finish for use only on HP Stream Notebook PC computer models 830768-001 Rubber Kit in violet purple finish for use only on HP Stream Notebook PC computer models 830807-001 (2) Display bezel: In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models...
Maintenance and Service Guide
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... only on HP Stream 11 Pro G2 Notebook PC computer models 832570-001 For use only on HP Stream Notebook PC computer models 730770-001 Display panel cable (includes webcam/microphone module cable) For use only on HP Stream 11 Pro G2 Notebook PC computer models 832755-001 For use only on HP Stream Notebook PC computer models 830772-001 WWAN antenna (for use only on HP Stream Notebook PC computer models...
... only on HP Stream 11 Pro G2 Notebook PC computer models 832570-001 For use only on HP Stream Notebook PC computer models 730770-001 Display panel cable (includes webcam/microphone module cable) For use only on HP Stream 11 Pro G2 Notebook PC computer models 832755-001 For use only on HP Stream Notebook PC computer models 830772-001 WWAN antenna (for use only on HP Stream Notebook PC computer models...
Maintenance and Service Guide
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... use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom and Singapore Power cord for use only on HP Stream Notebook PC computer models (C5, 1.00-meter): For use in Australia For use in Denmark For use in Europe For use in India For use in Israel...
... use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom and Singapore Power cord for use only on HP Stream Notebook PC computer models (C5, 1.00-meter): For use in Australia For use in Denmark For use in Europe For use in India For use in Israel...
Maintenance and Service Guide
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...in the United Kingdom and Singapore Power cord (Option 917, 3-cord, 1.00-meter, ROHS) Power cord for use only on HP Stream 11 Pro G2 Notebook PC computer models (C5, 1.00-meter): For use in Australia For use in Europe For use in Japan For use in North ...use only on HP Stream 11 Pro G2 Notebook PC computer models In cobalt blue finish for use only on HP Stream Notebook PC computer models In violet purple finish for use only on HP Stream Notebook PC computer models Screw Kit: For use only on HP Stream 11 Pro G2 Notebook PC computer models For use only on HP Stream Notebook PC computer models ...
...in the United Kingdom and Singapore Power cord (Option 917, 3-cord, 1.00-meter, ROHS) Power cord for use only on HP Stream 11 Pro G2 Notebook PC computer models (C5, 1.00-meter): For use in Australia For use in Europe For use in Japan For use in North ...use only on HP Stream 11 Pro G2 Notebook PC computer models In cobalt blue finish for use only on HP Stream Notebook PC computer models In violet purple finish for use only on HP Stream Notebook PC computer models Screw Kit: For use only on HP Stream 11 Pro G2 Notebook PC computer models For use only on HP Stream Notebook PC computer models ...
Maintenance and Service Guide
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... part number In ash silver finish with black keys for use only on HP Stream 11 Pro G2 Notebook PC computer models: For use in Canada 832490-DB1 In cobalt blue finish with white keys for use only on HP Stream Notebook PC computer models: For use in Belgium 830788-A41 For use in Bulgaria 830788... America 830788-161 In violet purple blue finish with white keys for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on HP Stream Notebook PC computer models: For use in Belgium 830802-A41 Description For use in Japan For use in the United...
... part number In ash silver finish with black keys for use only on HP Stream 11 Pro G2 Notebook PC computer models: For use in Canada 832490-DB1 In cobalt blue finish with white keys for use only on HP Stream Notebook PC computer models: For use in Belgium 830788-A41 For use in Bulgaria 830788... America 830788-161 In violet purple blue finish with white keys for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on HP Stream Notebook PC computer models: For use in Belgium 830802-A41 Description For use in Japan For use in the United...
Maintenance and Service Guide
Page 39
... computer is off the computer. The computer feet and screw covers are removed from the defective keyboard/top cover and installed on HP Stream 11 Pro G2 Notebook PC computer models ● 830768-001 - Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect ... Switzerland For use in Taiwan For use in Thailand For use in Turkey For use in the United Kingdom For use only on HP Stream Notebook PC computer models Component replacement procedures 31 Remove the four computer feet (1). 2. In ash silver finish for use in the United States ...
