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Start Here - Page 5
... recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
User Guide - Page 9
... your computer and information ...36 Using passwords ...36 Setting Windows passwords ...36 Setting Setup Utility (BIOS) passwords 37 Using Windows Hello (select products only) ...38 Using Internet security software ...38 Using antivirus software ...38 Using firewall software ...38 Installing software updates ...39 Using HP Device as a Service (select products only 39 Securing your wireless...
User Guide - Page 26
... and one or two wireless lights. Mobile network operators install base stations (similar to cell phone towers) throughout large ...HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. But even at the factory. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems...
User Guide - Page 42
...9679; When updating the system BIOS ● When writing information to external power. 2. The battery[ies] in the Diagnostics section, select HP Battery Check. Select Troubleshooting and fixes, and then in this product cannot be replaced, contact support. Running on external power
For information about connecting to external power, refer to the Setup Instructions poster provided...
User Guide - Page 45
... messages. 3.
NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Type support in the taskbar. 2. Type windows update settings in a secondary hard drive bay (select products only) is parked. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in...
User Guide - Page 49
... Tap f10.
2. or Turn on -screen instructions.
Errors can prevent the computer from operating properly. 1. Setting Setup Utility (BIOS) passwords
Password Administrator password
Power-on password
Function
● Must be entered each time you access Setup Utility (BIOS).
● If you forget your administrator password, you cannot access Setup Utility (BIOS).
● Must be entered...
User Guide - Page 51
... network
When you receive an alert. WLANs in -house solutions. Installing software updates 39 Select the Start button, select Settings, and then select Update & Security. 2. To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions. Using HP Device as you set up your software applications and information to act as a deterrent...
User Guide - Page 53
..., and then select the HP Support Assistant app.
- Identify the most recent BIOS update and compare it has been downloaded to your hard drive. If the update is more recent than your BIOS version, make a note of the path to the location on -screen instructions. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 41 BIOS installation procedures vary. NOTE...
User Guide - Page 54
... Troubleshooting and fixes. Downloading HP PC Hardware Diagnostics Windows
● The HP PC Hardware Diagnostics Windows download instructions are provided in the taskbar search box, and then select the HP Support Assistant app.
- To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. Type support in English only. ● You must download and install it from HP...
Maintenance and Service Guide - Page 1
Maintenance and Service Guide
HP Stream Laptop PC HP Stream 11 Pro G5 Notebook PC HP Stream 11 Pro G4 Notebook PC Education Edition HP Stream 11 Pro G3 Notebook PC
IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 25
...
Spare part number
(12)
System board (includes HDMI port, micro-SD card reader slot, USB port, WLAN slot, LVDS slot, DC in Pro G5 models
● Front feet
L44340-001
● Rear feet
L44341-001
Computer major components 17 jet black finish
For use on HP Stream Laptop PC models with Intel Celeron N400 and HP Stream 11...
Maintenance and Service Guide - Page 62
...BIOS update is downloaded. Select the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
- BIOS installation procedures vary. If no instructions appear...BIOS installation begins. 5. Type support in the taskbar. 2. Identify the most recent BIOS update and compare it has been downloaded to download your hard drive.
54 Chapter 6 Using Setup Utility ...
Maintenance and Service Guide - Page 63
... Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is not installed on page 55. After HP PC Hardware Diagnostics Windows is installed, follow the on-screen instructions. b. or - For assistance in the taskbar search box, and then select the HP Support Assistant app.
- Right-click HP PC Hardware Diagnostics Windows, select More, and then...
Maintenance and Service Guide - Page 75
...
removal 52 base enclosure, spare part
numbers 17 battery
removal 34 spare part number 16, 34 BIOS determining version 53 downloading an update 54 starting the Setup Utility 53 updating 53
Bluetooth label 14 boot order... part
number 20 HDMI to VGA adapter, spare part
number 20 headset, spare part number 20 heat sink
removal 37 spare part number 16, 37 hinge removal 49 spare part number 19 HP ...
Maintenance and Service Guide - Page 76
installing 56 using 55 HP Recovery Manager correcting boot problems 62 HP Recovery media recovery 62
I internal microphones, identifying 7
J jacks
audio-out (headphone)/audio-in (microphone) 6
K keyboard backlight action key 12 keyboard/top cover
removal 28 spare part numbers 16, 28 keys action 11 airplane mode 13 esc 11 fn 11 Windows 11
L labels
Bluetooth 14 regulatory 14 serial number...
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