... computer is off the computer. The computer feet and screw covers are removed from the defective keyboard/top cover and installed on HP Stream 11 Pro G2 Notebook PC computer models ● 830768-001 - Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect ... Switzerland For use in Taiwan For use in Thailand For use in Turkey For use in the United Kingdom For use only on HP Stream Notebook PC computer models Component replacement procedures 31 Remove the four computer feet (1). 2. In ash silver finish for use in the United States ...
Maintenance and Service Guide
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...-001. Remove the TouchPad board: 1. Description In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models In cobalt blue finish for use only on HP Stream Notebook PC computer models In violet purple finish for use only on HP Stream Notebook PC computer models Spare part number 835665-001 830762-001 835663-001 Before removing the...
...-001. Remove the TouchPad board: 1. Description In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models In cobalt blue finish for use only on HP Stream Notebook PC computer models In violet purple finish for use only on HP Stream Notebook PC computer models Spare part number 835665-001 830762-001 835663-001 Before removing the...
Maintenance and Service Guide
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...battery and installed on , and then shut it down through the operating system. 2. 2. Battery Description For use only on HP Stream 11 Pro G2 Notebook PC computer models For use only on page 30). Component replacement procedures 39 NOTE: When replacing the battery, be sure that the ...RTC battery (see Keyboard/top cover on HP Stream Notebook PC computer models Spare part number 824536-850 824560-005 Before removing the battery, follow these steps: 1. Detach the RTC battery (2) from...
...battery and installed on , and then shut it down through the operating system. 2. 2. Battery Description For use only on HP Stream 11 Pro G2 Notebook PC computer models For use only on page 30). Component replacement procedures 39 NOTE: When replacing the battery, be sure that the ...RTC battery (see Keyboard/top cover on HP Stream Notebook PC computer models Spare part number 824536-850 824560-005 Before removing the battery, follow these steps: 1. Detach the RTC battery (2) from...
Maintenance and Service Guide
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... module Description Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only on page 30). Shut down through the operating system. 2. Remove the keyboard/top cover (see Keyboard/top cover on HP Stream Notebook PC computer models: Broadcom BCM43142 802.11b/g/n 1×1 Wi...CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use only on HP Stream 11 Pro G2 Notebook PC computer models For use in the computer by first unplugging the power cord from the AC outlet and then unplugging ...
... module Description Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only on page 30). Shut down through the operating system. 2. Remove the keyboard/top cover (see Keyboard/top cover on HP Stream Notebook PC computer models: Broadcom BCM43142 802.11b/g/n 1×1 Wi...CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use only on HP Stream 11 Pro G2 Notebook PC computer models For use in the computer by first unplugging the power cord from the AC outlet and then unplugging ...
Maintenance and Service Guide
Page 51
... LTE/HSPA+ 4G Module HP lt4110 LTE/HSPA+ 4G Module Spare part number 750098-001 756993-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless .... Before removing the WWAN module, follow these steps: 1. The #6/ blue WWAN antenna cable connects to the computer. 3. NOTE: The #5/red WWAN antenna cable connects to HP Stream Notebook PC computer models. WWAN module NOTE: This section applies only to the WWAN module #5/Main terminal. Remove the WWAN module: 1. If you are unsure whether the...
... LTE/HSPA+ 4G Module HP lt4110 LTE/HSPA+ 4G Module Spare part number 750098-001 756993-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless .... Before removing the WWAN module, follow these steps: 1. The #6/ blue WWAN antenna cable connects to the computer. 3. NOTE: The #5/red WWAN antenna cable connects to HP Stream Notebook PC computer models. WWAN module NOTE: This section applies only to the WWAN module #5/Main terminal. Remove the WWAN module: 1. If you are unsure whether the...